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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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P
Puskar__
Sep 2, 2020
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Hi my name is puskar singh i got message amount deducted from my saving account. Purchase of 890.00rs has made by using debit card on 1 sep 2020 account no. Is xxx770. Info: vin*google sen. But i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.
Register no - [protected].
Register email - [protected]@gmail.com.
+1 photos
Aug 11, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Hi my name is suren kumar i got message amount deducted from my saving account. Purchase of 890.00rs has made by using debit card on 21 nov 2020 account no. Is xxx192. Info: vin*google sen. But i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

Register no - [protected]
Register email - [protected]@gmail.com.

ICICI Bank -- vin/google sen. fraud transaction - Comment #3765763 - Image #0
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    Puskar__
    Sep 1, 2020
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    Hi name is Puskar Singh I got message amount deducted from my saving account. Purchase of 890.00rs has made by using debit card on 1 Sep 2020 account no. is xxx770.Info: vin*google Sen. but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.
    Register No - [protected]
    Register Email - [protected]@gmail.com
    +1 photos
    Sep 1, 2020
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 03, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Sunetra Das
      Sep 1, 2020
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      savings account charged with lien when account was credited

      There was no transaction from last 3 months jun - aug 2020 from my saving bank account. On 1st september 2020 i have deposited funds from another account to this account and immediately ₹15000 is levied where the available balance is showing different from the actual balance.

      I have raised complaint at icici yet no response....
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      Shaikh Chand Pasha
      Sep 1, 2020
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      During lockdown period I opted Moratorium for my Bajaj Finserve consumer durable loans. But now ICICI bank has deducted almost 9000 rupees towards ECS charges. I even enquired with Bajaj Finserve but they denied deductions saying that they don't deduct 590 rupees towards each ecs charge. Now I want to go to Consumer Court for further reimbursement of my falsely deducted amount. If anyone here has faced same issue kindly help.
      Aug 11, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 03, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11e78) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        Adith Ravichandran
        Sep 1, 2020
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        From past 2 days i'm unable to do online payments. Why is this happening?
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1139h) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Hemalaxmi Viswanathan
          Sep 1, 2020
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          There were three transactions that deducted in total of 3899 (1+1949+1949). They transaction id has vin*google pro. Worst experience with icici bank. Get my money refunded or i am going to windup my terms with your bank.
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10z0l) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            abhishekjerry2000
            Sep 1, 2020
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            Hi Team,

            I am trying to connect with your support person from almost 5 months now but no luck since it is available only for high priority services.

            For my issue, on 30th March the amount of 688.33 got deducted from my account without my notice and even still I am not aware why it got deducted. After research in the internet I found its something related with Demat account but I have not used any Demat account and unfortunately this Deduction doesn't comes under ICICI Emergency services. So after lot of calling and waiting I have to write here and in case I don't get the money back within 2 weeks then for sure I am going to close my ICICI account and also my Credit card since now I am very much disappointed with the services.

            Not sure how to reach out to you but will wait for the response or else last option I have already mentioned above.
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10z0d) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              Rahul H Bardapure
              Sep 1, 2020
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              I have never opt for dmc or demat account and 550 rupees get deducted from my account without any prior notice without my confirmation and also i didnt get deduction message on my registered mobile number this is a fraud
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10z1t) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                shilpareddym
                Sep 1, 2020
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                Address: pocharam telangana

                My amount has been debited with wrong transactions nach_ad_rtn_chrg~tpslsip~07mar20~23
                42219~[protected] rs 5 times and few other transactions 29.50 rs

                Please look into this, this is the second time happening this to my account
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10z1h) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  J
                  jayabhargav
                  Sep 1, 2020
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                  Address: India

                  Hi,
                  My amount was deducted two times with 590/- rupees and there is no reason for the deduction, please take this on priority and do the needful.
                  Thanks,
                  Jay
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                  ICICI Bank customer support has been notified about the posted complaint.
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                    P Devanna
                    Sep 1, 2020
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                    Address: Nellore ,vedayapalem
                    Website: Tpsl

                    How many days money will return back
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                    ICICI Bank customer support has been notified about the posted complaint.
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                      T
                      T.bharath
                      Sep 1, 2020
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                      Without my permission my account has been deducting large amount of money over mid nights can you answer me why this is happening with you over every time when i credit money into icici this is happening everytime i want a reply from you and my money back
                      +1 photos
                      ICICI Bank customer support has been notified about the posted complaint.
                      Still I haven't received any response from ICICI
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                        M
                        manisha pahwa
                        from Gurugram, Haryana
                        Sep 1, 2020
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                        I have credit card with 20000 limit and m not able to pay that amount due to covid — i applied moratorium bt request rejected by bank// now they have charges huge amount and asked me to pay minimum 16000 immediately and total due amount is 53616 itna jada bna dia amount 20000 ka or covid me 13000 ki salary me gher chalau ya inki jeb me dalu// mere pass marne k alawa koi option ni h ab bcz mai ye amount nhi pay kr skti or ye log 2-3 mahine me 1 lac tk phucha denge// fr kis trh haras kreneg pta ni to its bttr mera naam dead book me aa jaye to inko tasali milegi shyd
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10z12) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          cherukurajesh
                          Aug 31, 2020
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                          I am rajesh cheruku. 826.00 rupees has been deducted from my account as ([protected] dp chgs till jul-20)
                          Totally unacceptable behaviour from icici.

                          25/08/2020 and 31/08/2020. I have never activated and used my demat account till now. There was no prior notice.
                          Please help and make sure refund my money back.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10z1i) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Abhishek _Shah69
                            from Kolkata, West Bengal
                            Aug 31, 2020
                            Resolved
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                            Resolved

                            Address: ICICI BANK LTD., HA-304, SECTOR 3, SALT LAKE CITY, BIDHAN NAGAR - 700097, NORTH 24 PARGANAS DIST., WEST BENGAL.
                            Website: www.icicibank.com

                            Nach_ad_rtn_chrg~tpslsip~08jul20~ea85145
                            Nach_ad_rtn_chrg~tpslsip~10aug20~299b6f2
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10vim) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              N
                              Navlotus
                              from Srinagar, Uttarakhand
                              Aug 31, 2020
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                              Resolved

                              Icici bank is not issuing my relieving letter for the reason "jewel loan clearance pending". It is pending at bank's end i don't know why i am not given clearance even after a month and half later. My relieving date is 20 july 2020. I am daily following up for the clearance but it seems it is being ignored. Please help to resolve this.

                              Regards,
                              Navneet lotus
                              Emp id 452392
                              [protected]
                              +1 photos
                              Sep 11, 2020
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Sep 11, 2020
                              Updated by Navlotus
                              Ok
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                                R
                                Raju Padsalge
                                Aug 31, 2020
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                                Address: Icici bank, bund garden,pune

                                I had made a part payment of rs 2, 25000 in july 2016, at icici bank, bandal capital, bhusari colony, pune and was attended by a lady. That time she told me and my wife that the remaining emi tenure is 50months (Approx 4yrs), emi of rs 9211. So i was assuming that the emi will get over by sep/oct 2020. Infact the interest has come down from 10.6 to 10.2 but when i checked with customer care in mar 2020, they mentioned still emi tenure is for 24months (Till mar 2022) and outstanding amt is rs 1.93lakhs.
                                Loyal customers are given false information and being cheated. Also after the part payment i never received a letter from icicibank regarding part payment and balance emi tenure.

                                Also i dont have a job now, so. I am not in a condition to pay for further emi.
                                I have also opted for morotorium since mar 2020..

                                I have raised multiple issues some mar 20, but no. Positive resolution
                                ICICI Bank customer support has been notified about the posted complaint.
                                Aug 31, 2020
                                Updated by Raju Padsalge
                                My loan number is LBPUN[protected]
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                                  R
                                  rajnandani1991
                                  Aug 31, 2020
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                                  Resolved

                                  I hv made a fund trasfer on[protected] from axis bank account no-[protected] of rs 32000 towards icici direct. Fund has been debited from my axis bank account but not credited in icci demat account till date. Got a reference no through msg - info:inb/[protected]/techprocess solutions ltd from axis bank. So pl resolve my issue as soon as possible.
                                  Raj nandani
                                  U. [protected]@gmail.com
                                  Icici demat ac no-[protected].
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
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                                    arulprabakaran
                                    Aug 31, 2020
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                                    Hi

                                    An amount of rs.199 has been detected from my account and the transaction reference has vsi/amazon stan. The transaction happened at 3:00 am of 31st aug 2020. I didn't make any transaction.
                                    +1 photos
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      yagarwal001
                                      Aug 31, 2020
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                                      Resolved

                                      Icici bank charged me rs. 826 on 25th aug, 2020. I have not been using my demat account since long time and icici never told me about this type of charges. Without notifying me they have deducted that much amount from my account.

                                      My account no.[protected]
                                      +1 photos
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10u2q) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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