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ICICI Bank Complaints & Reviews

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Updated: Jun 13, 2026
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ICICI Bank reviews & complaints page 331

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A
Ashiesh Gupta
Sep 3, 2020
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Why my amount was deducted under this following statements.
I need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~UTIM~25AUG20~a49adb4~57 dated 31/08/2020"
"NACH_AD_RTN_CHRG~ADBLDESK~24AUG20~b2fc89 dated 02/09/2020"

Please help

Thanks and Regards
Ashiesh Gupta
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2020
ICICI Bank Customer Care's response
Dear Ashiesh Gupta,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11ebm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    nhk2d
    Sep 2, 2020
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    I would like to bring it to your notice that ₹199 amount has been debited from my account. I have not purchased anything or ordered from amazon. I already hav an membership which will be renewed in Nov20. I request you to look into this matter.

    Thank you.
    Aug 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11ebp) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      sachinmsuthar
      Sep 2, 2020
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      Address: Vinayak Nagar Bhachau- Bhachau Kutchh

      Hi there,
      Bank is charging me in the name of panal and NMMAB without my knowledge and without informing about the rules.
      Now a days, Banks are making a people's fools. Our money is no more safe in bank .
      I have just withdrow 1000 rs and ICIC Bank is charging me more than 1300 .
      they are charging me on every transaction.
      My question is that if there are some charges, why there are not informing us so we can understand

      Thanks,
      Sachin
      Aug 6, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11e7w) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Shaikh Chand Pasha
        Sep 2, 2020
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        I had a credit card which I was using and making the payments regularly until lockdown started. Due to COVID 19 I lost my job and till now I'm jobless. But ICICI has been adding it's interest and keep on harassing me by calling everyday. I was having a limit of 18000/- in which I used 17200/- just before lockdown. But now bank is sending statements which shows 34000/- outstanding payment pending.
        Even though I get job soon I'll be struggling for my survival for may be another 6 months but bank doesn't care about current situation and conditions of customers. I would like to hear from concerned authority and would like a painless settlement for me.
        ICICI Bank customer support has been notified about the posted complaint.
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          A
          Aditya Jivrajani
          Sep 2, 2020
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          Kindly explain why THIS MUCH charge has been applied to a return on SIP from the bank account? TWICE! I had the same amount deducted twice from my account! Kindly resolve the issue or consider one less customer to your bank!
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 04, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11ffe) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            prajwalnbhat
            from Pune, Maharashtra
            Sep 2, 2020
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            Hi team,

            I (Prajwal bhat) have a demat account with you and recently noticed a transaction on 25th aug amounting to inr 826.00 for dp chgs. No text message was also received for this transaction. When i created the account i was not informed of any such charges and instead it was informed that there are no additional charges. Below is the transaction details :
            Dmc/in[protected] dp chgs till jul-20 amouting to 826.00 inr.

            Account : (*40422) at icic0000986

            This is completely unacceptable and refund my amount. Please get this sorted soon else will need to look out for other banks for my financial /wealth planning.

            Regards,
            Prajwal bhat.
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a118yc) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              Kishorbabuk
              Sep 2, 2020
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              Based on the customer care suggestion from icici, i have upgraded from a salary account to the one salary account on nov-2019 but then was told that i will be getting benefits and got all the benefits after reaching customer care except "free brokerage upto rs 22, 500 on equity stock trading", considering this statement i did some transactions through icici direct even if the charges are more when i compared with other banks.

              Before i do the transaction, i called multiple times to customer care they say that the offer will be there but after doing the transactions charges are applied, but when i check with the icici team says that charges will be applied and offer is only for new customers.
              If it is a new customer how come they can ask customer upgrade. I was keep trying to bring it to their top management on it, every time they keep says we considered your feedback and improving the service but not ready to revert the charges. If it is bank mistake with misleading information why a customer should pay for it. I totally feel that the icici is cheating with the name o[censored]pgrade, so guys please be careful if they ask you to upgrade or any offer. I wasted my 1 month time to explain my issue every time i get a word we apologize but not at all reverting the charges.
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 02, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11a8a) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Sep 08, 2020
              Updated by Kishorbabuk
              In the update the contact shows [protected]@icicibank.com, not sure whom to send an email . I have sent email to almost all departments which is available in the net ..It's more than 2 months that i am struggling to get back my charges...Worst bank in the World and worst service.
              Sep 11, 2020
              Updated by Kishorbabuk
              Such a worst bank and the worst service, they know just looting & cheating.
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                B
                Baswaraj yampalli
                from rajahmundry, Andhra Pradesh
                Sep 2, 2020
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                I am baswaraj patel frm rajahmundry iam self employed i have icici saving account at danavaipet branch.. I had personal loan, vechile loan, consumer loan.. All these three loan ecs clearance to my icici account.. Frm last 5 month due to lockdown. No money.. No trancation was made in account.. Due to moratorium i had relaxed there will be no emi in moratorium period. I had shocked when i deposits 30000 cash in my accounts on 1sep 2020.. For upcoming emi for personal loan on2sep... Checked the balance... Account was wiped.. Zero balance.. I am shocked and checked detail statement.. Icici bank has charged mee rs20000 for 42 ecs return charger.. This is not good to mee.. From last 5 month we had hard peroid i bowered that amount for intrest to pay emi... I tried to call customer care at that time but no one helps... How can icici bank collected ecs charges in moratorium period... Plz help
                Aug 13, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 02, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11a7r) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Puskar__
                  Sep 2, 2020
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                  Hi my name is puskar singh i got message amount deducted from my saving account. Purchase of 890.00rs has made by using debit card on 1 sep 2020 account no. Is xxx770. Info: vin*google sen. But i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.
                  Register no - [protected].
                  Register email - [protected]@gmail.com.
                  Aug 11, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 02, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Hi my name is suren kumar i got message amount deducted from my saving account. Purchase of 890.00rs has made by using debit card on 21 nov 2020 account no. Is xxx192. Info: vin*google sen. But i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

                  Register no - [protected]
                  Register email - [protected]@gmail.com.
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                    P
                    Puskar__
                    Sep 1, 2020
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                    Hi name is Puskar Singh I got message amount deducted from my saving account. Purchase of 890.00rs has made by using debit card on 1 Sep 2020 account no. is xxx770.Info: vin*google Sen. but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.
                    Register No - [protected]
                    Register Email - [protected]@gmail.com
                    Sep 1, 2020
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 03, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Sunetra Das
                      Sep 1, 2020
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                      Resolved

                      savings account charged with lien when account was credited

                      There was no transaction from last 3 months jun - aug 2020 from my saving bank account. On 1st september 2020 i have deposited funds from another account to this account and immediately ₹15000 is levied where the available balance is showing different from the actual balance.

                      I have raised complaint at icici yet no response....
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                      S
                      Shaikh Chand Pasha
                      Sep 1, 2020
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                      During lockdown period I opted Moratorium for my Bajaj Finserve consumer durable loans. But now ICICI bank has deducted almost 9000 rupees towards ECS charges. I even enquired with Bajaj Finserve but they denied deductions saying that they don't deduct 590 rupees towards each ecs charge. Now I want to go to Consumer Court for further reimbursement of my falsely deducted amount. If anyone here has faced same issue kindly help.
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 03, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11e78) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Adith Ravichandran
                        Sep 1, 2020
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                        From past 2 days i'm unable to do online payments. Why is this happening?
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1139h) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          H
                          Hemalaxmi Viswanathan
                          Sep 1, 2020
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                          There were three transactions that deducted in total of 3899 (1+1949+1949). They transaction id has vin*google pro. Worst experience with icici bank. Get my money refunded or i am going to windup my terms with your bank.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10z0l) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            abhishekjerry2000
                            Sep 1, 2020
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                            Hi Team,

                            I am trying to connect with your support person from almost 5 months now but no luck since it is available only for high priority services.

                            For my issue, on 30th March the amount of 688.33 got deducted from my account without my notice and even still I am not aware why it got deducted. After research in the internet I found its something related with Demat account but I have not used any Demat account and unfortunately this Deduction doesn't comes under ICICI Emergency services. So after lot of calling and waiting I have to write here and in case I don't get the money back within 2 weeks then for sure I am going to close my ICICI account and also my Credit card since now I am very much disappointed with the services.

                            Not sure how to reach out to you but will wait for the response or else last option I have already mentioned above.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10z0d) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              Rahul H Bardapure
                              Sep 1, 2020
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                              I have never opt for dmc or demat account and 550 rupees get deducted from my account without any prior notice without my confirmation and also i didnt get deduction message on my registered mobile number this is a fraud
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10z1t) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                shilpareddym
                                Sep 1, 2020
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                                Address: pocharam telangana

                                My amount has been debited with wrong transactions nach_ad_rtn_chrg~tpslsip~07mar20~23
                                42219~[protected] rs 5 times and few other transactions 29.50 rs

                                Please look into this, this is the second time happening this to my account
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10z1h) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  jayabhargav
                                  Sep 1, 2020
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                                  Address: India

                                  Hi,
                                  My amount was deducted two times with 590/- rupees and there is no reason for the deduction, please take this on priority and do the needful.
                                  Thanks,
                                  Jay
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    P
                                    P Devanna
                                    Sep 1, 2020
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                                    Address: Nellore ,vedayapalem
                                    Website: Tpsl

                                    How many days money will return back
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      T.bharath
                                      Sep 1, 2020
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                                      Without my permission my account has been deducting large amount of money over mid nights can you answer me why this is happening with you over every time when i credit money into icici this is happening everytime i want a reply from you and my money back
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Still I haven't received any response from ICICI
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