ICICI Bank Complaints & Reviews

Dear Team,

My account debited for Rs. 590 due to maintaining amount of EMI. Kindly clear the policy to understand this fraud system and policy.

Please provide clarity on why there has been quarterly deduction of Rs 590 Rs with ECSRTNCHG as a transaction remark? I am unable to trace the reason for this deduction.

When I withdraw the money from ICICI bank and didn't get notified about the charges from ICICI person and also, didn't get any message till date about the chrage unfortunatly I check the statement and found the charges like

cashtxnchgs-branch-oct20+gst XXX amount
cashtxnchgs-branch-sep20+gst XXX amount

No other bank did these kind of charges, These should be the RBI rules and when it's applied? If RBI rules then why they're not charging. If those all are my money then why should they're charging?

I ordered a laptop from Amazon on 21st December 2020 worth Rs.53, 540/- . On 23rd December 2020, my order was returned to Amazon and the refund was initiated from Amazon's end and thus they mentioned that by 24th December 2020 I can expect the whole amount to be credited in my bank account.proof for same has been added as a photograph. But the amount was not received. Afterwards I again contacted Amazon on 30 December 2020 and told them my...

Hi all

I am ICICI account holder, my account got deducted as "CashTxnChgs-Branch- charges for Rs.1700

When walk-in to the Branch, No proper Response.

I didn't receive any message or alert from Bank when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

Hence Closing the account and all my deposit's- moving to another Bank.

When i was going through my transactions i found out debit of 199 INR from my account. Description was VSI/AMAZON STAN/...
I did not receive any OTP for this transaction, neither i had initiated any transaction on amazon for shopping or any prime member shopping.

Sir,
I am having Icici Tax Saving Bond-0399-TSB Dt.[protected]. which is now traced in my record after a long time. As the bond is misplaced, I could not pursue the redemption status.The details of the bond I am holding are herewith furnished. As I am not sure whether redemption is made or not, I request to please verify and update on redemption status.
Option 1
Face value 5, 000
Deemed date of allotment[protected]
Redemption date[protected]
Bond holder No. 5517-188
Certificate No.157368
Name of Bondholders Mudapaka Prakasa Rao, Mudapaka Sanga Maheswari
No. of Bonds Three
Distinctive Nos.[protected]

Regards,
Prakash Rao
Ph.No.[protected]
Email ID [protected]@gmail.com

Bank is debited my credit card with auto debit return fee on already paid bill. I never expected this type of service from this bank.
the amount of rs.450 plus 88 rs is chraged.

SIR,
Last three months ago we had request to ICICI Branch Sunam to close my CC limit, Because i Have been shifted my CC limit into HDFC Bank Sunam. necessary funds are already deposit through HDFC bank, but the banker are not issue me NOC @ my property papers. so please take immediate action upon our request. thanks

I had called ICICI customer care for some debit card requests and connect to an agent for it. I called from my bank account registered phone number. The IVR system immediately recognized me and started blabbing me about my account balance and other details.

While connecting my call to customer representative, the system first asked me for my 12 digit card no. and later on asked for my PIN; WHICH I TOTALLY AM NOT COMFORTABLE TO SHARE AND DID NOT EITHER. So the system did not connect to the representative.

On ICICI website, it is clearly mentioned, never ever share you PIN anywhere. Then HOW COME TELEPHONE IVR ASK ME MY PIN? This was not there earlier. Asking for PIN is totally unethical in my opinion; if not illegal. I know they will say it is totally safe, it goes to some machine and no human interaction; still asking for PIN is not justifiable. They can spell out my bank balance just by recognizing my registered no. but not connect to agent without asking for ATM PIN.

I'm an ICICI bank customer.

Today 08.01.2021 ecsrtnchg charged Rs.590, I don't know what the charges ecsrtnchg... They're hit the charges without my knowledge and without any confirmation email or SMS or any phone call. Please explain what the charge is.

My contact Number: [protected]
My email ID: [protected]@gmail.com

Why is Icici bank charging me ECSRTNCHGS charges and can you (Icici) tell me that how much of that ### charge do I have to pay to close my account with u ?? Icici bank is nothing ### mainly because of its CUSTOMER service who do not help u with anything and are just useless

Contact me ASAP on
[protected]@gmail.com
+91 [protected]

A purchase of INR 1, 899.00 has been made using your Debit Card linked to ICICI Bank Account XX653 on 04-Jan-2021 Info: IIN*I-Debit*SI . There was no approval request nor intimation. This is highly unacceptable from a bank where security should be the first priority. Kindly look into it and refund the amount.

Yesterday I tried to do a transaction at merchant outlet of Rs. 1970 but ingot the response as "No response from CBS" but money got debted from my account. Please Resolve this Issue

Why was my 590 rs deducted twice from my savings account? I had amount in my account for the sip . why did you not deduct my sip amount at that time. I want my refund .

I am Karan Kumar. I have a salary account with ICICI Bank[protected].I have taken a two wheeler loan of Rs.53524 at 22.92% for my Honda Dio from HDFC Bank on 7th January 2019.My emi is Rs.2801 which should be payed on 4th of every month. I have paid first two emi on time but from my 3rd emi i have missed paying my emi through ECS due to some personal problem. I have made the payment through collection executive and through Goggle pay....

One day ago deudeuct my rs 1899 from my ac & 1 year ago deudeuct my rs 1899 but not inform mi so i request to cancel my ppl/wpp plan and refund my money

Hi,

I have received a Fastag Customer id when I bought a new car. But when I am trying to register with Customer ID & DOB it sends an OTP to a mobile number. I have not received the OTP.

Even the 2 customer care numbers[protected],[protected] do not work.

How do I register and recharge the Fastag?

Regards

Icici bank has deducted 29.50 four times from my account without any notification or alert, this is totally not fair, i highly condemn this action, and i need all my deductions to refunded, and this deduction without alert is highly unethical and unacceptable.

Is this the way you treat customers by looting from them unnecessarily without intimidating?

Are you facing any loss for our insufficient balance, if not...

Team ICICI,

I have tried to recharge on 02-01-21 my Fastag by etoll application amount has been debited (my CC and two separate UPI accounts for the sum of 3500 in four transactions) but never credited to my Fastag account, below are the details.

FASTAG registered mobile number [protected]
Fastag ID: MABL351
1007.50 by HDFC CC Time 16:48
500 by UPI[protected] Time16:52
1000 by UPI[protected] Time 17:38
1000 by UPI[protected] Time 18:18

Please advise me how to get my money back for all these transactions and to keep any one of the transaction true to the wallet out of 4, also I have tried to recharge again but some error message is coming.

Thanks & Regards
Gaurav