ICICI Bank Complaints & Reviews

I have opted for moratorium of personal loan of icici loan no. Lpbrm[protected]. But the bank has deducted the charges on emi due date saying insufficient funds. The icici bank not informed any thing to me. Today some one loan collection agent calling and asking for emi. How it happens. Please make my loan for moratorium. Without informing me making suddenly asking emi and making over due charges is not correct. As i applied for moratorium well in advance. You have not even called before my due date and told anything. Other banks are giving moratorium for 3 months at a time promptly returning if any charges returned. Your bank making it every month opting. It is also ambiguous. But ok informed before and giving sms. But after opting also without informing deducting the charges and asking for emi after one week of due date is not correct.
Thank you. Anticipating good service from your bank and keep trust as earlier on your service. This is first time getting such experience from icici which i trusted and having good opinion on you bank relation.
Thank you.

Hi team, on 5 Aug an Unauthorized transaction has been detucted from my account without any OTP without any annual subscription nothing, it says Rs 833.03 has been detucted by 'VSI Amazon Stnd' I had a call with Amazon as well they said it was from bank issue. Kindly respond. Attached is the screenshot.

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16th april 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

On aug 12, 2020
I would like to bring it to your notice that, the amount of rs1013.25 /- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited from last three months. Could you please assist me regarding this. Please find the attachment regarding the same.

Hello,

I missed my SIP payment as the salary got delayed.
The ach rtn charges of approxmiately $3, 540 has been leived.
With the current situation, i request ICICI to refund the deduction amount.

Customer id:[protected]
Name : Aurelian Dsouza
Branch : Malad (W), Chincholi Bunder, Mumbai.

HI, Im saroj, my account has been debited by 481.83rs under dp chgs till jun-20 on 28 july 2020

I did not activate any service for icici. There was no prior notice of deduction and i haven't received any deduction message.

Please, request you to revert the money back to my account asap.

Hello,

I am 65 years old having account in ICICI Bank. The monthly interest for my FD [protected] is not being credited since 2 months July & August 2020. May I know the reason? The TDS is not applicable as 15G is already submitted. I have been contacting the customer care number but they said they will come back but never did. I am keeping on calling the customer care but they have no idea about why my interest is put on hold.

I went to the branch today and they said I need to contact customer care. I called them and they said it is in process since 3 days but no resolution yet! Is my money stolen?? Please let me know the details ASAP.

Regards,
Nirmala

I got calls regarding application of health insurance via credit card where i dont need a health insurance, the agents are persistent by saying that health insurance is mandatory for credit card holders

Im so shocked to receive to receive such a pathetic servuce, i have neve received.
Today on 12 august after 10:30 i made a call to the the customer service, one agent who received my call after me saying hello 4-5 time asking him to speak he hung on me, i held my petience and call the customer service team again thinking its may be connection issue, i got second agent who said he cannot help me with my issue and he said he will transfer me to another department, which i also agreed to but instead he put me through answering machine who only told me "sorry due to current pandemic we cannot assist you thank you for calling icici and the was disconnected.
I feel pathetic about your company that i been having an account and many other things with you, you treat your customer like this. I will make sure once i came back to pune i will change my account along with my family members who has an account with and never recommend this bank to anyone. Never and ever.
Thank you for giving pathetic service to your customers.

I have a query regarding my icici gift card's issued by my company. One of the card i registered a long time ago and is working fine. Rest 6 cards i didn't registered at that time as the validity of the cards is till 04/21. When i am trying to register them now on the portal, i am getting an error stating that my card is in invalid status. What does that mean and how to i resolve it?...

I have car loan nolbraj[protected], its complete on 1st may 2020. But still i have not received its noc letter. So pl do needfull in this matter

I didmy ask for vin * google tru but rs 75 deducted from account please refund the same amount

Today, an amount of rs.725 was deducted from my account in name of posdec charges. I wasn't using this icici card from a long time and today i submitted money to it and a deduction of rs.725 happened without any notice.

An amount of rs.29 was deducted 25 times from my account in single day. I want my money back.

My act no is[protected]
M boopathy
Act branch
Bhuj

Cintct no is [protected]

My act is debit freeze
Withiut informed tgey freeze my act

After informibg branch many times no response

Branch manager saying its not in my hand

After applying for moratorium for 2 times from icici bank my account got hit with two ecs charges for no apparent reason. How is that even possible if i have applied for moratorium for august month on 27th july and then after fullerton people called me to say that it is not at moratorium i sent them the moratorium request again on 4th of august but still two 500rs charges has been debited for no reason.

Seems similar kind of fraud transaction happened on other accounts as well. It happened on my account also. When i responded to block the transaction there is no reply again. Can some action be taken immediately?

4 months ago i done transaction in wrong account number. I also visited bank for refund but still pending. They didn't give me contact information of wrong account person. I want my money back.

I have icici bank make my trip credit card. Initially rupees 590 was charged as a joining fee which had due date of 9th august. I paid the bill on 2nd august and performed two transaction of 3022 and 199 rupees. But now my outstanding balance is showing an excess of 590 rupees. This amount is not being shown in any statement but it is showing up in outstanding balance. I tried to contact the bank but helpline number is not working.

Hi,

I am trying to reach icici bank to get resolved my queries regarding my fasttag and multiwallet card.

Fastag money is debited from my account [rs.499] but its been a 7 month i have not received fasttag.

I work with tcs and they have provided me with multiwallet food card. I am not getting proper assistance from bank regarding whom to contact in case i forgot my username.

Helpline numbers does not have service for multiwallet card. My money is stuck in this card.

Looking for a positive reply on this and in hope that both my concerns will be acted upon.

Kind regards,
Akshay g

Hi,
Account no:[protected]
I have set auto debit for 1000 for my ppf account, but every month 5000 rupees has been debited from account. I have raised complaints in icici customer care they told visit branch and branch officials told to contact online service. I have raised complain but not response from icici.
Please provide solution for my issue.