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ICICI Bank Complaints & Reviews

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Updated: Jun 13, 2026
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ICICI Bank reviews & complaints page 344

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R
Rakesh Goranta
Jul 30, 2020
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Address: hyderabad

I am Rakesh Goranta, an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till JUN-20 on 28 July 2020

I have never activated and used my demat account.There was no prior notice of deduction and i haven't received any deduction message.
I want my money back.
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Rakesh Goranta,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk4g) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Ashiqap
    Jul 30, 2020
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    I'm charged with 7500 rupees in my account for no reason. I've been trying to get in touch with the service team for so long now but no reply.
    Aug 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      G
      Gurushiddayya H Kallimath
      Jul 30, 2020
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      Address: House No 57 Shivapur Colony Near Chawan Green Garden Gokul road Hubli

      I had purchased 4 Tax Saving Bonds of rs 5000 each redeemable or on 2010, I have not been received redemption amount. Bearing folio no 6456005, my email [protected]@gmail.com. please clarify. Thank you
      Aug 6, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Gurushiddayya H Kallimath,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk6m) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        M
        Mangesh Dhurve
        from Rajkot, Gujarat
        Jul 30, 2020
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        Address: Gokuldham Society Rajkot

        Hi there,

        I have a DEMAT account in ICICI bank for 10 years now. When I checked my bank transactions and I found that there is one debit transaction DMC/IN[protected] DP CHGS TILL JUN-20 -- INR 295'. and this is not first time it was debited 2-3 times per year. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number. This is completely unacceptable and please refund my amount.

        Regards,
        Mangesh Dhurve
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Mangesh Dhurve,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk74) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Y
          Yogesh Chavhan
          Jul 30, 2020
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          Hi Team,

          Every month Nach charges deducted from my account, this month also 590 *2= 1180 were deducted.Please look into this on priority and back me all my deducted amount.

          In such pandemic situations you were deducted such amount which is not acceptable.

          Last month also 3k amount was deducted in the name of nach charges.

          Regards,

          Yogesh
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Yogesh Chavhan,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk8w) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            R
            RaoDivya1014
            Jul 30, 2020
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            An amount was deducted 3 times from my account saying that NACH_AD_RTN_CHRG~ADBLDESK~ around 1000rs. Let me know why I have been charged this amount.

            Please refund my amount.
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk88) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              E
              Eternal life by love of jesus
              Jul 30, 2020
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              Resolved

              I applied expression debit card by mistake but I don't need it, I want to cancel this card and please refund my amount as soon as possible.
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk6i) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Aman101992
                Jul 30, 2020
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                The bank has charged me nach ad rtn twice in a same day that amount to 1080 rupees without any notification even after maintaining a healty balance in account. There is no information conveyed to me on what basis they have been deducted and why .

                Why ICICI bank all sudden do these kind of these i am not sure.
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk6t) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  Y
                  Yogesh Chavhan
                  Jul 30, 2020
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                  Address: Pune

                  Hi Team,

                  Every month NACH_AD_RTN_CHRG-ADBLDESK CHARGES has been deducted from account, please may I know the reason and revert back all deducted amounts.

                  I am keeping this amount for as emergency funds but everytime you may deducted it.So where keep our money.Is that bank is safe or looted in the name of charges.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    C
                    Chackravarthi
                    Jul 30, 2020
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                    Hi,

                    I wrote to the Head of Credit Cards of ICICI Bank for an increase of Credit Limit of my Coral Credit Card ending with 2006.

                    Subsequently a SR (SR[protected] was raised and I was notified about the same on 27-Jul-2020.

                    The above SR was closed with the below comment - 'As per your request, Credit limit on your ICICI Bank Credit Card XX$CC has been increased to INR 180000 on 29-Jul-2020.'

                    I have attached the proof for this.

                    Today, on 30Jul-2020 I logged in the ICICI Online Banking Portal to check another SR and I was shocked to find that my Credit Limit was reduced to INR 120000 without any prior intimation.

                    Shocked, I contacted the Customer Care and the Head of Credit card. No response from them.

                    Wanted to check whether Banks are authorized to reduce the Credit Limit after offering a figure without prior intimation and that too within 1 day of offering it?

                    I have attached 2 screenshots - the first one shows my limit increased to 180000 INR and the second shows that it is reduced to 120000 INR.
                    Please help me with a solution for this.

                    Thanks
                    Chackravarthi
                    ICICI Bank customer support has been notified about the posted complaint.
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                      K
                      KAMSALI SRINIVASULU
                      from Hyderabad, Telangana
                      Jul 29, 2020
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                      Address: 7-4-22/94 omkarnagar Biramlgud sagar road lb nagar hyderbad telangana

                      Myself k srinivasulu i have been with icici bank since 2016. Every year 757/- rs is deducted from my account without any alert message. I am using demat account this year only and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. 28/07/2020 dmc/[protected] dp chgs till jun-20 dr. 757.17 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk7u) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        N
                        Narasimha Deekshith
                        Jul 29, 2020
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                        Hi,

                        I'm deekshith, in the month of feb, march, may, june and july have received a message on my registered mobile number stating "txn of inr 149.00 done on acct xx382 on 23-may-20. Info: vin*google h. Avbl bal:inr *. Call 18002662 for dispute or sms block 382 to [protected]"

                        This is the message that i have received on my mobile on 23-may-2020, similar kind of messages i have received for the months mentioned in the above paragraph. From my end i didn't do any transactions at all.

                        I have attached the screenshot of the other months transactions conversations as well. Please have a look.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Jul 29, 2020
                        Updated by Narasimha Deekshith
                        Without my otp how the transaction had happend and how the amount got deducted. Please cross check and revert back my amount.
                        Verified Support
                        Jul 30, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk8b) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          H
                          harshitjainnn
                          Jul 29, 2020
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                          Icici fraud bank

                          Dmc/in[protected] dp chgs till jun-20 i was charged without any prior intimation have a free demat account according to your representative.

                          I was charge 619.5 rupees on 28july2020 what kind of fraud are you running.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk8l) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            maclipi
                            Jul 29, 2020
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                            Nach_ad_rtn_chrg~adbldesk 590

                            This is not good last month you guys deducted 39000 now agin 590*4 what you people think are we fool please refund my money,

                            Guys please don't open account in icici bank ever they are seriously fraud people
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk8y) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              Ashish Kumar
                              Jul 29, 2020
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                              Hi, My name is Ashish Kumar. I am a long time Customer of ICICI Bank and I have multiple relationships with ICICI.

                              I Have a salary account of ICICI Bank. Today 29-07-20 ecsrtnchg charges of 590 rupees have been debited from my account. I don't know what are these charges ecsrtnchg... The bank has hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. ECSRTNT charges of 590 INR debited without knowledge is not good. Please revert the charges into my charged amount immediately.

                              Such kind of actions lead to trust deficit with the Bank. Please take swift action. I tried to call the customer care as well but the number is not going through.
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 30, 2020
                              ICICI Bank Customer Care's response
                              Dear Ashish Kumar,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vlrp) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                C
                                chinthaa prathap
                                Jul 29, 2020
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                                Iam customer icici bank 103 rupees debited please refund my money my ac
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  J
                                  Jaiswamiji
                                  Jul 29, 2020
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                                  Resolved

                                  Address: Vadodara, Gujarat
                                  Website: [email protected]

                                  While returning back from SURAT in the month of March, after passing through every toll plazas I was getting a message about the fee which was correct and then after that I received a message that Rs 325 is debited for adjustment entry.fastag are not providing the statement nor they are giving me a credit. Re:HBL[protected]
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vdy2) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    M
                                    manishkiet
                                    from Delhi, Delhi
                                    Jul 29, 2020
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                                    Dear icici,

                                    How can you deduct money from my account without notifying me?
                                    Today i was just checking transactions of my account and found that last two month money has been deducted from my account towards dp charges till jun-20 as i dmc/in[protected] dp chgs till j un-20 found and so on from account [[protected]]. At the time of opening demat account you guys have mentioned clearly that there are no charges for demat account and it is absolutely free even after this i closed my d-mat account.

                                    Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

                                    Need action on priority.

                                    Regards,
                                    Manish sharma
                                    [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vdyl) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      R
                                      rajesharma86
                                      from Saharanpur, Uttar Pradesh
                                      Jul 29, 2020
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                                      Address: delhi cantt branch 2/62,1 to sadar bazr delhi cantt-110010

                                      30/05/2020 nach_ad_rtn_chrg~bajajfin~30/05/2020~ dr.590.00

                                      30/05/2020 nach_ad_rtn_chrg~bajajfin~30/05/2020~ dr.590.00

                                      Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
                                      I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

                                      Please stop all these.

                                      Regards.
                                      Rajesh kumar
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 29, 2020
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        U
                                        Utteya Pal
                                        Jul 29, 2020
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                                        I'm utteya pal.
                                        I have been charged rs. 550.67 for dmc / dp chgs till jun-20.

                                        Why this is charged and why there is no prior msg from the bank.
                                        The biggest thing is it almost 2 years im not using any demat account with icici and already told the previous rm to block my demat account. After that all transactions and all i have closed with the demat account.
                                        Give me back my money immediately, it is not a playful thing that you can deduct from my account.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 29, 2020
                                        ICICI Bank Customer Care's response
                                        Dear Utteya Pal,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Oct 08, 2020
                                        Updated by Utteya Pal
                                        Till now this money is not given to me.
                                        Till now there is no action taken and no call from your side. Is this really a good service from India's one of the top 4 banks??
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