ICICI Bank Complaints & Reviews

I had a credit card which I was using and making the payments regularly until lockdown started. Due to COVID 19 I lost my job and till now I'm jobless. But ICICI has been adding it's interest and keep on harassing me by calling everyday. I was having a limit of 18000/- in which I used 17200/- just before lockdown. But now bank is sending statements which shows 34000/- outstanding payment pending.
Even though I get job soon I'll be struggling for my survival for may be another 6 months but bank doesn't care about current situation and conditions of customers. I would like to hear from concerned authority and would like a painless settlement for me.

Kindly explain why THIS MUCH charge has been applied to a return on SIP from the bank account? TWICE! I had the same amount deducted twice from my account! Kindly resolve the issue or consider one less customer to your bank!

Hi team,

I (Prajwal bhat) have a demat account with you and recently noticed a transaction on 25th aug amounting to inr 826.00 for dp chgs. No text message was also received for this transaction. When i created the account i was not informed of any such charges and instead it was informed that there are no additional charges. Below is the transaction details :
Dmc/in[protected] dp chgs till jul-20 amouting to 826.00 inr.

Account : (*40422) at icic0000986

This is completely unacceptable and refund my amount. Please get this sorted soon else will need to look out for other banks for my financial /wealth planning.

Regards,
Prajwal bhat.

Based on the customer care suggestion from icici, i have upgraded from a salary account to the one salary account on nov-2019 but then was told that i will be getting benefits and got all the benefits after reaching customer care except "free brokerage upto rs 22, 500 on equity stock trading", considering this statement i did some transactions through icici direct even if the charges are more when i compared with other banks.

Before i do the transaction, i called multiple times to customer care they say that the offer will be there but after doing the transactions charges are applied, but when i check with the icici team says that charges will be applied and offer is only for new customers.
If it is a new customer how come they can ask customer upgrade. I was keep trying to bring it to their top management on it, every time they keep says we considered your feedback and improving the service but not ready to revert the charges. If it is bank mistake with misleading information why a customer should pay for it. I totally feel that the icici is cheating with the name o[censored]pgrade, so guys please be careful if they ask you to upgrade or any offer. I wasted my 1 month time to explain my issue every time i get a word we apologize but not at all reverting the charges.

I am baswaraj patel frm rajahmundry iam self employed i have icici saving account at danavaipet branch.. I had personal loan, vechile loan, consumer loan.. All these three loan ecs clearance to my icici account.. Frm last 5 month due to lockdown. No money.. No trancation was made in account.. Due to moratorium i had relaxed there will be no emi in moratorium period. I had shocked when i deposits 30000 cash in my accounts on 1sep 2020.. For upcoming emi for personal loan on2sep... Checked the balance... Account was wiped.. Zero balance.. I am shocked and checked detail statement.. Icici bank has charged mee rs20000 for 42 ecs return charger.. This is not good to mee.. From last 5 month we had hard peroid i bowered that amount for intrest to pay emi... I tried to call customer care at that time but no one helps... How can icici bank collected ecs charges in moratorium period... Plz help

Hi my name is puskar singh i got message amount deducted from my saving account. Purchase of 890.00rs has made by using debit card on 1 sep 2020 account no. Is xxx770. Info: vin*google sen. But i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.
Register no - [protected].
Register email - [protected]@gmail.com.

Hi name is Puskar Singh I got message amount deducted from my saving account. Purchase of 890.00rs has made by using debit card on 1 Sep 2020 account no. is xxx770.Info: vin*google Sen. but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.
Register No - [protected]
Register Email - [protected]@gmail.com

There was no transaction from last 3 months jun - aug 2020 from my saving bank account. On 1st september 2020 i have deposited funds from another account to this account and immediately ₹15000 is levied where the available balance is showing different from the actual balance.

I have raised complaint at icici yet no response....

During lockdown period I opted Moratorium for my Bajaj Finserve consumer durable loans. But now ICICI bank has deducted almost 9000 rupees towards ECS charges. I even enquired with Bajaj Finserve but they denied deductions saying that they don't deduct 590 rupees towards each ecs charge. Now I want to go to Consumer Court for further reimbursement of my falsely deducted amount. If anyone here has faced same issue kindly help.

From past 2 days i'm unable to do online payments. Why is this happening?

There were three transactions that deducted in total of 3899 (1+1949+1949). They transaction id has vin*google pro. Worst experience with icici bank. Get my money refunded or i am going to windup my terms with your bank.

Hi Team,

I am trying to connect with your support person from almost 5 months now but no luck since it is available only for high priority services.

For my issue, on 30th March the amount of 688.33 got deducted from my account without my notice and even still I am not aware why it got deducted. After research in the internet I found its something related with Demat account but I have not used any Demat account and unfortunately this Deduction doesn't comes under ICICI Emergency services. So after lot of calling and waiting I have to write here and in case I don't get the money back within 2 weeks then for sure I am going to close my ICICI account and also my Credit card since now I am very much disappointed with the services.

Not sure how to reach out to you but will wait for the response or else last option I have already mentioned above.

I have never opt for dmc or demat account and 550 rupees get deducted from my account without any prior notice without my confirmation and also i didnt get deduction message on my registered mobile number this is a fraud

My amount has been debited with wrong transactions nach_ad_rtn_chrg~tpslsip~07mar20~23
42219~[protected] rs 5 times and few other transactions 29.50 rs

Please look into this, this is the second time happening this to my account

Hi,
My amount was deducted two times with 590/- rupees and there is no reason for the deduction, please take this on priority and do the needful.
Thanks,
Jay

How many days money will return back

Without my permission my account has been deducting large amount of money over mid nights can you answer me why this is happening with you over every time when i credit money into icici this is happening everytime i want a reply from you and my money back

I have credit card with 20000 limit and m not able to pay that amount due to covid — i applied moratorium bt request rejected by bank// now they have charges huge amount and asked me to pay minimum 16000 immediately and total due amount is 53616 itna jada bna dia amount 20000 ka or covid me 13000 ki salary me gher chalau ya inki jeb me dalu// mere pass marne k alawa koi option ni h ab bcz mai ye amount nhi pay kr skti or ye log 2-3 mahine me 1 lac tk phucha denge// fr kis trh haras kreneg pta ni to its bttr mera naam dead book me aa jaye to inko tasali milegi shyd

I am rajesh cheruku. 826.00 rupees has been deducted from my account as ([protected] dp chgs till jul-20)
Totally unacceptable behaviour from icici.

25/08/2020 and 31/08/2020. I have never activated and used my demat account till now. There was no prior notice.
Please help and make sure refund my money back.

Nach_ad_rtn_chrg~tpslsip~08jul20~ea85145
Nach_ad_rtn_chrg~tpslsip~10aug20~299b6f2