ICICI Bank Complaints & Reviews

I have been charged surcharge mcc 5541 for doing transactions at hpcl petrol pump. When i call to customer care regarding this no one answers, they just say forwarding to senior and no one pick up the calls

My account was blocked without any notice or intimation from the bank's side and they are refusing to co-operate with me. I have suffered a monetary loss due to this issue and i am deeply troubled by it.

What is going on nearly 1200rs has been deducted from my acccount under the charges of nach_ad_rtn_chrg_adbldesk.

Hi Team,

I have seen some unusual transaction in my account[protected] I think icici bank is intentionally putting penalty on my account. I had maintained the balance of iprupolicy but they intentionally charged the debit card fee empty my account and then put penalty over my policy. P.S attached is the screenshot of the transaction. Three times they have charge for a policy of 94 rs once 244rs again 590 rs

I want my refund.

Thanks
Mohammad Zeeshan

My bond holder no.[protected], certificate no. 11399 2 bonds each bond cost rs. 5000 still not received redemption amount so do needful. My email id [protected]@gmail.com

I am trying to transfer some of amount to my colleague bu unfortunately i didn't get any otp from bank, then i am not able to reach branch then i send brother for enquiries, the branch executive saying there is no more issue with it and the issue happening because of net work provider (I am in abroad), so i am getting the otp from other 2 indian bank the same time.

I hope icici technical team can help me.

Unwanted deduction in my account by oneast
my linked mobile number [protected].

On the 1st of October Rs.14, 200 got deducted from my ICICI savings account (Acc No[protected]

I want my money back

Hi all,
There is some amount got debited from my bank account for vsi/amazon stan. I have not done this purchase. Kindly help to prevent this in future and do the investigation on this

Dear Sir,

It is a matter of great surprise that during this pandemic situation of Covid 19 all over the world. Your bank is taking an undue advantage of imposing penalties and interest on slightly delayed payment.

I have received your invoice dated 15/09/2020 for Rs. 45946/-, Where in you have charged the delayed payment charges like Late payment fee, overlimit Fee and interest charges with IGST, I would like to inform you that during the due date of the payment I was hospitalize for the treatment of Covid 19 and due to which I was not able to remit your payment on due date.

As soon as I was relieved from the hospital I have sent you the payment which is delayed by only 3 days and for the delay payment you have charge me the amount of rs. 6115/-.

If you go through the government guidelines even the government have waive the penalties and interest for Covid period. Since I have been your customers since long and past track record is very clear in payment before due dates. So I request you to kindly waive this amount, And credit the extra payment of interest and penalties back to my credit card

Looking forward for your best co-operation.

Thanks & Warm Regards,

Mahendra Devre
Mob- [protected]

Fraudulent transactions
My ICICI account was debited Rs. 1899/- on 05/10/2020 with transaction remark as Info: IIN*I-Debit*SI. I have not authorize the transaction in any way. Please resolve the issue and please return my money Date of Transaction: 05/10/2020

My account debited with 2199/- today 05/10/2020 IIN/i-Debit/SI CPPAST/[protected]/[protected] dr. 2, 199.00
I want my money back.

How can a transaction happen without my info

Hi, today received a fraud transaction of Rs. 2199 (Transaction Details: ATM/S1CNI556; IIN/I-Debit/SI CPPAST/[protected]/[protected]

Tried contacting customer care but in vain. Please help to refund the amount to the requested bank account.

Hi, money has been debited from my account 1899rs -IIN I Debit . What is this . For what purpose, during this pandameic you guys making thinks worst. Kindly return the money, that you stole from me.

Txn of INR 1, 899.00 done on Acct XX616 on 05-Oct-20.Info: IIN*I-Debit*S.Avbl Bal:INR xx98.56.

What was that? My amount has been deducted fraudulently without my permission, without any OTP etc. Can someone help

I have been charged for expression debit card which i have not requested. They will charge me rs. 588.18 including taxes..As my account had only 11 Rupees they deducted that. This is my salary account and if they deduct again the remaining account in next month then that will be a problem.The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card..
Please help me getting my money back and cancel that card.

I have been customer of bank from more than 12years and now they are asking for my KYC UPDATION, they were given a to-pup message regarding same and provided skip option to continue to transact and with the same skip option i have been using my banking services, but from past 3 days the bank is not allowing to use my bank account, they blocked my internet banking services and asking me to visit branch for updation of KYC without any proper reason, if asked for reason they are saying periodically we need to uppdate details,

Hi

I'm trying to cancel my expressions debit card for quite some time, but no one is helping...

I am the a/c holder of icici bank for the last 3 years,
Now they have charged Rs. 487 and Rs. 172 under this category DCardfee2217SEP20-AUG21+GST
I am not aware of what type of charges are these. They never informed me regarding these charges.
They can't deduct the money without informing us

Its being very difficult to find the solution for my issue as chasing since 24.09.2020.

I had made payment to one of your business partner (screenshot attached) through PAYTM (screen shot attached) for which the said party is denying that payment has not yet been received to them.

I had take confirmation from PAYTM (SCREEN SHOT ATTACHED) and even from my bank. But still they are saying payment is not received to them. They are just saying that issue is raised to IMS team and IMS team is not responding.

Is this the way we are following the process? That a single transaction is unable to identify as I have given all confirmations from my end. Still the merchant is denying for the receipt of payment.