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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 331

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D
Devendralakhotia
Aug 31, 2020
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Address: B-4 .TUSHAR GARDENS PIMPLE SAUDAGAR

I am the a/c holder of icici bank from last 2 months,
Now they have charged 177.5 under this category dcardfee every month
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happend in last month and customer service is not helping out.
Can be contacted at [protected]@gmail.com
Aug 11, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Pavankumar Gangodi
    Aug 31, 2020
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    Hi,

    Rs.590 money is deducted from my salary account 7 (7*590=rs.4130) times in a month. Can you please let me know why these charges. The amount is deducted under the name of 7 times in a month (Nach_ad_rtn_chrg~adbldesk~05aug20~3281f8)
    Aug 5, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10u49) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      M
      Manikanta Krish
      Aug 31, 2020
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      Without any intimation icici deducted 570 rs from my account. If i ask they are saying demat account charges. I have never used demat account which provide by icici.
      Aug 5, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10u30) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        R Bharathan
        Aug 31, 2020
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        I am r bharathan, an amount of 300 rupees has been deducted from my account[protected] in the name of dp chgs till jul2020

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to complain anywhere else if needed
        Aug 5, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10u2j) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          D
          Deepak Ruhal
          Aug 30, 2020
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          My account got debited 585.14 ecsrtnchg240820_sr[protected]gst. Why this happened i dont even know about this. I want my money back asap.
          +1 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            D
            Datta Shashikant Mudgal
            Aug 30, 2020
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            Address: 341 Shivganga Colony, Saneguruji Vasahat, Kolhapur

            Sir, Without my consent, rs. 2000 has been deducted from my account on 27/08/2020 to 'dr.
            I have never subscribed to any policy, however this deduction has been done. Kindly help me in this regard as soon as possible.
            This reduction to dr. Tran for funding is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
            +1 photos
            Aug 14, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 31, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              आशुतोष मुर्खजी
              Aug 30, 2020
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              Address: Barauni , Begusrai

              Please solved my problems
              +3 photos
              Aug 5, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Ansar Ali Nilambur
                Aug 29, 2020
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                I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
                And it is showing queued transaction from more than 1 hour.
                Refund the money in to my account or credit the amount in recipients bank as soon as possible.
                Regards

                Ansar K
                +1 photos
                Aug 11, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 30, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10qes) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Rishabh Kukreja
                  Aug 29, 2020
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                  Proud customer of icici for two years. But first bad experience: nine times deduction named pos dec chg on 27 august 2020 (Details attached), no transaction done by me on this day. Reversal of these charges required. Got no message/mail alerts regarding these deductions, no intimation from bank side. I trust icici, please reverse these charges and maintain trust between us.
                  +2 photos
                  Aug 31, 2020
                  Complaint marked as Resolved 
                  resolved
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 30, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10qf5) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    M
                    Manisha Bhilare
                    Aug 29, 2020
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                    Address: Pune

                    Hello Team,

                    I am not using my demat account since two years but still the charges got deducted from my saving account without any intimation.Please advice how to get the refund of this amount.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10m8q) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      P
                      Prajoy Johns
                      Aug 29, 2020
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                      nach ad return charges deduction without information from icici account

                      My account with icici is since 2014 and never had an issue with nach charges for ecs. Since march 2020 and post changing my loan account from icici to bhl, icici is charging nach rtn charges of 590/- for each day till the ecs emi is not paid to bfl through ecs or direct.in these days of lockdown and covid-19, we are struggling financially and these icici people want to deduct such amounts. Really shame on you guys.

                      Why i was...
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                      V
                      Vinayak Bhandurge
                      Aug 29, 2020
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                      Resolved

                      Address: At lonar dist buldhana maharashtra

                      701 rs servise chrg kyu lagaya vaps chahiye muze
                      +2 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D
                        Dilpreet1
                        Aug 29, 2020
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                        There has been deductions of more than rs 1500 from my account mentioning escrtnchg. I have opted for moratorium because i didn't had source of income and yet why these amounts are being charged. I am tired of it.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          B
                          bhavin.yadav
                          Aug 29, 2020
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                          Resolved

                          I have not received credit card still ICICI bank send me statement from long time but still bank are sending me statement.

                          As i signed the form of credit card and that time ICICI executive told me that this one card is free of cost and there will be no any charges taken.

                          And during lockdown credit card was not received as courier was banned at that time in reliance township janmnagar.

                          After one month I surprised to know that reminder is giving from ICICI to pay outstanding amoung with statement also and after that i blocked credit card from my icici bank netbanking.After that many times complain to [protected]@icicibank.com but there is no proper response from them.

                          Screen shot attached here statement text message received from ICICI

                          My Mail ID is BHAVIN.[protected]@RIL.COM and BHAVIN.[protected]@GMAIL.COM

                          Mobile No. [protected]

                          Birth date:- 20.08.1986

                          Please do needful and take an action to ICICI Bank.

                          Regards,

                          Bhavin Yadav
                          +1 photos
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Aug 29, 2020
                          Updated by bhavin.yadav
                          please help
                          Verified Support
                          Aug 30, 2020
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Raghavandra
                            Aug 28, 2020
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                            Resolved

                            Address: Banglore

                            Dear sir
                            As per the subject on date of 17th 26th august 2020 money was debited like that nach_ad_rtn_chrg~adbldesk total of 1180 rs debited in 3 part of transaction of two variant days i don't know why it was diducted i don't have an pending emis unnecessarily amount was diducted so pls refund my amount as soon as possible and resolve the issue permanently i don't want repeat like this if anything diduction please gave me information as like warning i will not doing like that soo please refund my amount
                            +1 photos
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 30, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            My money 940 rs is debited without knowing . We didn't done any transactions nor payments

                            My money was deducted without knowing - Comment #3728053 - Image #0
                            Deena Vardhini's reply, Aug 31, 2020
                            Please refund my money in this worst covid time
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                              Puneet Mair
                              Aug 28, 2020
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                              Address: Ludhiana

                              This is very wrong on behalf of icici bank i am being charged of around 1300 rupess of posdec charges now and many more before . what is this .. i will surely change my bank account and complain about this issue . Icici (very poor bank)
                              +2 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                sheetalarekar
                                Aug 28, 2020
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                                Resolved

                                ECS Cancellation

                                Address: mumbai

                                I was donating to unicef for rs.800/- per month however due to some financial issues i stopped donating so it was my auto debit donation by bank, whereas i submitted my request to nearest icici bank vakola on 14 aug 2020. It was informed by branch banking executive that payment which is deducting from bank account its a bounceback charges, same info given by customer care executive on call by 12 aug 2020.
                                As informed by customer care...
                                +1 photos
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                                Naveen reddy chanda
                                Aug 28, 2020
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                                Resolved

                                Ecsrtnchg i have no idea about it.. But this the trasaction i'd i am getting evry time money got deducted.. I have lost more than 10k till now. That is the amount for my hospital check up which i have borrowed from my friend. So please i beg you to clarify and give my money back.
                                +3 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  anilchaurasiya89
                                  Aug 28, 2020
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                                  Resolved

                                  Address: khuskhera

                                  I am Anil chaurasiya 400.00 Rupees has been deducted from my account as[protected] DP CHGS TILL july-20) DP charges on

                                  28/08/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10j9n) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    R
                                    reevik
                                    Aug 28, 2020
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                                    Resolved

                                    Hi my name is vikas yadav my mobile no [protected] having a saving account in iciici bank.. On date 28/8/2020 they deducted 1899/- rs from my account without my permission .. Iwant my money back.. Plz help
                                    +1 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10qdr) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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