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3.3
Updated: Jun 13, 2026
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Y
yashnand
Jul 2, 2020
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Address: plot no 1003, opp.sarita udhyan,sector 8 D,GANDHINAGAR,Gujarat

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 02th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0riqa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    M
    MohanKrishna RC
    from Powai, Maharashtra
    Jul 2, 2020
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    A total of 1770rs been deducted in a span of three days stating that nach_ad_rtn_chrg~adbldesk. I tried calling the customer care, but they're not at all helpful. I request you to give a proper reason for the deduction.
    Or give my money back.
    Aug 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 02, 2020
    ICICI Bank Customer Care's response     Dear Customer,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhld) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      K
      KAJOL PAUL
      Jul 2, 2020
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      I would like to bring in your kind notice that today's morning i. E. 2 july 2020... I have been charged for inr 199 without getting any prior information about the same. The message i got says as follows txn of inr 199.00 done on acct xx032 on 02-jul-20. Info: vsi*amazon st. Avbl bal:inr 17, 236.25. Call 18002662 for dispute or sms block 032 to [protected].
      I would like to know why i have been charged this money.
      Also would like to request you to refund my amount asap.
      Aug 8, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 02, 2020
      ICICI Bank Customer Care's response       Dear Kajol Paul,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhkt) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        Rockch99
        Jul 2, 2020
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        Address: C 623 sainik vihar kankerkhera meerut uttar pradesh pin 250001

        Sir,
        I have been receiving messages from tm-icicib. And it says... (Dear customer, rs 5, 544.72 is due on debit card emi account xx1005. Amount will be debited from your account on or before 05-jul-20. Please ignore if paid...)
        Although i dont any debit card ending with 1005.in last month i received this message for an amount of around 2600 and calls to submit the amount. With no proper details how to pay those bill. I tried calling customer care but it automatically disconnects after entering my account number.
        I called customer care more then a 100 times.
        Then i reached to nearest branch. But they also denied about any details they have.
        And again i receive this message this morning
        Even if any payment is pending then its icici fault that they are unable to provide any information.
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 02, 2020
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhmo) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Jul 02, 2020
        Updated by Rockch99         My name is vineet Chaudhary and my mobile number is [protected].
        I have an accoumt in icici bank[protected]
        In meerut uttar pradesh
        Please let me know what is status of my complaint
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          A
          akhipjose
          Jul 2, 2020
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          During the month of june some charges are deducted from my account. The details are shown below
          [protected] ecsrtnchgs050620_sr[protected].00
          [protected] ecsrtnchgs060620_sr[protected].00
          Aug 8, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhlz) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            Praveen Muthaa
            Jul 1, 2020
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            Resolved

            Address: Hyderabad
            Website: www.icicibank.com

            Nach_ad_rtn_chrg~bajajfin~11may20~a
            8916f3~4000cd57 : 590 rps
            Nach_ad_rtn_chrg~bajajfin~05may20~a
            Ddca47~4000cd57 : 590 rps
            Nach_ad_rtn_chrg~bajajfin~02may20~b
            14f902~4000cd57: 590 rps
            Nach_ad_rtn_chrg~bajajfin~08may20~a
            A4c4ca~4000cd57: 16 rps

            Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
            I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

            Please stop all these.

            Regards.
            Praveen mutha
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 02, 2020
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhm4) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              H
              hitesh.icai
              Jul 1, 2020
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              Resolved

              I would like to bring it to your notice that, the amount of rs. 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. The amount was debited on 30th June, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
              Aug 8, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 02, 2020
              ICICI Bank Customer Care's response               Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhl4) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                U
                Umadass Kant
                Jul 1, 2020
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                Address: ICICI Bank, Sector-17, Kurukshetra

                I am a victim of online fraud where the bank personal asked me my credit card number to provide me loan.
                I was in need of the same so I had just provided my credit card number without any other details but still I don't know how but a sum of Rs. 27, 075/- (Twenty Seven Thousand Seventy Five) was deducted from my credit card without any knowledge or sms for confirmation on 14th March 2020.
                When my bank statement came then only I knew that I was a victim. in my bank statement it shows some online purchase and I am sure with some effort the bank can get hold of the culprits..
                I have requested many time to the bank and customer service but nothing happens.
                My credit card bill is getting high with evry delay and I want a quick response with help of this..
                Thank you..
                Umakanta Das
                [protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 02, 2020
                ICICI Bank Customer Care's response                 Dear Umadass Kant,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Aug 19, 2020
                Updated by Umadass Kant                 I enquired with the bank official here in kurukshetra ICICI bank and they told me that they have not received any email like this..

                I have called customer service a lot of time and nothing has ever been mentioned about this..

                My patience is wearing out.

                Please solve my issue ASAP..
                View replies
                I enquired with the bank official here in kurukshetra ICICI bank and they told me that they have not received any email like this..

                I have called customer service a lot of time and nothing has ever been mentioned about this..

                My patience is wearing out.

                Please solve my issue ASAP..
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                  K
                  kapilrawal
                  Jul 1, 2020
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                  ecs return charges during covid 19 pandemic

                  I hold bank accounts with icici bank, and recently i had taken personal loan of rs150000 from bajaj finance in feb and my first emi was due on 2nd april20. I tried contacting customer care also many times to opt for moratorium, there was no proper response. Then later somehow i managed to take moratorium for 2 months and i deposited the amount of emi for 2nd june emi in my icici bank account. But the bajaj finance computerised system hit...
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                  R
                  Ratan lal chharang
                  Jul 1, 2020
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                  Resolved

                  Address: villaage- pharaspura, po morra dist- nagaur

                  सर नमस्कार जी ।सर मेर से मानवीय भुल से तीन ट्राक्जेशन गलत हो गये मुझे अँतिम टाराजेक्शन हुआ तब पता चला कि टाराजेक्शन गलत हो गये ये टाराजेक्शन मेर भीम ऐप के [protected]@upi से हुऐ है टाराजेक्शनो का निम्न टाराजेक्शन id
                  [protected]/12/2019
                  [protected]/12/2019
                  [protected]/6/2020
                  अतःप्लीज मेरे रू का पैमट करने की कृपा करे ।
                  Jul 1, 2020
                  Complaint marked as Resolved 
                  Replay the my compaint
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 02, 2020
                  ICICI Bank Customer Care's response                   Dear Ratan Lal Chharang,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rdlb) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Pranvi Garg
                    Jul 1, 2020
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                    Transaction failed but money deducted

                    Details of payment :
                    Payment to icici - eazypay
                    Pay for
                    Fees payment done by google pay sbi account. (8700/- rs.)
                    Transaction id : [protected]
                    Reference number - [protected]_[protected]
                    Date : 28/06/2020

                    Sir, my issue is regarding to failure of payment. This sunday (Date - 28 june, 2020 ; time - 10:06 pm) my account balance is deducted while making a payment for triumphant institute...
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                    A
                    agarwalneha68
                    from Agra, Uttar Pradesh
                    Jul 1, 2020
                    Resolved
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                    Address: Amroha

                    We are medical distributor as got call from a person said want to purchase sanitizer for army team in bijnor, he send a code on whatsapp for payment of sanitizer but when we scanned the code then amount deducted from our account instead of receiving the payment. He shared his id and adhar also.

                    Please help as we lost our 20000 and rbi assure to return that money if we complaint within 3 days. This happen on monday morning.

                    Please help.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 01, 2020
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rdkv) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      U
                      UdaySandy
                      Jul 1, 2020
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                      rs.590/- deducted from my bank account

                      Address: Bangalore

                      An amount deducted from my bank account named undermentioned

                      Rs 590 has been deducted from my account on nach_ad_rtn_chrg~adbldesk~04may20~630bf1

                      Let me know why you charging this amount from my account. What this is charge for?

                      My account is salary account not savings or current account its my salary account
                      .
                      Kindly refund my money otherwise i will file a compliant in consumer forum.br...
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                      K
                      kammy9
                      Jul 1, 2020
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                      Please let me know about this charge deduction from my salary account every month of rs. 590.

                      Name - kamran ahmad
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        swag baba
                        from Mumbai, Maharashtra
                        Jun 30, 2020
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                        I applied for Amazon Pay ICICI credit card on october 2nd 2019. One of the bank representative came to my residential address to collect documents for KYC on 19 th dec 2019. He collected my signed documents of Pan Card, Aadhar Card and my salary slip. He told me that this is for verification purpose. After few days when I checked my card status and called customer service of bank, they told me that my request has been declined. The reason they told me for the declination is that I was not present at the address. I asked them if I were not present then how did he collected my documents. I mailed ICICI bank also but they have not replied it. I am attaching screenshot as well. Please, help me to get card or my signed documents back. This is something which has changed my opinion completely about ICICI bank. I didn't expect this from them. Application number for card is :[protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 01, 2020
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rdkp) in the subject line of your email. Our official will assist you.

                        Regards
                        ICICI Bank Customer Service Team
                        Jul 11, 2020
                        Updated by swag baba                         what is uid
                        View replies
                        What is UID
                        Reply
                        A very bad customer service from amazon icici credit customer care. keeping customer on hold for 20 long minutes. no proper knowledge on queries. Wantedly diverting calls to avoid customer query.

                        Amazon ICICI credit card do not mention for eligibility criteria before applying and they do not give reason for rejecting an application after taking all details.

                        very bad service
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                          P
                          Palak taparia
                          Jun 30, 2020
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                          Resolved

                          Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~29may20~f49f855~

                          Let me know why you charging this amount from my account. What this is charge for?
                          .
                          Kindly refund my money otherwise i will file a compliant in consumer forum.
                          Thanks & regards
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 02, 2020
                          ICICI Bank Customer Care's response                           Dear Palak Taparia,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rc2t) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Shillu leenu
                            Jun 30, 2020
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                            Address: Chettiseril house kanjavely po kollam

                            Hloo mam/ sir
                            From my account money is deducting consecutively. Its shows posdec charge. How can i solve the problem. I am scared to put money in my account due to these deductions. Could u plz resolve this problem. Thanks in advance.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              sachinidea45
                              Jun 30, 2020
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                              Resolved

                              Rs. 375 deducted from my account yesterday, 25 june, 2020 i checked my statement and it mentioned this "dp chgs till may-20". I googled it up and found out that it an annual charge for using demat account.

                              I don't use this demat account. Why do you deduct money with no notification. Even during this tough period of covid, you are using such scamming methods to make money. What angers me is that i get no notification whenever you deduct money from my account. Just like how a thief steals money? Is this your way? Fix this and return this money.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rc2c) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                Palak taparia
                                Jun 30, 2020
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                                There has been an unknown charge in the name of bld. Resume for ₹195 from my bank account. I haven’t purchased any such subscription.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  S
                                  sudhansusecc
                                  Jun 30, 2020
                                  Resolved
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                                  Resolved

                                  Website: icici.in

                                  An amount deducted from my bank account named undermentioned
                                  Sudhansu Ranjan Patro
                                  A/c No[protected]
                                  IFSC ICIC0000269
                                  Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~04may20~6332fc.

                                  This happened many times so Kindly refund my money otherwise i will file a compliant in consumer forum.
                                  Thanks & regards
                                  Sudhansu
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 01, 2020
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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