ICICI Bank Complaints & Reviews

Address: Ahmedabad Gujarat

I was under a impression that icici cares for customers, but this is not justifiable.

I created my demat account using angel broking and that has to do nothing with icici right? So why I'm I being charged for this.

Without any notice, u have debited my account and there is no proper reason for this I need my refund.
757.17 rs DMC till Oct 2020.
If I haven't opened the account through icici why are u guys charging me anyway.

Please initiate my refund.

Best regards,
B Mahadev.

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qxz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi,

I am Sonia Verma.

I have an account with ICICI BANK.

There is an amount deduction of rs. 826 has been made by the bank saying DMC/IN[protected]/DP CHGS TILL OCT.

I don't have any demat account with ICICI bank then how can uh deduct DP CHGS

I need my money back. 😡😡😡 This mistake was not expected from ICICI

ICICI Bank customer support has been notified about the posted complaint.

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S

Sonia645

from Noida, Uttar Pradesh

Nov 26, 2020

How long will it take you to return my money? 😡

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Sonia645's [Complaint's author] reply, Nov 27, 2020

It's still not resolved credit my money asap.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 26, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qy5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Received Message from ICICI BANK:
First Message -
Dear Customer, We have received your Mortgage Loan Application ID 77156332. To track application status click www.icicibank.com/TrackMyLoan
The second Message - Have the OTP from the bank.

The concern is that I don't have an account with the ICICI bank and nor I have ever applied for any Mortage loan. Could you please look into this issue. All the messages I am getting on my mobile. Could you please look into this.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qyd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Kolkata

I have a bond of ICICI Only Vimal Vaatsalya, details attached please guide me as to how to encash the amount and way forward.

Thanks,
Niti Chakraborty

+2 photos

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 26, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qym) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 176,New Market, Rawat bhata,, Via:-Kota, Rajasthan

I am shubham harsora. 876.00 Rupees has been deducted from my account as [protected] DP CHGS TILL OCT-20) DP charges on
25/11/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction
message to my mobile. I need justice and my money back immediately.My Account Number is[protected].

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pw3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Pooja Sinha. Please note that INR 619.50 have been deducted from my account as DP CHGS TILL OCT-20 on 25/11/2020.
I have never activated and used my Demat account till now. There was no prior notice. This is totally an unacceptable and unethical behavior from ICICI. Don't ever do this without a customer acceptance, otherwise we can lose the trust.

Kindly refund my money at earliest. I need justice and my money back immediately.

Contact No. [protected]

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dec 01, 2020

Updated by poojasinha11 Dear ICICI team,

Looking forward to a prompt response from your team.

Request you to reach out to me at the earliest via an email or a phone call.

Regards,
Pooja Sinha
[protected]@gmail.com
+91 [protected]

Dec 22, 2020

Updated by poojasinha11 It has been around a month and the issue has not been resolved by the ICICI bank, I am being harassed by the Bank. They keep asking for various things like email registration etc. even after doing it multiple times. I have sent them the demat closure form along with required annexures but again they are trying to walk away with it and not closing my account after multiple attempts.

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I had recharged ICICI Fastag customer id 12136211 using my Axis Bank savings account on 05/01/2020. A complaint was raised0n 08/09/2020. However, the fast tag has still not been credited till the date of posting the complaint (25.11.2020)

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17qyh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Rajeev Ranjan Mishra. 505.61 Rupees has been deducted from my account as[protected] DP CHGS TILL OCT-20) DP charges on
25/11/2020. There was no prior notice.I haven't received any deduction
message to my mobile. I need justice and my money back immediately.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pw0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi,
Rs 118 has been deducted from Icici bank account without even informing me.
please refund my money asap.

My account no is[protected]

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pvy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello,

Today in my SBI Account i received Rs. 46 from NEFT*ICIC0000186*CMS[protected]*ICICI BANK RAROG*ILOANS

I have not taken any loans but not sure why this credit happen

Is there any fraud of Loans?

I am currently in Ahmedabad and Received Amount from Chattisgarth ICICI Branch

Please help...

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4 Comments

Two times amount was debited from my account without my consent.
Date: 23/11/2020. Transaction: NACH_AD_RTN_CHRG~of Bnk BFLf02NOV-20~d9e Rs. 246.92
Date: 23/11/2020. Transaction: NACH_AD_RTN_CHRG~of Bnk BFLf02NOV-20~d9e Rs. 316.40

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pi6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Why there is deduction of Rs. 590 from my account? It's been 5-6 month.

Please let me know why this deduction is happening?

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pi9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Thiruparagunram

I am a salary account holder of ICICI bank for more than 2 years . When I went to take money from the ATM, my money in account was less from the previous days balance. I was thinking why I was having such deduction and I checked my mail and phone whether I received any notification. But I didn’t. Then I went to my personal banking website and checked for the reason. Then I saw a charge of 500 rupees in the name of SMAB Chgs-May15+Stax 55.00. Same month my salary even though they debit my money, my email [protected]@gmail.com

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17pi8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have a deposit below 2 lacks but your bank collect charges 529.00 rupees.please find attached document in below mail.

+1 photos

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 24, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17oax) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI Bank Gomti Nagar Extension Branch

I have been charged for OneAssist Plan without my agreement. I do NOT want this scheme yet I have been charged for it. Please cancel it and refund ASAP

ICICI Bank customer support has been notified about the posted complaint.

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Address: Gomtinagar extension branch, lucknow-226010

I have been charged for this scheme without my permission and I'd like it canceled. Not interested at all.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 24, 2020

Dear Harshil, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority - Swarali, Team OneAssist

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 24, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17nvz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have been charged for 590 rs from my bank account by the bank for "non char_ad_rtn_chrg_tpslsip" on date 23.11.2020 due to non maintenance of funds for auto debit for mutual fund.

However, despite of payment of installment through my credit card on 06.11.2020 I was being penalized for not paying the insurance amount to the mutual fund (this was happened as result of non-maintenance of funds in my account). I was not being informed anytime before charged also I did not anticipate this because I had already paid my due amount the way I have been from the past 5 years.

I here by request you to see this issue holistically and do the needful to provide the charge reversal.

Account holder name: Naresh Mittapelly
Email id: [protected]@gmail.com
Mobile no :[protected]

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 24, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17nvp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have a savings account with ICICI bank Gwyn road Aminabad branch since last 4 year. I have never applied for any credit card and any kind of Policy however, i am receiving credit card statement alert SMS "Total amount of 5555.25 and minimum amount 1980 is due by 9-Nov-2020" and also Rs 1899 is getting deducted from my saving account on the name of some policy which i never applied.
I have complaint it to branch official and written to [protected]@icicibank.com several times but never received any response. I never signed any paper or ask customer care for credit card or Policy.
Please assist me regarding this and refund all deducted money to my account also cancel the credit card and its due amount as i never used and applied any credit card.

ICICI Bank Customer ID :[protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 24, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17ob6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Sunita Katiyar's [Complaint's author] reply, Jun 27, 2021

Please confirm this [protected]@icicibank.com email address so that i can send email with the details.

Sunita Katiyar's [Complaint's author] reply, Jun 28, 2021

Email address is showing protected after logging with my ID so i couldn't send any email.

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Hi Team,

I am not able to perform online transactions with my debit card.Every time I try to perform I get the following error message:

For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants.

To Unblock your card/login, please contact ICICI Bank Customer Care.

I tried unblocking the card with the services provided by ICICI Bank but they are saying that the card has not been blocked.

Please let me know what steps I should follow to enable online transactions for my debit card.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17mkj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Since past few months amount of 129 INR has been deducting from my ICICI bank account having account no :[protected], IFSC-ICIC0000031.

I have not subscribe for any google service.
Google/ICICI bank didn't take permission from me for such deduction.

below 3 are transaction remark for last 3 months.

Date Txn Remark Amount Debited
11/22/2020 VSI/GOOGLE You/[protected]/[protected] 129
09/22/2020 VSI/GOOGLE You/[protected]/[protected]
10/22/2020 VSI/GOOGLE You/[protected]/[protected]/ 129

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 22, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17kgn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 300

DMC Dp chgs charges till oct 20

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Unnecessary dp charges deducted without any demat account

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Message from VK-ICICIB

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ICICI Only Vimal Vaatsalya Bond

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DMC DP Charges Collection

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Unauthorized Deduction- ICICI DP CHGS TILL OCT-20

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Amount debited to bank account but not credited in Fast tag

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Charges unknown and uninformed by the bank.

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Amount deducted from icici bank

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Anonymous Credit from ICICI Bank RAROG ILOANS

Unauthorised transaction/debit

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Payment Deduction of 590 every month (NACH_AD_RTN_CHRG~ADBLDESK)

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Smab charges even after Register my employer details

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Please refund recharges

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ICICI Bank - Deactivate OneAssist Plan of ICICI Bank

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Cancellation of OneAssist Wallet Scheme Rs.1899

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Regarding charge reversal

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Illegal Money deducted from account for never applied Policy and Credit card

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How to unblock debit card for online transactions

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Deduction of 129 has been made from my ICICI bank account having txn detail- VSI/Google**

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