ICICI Bank Complaints & Reviews

Address: icici bank ollur branch,Thrissur

Greetings from ICICI Bank.

A purchase of INR 1, 899.00 has been made using your Debit Card linked to ICICI Bank Account XX105 on 02-Nov-20. Info: IIN*I-Debit*SI .

This transaction is not done by me and no reply has been got after i reported this.Its the transaction deducted by bank without mu approval.I need the refund as soon as possible.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 3, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16k9p) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir,

We have received an SMS and an email notification that says:

Nov 2nd 2020

=============
Dear customer,

Greetings from ICICI bank.

A purchase of INR 1399.00 has been made using your debit card linked to ICICI bank account xxxx on . Info: iin*i-debit*si.
==============

My amount has been deducted fraudulently without my permission...
Its a very arrogant and unhealthy behavior.

Please look into this at the earliest.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Nov 02, 2020

Updated by Karthick Aravind Dear sir,

We have received an SMS and an email notification that says:

Nov 02 2020

=============
Dear customer,

Greetings from ICICI bank.

A purchase of INR 1399.00 has been made using your debit card linked to ICICI bank account xxxx on . Info: iin*i-debit*si.
==============

My amount has been deducted fraudulently without my permission...
Its a very arrogant and unhealthy behavior.

Please look into this at the earliest.

Verified Support

Nov 03, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16kv4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Txn of INR 1, 899.00 done on Acct XX332 on 02-Nov-20.Info: IIN*I-Debit*S.

My amount has been deducted without my permission. Its a very arrogant and unhealthy behavior.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 3, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16k97) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Rupees 1399 got deducted from my account today (2/11/2020) from my account without my permission..
I need my money back..
provide me the details when and how will I get my money back..
There are many more similar complaints in the complaint box- so I see this unauthorised transaction by ICICI bank is quite common..

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 2, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16iha) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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K

Karthick Aravind

Nov 2, 2020

Rupees 1399 got deducted from my account today (2/11/2020) from my account without my permission..
I need my money back..
provide me the details when and how will I get my money back..
There are many more similar complaints in the complaint box- so I see this unauthorised transaction by ICICI bank is quite common..

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From my account 1899/- were deducted showing refrences SI ONE EAST, about which i have got no idea. I need my money back asap or else i'll file a complaint against icici bank for fraud and illegal transaction through my account.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 2, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16ihi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 1424 C, 5th avenue, gaur city 1

My Account was debited today with 1899.

Got this message

Txn of INR 1, 899.00 done on Acct XX030 on 02-Nov-20.Info: IIN*I-Debit*S.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 2, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16ihl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hi TechCity

I receive mail with SR[protected] stating
Fee towards Expressions Debit Card will be debited from Account XX428 within 12 hrs. Please keep sufficient balance in your account.

I request to cancel the expression services as i wish to avail the existing basic debit card services only which i am having currently.
I opened a salary account with ICIC one month ago.and i personally didn't raise any request for the expression debit card.

Plese cancel the expression services and charges asap.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 2, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16igz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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A fraudulent transaction has been done from my account for amount of Rs. 1699/- The transaction remark starts with "IIN/I-Debit/SI CPPAST".

If multiple such transaction complaints have already been issued, why can't the back solve such problems and instead risk people's money.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 2, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16ihe) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi My Self Pankaj Prakash Shelar,
Having Account No.[protected]
At your icici bank ..

While opening account I was been forcefully given Demat account free of cost with annually free maintenance which I had not used for a single time also ..After not using long time also still they are continuously deducting my Money saying maintenance DMC Dp charges Rs826 ..till sep 2020 .

Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: chennai

I have been deducting charges for last three years, but i dont know why ?
i dont know when my demat account openned.in this hard situation also i am paying all my icici credit card dues on time .

on 27th Oct' 20 rs662.52 has been debited for DMC/[protected] dp chgs till sep-20

on 02 Nov'20 rs 163.48 has been debited for [protected] dp chgs till sep-20

please refund atleast this year charges above mentioned, on 02 Nov 20 i received 400 rs from my friend, immediately got debited of rs 163.48 without my knowledge, No msg too.

i am requesting you to refund the above charges immediately. also suggest me how to close this demat account

ICICI Bank customer support has been notified about the posted complaint.

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Address: Icici bank, shop no 11 and 12, balewadi high street, link road, balewadi, pune, maharastra,411045

I am going thorugh issue, but no solution from ICICI bank, they always hung up my call with no solution in my bucket, bajaj is claiming that this is not done by them but by Icici Bank itself, i have lost somewhere around 16k just because of this, Someone please come up with a solution, why this charges are putted on me whenever i fill my account with any amount of money, Rs.6 to Rs, 700 is always deducting, i am fade up with this unwanted debits

Mail- [protected]@gmail.com

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,

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P

Priya Pardeshi

from Ghumarwin, Himachal Pradesh

Jan 14, 2021

My amount has been debited 509 rs twuce aa saying Nach_AD-rtn charges...

Kinfly refund my amount as irnis fraud.

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Priya Pardeshi's reply, Jan 14, 2021

590 rs amt debited

K

Krishna Vashistha

from Mumbai, Maharashtra

Jan 15, 2021

I'm also charged for four times of Rs 590 each, in my ICICI Bank account. Kindly help me to get refund.
My email is [protected]@gmail.com

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M

Mohamed Raja38

Jun 21, 2021

Please amount refund.i am poor family

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Rs 826 has been deducted from my account. I have not initiated any demat account opening with the bank.

I want my money to be refunded.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 2, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16hdc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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An amount of RS 1899/- deducted from my account unauthorised manner to IIN/I-Debit/SI ONEAST. Please resolve the issue and send my money back.

Txn of INR 1, 899.00 done on Acct XX375 on 29-Oct-20.Info: IIN*I-Debit*S.Avbl Bal:INR 3, 522.61.Call 18002662 for dispute or SMS BLOCK 375 to [protected]

IIN/I-Debit/SI ONEAST
/[protected]/[protected]/

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16ii0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have not been noticing because, i was never notified, only today, looked at the statement and got shocked.

DP charges DMC this is for the share trading, this facility was supposed to be free, I do not know, why they said, it is free, and they have been deducting.

There was no notification for these deductions, and no person has answered my call responsibly with regard to this.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 2, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16hdj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

Only support that is to block the account?

Please share this complaint with the respective teams and share the required information with me.

Aug 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Y

Yash9636

May 27, 2021

On 15 may 2021, AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

Only support that is to block the account?

Please share this complaint with the respective teams and share the required information with me.

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A

Adi91291

May 28, 2021

On May 28/05/2021, at around 10 PM, 8850/- was deducted from our account with the name Vsi*Facebook

I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

Only support that is to block the account?

Please share this complaint with the respective teams and share the required information with me.

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S

Srilakshmi467

Jul 15, 2021

On 15 july 2021, AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

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V

Viju201982

Jul 16, 2021

On 15.7.21 at around 11 pm, 999 amount is debited from account in the name of VSI*www money

I didn't transaction like this so without my authorisation this transaction was done. So please share this issue with the respective team and resolve the query as soon as possible.

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S

Sapna Palan

Jul 22, 2021

Transaction happened for VSI*paddle.net of Rs 1828.32 . I have no such subscription why the money got deducted today on 22nd July 2021 for the same

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S

Sandeep09047

Aug 13, 2021

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX174 on 13-Aug-21. Info: VSI*WWW MONEY.
I did not authorised this transaction.

Please this issue with respective team and resolve the issue as soon as possible.

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S

Smitha TS

Sep 2, 2021

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX385 on 2-9-21. Info: VSI*WWW MONEY. I did not authorise this transaction.

Please let us know how to resolve this issue and to contact whom ?

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Address: ICICI Bank Ltd. Bhiwandi Branch, Mumbai

ICICI Bank is not helping on waiving-off the outstanding of the Credit Card which was expired and blocked by the bank itself, even post escalating to their ombudsman there is no helpful response till date, it has been more than a year I am receiving bills every month since November, 2019

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16eyv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Ahmedabad

I Apply for amazon pay ICICI Credit card and it was approved.
and received confirmation of shipment through Kerry indev Logistics, but after some days I search for my shipment at Indev side that shown my shipment reverse to consignor due to consignee shifted.
But I am not shifted anywhere and also I am not received any call or Messages from Kerry about my delivery.
So Kindly look into this matter or redispatch my credit card ASAP.
Application Number :[protected]
Contact Number : [protected]

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16eyy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Rs 116.82 has been deducted from savings account as RwdFee/3009421/210920+GST. Kindly provide clarification.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16eys) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Gachibowli

688.33 rupees has been deducted from my account as DMC/INXXXXX DP CHGS TILL SEP-20. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16eyx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: g3,ayyappa towers srinagar, allurisitaramarajustreet, srinagar colony

Sid i am having central bank account [protected] had transferred money in
ICICI account but it is credit into icici account then I planned to transfer my amount from icici to sbi account but it had not transferred immediately it had been debited to icici credit card now how recover my icici amount from credit card account give suggestion

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16hbi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 310

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