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ICICI Bank Complaints & Reviews

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Updated: Jun 13, 2026
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ICICI Bank reviews & complaints page 347

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S
Sriharsha Eedupuganti
Jul 21, 2020
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I had taken a loan in paytm postpaid and i cleared the loan payment and still icici kept 12947 rupees as lein. No one is giving exact solution what to do
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0u4qz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    ashkingmad
    Jul 21, 2020
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    Hi,

    I have applied for reliance rights issue by paying the 1st installment and kept money in my savings account remaining for next installment, however there is no intimation or deductions and simply the due date crossed.

    Now the shares are not available in demat as well as icici corporate is telling that refund cannot be processed.

    On top of huge brokerage that this broker is charging, this is daylight robbery.

    Please don't and never choose this robbery brokerage services, and they never provide any support. Most of the responses come after few weeks so that customer will lose track of it and this is one way of icici direct looting money.
    ICICI Bank customer support has been notified about the posted complaint.
    Jul 21, 2020
    Updated by ashkingmad
    As an update to the complaint, I have written emails to Chief Branch Manager, and Regional Manager and very poor responsibilities.

    They look only for selling their products and once you bought, forget it.. you can never reach them irrespective of what portfolio you hold.

    EXTREME POOR SERVICE AND RESPONSIBILITIES OF ICICIDIRECT and ALSO, MONEY LOOTERS
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      G
      from Delhi, Delhi
      Jul 21, 2020
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      From

      Kapil arora and ritu sehgal
      S-146, first floor,
      Greater kailash-1
      New delhi-110048

      To,

      The manager,
      Icici bank,
      W - 57, greater kailash, part - i,
      New delhi, delhi 110048

      21/07/2020

      Dear sir/madam,

      I am holding a savings account in your bank for the past 1 and half years. I wish to bring to your notice that an amount of 7670/- has been debited from my account on 18/07/2020 not executed by me.

      The transaction came to light when got the message on my app.

      My account details are:

      Name:kapil arora and ritu sehgal
      Account no:[protected]
      Type of account: savings
      Charges deducted : 7670/-

      I am enclosing a copy of my account’s balance status, which reflects the transaction number and other details of the non expected transaction from our home branch, we withdraw money from our account and no body in bank told us or informed us that if you withdraw money from your acoount charges would be deducted, i am not expecting this kind of services from your renowed bank, really very disappointed from your side and your staff.

      Please look into this deduction of 7670/- and credit my account at your earliest. Please contact me on my cell [protected] in case of anything. I highly appreciate and look forward to your help.

      I request you to take up this matter urgently to help me recover my money.

      Yours sincerely,
      Ritu sehgal
      [protected]@gmail.com
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        B
        B.Deepan chakaravarthy
        Jul 21, 2020
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        Address: No.1a, appalakara street narimedu madurai-625002

        What is mean by posdec charge?
        It is debit card decline charge while trying to pay merchant or anything. What the hell?
        I didn't even swipe by debit card and i have been charged 8times, posdec charge of 29rs from 13th july to 18th july i've only recharged netpack for my mobile through phonepe and it doesn't even got declined then why the hell i've to lose 232rs? By deducting 8times i've proof and i can submit it. It's like la robbery via online while we think our money is safe.
        Jul 21, 2020
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 21, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          S
          shakthigokulraj
          Jul 20, 2020
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          Address: ICICI Bank Ltd, Bagalur Main Road, Dwarkanagar, Iaf Post, Yelahanka, Bangalore 560063, Karnataka

          Hi Sir,

          I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily last 17/07/2020 (ECSRTNCHG) without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.3705. The bank hit charges multiple times like (529.15+590+590+590+590+590+225.85=3, 705).This is ridiculous. I am requesting my refund back to my card. Otherwise I would like to deactivate my account from this bank, this is not fair.

          Yes, I agree that I had a loan due in Money View, Due to COVID-19 that too INR.1776. I was unable to pay it. My question is befor charging. they have to update or get confirmation from us, right?

          Name: Gokulraj S
          Account number: SBA-XXXXXXXX3910
          IFSC: ICIC0002318

          Awaiting for your reply.

          Thanks and Regards

          Gokulraj S
          gokulraj.[protected]@gmail.com
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 21, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            W
            Weight
            Jul 20, 2020
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            Sir i am ist year student btech i want to recheck my paper so i form fill and pay money money is deduct from my patym wallet but transaction is failed and money is not refunded on july 20 and reference number is[protected] so please help to refund money in this same account
            ICICI Bank customer support has been notified about the posted complaint.
            So sir how I get my money refund
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0u4r4) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sajeesh Vijayaraghavan
              Jul 20, 2020
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              I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 20th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tyic) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team 
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                G
                Gajapathy Balajee
                Jul 20, 2020
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                Address: Siruseti

                My multi wallet card is valid till 04/21 but it is declined for every transaction.
                When i am checking with website it is showing invalid card status.
                It has balance of more than 1500rs.
                My phone number is not linked with multi wallet card.
                Please look into the matter as soon as possible and activate my card
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tyj9) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team   
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                  V
                  Vaishnavi Khambu Rai
                  Jul 20, 2020
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                  Resolved

                  It's been twice already that bank has deducted my 1899 rupees and in my pass book it is written that it was due to some kind of renewal of scheme. I don't even remember when i agreed to pay for any scheme that existed, clearly this is misuse of authority and i am really disappointed with the bank. I remember getting a call from the employee and explaining some stuff, which i didn't even understand. Angel just asked me whether i understood or not and i said yes, there was no such mention of money being deducted or taken. But then they suddenly take away money for some scheme... This is fraud according to me and everything must be explained before engaging such schemes with customers. Also bank has no such authority to take money from my account without consent or proper information
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 20, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tyhy) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team   
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                    413 rupees has been deducted from my account on 25/09/2019 in the name of nach_ad_rtn_chrg~ipruli~12aug19~830256d~21248263gs without any intimation.

                    Account number :[protected]...
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                    Amrit_2020
                    Jul 19, 2020
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                    Address: Diva Thane Mumbai Maharashtra

                    I am amrit chandra das my icici bank account no[protected] on salary savingg account
                    25/09.2019 fraud with my account rs 5555 / transection i contact but no response pls resolve
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Jul 19, 2020
                      Resolved
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                      Resolved

                      Since may 2020, my money as been debited 5 times amounting to more than rs 1500 without my consent towards nach_ad_rtn_chrg~iprumo~16 and without any notification. Why is this happening i want my money back
                      What is this transaction purpose?
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tt98) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Madhan Nisanth Ashokan
                        Jul 19, 2020
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                        At the time of 4.43 I received a message rs119 debited from your account for VSI Amazon prim, I was in my home I didn't purchase anything any no OTP to my number but amount debited, what's the reason are you guess forging tge people's by running fake bank..
                        ICICI Bank customer support has been notified about the posted complaint.
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                          M
                          manish mani gm
                          Jul 18, 2020
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                          Address: Bharathi Nagar Gerugambakkam, No 771

                          Please don't get ecsrtn
                          ICICI Bank customer support has been notified about the posted complaint.
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                            B
                            baldev singh 397
                            Jul 18, 2020
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                            Hi team, My name is B Baldev Singh. I am having a credit card with your bank since long time. As i am unable to pay the interest i thought of closing the credit card. I requested the closure of credit card but costumer care girl said me to pay off the outstanding the amount and hence my request will be accepted. As accordingly i paid the same and requested for the closure. But when i called again they said this number and my email id [protected]@gmail.com is not in their records or it is not matching with the credit card. This is the problem i am facing with the team since 2019 and they have been putting the late payment fee every month till now. The customer care said me that if the payment is done at that moment there will no dues again and i can proceed with the closure . But till now they are charging me with late fees. I kindly request you to help me with closing this issue at the earliest as i am really feeling tortured and mentally harassed with this thing. If this thing isn't resolved i will surely file a case against icici for misguiding and cheating . So it my request to you please respond accordingly at the earliest.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              M
                              Mitali Khandelwal
                              Jul 18, 2020
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                              Resolved

                              I dont wish to apply for expression debit card.
                              I am afraid of the charges of expression debit card and moreover i am not in need of services of that card.
                              So please help me to get simple debit card
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tn12) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                shubham.lonewolf
                                Jul 18, 2020
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                                These charges has been deducted from my account. Why has this been deducted from my account? What is this nach_ad_rtn_chrg~prumf~25jun20~cb9c
                                0a2~14386945gst. Could you please explain?

                                Incident date: 18/7/2020

                                Kindly provide the refund

                                Mobile no: [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Moms_ hood
                                  Jul 17, 2020
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                                  Address: 18-401 Avanti Highland Residency, Dhokali Road

                                  There have ecsrtn charges of 590inr on two occasions 3rd july and 4th july for my personal loan day before my due date is 5th of month. Please help
                                  Please check my attachment.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    gsk241930
                                    Jul 17, 2020
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                                    Address: hyderabad

                                    An amount deducted from my bank account named undermentioned
                                    NACH_AD_RTN_CHRG~IPRUMO~05JUN20~27d6e8f~

                                    Let me know why you charging this amount from my account. What this is charge for?
                                    Kindly refund my money otherwise i will file a compliant in consumer forum.
                                    Thanks & regards
                                    Sai Krishna
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Vignesh Manickam
                                      Jul 17, 2020
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                                      I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transacion.I have checked this when i was going through my account statement, the amount was debited on 17th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                                      ICICI Bank customer support has been notified about the posted complaint.
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