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3.2
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 286

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K
Karan Arun
Jan 7, 2021
Resolved
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Bounce charges are not paid to HDFC Bank for Two wheeler Loan

Address: Finwizz Consultants Pvt Ltd No 21 2nd floor Nanjappa Complex,Gangadhara Chetty Road,Ulsoor,Bangalore-560042

I am Karan Kumar. I have a salary account with ICICI Bank[protected].I have taken a two wheeler loan of Rs.53524 at 22.92% for my Honda Dio from HDFC Bank on 7th January 2019.My emi is Rs.2801 which should be payed on 4th of every month. I have paid first two emi on time but from my 3rd emi i have missed paying my emi through ECS due to some personal problem. I have made the payment through collection executive and through Goggle pay....
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Parth Fanse
from Powai, Maharashtra
Jan 7, 2021
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Address: ICICI bank aatamjyoti branch karelibag

One day ago deudeuct my rs 1899 from my ac & 1 year ago deudeuct my rs 1899 but not inform mi so i request to cancel my ppl/wpp plan and refund my money
+1 photos
Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    S
    SindhuDas
    from Bengaluru, Karnataka
    Jan 7, 2021
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    Hi,

    I have received a Fastag Customer id when I bought a new car. But when I am trying to register with Customer ID & DOB it sends an OTP to a mobile number. I have not received the OTP.

    Even the 2 customer care numbers[protected],[protected] do not work.

    How do I register and recharge the Fastag?

    Regards
    Aug 20, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 08, 2021
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19yvy) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      E
      Enayathullahussain
      Jan 7, 2021
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      Resolved

      POSDEC chg deductions

      Icici bank has deducted 29.50 four times from my account without any notification or alert, this is totally not fair, i highly condemn this action, and i need all my deductions to refunded, and this deduction without alert is highly unethical and unacceptable.

      Is this the way you treat customers by looting from them unnecessarily without intimidating?

      Are you facing any loss for our insufficient balance, if not...
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      V
      vajgoti
      Jan 7, 2021
      Resolved
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      Team ICICI,

      I have tried to recharge on 02-01-21 my Fastag by etoll application amount has been debited (my CC and two separate UPI accounts for the sum of 3500 in four transactions) but never credited to my Fastag account, below are the details.

      FASTAG registered mobile number [protected]
      Fastag ID: MABL351
      1007.50 by HDFC CC Time 16:48
      500 by UPI[protected] Time16:52
      1000 by UPI[protected] Time 17:38
      1000 by UPI[protected] Time 18:18

      Please advise me how to get my money back for all these transactions and to keep any one of the transaction true to the wallet out of 4, also I have tried to recharge again but some error message is coming.

      Thanks & Regards
      Gaurav
      +4 photos
      Aug 10, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 08, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19yvt) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        rajiv.mishra23
        Jan 6, 2021
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        Address: SONIA VIHAR DELHI

        My account has been debited for 4373+4373=8746 dt 01/01/2021, and there is no notification from the bank .For the same either no sms or email. I request you to refund amount in my account.

        A/c=[protected]
        rajeev mishra
        +1 photos
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          T
          Tinkal@1996
          Jan 6, 2021
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          Resolved

          This is totally fraud done by icici bank I have been debited 2000 without knowing me...I did not subscribe any 3rd party activitys then how my account is debited such fraud money...Bank isn't responding me even not able to communicate with customer care they just discontinuing the call..
          +1 photos
          Aug 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team   
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            A
            Anjali Ladiwal
            Jan 6, 2021
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            Resolved

            Invalid transaction from my account

            I would like to bring it to your notice that, the amount of rs169/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 06th Jan 2021. Could you please assist me regarding this....
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            K
            khyati.rana
            from Powai, Maharashtra
            Jan 6, 2021
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            Address: India

            Rs. 3540 has been deducted as part of NACH_AD_RTN_CHRG since last 7 months w/o any notification. Am not aware what are these charges. Please refund the same in my account ASAP!!!
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19vem) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team 
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              V
              VimalShukla496
              Jan 6, 2021
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              Address: Hyderabad

              Hi Team,
              Could you please help in refunding my money which got deducted as surcharge without prior information.
              Deducted without any info: 54.54rs
              Date : 6/1/2021
              Description : 3/1/2021 mcc4112.

              Name : Vimal Kumar Shukla
              [protected].
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19u7m) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Reply
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19u7m) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Reply
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19u7m) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                JaspreetKaur94
                Jan 6, 2021
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                I withdrew Rs.5000 from PNB atm and the money immediately deducted from the account but the machine showed that the transaction has been failed and no cash came out of the machine .. it’s been 6 days now, I haven’t received my money back..
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19u80) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  I
                  ishakuki2001
                  from Delhi, Delhi
                  Jan 6, 2021
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                  Address: 9A-Phelphs Building Connaught Circus, New Delhi -110001

                  Hi, My account has been debited for almost inr 1350.00 under POSDEC-CHG charges and there is no notification from the bank for the same either through SMS or by email. I request you to please reverse these charges
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19u88) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    J
                    Jikks123
                    from Delhi, Delhi
                    Jan 5, 2021
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                    Address: Jayanagar, palakkad

                    It's ben almost 1 month. The card is not delivered yet. I might be required to travel soon and do thave the fast tag card.

                    Why is it taking so much time?

                    Also I can't login to the site with uid (a19p09) as mentioned in previous complaint

                    I was required to send a email..but to which id it's not mentioned

                    The toll free number is also not working
                    ICICI Bank customer support has been notified about the posted complaint.
                    Jan 09, 2021
                    Updated by Jikks123                     No updates
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                      S
                      Sanjay Ameta
                      from Powai, Maharashtra
                      Jan 5, 2021
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                      Resolved

                      Address: Atul 1st gate ,opp bholanagar school, poultry farm road ,valsad ,Gujarat

                      Hello,
                      I had added money to my NPS account on 3rd January but still, it's not showing in my NPS account.
                      Jan 6, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19u7v) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        V
                        Vijayaguru
                        Jan 5, 2021
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                        I have charged 819.20 as DP CHGS TILL Nov-20 on January 1 2020 please look into it and revert the amount back.
                        ICICI Bank customer support has been notified about the posted complaint.
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                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19u82) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          K
                          Kadengal Madhusoodhanan
                          Jan 5, 2021
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                          Resolved

                          Address: ICICIFASTAG, MUMBAI

                          My Fastag account No: 12424397, linked with vehicle No: MAT491020L6B01049. On 15th July 2020 I have recharged an amount of RS. 200.00 through my SBI debit card and an amount of RS. 200.80 has been debited from my SBI account, as per the bank statement this amount has gone to "OTHPG 343604, ICICIFASTAG, MUMBAY, so many times I contacted/ made complaint to the bank regarding this issue but no response from the concerned authorities and till date the money has not credited to my icicifastag account.
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 06, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19u8o) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Anita Pankaj Patel
                            Jan 5, 2021
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                            Resolved

                            From long time I'm trying to call ICICI customer care number ring is going properly but no one is paying up no one is talking even the system generated voice is also not coming I need one payment to be stopped on urgent basis but no option available to resolve such issue.
                            Aug 26, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 05, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19ryk) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              Rahulkumarsinghaniya9
                              from Powai, Maharashtra
                              Jan 5, 2021
                              Resolved
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                              Resolved

                              Dear Sir,
                              Greetings!
                              I have been charged rupees 588.82 for "Expression Debit" card which I am sure I never applied. The money was debited from my account without my consent or confirmation. There is no option for canceling the above mentioned "Expression Debit" and I am not in need for another debit card since the current one is working fine.
                              Requesting an urgent assistance in this matter
                              Regards,
                              Rahul Kumar
                              +1 photos
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 05, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                Pattu subha lakshmi
                                Jan 5, 2021
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                                I dont know why rs.1, 494.16 has been deducted from my savings account.
                                EBA/NSE N 2021002/[protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19u8t) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  Preeti Shashi
                                  Jan 5, 2021
                                  Resolved
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                                  Resolved

                                  Address: C-2, Saurav Towers, E - Block, Block C, Vaishali Nagar, Jaipur, Rajasthan 302021

                                  I am Preeti Kumari Shashi, I have a saving account in ICICI bank, RS .1899 debited from my ICICI bank account on January 4th 2021. Rs.1899 debited from my ICICI bank account on January 4th 2021 through debit card. Then i have found the transaction message it written that IIN*I-Debit*S. I have just googled this keyword and i have found that lots have the same issue.
                                  ICICI bank has debited my money without any prior written approval by me.And ICICI bank done this fraud to thousands of the customer.
                                  Please justify me and also that some strict action on ICIC bank because it is the scam of little money but impacted on the large number of customers.
                                  Very disappointed from this incident. Kindly resolved this issue withing a week.
                                  +2 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 05, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19s0d) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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