ICICI Bank Complaints & Reviews

I tried an online payment of 50, 000 from my icici credit card. Got a sms saying "transaction withheld due to security reasons"
Email and phone banking are useless. No one is responding.
Please help in resolving this issue.

Loan against property (Lap) – globosport india private limited

Complaining about bank’s (Icici bank) insistence on foreclosure charges despite giving us serious problems including depositing a security cheque for payment; filing a case against us for return cheque. We gave sufficient notice that we were getting into cash flow squeeze and requested help. Extremely unco-operative and offensive officials of icici bank. We are in the process of selling some of our properties and made the emis up to date plus arranged with another bank to take over the loan outstanding. However, despite turning all the pressure on us including sending representatives to the site and our office, they are insisting upon foreclosure charges. We wish to move away from this bank but do not wish to pay foreclosure charges, they even penalised us severely for delay in payment of 3 emis and our repeated requests to consider not levying penal charges were completely ignored.

The company m/s. Globosport india pvt ltd, directors: mahesh bhupathi & krishna bhupathi.

Borrowed from icici bank

Product: loan against property (Lap.

Loan account numbers:

1. Nhbng[protected] – borrowed rs. 2, 01, 60, 000/- in january 2009 from icici home finance company at 15.25% roi, while the roi on prevailing market condition were 11% for lap loan. Current interest 13.40%. Zero response for repeated requests to reduce rates to prevailing rates.


2. Nhbng[protected] - borrowed rs. 2, 25, 00, 000/- in august 2008 from icici home finance company at 15.75% roi, then prevailing market rate 11% for lap loan. Current rate: 13.90%.


3. Lbbng[protected] – borrowed rs.6, 50, 00, 000/- in september 2016 from icici bank at 10.50% roi. The rate 9.80%


· december 2017 wrote to the regional credit head – m/s. Icici home finance company ltd, requesting restructuring of the 3 loans: explained our cash flow squeeze and plan s to recover.

Asked for moratorium for 18 months before resumption of payments.

No response was received.

· 04rd feb 2018, emailed follow up for “restructuring the loans”. Delivered hard copy. No response. 09th march 2018, spoke to the regional credit head of icici home finance

· 13th march 2018, emailed the regional credit head.

04th april 2018, followed up with other officers of the bank.


· 23rd april first written response: “we are in receipt of your request. We appreciate the concerns and challenges faced, we can’t waive the repayment for any period. Shall revert.


· no solution provided despite us having paid over rs.6.37 crores of interest payment.

· received mail: there cannot be any discounted settlement. Please clear the emi’s pending on priority.

· mail informing “loan has been identified as a threat to being categorized as a 'non performing asset”.

07th august 2018 debt service management group visited asked for plan of for payments by 10th aug.

· 13th august 2018 mahesh bhupathi wrote requesting restructuring. No response.

· 11th september 2018 debt service team reminder for the outstanding emi payment.

· we sold many of our assets, encashed ilife insurance and sold shares to avoid labelled npa.

· 15th october 2018 debt service team reminder.

· 21st november 2018, zonal debt manager – mortgages visited our office.

· 22nd november 2018 spoke to zonal head. Requested rate reduction on all loans to 9.60

· 23rd november 2018 zonal debt manager tenure extension & rate reduction to 9.6% not possible.

· november 2018 deposited “security cheque” of rs.67, 20, 000/- for payment without advising us.

· did not inform us that cheque bounced.

· file a case against us under section 138 of negotiable instrument act.

· we received the notice from court asking our director to appear on 08th april 2019 before the xiv additional small causes judge, bangalore city.


· 02nd august 2019, sold propery & paid rs.67, 20, 000/-


· property sales have enabled us to pay regularly. Interest rate not reduced.


· requested repeatedly to allow us to repay in full without their “foreclosure charges” of 4% + gst.


· repeated instant point blank refusal to wave any penalties.

· availed covid moratorium for april & may 2020

Rs 783/- was debited from my account with transaction remarks as in[protected] dp chgs till apr-2
0. I am assuming that the amount was debited for demart account. This had happened last year as well and i had communicated to deactivate the account.
Need clarification on why the amount was debited.

I have created sip for six months in (Aditya birla sun life low duration fund) ₹1000 per month using imobile app on 30 december 2019, they replied me start of day as 8-jan-2020 on 30 december 2019, i have received next message on 7-jan-2020 stating that keep my saving account funded atleast 1000₹ minimum for same, next day 8-jan-2020 i have received message as ₹1000 deducted towards sip, and each month 7 and 8 day
I...

Hi
I have raised this complaint twice on icici complaints and consumer complaints before but icici is not responding. Only response is we shall get back to you and no details are mentioned. Please note that i am going to escalate further if no action will be taken.
Below is the complaint.

My icici account no is (Protected)
I have been charged with unnecessary charges of rs (Nach_ad_rtn_chrg~tpslsip~09apr20~9da136c rs on 29/05/2020.

My name purushothaman
Many times deducted chrg above 900 rs/
Pls refund money
Thanks
Purushothaman.

I am the a/c holder of icici bank from last many years,
Now they have charged 588 rs under this category dcardfee1198may20-apr21+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happend in last 5 months back again its happen.

Please refund my money.. I am very poor and this time i have no money for my food...

A/c no:[protected]
Name - sumit kumar

Rs 249 deducted on date 29/05/2020 11.24 pm from my icici account as debit card purchase automatically without confirmation. This transaction look like fraud. I never perform any type of debit card transaction nor input my debit card num or cvv num. I think money didcuted for google service
Subscription but i never subscribed google service or i dont purchase any type of app. From play store.
=
The message i received in mobile as below.

Txn of inr 249.00 done on acct xx333 on 29-may-20. Info: vin*google k. Avbl bal:inr *.73. Call 18002662 for dispute or sms block 333 to [protected]
=

I am litty susan thomas account holder in icici bank. Branch ranni.ac no:[protected]. From my account 4 times debited ecsrtn charges without any intimation. This is very ridiculous and unacceptable. Trying to loot money from customers. Please take necessary action and do the needful. I contact the ranni branch they dont know about this. Please do the needful.

Hi vasanth here. 755.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 29-may-2020. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - dp chgs till mar-20

We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest.

From yesterday i am not able to do transaction from amazon pay credit card i am getting below sms from icici bank

Dear customer, transaction of inr on icici bank credit card xx2000 is withheld due to security reasons. To complete your trxn, pls call our customer care.

My mobile no [protected]

Nach_ad_rtn_chrg~bajajfin worth rs 4130 its deducted from my account. There were 7 transactions worth rs590 each without prior notice. Why has this happened??
I didnt had any pending dues or loans. I need my entire money back. Or else i will take legal steps against icici bank. This is not a joke.

Amount of 590rs deducted from my account multiple times since march, calle d to customer no one sharing why these amount is deducted from mu account.
On 27th may itself its deducted 5 times.

Transection is saying its baja finance ecs return charges for the month of april 2020, however the moratorium period is going on, and how 6 times in a month bank will deduct ecs return charges.

Called multiple time to customer care but no one is answering my queries, they are saying send an email after sending an email i am not getting any reply.

Name alka jain
Account no.[protected]

2 28/05/2020 nach_ad_rtn_chrg~bajajfin~07apr20~a8a578 dr. 590.00
3 28/05/2020 nach_ad_rtn_chrg~bajajfin~03apr20~b64991 dr. 590.00
4 28/05/2020 nach_ad_rtn_chrg~bajajfin~02apr20~c9be3a dr. 590.00

Why charging like this and 3 times?

Please refund and stop such transactions.

Dear all,

I have a saving account icici bank and 24th may there was a deduction of 1003/- i quickly called the bank and i asked for the reason for deduction... Bank says since i have cash deposited in my account the charges been deducted.. Like seriously its my own account and i myself deposited the amount then why hell i have been rs 1003/-

Am sending mails everyday but no response and all i want is my money i have already posted this on fb and insta and i would not hesitate to reach out other social media as well

Name nadeem pasha
Reg no [protected]

With my reg mobile you can fine out my bank details and expecting a callback tooo at earliest with the resolution

On 29/05/2020 my icici account has been debited by amount rs 181.70/- unnecessary. I dont know why this transaction happened and i even didnot get any sms about the transaction. This is really concern for me. Please take immediate necessary action

Dp charges 522 deducted from my account without any demat account for what reason and extremely rude customer service

Kindly revert

Pathetic service

Since may 2019, more than rs 20000 has been debited from account so far towards nach_ad_rtn_chrg and ecsrtnchg without my consent and without any notification. What is this transaction purpose?

Evertime i put money in my account, it is getting deducted because of the nach_ad_rtn_chrg and ecsrtnchg.

I want a strong reply from your side dear icici bank.

My registered email id is [protected]@gmail.com

I have made one wrong transaction from my personal account on 27th oct 2019. I have mentioned the details below.
I have realized the transaction was wrong and then i did inform to icici bank customer care on phone and also sent the details by mail to icici bank customer care department. After a month i received a text message on the registered mobile number (+91 [protected]). The message shows that that the beneficial bank declined to revert the transaction.
I approach to icici bank (Where i have my account) the manager told me to speak with bank of baroda. I spoke with bank of baroda manager so he said that he does not received any complain. So back again to my bank icici and have a words with bank manager now the manager change his mind, he is too reluctant to write a mail to bank of baroda, keshod, gujarat. Also in my first visit he had spoken with the senior authority of the icici bank but the mumbai branch senior lady manager swapna chanda, customer service manager, icici bank limited directly decline my application and forced me to forget the money and do not come to icici bank for this case.
So, i am ambling in between these two banks to get the money return. As i am the icici bank account holder and the experience i have faced the real trouble since last 7 months. This money is earned by my hard work and sweating. I can not let go it as prodigal way.
This icici bank is offering wrong service and misguiding to customer and masquerading as trying to resolved the issue. I wish kindly check with the icici bank or the bank of baroda keshod with given information to resolve the isse.

Account holder details :
Name : sanjay devaji bhai shingala
A/c no. :[protected]
Branch/ifsc code : icic0001838
Transaction no : mmt/imps/[protected]
Date : 27th oct 2019

The real beneficial account holder detail.
Name : mittal rajeshkumar gajera
Account : bank of baroda keshod branch, gujarat
A/c no. : [protected]

Thank you :
Sanjay shingala
+[protected]

Hi, k. Nagaraju, holding my salary account with icici bank. For the lasy one month five times an amount of rs, 590 (Total around 3000) have been deducted from my savings account without my notice because of which i missed my emi and had to face extra charges. When i am trying to call them, because of covid-19 they are offering limited services, i tried to mail them but of no use. I sincerely request the bank authorities to resolve the issue and make sure that i get back the money. During these corona times this kind of deduction is adding to our woes

Account no:[protected]
Email id: [protected]@gmail.com
Mo. No.: [protected]

Hi team,

826 rupees has been deducted from my account as demat account charges. I have neither subscribed nor used my demat account till now. I only remember that one of your sales guys cheated me while opening the account saying i will get a money refund if we open an account in icici. He never told me its demat account. I got call from icici later that in 2017 and the customer service representative told me about demat....