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3.3
Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 355

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R
Rockch99
Jul 2, 2020
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Address: C 623 sainik vihar kankerkhera meerut uttar pradesh pin 250001

Sir,
I have been receiving messages from tm-icicib. And it says... (Dear customer, rs 5, 544.72 is due on debit card emi account xx1005. Amount will be debited from your account on or before 05-jul-20. Please ignore if paid...)
Although i dont any debit card ending with 1005.in last month i received this message for an amount of around 2600 and calls to submit the amount. With no proper details how to pay those bill. I tried calling customer care but it automatically disconnects after entering my account number.
I called customer care more then a 100 times.
Then i reached to nearest branch. But they also denied about any details they have.
And again i receive this message this morning
Even if any payment is pending then its icici fault that they are unable to provide any information.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2020
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhmo) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jul 02, 2020
Updated by Rockch99 My name is vineet Chaudhary and my mobile number is [protected].
I have an accoumt in icici bank[protected]
In meerut uttar pradesh
Please let me know what is status of my complaint
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    A
    akhipjose
    Jul 2, 2020
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    During the month of june some charges are deducted from my account. The details are shown below
    [protected] ecsrtnchgs050620_sr[protected].00
    [protected] ecsrtnchgs060620_sr[protected].00
    Aug 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhlz) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      P
      Praveen Muthaa
      Jul 1, 2020
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      Address: Hyderabad
      Website: www.icicibank.com

      Nach_ad_rtn_chrg~bajajfin~11may20~a
      8916f3~4000cd57 : 590 rps
      Nach_ad_rtn_chrg~bajajfin~05may20~a
      Ddca47~4000cd57 : 590 rps
      Nach_ad_rtn_chrg~bajajfin~02may20~b
      14f902~4000cd57: 590 rps
      Nach_ad_rtn_chrg~bajajfin~08may20~a
      A4c4ca~4000cd57: 16 rps

      Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
      I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

      Please stop all these.

      Regards.
      Praveen mutha
      Aug 8, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 02, 2020
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhm4) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        H
        hitesh.icai
        Jul 1, 2020
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        Resolved

        I would like to bring it to your notice that, the amount of rs. 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. The amount was debited on 30th June, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
        Aug 8, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 02, 2020
        ICICI Bank Customer Care's response         Dear Customer,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhl4) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          U
          Umadass Kant
          Jul 1, 2020
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          Address: ICICI Bank, Sector-17, Kurukshetra

          I am a victim of online fraud where the bank personal asked me my credit card number to provide me loan.
          I was in need of the same so I had just provided my credit card number without any other details but still I don't know how but a sum of Rs. 27, 075/- (Twenty Seven Thousand Seventy Five) was deducted from my credit card without any knowledge or sms for confirmation on 14th March 2020.
          When my bank statement came then only I knew that I was a victim. in my bank statement it shows some online purchase and I am sure with some effort the bank can get hold of the culprits..
          I have requested many time to the bank and customer service but nothing happens.
          My credit card bill is getting high with evry delay and I want a quick response with help of this..
          Thank you..
          Umakanta Das
          [protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 02, 2020
          ICICI Bank Customer Care's response           Dear Umadass Kant,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Aug 19, 2020
          Updated by Umadass Kant           I enquired with the bank official here in kurukshetra ICICI bank and they told me that they have not received any email like this..

          I have called customer service a lot of time and nothing has ever been mentioned about this..

          My patience is wearing out.

          Please solve my issue ASAP..
          View replies
          I enquired with the bank official here in kurukshetra ICICI bank and they told me that they have not received any email like this..

          I have called customer service a lot of time and nothing has ever been mentioned about this..

          My patience is wearing out.

          Please solve my issue ASAP..
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            K
            kapilrawal
            Jul 1, 2020
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            ecs return charges during covid 19 pandemic

            I hold bank accounts with icici bank, and recently i had taken personal loan of rs150000 from bajaj finance in feb and my first emi was due on 2nd april20. I tried contacting customer care also many times to opt for moratorium, there was no proper response. Then later somehow i managed to take moratorium for 2 months and i deposited the amount of emi for 2nd june emi in my icici bank account. But the bajaj finance computerised system hit...
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            R
            Ratan lal chharang
            Jul 1, 2020
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            Resolved

            Other

            Address: villaage- pharaspura, po morra dist- nagaur

            सर नमस्कार जी ।सर मेर से मानवीय भुल से तीन ट्राक्जेशन गलत हो गये मुझे अँतिम टाराजेक्शन...
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            P
            Pranvi Garg
            Jul 1, 2020
            May 7, 2023
            This thread was updated on May 7, 2023
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            Transaction failed but money deducted

            Details of payment :
            Payment to icici - eazypay
            Pay for
            Fees payment done by google pay sbi account. (8700/- rs.)
            Transaction id : [protected]
            Reference number - [protected]_[protected]
            Date : 28/06/2020

            Sir, my issue is regarding to failure of payment. This sunday (Date - 28 june, 2020 ; time - 10:06 pm) my account balance is deducted while making a payment for triumphant institute...
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            A
            agarwalneha68
            from Agra, Uttar Pradesh
            Jul 1, 2020
            Resolved
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            Resolved

            Address: Amroha

            We are medical distributor as got call from a person said want to purchase sanitizer for army team in bijnor, he send a code on whatsapp for payment of sanitizer but when we scanned the code then amount deducted from our account instead of receiving the payment. He shared his id and adhar also.

            Please help as we lost our 20000 and rbi assure to return that money if we complaint within 3 days. This happen on monday morning.

            Please help.
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 01, 2020
            ICICI Bank Customer Care's response             Dear Customer,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rdkv) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              U
              UdaySandy
              Jul 1, 2020
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              rs.590/- deducted from my bank account

              Address: Bangalore

              An amount deducted from my bank account named undermentioned

              Rs 590 has been deducted from my account on nach_ad_rtn_chrg~adbldesk~04may20~630bf1

              Let me know why you charging this amount from my account. What this is charge for?

              My account is salary account not savings or current account its my salary account
              .
              Kindly refund my money otherwise i will file a compliant in consumer forum.br...
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              K
              kammy9
              Jul 1, 2020
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              Please let me know about this charge deduction from my salary account every month of rs. 590.

              Name - kamran ahmad
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                swag baba
                from Mumbai, Maharashtra
                Jun 30, 2020
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                I applied for Amazon Pay ICICI credit card on october 2nd 2019. One of the bank representative came to my residential address to collect documents for KYC on 19 th dec 2019. He collected my signed documents of Pan Card, Aadhar Card and my salary slip. He told me that this is for verification purpose. After few days when I checked my card status and called customer service of bank, they told me that my request has been declined. The reason they told me for the declination is that I was not present at the address. I asked them if I were not present then how did he collected my documents. I mailed ICICI bank also but they have not replied it. I am attaching screenshot as well. Please, help me to get card or my signed documents back. This is something which has changed my opinion completely about ICICI bank. I didn't expect this from them. Application number for card is :[protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 01, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rdkp) in the subject line of your email. Our official will assist you.

                Regards
                ICICI Bank Customer Service Team
                Jul 11, 2020
                Updated by swag baba                 what is uid
                View replies
                What is UID
                Reply
                A very bad customer service from amazon icici credit customer care. keeping customer on hold for 20 long minutes. no proper knowledge on queries. Wantedly diverting calls to avoid customer query.

                Amazon ICICI credit card do not mention for eligibility criteria before applying and they do not give reason for rejecting an application after taking all details.

                very bad service
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                  P
                  Palak taparia
                  Jun 30, 2020
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                  Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~29may20~f49f855~

                  Let me know why you charging this amount from my account. What this is charge for?
                  .
                  Kindly refund my money otherwise i will file a compliant in consumer forum.
                  Thanks & regards
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 02, 2020
                  ICICI Bank Customer Care's response                   Dear Palak Taparia,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rc2t) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Shillu leenu
                    Jun 30, 2020
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                    Address: Chettiseril house kanjavely po kollam

                    Hloo mam/ sir
                    From my account money is deducting consecutively. Its shows posdec charge. How can i solve the problem. I am scared to put money in my account due to these deductions. Could u plz resolve this problem. Thanks in advance.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      sachinidea45
                      Jun 30, 2020
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                      Rs. 375 deducted from my account yesterday, 25 june, 2020 i checked my statement and it mentioned this "dp chgs till may-20". I googled it up and found out that it an annual charge for using demat account.

                      I don't use this demat account. Why do you deduct money with no notification. Even during this tough period of covid, you are using such scamming methods to make money. What angers me is that i get no notification whenever you deduct money from my account. Just like how a thief steals money? Is this your way? Fix this and return this money.
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rc2c) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Palak taparia
                        Jun 30, 2020
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                        There has been an unknown charge in the name of bld. Resume for ₹195 from my bank account. I haven’t purchased any such subscription.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          S
                          sudhansusecc
                          Jun 30, 2020
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                          Resolved

                          Website: icici.in

                          An amount deducted from my bank account named undermentioned
                          Sudhansu Ranjan Patro
                          A/c No[protected]
                          IFSC ICIC0000269
                          Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~04may20~6332fc.

                          This happened many times so Kindly refund my money otherwise i will file a compliant in consumer forum.
                          Thanks & regards
                          Sudhansu
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 01, 2020
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            D
                            Deepanshu Rana
                            Jun 30, 2020
                            Resolved
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                            Resolved

                            Address: Icici bank

                            Dear sir

                            I am marking this complaint with the icici bank as, i had credited my icici bank account with some amount yesterday as on 29.06.2020 but due to some un neccsary ecs charges of an loan which is already been cleared and i have got the noc for the same from idfc first bank ltd. Has been deducted with multiple entries on 29.06.2020.

                            I had paid all of my dues and the respective amount which was pending to obtain non objection certificate. But icici bank didn't understands that after paying all charges and getting noc for the same, no organisation can deduct ecs charges.

                            My icici bank acc. No is
                            [protected]
                            Name - deepanshu rana
                            Mob - [protected]

                            Please initiate the reversal process thoroughly and kindly take it on prior basis
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 30, 2020
                            ICICI Bank Customer Care's response                             Dear Deepanshu Rana,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              B
                              Balu Badshah
                              Jun 30, 2020
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                              Hi sir,

                              Money got deducted from my account for ECSRTNCHGS and this is the third time in the span of two months
                              Kindly resolve my prblm
                              And please revert back for any concerns
                              ICICI Bank customer support has been notified about the posted complaint.
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                                K
                                Kamala Kamla
                                Jun 30, 2020
                                Resolved
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                                Resolved

                                Address: 101 LAND MARK RAMMANDIR VILEPARLE EASTMUMBAI 400057
                                Website: No website

                                I had lost my credit card of last 4 numbers 2048 and had it blocked
                                But Want a replacement card urgently
                                Tried many times to contact customer care but unable to do so

                                During these times difficult to
                                Make purchases with cash
                                I request you to urgently replace icici credit card.
                                My mobile number is [protected]
                                Kamala jasty
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 02, 2020
                                ICICI Bank Customer Care's response                                 Dear Kamala Kamla,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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