ICICI Bank Complaints & Reviews

Dear sir\madam, i visited the demat help desk of icici bank and submitted the demat account closure and transfer

Reference service request number: sr[protected]

Submitted this on 5th september, 2020 with sla of 6 working days.

Still my request has not been completed.
Been regularly following through all possible communication channels.

Please stop harassment or i would prefer closing all my bank accounts with icici bank.
Your services are very bad and lack any credibility.
Please help immediately.

Thanks.

4600 rupees have been deducted from my icici salary account statement shows posdec charges. How can a bank deduct such a big amount without notifying me.

I want my money back and to be informed before such charges are being levied by banks. Banks are there to help customers but they are just exploiting the customers in such bad times of covid 19 where people are already facing issues int heir family.

My icici savings account balance got auto debited without my knowledge, called customer care they replied simply saying it's for non payment of credit card and till month due to corona non business & no income i had applied for moratorium & this month september icici card dept person called me & asked about payment & i replied that will make min due by this month last they said ok but pls make the payment but today 14th sep 2020 suddenly my icici account balance got into - (Minus) &in this tough time this situation makes my mind mad kindly look into this& solve this issue

Dear sir/madam,

We would like to bring to your elite notice that iam one of the customer of icici bank and now i fully scared on this bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls. I don't know why they charged using the way of ecsrtnchg and what is this?
I already posted the same complaints on hdfc bank loan account for asking why ecs charges made and they replied me that the hdfc bank doesn't charged for emi ecs bounce charges.
Respected sir i want to know why the icici bank charged my account.in this covid-19 pandemic days so many people are very disturbed for this type of charges. Atleast they have maintained some s complaint. Kindly i need my amount reversal for my icici account. And i must have to know why the icici bank charged this amount. Please do some needfull.

Due to covid-19 we are facing so many problems we enquiry financial persons they are telling to bank icici bank and went to icici bank they are telling to ask financial merchant. At this context to whom should we have to ask our deducted money.

In this regard, we sincerely request banker to provide the concern deducted amount in our account.

My old debit card expired and new one was sent to me. But to my surprise, i received a coral debit card with charges of around 750 rupees. I have never applied for it.

What kind of cheap strategy is this?

Rs 1899 debited from my account without approval
Pls call cancel this plan and credit toy account
Account no[protected]

Phone no [protected]

During this financial crisis i took help from my friend and he transferred 60000 to my bank account and they put a lien on the account.
Earlier they put a lien for 20000 and i was okay.
But during this tough time when salary has been reduced, rbi has advised moratorium and still they are working like an irresponsible institution.

Dear team,
I am not aware that i have a credit card.. But shocked to receive a call for payment.. Really worst services.. Cm does not know that she has a credit card applied 1.5 years back.. Never receiver nor used... Howcan u charge

Close my card which i never receiver and waive the charges as well
Regards
Swati sharma
[protected]

I have deposited rs.4000 wrongly to a account number and now the branch manager says we cannot support since the language of the account holder is different and he cannot understand what the end customer says. You can go to police station and file a complaint he says.

I have invested rs 20, 000/- in "icici safety bonds, february, 2001"
Deemed date of allotment 22.03.2001., redemption date 22.03.2004.

Kindly let me know the latest status of the above mentioned and also we want to know the procedure to close these bonds

You been deducting pos dec charges even i have not used that much and haven't declined this much transaction. Since 7 days my almost 700 rupees deducted and still deducting but i havent declined that much amount of transactions. I need to raise compaint on consumer care rbi. Because its really fraud.

Rs. 29.5 was debited twice from my debit card on 5th february. While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my salary account in icici bank when they promised that no money would be deducted even if i dont have balance in my account. Icici bank also dont send an alert for this transaction because they dont want the customer to notice this deduction. They are just robbing the customers in this case since i never agreed to pay this charge. Ineed this charge to be removed from the banks services and i want my money back.

On 11th september, 2020 - i was going to pay my airtel postpaid bill of rs. 471 but the transaction failed and money was deducted from my icici bank.

Icici account number :[protected]
Transaction remark : bil/onl/[protected]/airtel bas/bhar0120

Kindly refund this money.

I have provided the screenshot of transaction history of airtel account to show that the transaction wasn't successful.

Within 88 days about 2357 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot
From the date of[protected] to[protected] without any notification. I was maintaining minimum balance for the time of emergency it's pendamic situation and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose...

During the lockdown period I have applied for the moratorium for my Credit Card. I haven't received my salary in those days which results me to apply for the moratorium. Later on September I received my salary. After 3 days when I tried to transfer my amount it was showing insufficient balance. I wondered what exactly happened. I checked with the account I saw it was negative due to something called lien. My credit card account is closed as well. The interesting part I haven't got any intimation from the bank regarding the closure of my credit card account. At this point of situation this is the way they are behaving to their customer.

This is with reference to my demat account closure and transfer request which is not being properly addressed by icici bank in delibrate attempt to harm customer interest during covid19 times.
I have already visited the demat help desk branch and submitted request with -
Sr[protected], along-with cmr copy of my new demat account.

The request has been rejected by icici citing - “ cml has to be in crystal format”.

This is ridiculous as my customer provides cmr only for transfer which i have already shared through email and physical copy as well.

I am being harnessed and subjected to undue monetary loss and complication by icici bank against my will.
Please help.

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 10th Sept, 2019. Could you please assist me regarding this. Please find the attachment

I am writing this complaint on behalf of my wife.. My wife name is shama parveen.. Card number :[protected].. There were fraud transactions done on my wife credit card on 28 august 2020.. The transaction amount is rs 45300.. But the bank employees are saying its done by you as its a otp based transaction.. But we didn't made that transaction as we didn't got any otp.. Neither we did that transactions.. Please look into the matter

1.[protected] nach_ad_rtn_chrg~bajajfi
N~15apr20~907bab2~404cddf
W
339.01

2.[protected] nach_ad_rtn_chrg~bajajfi
N~02jun20~47025d6~404cddf
W
339.01

3.[protected] nach_ad_rtn_chrg~bajajfi
N~02apr20~c547f4d~404cddfw 398.01

4.[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b465fdc~404cddfw 579.00

5.[protected] nach_ad_rtn_chrg~bajajfi
N~27apr20~78b30a1~404cddf
W
590.00

6.[protected] nach_ad_rtn_chrg~bajajfi
N~22apr20~80ff635~404cddfw 590.00

7.[protected] nach_ad_rtn_chrg~bajajfi
N~02may20~b1524c0~404cddf
W
589.99

8.[protected] nach_ad_rtn_chrg~bajajfi
N~07apr20~a6ff2e2~404cddfw 590.00

9.[protected] nach_ad_rtn_chrg~bajajfi
N~02jul20~babed16~404cddfw 590.00

10.[protected] nach_ad_rtn_chrg~bajajfi
N~03jun20~2d4ce63~404cddfw 589.99

11.[protected] nach_ad_rtn_chrg~bajajfi
N~08may20~aa2c7d0~404cddf
W
589.99

12.[protected] nach_ad_rtn_chrg~bajajfi
N~05may20~ae10935~404cddf
W
536.00

13.[protected] nach_ad_rtn_chrg~bajajfi
N~11may20~a8b7a51~404cddf
W
590.00

14.[protected] nach_ad_rtn_chrg~bajajfi
N~17jun20~e271cbb~404cddfw 590.00

15.[protected] nach_ad_rtn_chrg~bajajfi
N~04aug20~bab3757~404cddf
W
590.00
16.[protected] nach_ad_rtn_chrg~bajajfi
N~03aug20~bd8079a~404cddf
W
590.00

17.[protected] nach_ad_rtn_chrg~bajajfi
N~14jul20~b0d22a3~404cddfw 590.00

18.[protected] nach_ad_rtn_chrg~bajajfi
N~03jul20~b759275~404cddfw 590.00

19.[protected] nach_ad_rtn_chrg~bajajfi
N~15apr20~907bab2~404cddf
W
250.99

20.[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b465fdc~404cddfw 11.00

21.[protected] nach_ad_rtn_chrg~bajajfi
N~08may20~aa2c7d0~404cddf
W
0.01

22.[protected] nach_ad_rtn_chrg~bajajfi
N~05may20~ae10935~404cddf
W
46.99

23.[protected] nach_ad_rtn_chrg~bajajfi
N~03jun20~2d4ce63~404cddfw 0.01

24.[protected] nach_ad_rtn_chrg~bajajfi
N~02jun20~47025d6~404cddf
W
250.99

25.[protected] nach_ad_rtn_chrg~bajajfi
N~02may20~b1524c0~404cddf
W
0.01

26.[protected] nach_ad_rtn_chrg~bajajfi
N~05may20~ae10935~404cddf
W
6.99

27.[protected] nach_ad_rtn_chrg~bajajfi
N~02apr20~c547f4d~404cddfw 191.99

28.

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Thanks and regards.
Amaravathi

The amount of Rs 1899 has been debited from my account without giving any prior notice or information. It should be up to the consumer that they want to continue the card protection service or not. It was never expected that a professional bank such as ICICI would indulge in such unprofessional and dubious behavior.

Please return our hard earned money that you have wrongfully forced out of me and several innocent people.

Seriously, shame on you and your shady management