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3.3
Updated: Jun 13, 2026
Complaints 23783
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14308
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9475
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ICICI Bank reviews & complaints page 330

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D
Dhivya Vijayakumar
Sep 5, 2020
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Hi,

Why there is deduction from my account nach_ad_rtn_chrg~adblde
Sk~03jul20~14d28a1~bts_b008

This has happened mutiple times.

I already lost 3000 rupees.

Revert my money back and let me know why this is.

I already raised this complaint a month ago.

No proper response.

I am going to apply banking ombudsman.
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2020
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11rdp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    P
    pavi joyy
    Sep 4, 2020
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    Resolved

    Address: Chennai ashok nagar

    Pavithra on sep 04, 2020
    I got money debited this month from my icici saving account which is my salary account with remark "nach_ad_rtn_chrg~tpslsip~~ccc33cf". I am not sure why rs 11800 were debited from my account. I have been using this account from more than 5 years but this has happened last 6month

    Kindly resolve my query and refund my amount. You can find my name, account number and debit screenshots in the attachments.
    Aug 14, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 06, 2020
    ICICI Bank Customer Care's response     Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      Y
      yoursdeekay
      Sep 4, 2020
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      Resolved

      Address: INDIA

      Instasip opened 2 months back but no visibility online/offline
      Money is being deducted for sips since last 2 months and i cant access it online even after following up with my relationship manager, customer care, wealth management team. Icici bank is lingering on to the situation since then and has not provided any solutions and keeps asking the same details again and again. Every month 5k is being deducted from my savings account and the 3 sips are being funded but i have no visibility to my portfolio whatsover. I have also shared all the details related to my folio numbers and received no help from icici bank other than false assurances. I have also shared error messages while trying to access sip through net banking and mobile banking and icici bank hasnt been able to help me with that as well.
      Aug 14, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2020
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11re9) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      View replies
      Issue resolved by ICICI BANK
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        R
        Ranjan Sahoo10344
        Sep 4, 2020
        Resolved
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        Resolved

        Nach_ad_rtn_chrg~iprumf~24aug20~b273fc7~

        Icici bank randomly applying charges, i never tried mf, why this deduction. Its frustrating.
        Requesting to resolve this.

        These banks only know how to harash customer.
        Aug 13, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 06, 2020
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11r6x) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          Pulin Behera
          Sep 4, 2020
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          Resolved

          I had applied for moratorium on jul 31 for the month of aug for one of my loan accounts (Lpagl[protected]). But the amount got debited. I had the money to pay for the other loan account (Lphyd[protected]) and that's why only the amount for that particular emi was there in my account. Sr[protected] has been raised but hasn't been resolved yet. Please help.
          Aug 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Sep 04, 2020
          Updated by Pulin Behera           Please reach out to me on [protected]
          Verified Support
          Sep 07, 2020
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Satabdi Bhatia
            Sep 4, 2020
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            Hi:

            My name is mrs. Satabdi bhatia and i have been running a ppf a/c under icici bank for more than 5 years. And due to some medical emergency of mine, i need to close and withdraw the entire amount from ppf a/c.

            The relevant costs are included from initial, rigorous testing until the actual treatment!

            For that, we have submitted a doctor's certificate where it's written: "her condition may be critical if the report shows..."

            However. The bank authority asking doctor to write "the treatment comes under critical illness or life-threatening diseases."

            Now the problem is that i cannot dictate any qualified medical practicioner to write as per bank's wishes! And bank is not listening and harassing me!

            And now am in dilemma!

            No idea what to do!

            Regards

            Statabi bhatia
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11jqy) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Reply
            Hi:

            How to retrive the email id

            [protected]@icicibank.com?

            [protected]????
            Reply
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              S
              SriramN
              Sep 4, 2020
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              Resolved

              Hello - i am sriramachandra nidamanuri from hyderabad. 826.00 rupees has been deducted from my icici account as (Dmc/in[protected] dp chgs till jul-20) on 25th august 2020. I have neither subscribed nor used my demat account till now.

              Transaction id: in[protected]

              I want my money back as i haven’t used icici demat account till date and i have not requested for any demat account while opening the account. Please help and make sure refund/my money back.
              Aug 9, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11jr6) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                N
                nikhil.kondbattulwar
                Sep 4, 2020
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                Resolved

                Dear team,

                From last 5 month fast tag not delivered from 13 march 2020
                I had complaint online & customer care but no response

                Fast tag no-[protected]
                Vechicle no-mh15 ep1308

                Attached complaint history

                Same tag dispatch but due to lock-down return back

                But now all courier started from last 4 month but still fast tag not recived

                Requested pl look into

                Contact on [protected]
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 06, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  D
                  DipakuPatil
                  Sep 4, 2020
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                  Resolved

                  I am not understanding why amount is getting from my bank account by nach_ad_rtn_chrg~adbldesk~11aug20~ec3f5b this label?

                  Thanks,
                  Dipak patil
                  [protected]
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11j6f) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    B
                    Bathina Ravi
                    Sep 4, 2020
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                    Resolved

                    Bond redemption amount

                    Address: Bhimavaram

                    Sir/madam,
                    Myself b raviteja s/o. B devadanam, recently my father expired due to covid on 23.07.2020 and while checking his belongings for settlement of lic, bank account, bonds we found the icici bajaj scooter bonds. The said bond was invested in the year 29.01.1999 which is going to mature in 29.06.2023 for a period of 24 years 5 months. The bond was raised through 3i infotech.
                    I forwarded mail to 3i infotech for redemption...
                    +1 videos
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                    S
                    S king
                    Sep 4, 2020
                    Resolved
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                    Resolved

                    I am srinuvasulu p. 826.00 rupees has been deducted from my account as dp chgs till jul-20) dp charges on

                    03/09/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11j71) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      C
                      Chandramouli 310
                      Sep 3, 2020
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                      Resolved

                      Address: ICICI Bank sricity Nellore district Andhra Pradesh
                      Website: ICICI Bank [email protected]

                      I want my money back by cancel the subscription which you applied to my accountCancel all that, give my money 💰 back
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Please raise the complaint I have minimum balance
                      Reply
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11j0h) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        V
                        vivekkumar717
                        Sep 3, 2020
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                        Resolved

                        I have amazon pay credit card and haven't received cashback as per my credit card statement from Feb to July.
                        I have complained about this to amazon for like 10 times and ICICI for 10+ times, but still got resolution yet. ICICI team will close the tickets without providing the resolution.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11ff2) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          T
                          Thakurdas Sarkar
                          Sep 3, 2020
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                          Resolved

                          Address: Avare Tower Flat 274 Building 1872 Sanabis Bahrain

                          Today morning I see the amount 1899 is deducted from my account below
                          Please cancel the service and return my money back to my account

                          Account Number:[protected]
                          Account Name: THAKUR DAS SARKAR

                          1 03/09/2020 IIN/I-Debit/SI ONEAST /[protected]/024 Dr. 1, 899.00
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11fdd) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            T
                            tovaishaligupta
                            Sep 3, 2020
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                            Resolved

                            My account was debited for rs.999 which i have not done payment to anybody.
                            I didnt receive any otp.
                            The code next to the transaction is VSI*MULTISCREE. This does not mean anything as no message has come to me from anywhere. Moreover this deduction happened suddenly ..without any transaction.

                            I expected this banks reputation and security protocols to be top notch but this incident is making me revisit that notion.
                            Kindly look into this at the earliest.

                            Regards,
                            Vaishali
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 04, 2020
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11j10) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              shyam4560
                              Sep 3, 2020
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                              Resolved

                              Dear sir

                              Application No:[protected]

                              For mentioned above Amazon Pay Credit Card Application, Application approved on 07/08/2020 but still did not get any further updates for the same.

                              Hence I called at[protected] on 14/08/2020 & 19/08/2020 regarding Amazon Pay Credit Card Number Generation provided the same answer " Your Card Number would be generated within 2 working days " but still did not get Amazon Pay Credit Card Number or Physical Card.

                              Please be needful for the same!

                              Thank you!
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11dvf) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                savita dasana
                                Sep 3, 2020
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                                Resolved

                                Address: GARBOR

                                My customer id is[protected], from my saving a/c rs. 1899/- debit as on 03/09/2020 without my consent as si-onest charges related with debit card.The bank is already collect annual debit card charges.Please revert the amount of rs. 1899/- to my account.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 04, 2020
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11fd2) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Silver Matrix
                                  Sep 3, 2020
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                                  Resolved

                                  I opened demat account a year or so ago, and was told by the representative that the account is free and no charges will be deducted monthly or yearly. However, have been charged latest of inr 701/- for the same mentioning dp charges till may 20 and similar earlier.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Following is a screenshot of the txn
                                  Reply
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    T
                                    T.bharath
                                    Sep 3, 2020
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                                    Resolved

                                    This is happening to me many times I have been contacted many branches still I got no response I have complained here to but I got no response again what's happening with my account why are you ppl deducting that much amount 5000+ from my account
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Reply
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                                      I
                                      Iffat Nabi
                                      Sep 3, 2020
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                                      Resolved

                                      My account number is[protected].
                                      Rs.1899 debited from my icici bank account on 3/Sept/2020 through debit card. The balance in my account is to pay for my further studies.

                                      I googled to whom the amount has been transacted (si oneast) have found that lots o[censored]sers have the same issue.
                                      Icici bank has debited my money for the 'one assist' service (Insurance of debit card) without any prior written approval by me.

                                      Without considering whether I want to use the balance for any other urgent work in this lockdown, it deducted the balance. I feel deceived.
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 03, 2020
                                      ICICI Bank Customer Care's response                                       Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11ebh) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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