I have opened current account with icici bank - chennai anna nagar branch in 2015. I paid additional amount of 25, 000.00 separately for cash deposit facility. My account details given below.
Current a/c #[protected] Arvin air travels
From dec 2019 to jan 2020, icici bank debited 50000.00 for cash deposit charges from my account.
Since June'20, i was visiting to the branch to inquiring this issue but none of them are not able to address and respond my query, also they are not even able to identify why and how the charges made.
I was wondering, how come they debited 50000.00 for cash deposit charges when i paid 25000 additional amount for cash deposit during opening the account.
Now, they came back and saying that 20700.00 amount will not be refunded without any proper justification
So, i would request you to take this action and reverse the 50000.00 to my account.
Your timely help and support highly appreciated
Thanks in advance
ICICI Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk8y) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team