ICICI Bank Complaints & Reviews

Got many fraud calls.. One for axis bank.. One for icici.. What the hell is this going one.. Already wasted my 750 rupees. Not refunded yet.

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ICICI Bank customer support has been notified about the posted complaint.

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I have a zero balance account with icici bank from more than 5 years. Recently i noticed a debit of rs. 530/- on 6th august with description as dcard fee. And there was another debit of rs. 56/- in june with the same description as dcard fee. When the account was opened by me, the representative explicitly told me that my account, debit card and credit card are zero balance one and with no annual fees respectively. Deducting my account of nearly rs.580/- is unfair and unacceptable, more so because my account and debit card are zero balance and have no annual fees.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 7, 2020

Verified Support

Dear Martin James V,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wsii) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I paid the chennai corp water/sewage tax through icici internet banking. The transaction amount is rs. 3734. The amount has been debited but the transaction failed.
Transaction ref no.[protected]
Merchant reference number: 239841

I verified my transaction in eazypaywebsite by viewing my transaction history, i could see that the transaction is failed. Pfa the screen shot of the same.

But icici is...

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Address: Manipal,Karnataka Branch.

Website: Vin*google.com

Txn of inr 2, 999.00 done on acct xx585 on 05-aug-20. Info: vin*google m. Avbl bal:inr 15, 152.10. Call 18002662 for dispute or sms block 585 to [protected].
I'm aditya prakash anavilla having an account in icici bank, manipal branch, karnataka, india. The amount of ₹ 2999/-has been debited from my account in the name of vin*google. I did not perform any transaction. Please help me regards this.

Aug 7, 2021

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 7, 2020

Verified Support

Dear Sreekanta Anavilla,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wshq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Respected sir,

I am pravin vasant gend, holding an account in your bank in nazare, teh: sangola, dist: solapur branch, i have taken a credit card also from your branch, due to this lockdown i am not able to do outstanding payment and conveyed the message that i will clear whole amount in 10 days to the executive who has called me firstly, then he/she told me that will update the same in system but this thing is not happened and i am continued to receive the calls from different different numbers and from different executives every hour from last 4 days. This is very irritating and this is hurting my moral values, it's a harassment by executives, please do the needful and help me in this case.

Aug 7, 2021

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ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 7, 2020

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wsgx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Date - august 7th 2020
Debited rs.1014 from my account without any authorization!!!
It happened all of a sudden!! Refer image for further details
Requesting to refund the amount asap!!

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Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 7, 2020

Verified Support

Dear Priyadarshini Rajendran,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wsfv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi, i received a message that a txn of rs 850 was done in my account which i didn't do. The transaction description shows vin / google pro. And i've checked with my play store subscription and i don't have any purchase than renews today. So kindly help me getting a refund.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 7, 2020

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wsf6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI BANK

Hi,

Due to the corona crisis, in the month of June, my account balance was low and then my mutual fund Franklin presented a payment request for that month to icici auto debit mode.

Due to insufficient funds, ICICI has deducted 500 rupees(+GST) from my account but when I asked them to refund they refused to do so.

I asked Franklin investment company(mutual fund owner) for this, they told me they had not purchased any fund for that month in my account. Why did ICICI deducting unnecessary charges?

I told to customer care executive but he refused to give me a waiver or refund in this hard coronatimes.

Could you please help me in this.

ICICI Bank customer support has been notified about the posted complaint.

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Address: ORR, marthahalli, bangalore

I had 3 loans with other banks for which ecs is on my icici account.
Due to financial crisis in my life, i was unable to maintain balance in my icici account for 5 months. (Oct-2019 to feb-2020). All 3 loans i cleared in feb-2020.

From apr-2020, icici charged me a unbelievable and a very huge amount of 63, 000 + for ecs return charges happened in that duration (Oct-2019 to feb-2020).

Please help me in refunding that huge ecs return charges. I am unable to bear that loss.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Aug 06, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wn22) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have a demat account in icici bank for 6 years now. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till may-20' — inr 826'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 6, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wn2a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Icici has deducted 1180/- from my account citing the reason of nach_ad_rtn_charg.

I request you to please look into the matter.

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Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Aug 06, 2020

Updated by Shahade1983 ICICI Bank has deducted 1180/- from my account citing the reason of NACH_AD_RTN_CHARG.

I request you to please look into the matter.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 6, 2020

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have applied for eNPS on 23rd of July, 2020 and selected ICICI Bank for bank verification, as I am a satisfied customer of ICICI Bank for past 17 years. But the status is """Tier I Status: Freeze due to KYC verification is pending at Bank""".
I went to ICICI Bank, but they are not sure about the verification process.
I had raised ticket with CRA, but clearly mentioned that ICICI Bank has to approve/reject it.
I had tried to reach customer care, but not able to reach him (probably due to Covid 19 effect).
I had raised complint to ICICI Bank customer care, but they did not understand the question at all. They thought this is an application for Credit Card.
My final option was to raise complaint here, hope ICICI Bank will take care of this this time.

Aug 6, 2020

Complaint marked as Resolved

Raised the complaint yesterday and has been resolved today. Thanks a lot for the quick response.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wnma ) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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S

Soumen_Saha

Aug 6, 2020

PRAN has been activated now. Thanks a lot.

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Girish_tulabandu's reply, Dec 21, 2021

Hi Soumen, could you tell me how did you resolve it? I'm facing the same issue. I've done esign as well but still kyc verification is pending from bank. Kindly ping at 8639500973

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Prashant Kumar from Bangalore

I would like to bring it to your notice that, the amount of rs1809/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 5th August 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

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Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Aug 06, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wnhw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 650/7, 3rd cross, Krishnappa layout,, Jayalakshmi School Road, Subbayyanapalya

Made a stock sell worth 2800 from icicidirect account which is linked to my bank account, had the amount deposited to bank account, but immediately i see two unexplained debits:
05/08/2020 - eba/nse n 2020148/[protected] 1232 - dr. 1391.03
05/08/2020 - eba/nse n 2020148/[protected] 1232 - dr. 1478.05

Not sure about the reason for this debit. Is this the brockerage?? Which is greater than the net value traded... Please explain.

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 6, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wmp6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: India

Hi there,

I don't know why my balance got deducted by ICICI bank. This is really disgusting. They (ICICI Bank) deducted 590/- five times (590*5=2950).

There is showing the transaction remarks in my bank statement as below: --
(NACH_AD_RTN_CHRG~ADBLDESK~15JUN20~8988b4 ).

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Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 6, 2020

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Hi

According to the rbi announcement, i’ve applied for moratorium.
Now icici is rejecting my applications.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wijq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Aug 10, 2020

Updated by jayanth Merugumala I am unable to see the email id

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Address: Secunderabad branch

Website: imobile app

Hello,

I am very upset with icici bank negligence happening throughout 28/7/2020 till 1/08/2020. On very first day my transcations has been stopped after 95000 money transfer. But why there should not be any limit or window when from customers account amount withdrawal happening more than 2lakhs on same day almost 4.72lakhs online transcation happened and there is no failure or blockage or any call from icicibank for enquiry.
Is this the way you follow ur security for public privilege accounts.
Already i filed fir and now i have to do complaint against bank as there is no restrictions and rules.

I lost total 6.85lakhs rs. Out of it within a day 4.72lakhs transcation has been done.

If you are really concern about customer u should stop all paytm transcation and other transcation if possible within 3 days
Regards,
Sanjay

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Aug 06, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wiji) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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On 29th july there is deduction of 590 inr on my icici saving bank account.

It is against nach_ad_rtn-chrg~cams charge

I don't know the reason why it is charged...

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Address: 1237 gali no 10 govindpuri kalkaji new delhi =110019

Without my consent, rs. 100 has been deducted from my account on 31
03/08/2020to 'dr. Tran for funding a/c[protected].
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.

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Raviprakash1983

from Mumbai, Maharashtra

Aug 6, 2020

Dear Sir,

Good evening,

I am Raviprakash C. Shukla, have a joint home loan account with ICICI Bank account number LBMUM[protected], as I had already applied for my home loan moratorium request for August 2020, I had made application on 3rd August but on 4th I received message stating that I should keep sufficient balance as there will be deduction of my Home loans emi on 5th August (which is the date of my EMI), even I made escalation on online on 5th as I had received message from bank for August 2020 EMI Payment.

Today on 6thAugust I received a message from ICICI Bank my August EMI cheque returned back due to insufficient funds in my account.

As I had already applied for moratorium for August 2020, so request you kindly look in to the matter and request you resolve.

Expecting your kind support in this regards.
Thanks & Regards,

Raviprakash Shukla

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Address: 1237 gali no 10 govindpuri kalkaji new delhi =110019

Without my consent, rs. 100 has been deducted from my account on 03/08/2017 to 'dr. Tran for funding a/c[protected].
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 339

Asking for amount

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unauthorized card fee deduction

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icici bank eazypay - transaction failed and balance deducted

Vin*google amount debited

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credit card due payment reminder

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unauthorized debit charges on august 7th 2020

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unauthorized transaction from my account. 06/08/2020

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Auto debit return

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huge ecs return charges

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demat account charges fraud - icici

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deducting money from my account

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ICICI Bank kyc verification pending for nps account

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1809 rupees deducted by VSI*AMAZON ST

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Unexplained money debit from account

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Balance Deducted (NACH_AD_RTN_CHRG~ADBLDESK~15JUN20~8988b4 )

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Personal Loan moratoriums

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Fraudulent transactions from my bank account

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nach_ad rtn-chrg~cams charge

Deducted my balance

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Deducted my balance without my permission

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