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3.3
Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 323

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M
Meera Savarshini
from Mumbai, Maharashtra
Sep 30, 2020
Resolved
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Hi,

This is meera from vellore. Am using my icici credit card more than a year and am paying my bills properly and maintaining my credit score well. 3 months before am applying for amazon pay creditcard and i thought that it's upgrading that means old card is no longer in use.

I am paying bills every months correctly. I crosschecked recently in my card the late payment amount i. E., ₹500 deducted in my card for the min due ₹120 rs. It's too worst that for amount ₹120, ₹500 is deducted...
And another problem is am maintaining the card properly to get good credit score but this made the score affected. I don't know that i have two credit cards with separate same amounts. I just notified as new upgrading card.

Please resolve it asap both the deducted amount and my credit score as well.

My old card which is in active state ends with 0003 and my new icici card ends with7003.
Oct 1, 2020
Complaint marked as Resolved 
Have to wait for few days
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14c0c) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    P
    Prachi Rana
    Sep 30, 2020
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    Address: B-14,FLAT NO 25, TIGRI,PUSHPA BHAWAN S.O, GEETNJALI APT, NEAR VAYUSENABAD BUS STOP

    Hi,

    Please remove lien from my account :[protected], as i'm unable to use my savings account, inorder to pay credit card bill i need to use the amount from the same account, how will i pay it then?

    Even the details of the person you have shared with me : rahul dalima he is not even resonding to my calls and messages.
    Aug 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14c0i) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      akashsaini4646
      Sep 30, 2020
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      I am akash saini. 156.23 and 233.63 rupees has been deducted from my account as in[protected] dp chgs till aug-20. I have not used my demat accountfor a very long time. There was no prior or notification from icici. I haven't received any deduction
      Just checked in my statement that its deducted. I need justice and my money back immediately. My account number is[protected].
      Aug 8, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 30, 2020
      ICICI Bank Customer Care's response       Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        M
        maheshamle
        Sep 30, 2020
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        Resolved

        Address: 25, Vaibhav Nagar, Karegoan Road, Parbhani 431401. Contact No- 9850112233

        I am mahesh amle, an account holder in icici bank.

        On 25 sept 2020 rs. 826 deducted from my savings account suddenly, without any prior notification. I have already requested to close my demat account.

        Please do justice and return my money immediately to my savings account.
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14bzy) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          T
          Tejesh Shah
          Sep 29, 2020
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          I would like to bring it to your notice that, the amount of rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th Sept 2029. Could you please assist me regarding this. Please find the attachment regarding the same.
          Aug 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2020
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14c08) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            sourabhsharma11
            Sep 29, 2020
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            Resolved

            I am an a/c holder of icici bank for the last 2 years and they charged me ₹942.82 under this category dcardfee0840sep20-aug21+gst.
            I am not aware of what type of charges are these.
            They never informed me regarding these charges either by email or by sms.
            Who has given the right to icici bank to deduct the money without informing us?

            There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
            Oct 11, 2020
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 30, 2020
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14c0f) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              meghatrivedi10
              Sep 29, 2020
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              Resolved

              I'm Megha holding icici savings account for past 3 years.

              Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
              Please take some action against the bank, if it is not complying rbi standards / guidelines

              10/09/2020 MABchgs-Aug20+GST Dr. 359.14

              14/08/2020 MABchgs-Jul20+GST Dr. 614.55
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14c0m) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                L
                logGurkha
                Sep 29, 2020
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                Resolved

                Address: vasna, Ahmedabad, Gujrat
                Website: www.icicibank.com

                [protected] bank charges
                Nach_ad_rtn_chrg~bajajfin~01sep20~e814f87~4180cd48 590.00

                Why my amount was deducted under the following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only the loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
                I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

                Please stop all these.

                Regards.
                Logbahadur gurkha
                Aug 9, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 29, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14ado) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  PRATAP putta
                  Sep 29, 2020
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                  Fastag issues

                  I have made a recharge of 10000 rs to icici fast tag account on 3/18/2020 and amount got debited from icici account and not credited back to fast tag account. I have raised many complaints and after 4 months the amount was credited back to icici fast tag wallet. Now i am following to transfer my money to account from 2 month they asked to submit kyc for one wallet enabling and i did the same on 8/31/2020. Til date the account is not activated....
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                  D
                  deveshlakhotia1998
                  Sep 29, 2020
                  Resolved
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                  Resolved

                  Address: India
                  Website: www.icicibank.com

                  I have not taken any amazon subscriptions. However, rs 199 has been debited automatically from my icici account on[protected].
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team  
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                    J
                    Jaya Chanu sharma
                    Sep 29, 2020
                    Resolved
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                    Resolved

                    Hi myself jaya, i have been with icici bank since 2018. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/in dp chgs till dec 2019 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a149ur) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Amlan Deb
                      Sep 28, 2020
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                      Complaint no sr[protected]

                      Bought 50 no cipla on 15/09/2020, it is not appearing on my demat account no. [protected] but appearing in trade book and portfolio. Related settlement no 2020178.

                      I had talked several times with phone banking officer and also written so many times, but till date no result.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        O
                        obulareddyguda
                        Sep 28, 2020
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                        Resolved

                        I don't haven demat account, my account have debeted 825.60
                        Please transfer immediatly

                        No:[protected]
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a148hk) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          B
                          Bhushan A. Gawande
                          Sep 28, 2020
                          Resolved
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                          Resolved

                          Hello,

                          I am an ICICI bank saving account holder Mr. Bhushan A. Arun Gawande. An amount of Rs. 826 has been deducted from my account on dated 25th Sept. 2020. Transaction details are like DP CHGS TILL AUG-20. Please let me know the reason for this deduction and if it's not applicable to me then please refund it ASAP.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a147wb) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            MAHESH GULLAPUDI
                            from Delhi, Delhi
                            Sep 28, 2020
                            Resolved
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                            Resolved

                            Address: Medchal branch, Hyderabad

                            Ecs charges cut from my account overall 600 for debit card, and 1540 for credit card bcz shortfall of amount in account. Eventhough rbi said that dont take charges for ecs and short fall amount in banks but icici took auto debit the amont from account regarding ecs etc.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a147wh) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              P
                              Pawar simranjeet
                              Sep 28, 2020
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                              Resolved

                              Would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 28 September, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a147vk) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                Ravi Teja Kanaparthi
                                Sep 28, 2020
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                                In the name of ecsrtnchgs, multiple transactions are executed in the last one month. Nearly more than rs9000 is debited in the name of charges. I have ipru policy where ecs is cancelled recently. Money is getting debited every time i deposit money. How can you charge more than rs9000 in the name of ecs or nach charges as i failed to pay my rs12000 term policy premium this year. I’m your customer since many years. Kindly take action.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Sep 28, 2020
                                Updated by Ravi Teja Kanaparthi                                 I have learned that ICICI bank is deducting money on account of failure to continue SIP activated in myCAMS account. Just because of my enrollment in Mutual fund SIP to third party CAMS and failure to pay due to the corona problem, you cannot deduct Rs9000. Kindly resolve.
                                Verified Support
                                Sep 28, 2020
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a148hg) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Sep 29, 2020
                                Updated by Ravi Teja Kanaparthi                                 [protected]@icicibank.com is this for real. I’m not able to send an email.
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                                  J
                                  [email protected]
                                  Sep 28, 2020
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                                  Resolved

                                  Without my consent, rs. 3000 has been deducted from my account on 28/09/2020 to 'dr. Tran for funding a/c[protected]
                                  I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
                                  This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
                                  My account no :[protected]
                                  Contact : [protected]
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a147vv) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    M
                                    Mitesh02
                                    Sep 27, 2020
                                    Resolved
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                                    Resolved

                                    I am mitesh parab. 757.17 rupees has been deducted from my account as[protected] dp chgs till aug-20) dp charges on25/09/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction
                                    Message to my mobile. I need justice and my money back immediately. My account number is[protected].
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Sep 28, 2020
                                    Updated by Mitesh02                                     My complaint has not solved yet, take some important measures
                                    Verified Support
                                    Sep 28, 2020
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a147w2) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      R
                                      RASHMI S DHARMADHIKARI
                                      Sep 27, 2020
                                      Resolved
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                                      Resolved

                                      Address: Dombivli

                                      I am sanjay dharmadhikari, an account holder in icici bank.

                                      Today rs. 826 deducted from my savings account as dmc =dp charges suddenly, without any prior information. On what basis you are deducted charges?

                                      Please do justice and return my money immediately to my savings account.
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14636) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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