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Updated: Dec 13, 2025
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G
Girish1992M
Jul 14, 2020
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I had transferred rs-1, 00000 (One lakh rupees) through imps on 13th july 2020 from icici a/c to nainital bank a/c.

The amount did not get credited to the beneficiary account.

But i got a message that said

"dear customer, imps txn ref xxx for rs.1, 00000 is timed out at beneficiary bank on -13-july-2020 10:36:39. Txn status will be updated by bene bank in 3 working days."
It is a huge amount for me and i transferred the amount for medical treatment purpose of my father i request you to help me to get back my money.

Regards,
Girish mehra
Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2020
ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t678) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    H
    Honest@999
    Jul 14, 2020
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    Hi,

    I had applied for a credit card. It was not delivered due to covid. It is untraceable. I visited the bank branch and they are not able to trace it.

    They informed that they will call back.

    Till date no call back and no trace of the card. The card number is tagged to my account.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t4xw) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      P
      palua
      Jul 13, 2020
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      Address: G-26, Meer Dard Road, New Delhi-110002

      I want to inform your bank that i have been going through a financial problem for many years.

      Due to which i was unable to use my credit card for many years.

      I was not aware that non-use of cards also increases the fees.

      My credit card number is:[protected].

      I want doing credit card's settlement in this regard.
      I want to settle the credit card in this regard. Please help me settle the minimum amount and get relief from this problem and no dues letter provide to me.
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t0yk) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        K
        Komal.dk
        Jul 13, 2020
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        Resolved

        Address: Ahmedabad, Gujarat

        With reference the above subject, i want to state that i have entered wrong account number while transferring Rs 10000/- through IMPS and amount get credited to ICICI bank customer, details:- Suresh Raju Jampana Ac:[protected] IFSC code:- ICIC0001369.

        Details of Debit from account:- Name :- Harsha Dave

        Account no:- [protected]

        IFSC Code:- CORP0003488

        This issue is still pending since October 2019.
        RRN NO:[protected]
        COMPLAINT NO:- [protected]
        Aug 15, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 15, 2020
        ICICI Bank Customer Care's response         Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Soundar Tamil
          Jul 13, 2020
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          Resolved

          To Repay the Amount for wrongly sent

          Address: Melur

          Respected Sir,
          This is Pandiselvam. V, hereby i wanna wish my complaint about the wrongly amount which I sent throgh the App of TMB to ICICI. Unfortunately I sent amount to the wrong account which happened by my mistake. The AmountI I wish to caim is RS.1300. Please reverse the amount as my wish. Here by i am some details that furnished below.

          Name of the Sender: Pandiselvam.V
          name of the Reciever : Prabhubr...
          +1 photos
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          atulmishra00007
          Jul 13, 2020
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          Resolved

          Address: Pune

          I see a transaction through vin/innovative in my icici card which i didnt do.
          Please look into this asap.

          Let me know if you need more information on this.
          Jul 14, 2020
          Complaint marked as Resolved 
          It was my mistake
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0syzn) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Akshay Mungrey
            Jul 13, 2020
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            My mothers account debited with 2199/- on 09/07/2020iin/i-debit/si cppast /[protected]/019 2, 199.00
            She is a senior citizen and living off a pension. She wants her money back urgently. This is a transaction without the consent of the account holder,

            For any details please respond back on my mail id [protected]@gmail.com.
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Akshay Mungrey,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz0f) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Santoshmaurya009
              Jul 12, 2020
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              Hi,

              Even i had invested in ashirwaad deep discount bond, 1996. Please let me know a way for getting early redemption or getting money from investor education funds
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz27) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                Pav2
                Jul 12, 2020
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                Resolved

                I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi*amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 13th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same. My uid is[protected].
                +1 photos
                Aug 12, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 13, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz3d) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  anreddy113
                  Jul 12, 2020
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                  Address: ICICI Madhapur, Hyderabad

                  I am a icici cc holder and opted to auto debit facility so that if i miss paying bill before date it can get cleared on due date. It was all good till last month. This month they tried to debit my account on 10th july instead of 12th july (Actual due date), and they msgd me stating insufficient funds and charges around inr 80 to debit account and inr 440+ gst to credit card. I tried to complain to them but their number is not working as covid msg comes and says no staffing and it disconnected. Email reply also says due to corona we are unable to reply and ask me to visit icici website and mobile app and nothing. Issue is 1- incorrect date debit attempted 2- my account had funds still you have levid me stating insufficient charges. Correct it and refund asap
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz3w) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Ravi Roshan Singh
                    Jul 12, 2020
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                    Resolved

                    Address: Hyderabad

                    There was a fraud transaction for rs.129 on[protected]:44hrs ist.

                    Greetings from icici bank.

                    A purchase of inr 129.00 has been made using your debit card linked to icici bank account xx990 on 12-jul-20. Info: vin*google you.

                    My email id is ravi. [protected]@gmail.com

                    Please look into this. Thanks.
                    +2 photos
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 13, 2020
                    ICICI Bank Customer Care's response                     Dear Ravi Roshan Singh,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz03) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      V
                      Vineet Kumar Anand
                      Jul 12, 2020
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                      Resolved

                      While trying fund transfer but error show.
                      +1 photos
                      Jul 12, 2020
                      Complaint marked as Resolved 
                      Trying again to same so successful fund transfer to my sister account.Thank you
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Vineet Kumar Anand,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz0t) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        V
                        Vineet Kumar Anand
                        Jul 12, 2020
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                        Resolved

                        While trying to fund transfer error should show, kindly resolve.
                        +1 photos
                        Jul 12, 2020
                        Complaint marked as Resolved 
                        trying again to same so successful fund transfer to my sister account.Thank you
                        ICICI Bank customer support has been notified about the posted complaint.
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                          S
                          Shivanshk
                          Jul 11, 2020
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                          While trying fund transfer error show. Kindly resolve as soon.
                          +1 photos
                          ICICI Bank customer support has been notified about the posted complaint.
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                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz1i) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            sridhar k sri
                            Jul 11, 2020
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                            Resolved

                            Address: Gopalapuram, chennai

                            Would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 11th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                            +1 photos
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 13, 2020
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz2a) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              sridhar k sri
                              Jul 11, 2020
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                              auto deduction of 199 rupees from my account

                              Address: Gopalpuram, chennai.

                              I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 11/07/2020. Could you please assist me regarding this....
                              +1 photos
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                              namanibharathkumar
                              Jul 11, 2020
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                              Resolved

                              Address: hyderabad

                              Hi,

                              In this tough times of lock down, this icici bank has deducted an amount of 29.50 (7 times consecutively)

                              No response from bank
                              +1 photos
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz4x) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Sanya_2496
                                Jul 11, 2020
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                                Resolved

                                I have got a loan from bajaj finserv india. It was my last emi that i had to pay on the 2nd of july, which got delayed due to insufficient funds. Instead, i paid it on the 11th of july. So the ecs of ₹540 and ₹590 had been deducted from my account this month on the 3rd & 4th of july respectively. I cannot reach out to them on customer care and neither are they responding to the email. I would very much like to know why the money was deducted twice and i would like to know the status of my complaint and what will be the process of refund of the second deduction as soon as possible as it has already been a week since it happened. So kindly look into the matter and respond accordingly.

                                Thanks & regards
                                Sanya malhotra
                                Email - [protected]@gmail.com
                                Aug 15, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 13, 2020
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  praveen2050
                                  Jul 11, 2020
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                                  Resolved

                                  Address: Pimpri chinchwad pune

                                  I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 11th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 13, 2020
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0syzu) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    N
                                    nirmala jyothi
                                    Jul 11, 2020
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                                    Resolved

                                    I want to close my personal loan but i am unable to get about request for foreclosure statement imobile app or net banking
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 13, 2020
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0syz8) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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