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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 330

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D
Datta Shashikant Mudgal
Aug 30, 2020
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Address: 341 Shivganga Colony, Saneguruji Vasahat, Kolhapur

Sir, Without my consent, rs. 2000 has been deducted from my account on 27/08/2020 to 'dr.
I have never subscribed to any policy, however this deduction has been done. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
+1 photos
Aug 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    आशुतोष मुर्खजी
    Aug 30, 2020
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    Resolved

    Address: Barauni , Begusrai

    Please solved my problems
    +3 photos
    Aug 5, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Ansar Ali Nilambur
      Aug 29, 2020
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      Resolved

      I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
      And it is showing queued transaction from more than 1 hour.
      Refund the money in to my account or credit the amount in recipients bank as soon as possible.
      Regards

      Ansar K
      +1 photos
      Aug 11, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 30, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10qes) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        Rishabh Kukreja
        Aug 29, 2020
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        Proud customer of icici for two years. But first bad experience: nine times deduction named pos dec chg on 27 august 2020 (Details attached), no transaction done by me on this day. Reversal of these charges required. Got no message/mail alerts regarding these deductions, no intimation from bank side. I trust icici, please reverse these charges and maintain trust between us.
        +2 photos
        Aug 31, 2020
        Complaint marked as Resolved 
        resolved
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 30, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10qf5) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          M
          Manisha Bhilare
          Aug 29, 2020
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          Resolved

          Address: Pune

          Hello Team,

          I am not using my demat account since two years but still the charges got deducted from my saving account without any intimation.Please advice how to get the refund of this amount.
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10m8q) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            Prajoy Johns
            Aug 29, 2020
            Resolved
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            Resolved

            nach ad return charges deduction without information from icici account

            My account with icici is since 2014 and never had an issue with nach charges for ecs. Since march 2020 and post changing my loan account from icici to bhl, icici is charging nach rtn charges of 590/- for each day till the ecs emi is not paid to bfl through ecs or direct.in these days of lockdown and covid-19, we are struggling financially and these icici people want to deduct such amounts. Really shame on you guys.

            Why i was...
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            V
            Vinayak Bhandurge
            Aug 29, 2020
            Resolved
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            Resolved

            Address: At lonar dist buldhana maharashtra

            701 rs servise chrg kyu lagaya vaps chahiye muze
            +2 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Dilpreet1
              Aug 29, 2020
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              There has been deductions of more than rs 1500 from my account mentioning escrtnchg. I have opted for moratorium because i didn't had source of income and yet why these amounts are being charged. I am tired of it.
              ICICI Bank customer support has been notified about the posted complaint.
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                B
                bhavin.yadav
                Aug 29, 2020
                Resolved
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                I have not received credit card still ICICI bank send me statement from long time but still bank are sending me statement.

                As i signed the form of credit card and that time ICICI executive told me that this one card is free of cost and there will be no any charges taken.

                And during lockdown credit card was not received as courier was banned at that time in reliance township janmnagar.

                After one month I surprised to know that reminder is giving from ICICI to pay outstanding amoung with statement also and after that i blocked credit card from my icici bank netbanking.After that many times complain to [protected]@icicibank.com but there is no proper response from them.

                Screen shot attached here statement text message received from ICICI

                My Mail ID is BHAVIN.[protected]@RIL.COM and BHAVIN.[protected]@GMAIL.COM

                Mobile No. [protected]

                Birth date:- 20.08.1986

                Please do needful and take an action to ICICI Bank.

                Regards,

                Bhavin Yadav
                +1 photos
                Aug 9, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Aug 29, 2020
                Updated by bhavin.yadav
                please help
                Verified Support
                Aug 30, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Raghavandra
                  Aug 28, 2020
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                  Resolved

                  Address: Banglore

                  Dear sir
                  As per the subject on date of 17th 26th august 2020 money was debited like that nach_ad_rtn_chrg~adbldesk total of 1180 rs debited in 3 part of transaction of two variant days i don't know why it was diducted i don't have an pending emis unnecessarily amount was diducted so pls refund my amount as soon as possible and resolve the issue permanently i don't want repeat like this if anything diduction please gave me information as like warning i will not doing like that soo please refund my amount
                  +1 photos
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 30, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  My money 940 rs is debited without knowing . We didn't done any transactions nor payments

                  My money was deducted without knowing - Comment #3728053 - Image #0
                  Deena Vardhini's reply, Aug 31, 2020
                  Please refund my money in this worst covid time
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                    P
                    Puneet Mair
                    Aug 28, 2020
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                    Resolved

                    Address: Ludhiana

                    This is very wrong on behalf of icici bank i am being charged of around 1300 rupess of posdec charges now and many more before . what is this .. i will surely change my bank account and complain about this issue . Icici (very poor bank)
                    +2 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      sheetalarekar
                      Aug 28, 2020
                      Resolved
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                      Resolved

                      ECS Cancellation

                      Address: mumbai

                      I was donating to unicef for rs.800/- per month however due to some financial issues i stopped donating so it was my auto debit donation by bank, whereas i submitted my request to nearest icici bank vakola on 14 aug 2020. It was informed by branch banking executive that payment which is deducting from bank account its a bounceback charges, same info given by customer care executive on call by 12 aug 2020.
                      As informed by customer care...
                      +1 photos
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                      N
                      Naveen reddy chanda
                      Aug 28, 2020
                      Resolved
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                      Resolved

                      Ecsrtnchg i have no idea about it.. But this the trasaction i'd i am getting evry time money got deducted.. I have lost more than 10k till now. That is the amount for my hospital check up which i have borrowed from my friend. So please i beg you to clarify and give my money back.
                      +3 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        anilchaurasiya89
                        Aug 28, 2020
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                        Resolved

                        Address: khuskhera

                        I am Anil chaurasiya 400.00 Rupees has been deducted from my account as[protected] DP CHGS TILL july-20) DP charges on

                        28/08/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10j9n) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          reevik
                          Aug 28, 2020
                          Resolved
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                          Resolved

                          Hi my name is vikas yadav my mobile no [protected] having a saving account in iciici bank.. On date 28/8/2020 they deducted 1899/- rs from my account without my permission .. Iwant my money back.. Plz help
                          +1 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10qdr) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Abhishekndesai007
                            Aug 28, 2020
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                            Resolved

                            My account debited with 1699/- 07/08/2020 iin/i-debit/si cppast/[protected]/[protected]/
                            I want my money back urgently,

                            How can a transaction happen without my info, this is unauthorized transaction please do needful.
                            I tried to contact icici bank customer care several times, but couldn't not make it.

                            For any detail write on my mail id [protected]@gmail.com i am very upset with this, how such things can happen the bank like icici, i opened account with mindset this is technically strong secure bank.
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 28, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a105jy) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              B
                              bisanikailash
                              from Mumbai, Maharashtra
                              Aug 28, 2020
                              Resolved
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                              Resolved

                              My a/c no.[protected] kamal bisani has been charged with minimum balance charges of rs. 369.01 + 369.01 in the month of march 20, 23. This is the first time my a/c has been charged. I request to bank staff rajendran, he says it will get reversed. But keep changing his duration for the issue. Hence i request you to please ask for refund of the amount from the bank.

                              Please do the needful
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Aug 28, 2020
                              Updated by bisanikailash
                              I have an account with icici bank . They have charged a charged in my a/c in the month of 9th June 20 for Return of ECS Rs. 590 ( 500 + 90 GST ) though ECS got passed on 2nd time present . I request to bank several times . The staff ( Rajendran ) keep on saying will do it but it wil take time since june . We are banking with this bank since 1988 . It is tough time for us . so I request you to please ask them to refund us the amount . My A/c No. is[protected] name RAMESH KUMAR BISANI
                              I request you to please help me in these regards .
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zx1f) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                H
                                Hari VJ Kumar
                                Aug 28, 2020
                                Resolved
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                                Resolved

                                I called the ICICI customer care for more than 5 times and nobody has responded to my request yet. Very pathetic response from them. Everytime I make a call to the customer care, I am being charged for atleast 10 rupees and still my request was not answered.
                                They attend the call and they put my call on hold. And again the voice recording comes to enter the digit from the beginning. Very pathetic and frustrated with you guys.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 28, 2020
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a105hn) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  J
                                  Jayesh Soni
                                  Aug 28, 2020
                                  Resolved
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                                  Resolved

                                  Address: ICICI Bank , Chennai Branch

                                  Unauthorized payments have been done to VSI/Amazon Prim/[protected]/[protected] with 1007.21. on 27/08/2020. I dint received any OTP/Request on this payment.
                                  The mentioned merchant _Amazon prime is not activated to my number or linked to any of my cards.
                                  Banks should look into this at most priority and be refunded at earliest.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Jayesh Soni,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zyuh) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Z
                                    Zubin Nair
                                    Aug 28, 2020
                                    Resolved
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                                    Resolved

                                    I am Zubin Nair, an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 20th July 2020

                                    I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                                    I need my money back and am ready to comlain anywhere else if needed
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Zubin Nair,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zyvi) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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