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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 361

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R
RAJESHKANNAN S
Jun 12, 2020
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Address: 14.D.I St Cross St,, Santhinagar,

Mutransaction withheld due to security reason

I tried to contact customer care for support but i could not communicate customer care.

Please help me in resolving the transaction withheld issue.

Rajesh kannan
[protected]
Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ov33) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    R
    Ramachandran Palani
    Jun 12, 2020
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    From my account on 12/06/2020 rs.500 has been deducted for the dp charges i am not sure what that is i am not using my account for a longer period of time when i tried to check i deposited 500 rs and suddenly the amount got deducted. Please refund the amount back
    Aug 7, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Ramachandran Palani,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oqsm) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      P
      Prashant Rohilla
      Jun 12, 2020
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      Address: Sampla Distt.Rohtak, Haryana

      I don’t want to pay any annual charges for expression debit card.
      I also don’t need of the service of that expression debit card, so help me to get basic or standard debit card
      Aug 7, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Prashant Rohilla,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oqtn) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Sandeep147/
        Jun 12, 2020
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        Hello,

        I had closed fastag from icici on february-2020; while closing fastag account icici fastag has blacklisted my licence plate, hence i cannot able to raise new fastag from any ohter service providers.
        I had complained this to icici fastag customer care many times and struggling from past 2 months to get this removed, but of no use.
        Can some one help me on this?
        Aug 10, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 12, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0os78) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          V
          Vattypally Divya
          Jun 12, 2020
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          Address: 4-42-292, asbestos colony, kukatpally, hyderabad

          I didn't receive the refund amount from the icici bank. Swiggy tells the amount is refunded and the problem might be from the bank side. The refund id is[protected]
          +1 photos
          Aug 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Vattypally Divya,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0os73) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            T
            Tuman Bhargaw
            Jun 12, 2020
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            Address: Baddi Himachal Pradesh

            Tonight i got auto debited message from the bank without any otp or else and detail shows vsi*amazon st
            +1 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Tuman Bhargaw,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0os6q) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Deepa Marudhachalam
              Jun 11, 2020
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              Address: Trichy road branch , Coimbatore

              I am facing severe financial crisis in this COVID 19 pandemic situation . My loan due date is 5 th of every month. I am unable to pay my loan due on time. ICICI bank charged penalty and my account balance is marked in negative. I thought to clear my due on 11/06/2020. I transferred the amount to respective loan amount. But they marked it as lien, it shows in available balance not main balance.
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 12, 2020
              ICICI Bank Customer Care's response
              Dear Deepa Marudhachalam,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0os6j) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                sujeetoct
                Jun 11, 2020
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                Today debited ecs charge (590 rs) in my savings account. I have maintained all minimum balances and submit all my sip on a timely basis. The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge is?? This type of direction is not good please return my charged amount asap. My email id is sr. [protected]@gmail.com

                Transaction id:- ecsrtnchgs100620_sr[protected]
                Aug 7, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oqsx) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  saranshgarg
                  Jun 11, 2020
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                  My account number is[protected].
                  On 27 may rs 826 is deducted from my bank account without prior notice to me.
                  I didn't open any demat account through icici bank.
                  Please refund my money. This is not fair to deduct money without informing me.
                  My registered mobile number is [protected].
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oqsv) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Ankush Lambe
                    Jun 11, 2020
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                    Hi,
                    on 28th May 2020, I swiped my ICICI debit card on my name Ankush Gajanan Lambe for Rs.50, 000 at SURYA electronics wakad, Pune.

                    The amount was mistakenly withdrawn by merchant and the seller manager void the transaction at same day 28th May 2020 within in 5 minutes .

                    The amount was debited from my account but still not credited to my account after void the transaction.Kindly help us to refund my debited amount.

                    I contacted the customer care executive of icici bank and explained him on the issue, for which they asked me to wait for 2 -3 working days.

                    I waited for 8-10 working days and found no refund credited into my account

                    Kindly request you to fasten up the process and help me refund my money back.

                    Please find attached void transaction receipt.

                    Thanks,
                    Ankush Lambe
                    Mobile - [protected]
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
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                      H
                      harithachennu
                      Jun 11, 2020
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                      Address: icici bank

                      I have made a transaction with icici credit card for rs.15673/- on april17th.i made a request to convert transaction into emi through mobile app(SR[protected].tat is 3-4days as communicated.till now ie., 11/6/20, the request was not processed.i have called customer care so many times.Not resolved.
                      every time my call is being kept on hold by customer care for some time and then disconnecting call.
                      iam requesting to track all the calls, process my request at the earliest.
                      also, except first call from april 21st, i need penalty for every call I made to customer care because the call is chargeable and resolution not provided till date.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        V
                        Venkat Peddinti
                        from Hyderabad, Telangana
                        Jun 11, 2020
                        Resolved
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                        Resolved

                        Please credit my amount rupees 7201 in the pay later for the last 4 digit account 0287 debited from my account
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Venkat Peddinti,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oqsl) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          J
                          J S Bhiwadi
                          Jun 11, 2020
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                          Address: dharam vihar palam vihar colony gurgaon-122001

                          Dear sir
                          I have already applied for moratorium facility against my loan a/c no-lagur[protected]. But my emi has been deducted for the month of apr/may/jun-2020. So please refund my emi's for above months.
                          Regards
                          Jitender
                          J s engineering
                          Mob. No-[protected]
                          ICICI Bank customer support has been notified about the posted complaint.
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                            J
                            J S Bhiwadi
                            Jun 11, 2020
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                            Resolved

                            Address: Dharam Colony Palam Vihar Extn. Gurgaon-122001

                            Dear sir
                            We have applied for moratorium facility against our car loan a/c no-lagur[protected]. But our emi is deducted for the month of apr/may/jun-2020. We request you to refund our emi's for above months.
                            Regards
                            Jitender
                            J s engineering
                            Mob. No-[protected]
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ojzv) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ojzv) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ojzv) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              Aishu310394
                              Jun 10, 2020
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                              I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan.

                              Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount is debiting every month.

                              Could you please assist me regarding this. Please find the attachment regarding the same.
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
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                                G
                                ganey_350
                                Jun 10, 2020
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                                Address: ICICI Bank Bommanahalli branch Bangalore

                                D Ganeshkumar without my knowledge INR 3, 550.00 has been made using your Debit Card linked to ICICI Bank Account XX507 on 10-Jun-20. Info: VIN*GOOGLE Flo
                                I AM requesting refund and proper explantion.
                                +1 photos
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                                  M
                                  Mohan Chorge
                                  Jun 10, 2020
                                  Resolved
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                                  Resolved

                                  Address: Mumbai,Virar

                                  Hi i am mohan chorge here. 823.70 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-20) on 6-june-2020. I have neither subscribed nor used my demat account till now.

                                  Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                  Mentioned the transaction id : [protected] dp chgs till mar-20

                                  I want my money back i haven’t use icici demat account till date and i didn’t request any demat account it was open while i’m opening the savings account make sure refund my money back
                                  +1 photos
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 10, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ocvv) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    singh tewatia
                                    Jun 10, 2020
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                                    Address: delhi

                                    Dear icici bank,
                                    Amazon credit card charged me 1160 fine without any information. After several phone call and mail no body is helping on this. No body is repling.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ocsx) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      singh tewatia
                                      Jun 10, 2020
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                                      Address: delhi

                                      Dear icici bank,
                                      I paid all emi but amazon icici card charged me without any information. After several phone call and mails no body is responding. Please waive off these charges.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        S
                                        Sandip73
                                        Jun 9, 2020
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                                        Resolved

                                        Dear
                                        Mr vinay balse,
                                        I have attached full documentary evidence regarding the fraud which was enforce on me. Stating why i was not "in control" of my phone. And how i was hacked plz do a through investigation before coming to a conclusion. I have send it as an attachment for safety purpose. I have reported the incidence at national cyber crimes acknowledgement no no.[protected].
                                        Please don't charge me for a fraud case of which i had "no control" and was remotely controlled by the hacker so your notion of i using my otp and two step authentication doesn't hold i have send you the software name too plz download and see how the user loses control of the phone.
                                        I once again reiterate that i had no control of the phone or i didn't auntenticate the transaction or payment. Please see the document i have send and conduct a fair investigation and you will know that i speak no nonsense i have been cheated and duped so please correct your investigation on evidentiary basis of documents i have given you.

                                        Your faithfully,
                                        Sandip ghosh
                                        +6 photos
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 10, 2020
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0odz9) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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