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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 368

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R
Ramandeep790790
Aug 1, 2020
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Address: ICICI bank Gurugram, civil lines branch
Website: ICICI bank

Dates of fraud (13.07.2020~30.07.2020)
Clint Name- Paytm.
Multiple UPI transactions of Rs 400, 800, 1600 & 4000 total transaction amount Rs 68000.
I request to consider these as a fraud transaction and return total amount of RS 68000 as OPT, debit massage or any mail not received from ICICI.

Bank Name- ICICI.
A/c Holder name - Ramandeep Kaur
A/c No[protected]
IFSC Code- ICIC0001148

Detail of fraud transactions are below:

[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs400
[protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs1600
[protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs1600
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs400
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs400
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
[protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs400
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs4000
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs4000
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
[protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs400
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs400
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs800
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
[protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
ICICI Bank customer support has been notified about the posted complaint.
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    anoop hegde
    Aug 1, 2020
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    Address: #1737 varna 3rd cross , 2nd block, VP nagar Begur bangalore

    Hi team,
    I am anoop p hegde working in cgi. On[protected] evening, amount of rs 9000 got debited anonymously from my salary account without my knowledge from the nfs/* 40782010*/cash/wdl. Recently i haven't swiped my debit card in an atm. I request icici bank to investigate more on this issue and take a serious action regarding this fraud transactions.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Anoop Hegde,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4lq) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      J
      Jameel786
      Aug 1, 2020
      Resolved
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      Resolved

      I'm using ICICI credit card since from 2016. My card expired on January 2020. New card not yet received from January to till now, 7 months.

      They given door number with some mistake. Blue Dart not delivering because of mistakes.

      I visited several times ICICI bank and Blue Dart stores. Somany times I contacted customer care of both ICICI and Blue Dart. But no use.
      Aug 2, 2020
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
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        R
        Rohit Barbaruah
        Aug 1, 2020
        Resolved
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        Resolved

        A man with a fake name of "BABLU KUMAR", stole Rs.4000 from me by scamming me out of my olx add. He made me do the following transactions through Phone Pe. The following details have been provided in the screenshots. Please look into it. I am a student and I am not working. The date and time of the incident is 31st July, 2020. Time 11:50am approx. His phone number and UPI id has been provided. Please look into it.
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 03, 2020
        ICICI Bank Customer Care's response
        Dear Rohit Barbaruah,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4le) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sireesh Anasuri
          Jul 31, 2020
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          Today, on July 31, 2020, I am credited with 5800 rupees from my brother, and after the amount credited there are 8 different charges applied by bank, and like that they debited like 3964 rupees from my account. How can they cut my money without my concern and why they charged for without any explanation.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            A
            amitbisht511
            Jul 31, 2020
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            My icici account has been charged thrice i have no emi nothing the only message i got in my statement is nach_ad_rtn_chrg~adbldesk~10jun20~8a16f5

            My account has been charged thrice and all time same message only last
            Last number is changing after 10jun20~

            I want proper information why my money get deducted and i want my money back
            This is friday no one replying my email what should i do, wait to charge again from bank on saturday, sunday
            Aug 1, 2020
            Complaint marked as Resolved 
            i am talking with my account bank via mail
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w55m) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Dheerajswami
              Jul 31, 2020
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              Bank has charged posdec Charges around Rs.540 in a lot of 18 transaction without any prior warning or notification about deduction of charges due to insufficiency of funds. My account is nil from around 2 months and now when credited with some amount it got automatically get deducted by 540.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                S
                salil12356
                Jul 31, 2020
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                Resolved

                I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction and nor i did get any otp during the transaction. I nvr add my this account in amazon account and i have checked this when i was going through my account statement, the amount was debited on 31st july, 2020.Could you please assist me regarding this. Please find the attachment regarding the same.
                Aug 5, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Aug 01, 2020
                Updated by salil12356
                Amazon solved my problem
                Verified Support
                Aug 03, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4mb) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  J
                  jannet123
                  Jul 31, 2020
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                  I am having my salary accout in icici bank. But few days back 29.50 rs/- were deducted from my account and when i looked into my mini statement it was described under "atmdec chg/[protected]/5684+gst". Although i was having enough balance in my account and that two i have tried only once's in the entire month to withdraw money, please let me know why the amount is deducted from my account.

                  Transaction details : atmdec chg/[protected]/5684+gst
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vrjd) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Amol Gainer
                    from Mumbai, Maharashtra
                    Jul 31, 2020
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                    I am Amol Gainer. 826.00 Rupees has been deductom my account as DP CHGS TILL JUN-20) DP charges on

                    28/07/2020. I have never used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      K
                      K G Mohta
                      Jul 31, 2020
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                      Address: Giri Villa, 101, Birla Layout , Jatharpeth, Akola-444005

                      Respected sir/madam,

                      I am holding following tax saving bonds, and redemption date of which was 28/04/2002. Due to some personal problems i was unable to redeem the same. Kindly guide me in the matter so that i can redeem the same.

                      1. Name : krishnakumar girdharilal mohta

                      2. Bond certificate no : 123628

                      3. Distinctive no : 156988

                      4. Bondholder no : 5471-756

                      5. Issue date : 28/04/1999

                      6. Redemption date :28/04/2002

                      7. Amount :rs.5000/- each

                      8. Int rate : 12.5%

                      Name of bond: tax saving bond-0399-tsb-one

                      Kindly guide us for resumption.

                      Thanking you in anticipation

                      Regards,
                      K. G. Mohta
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpj8) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Kishor Kahar
                        Jul 31, 2020
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                        I am the a/c holder of icici bank from last 7 year,
                        Now they have charged 591 under this category dcardfee0883jul20-jun21st+gst - 706.82 rupees
                        I am not aware what type of charges are these.
                        They never informed me regarding these charges either by email or by letter.
                        Who has given right to icici bank to deduct the money without informing us.
                        Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                        There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          ankyG
                          Jul 31, 2020
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                          Amount deducted around 25th of june
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpld) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Rohit Rituraj
                            Jul 31, 2020
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                            I tried sending my query on the email also, the description is that same. Besides of several followups, bank representatives told me that i will be receiving calls against this issue from the concerned department, but still no resolution is still yet made neither i have received any call.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpk9) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Sheraj Ahmed Shaikh
                              Jul 31, 2020
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                              Address: ICICI BANK MAHIM BRANCH ATM

                              I tried to make cash deposit in icici bank atm cam cash deposit machine today... But after adding cash in machine transaction got failed... And also i didn't get my money back from machine
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpj4) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Siddula Harish
                                from Guntur, Andhra Pradesh
                                Jul 30, 2020
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                                Dear team,

                                475.23 rupees deducted from my bank account today in the name of 'ecsrtnchg'. Please give detailed explanation for this deduction.

                                Thanks and regards,
                                Harish siddula
                                [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpwn) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Sreeram Vijay Maddury
                                  Jul 30, 2020
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                                  Resolved

                                  Address: Mumbai

                                  I am enable to get a reply from ICICI and contact information in regarding to my bonds as per following details.

                                  1. Folio No: 6034088
                                  2. Certificate Numbers: 00003126 to[protected] Certificates)
                                  3. Bond Value: Rs 1, 00, 000/- each (Total 4, 00, 000)
                                  4. Investors: M Durga Sreeram and M V Sreeram
                                  5. Maturity Date: 16.04.2023

                                  Can some one help on this

                                  Thanks

                                  Sreeram
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpvy) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    M
                                    MuraliC
                                    Jul 30, 2020
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                                    Rs 590 5 times total 2950 with different dates has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~30jun~869b9a1~dmifimb

                                    Let me know why you charging this amount from my account. What this is charge for?
                                    .
                                    Kindly refund my money otherwise i will file a compliant in consumer forum.
                                    Thanks & regards
                                    C murali
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Aug 03, 2020
                                    Updated by MuraliC
                                    What is the update on my complaint
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                                      Divendra Maurya
                                      Jul 30, 2020
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                                      Address: Mumbai

                                      I am Divendranath Maurya amount of 826.00 rupees has been deducted from my account in the name of dp chgs till Jun-20 on 28h July 2020.
                                      One such deduction also occured on 30th March 2020 in name of dp chgs till Feb-20. But i didn't noticed

                                      I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
                                      Please do the needful, and refund it asap.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Divendra Maurya,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vls0) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Mahesh Rao PB
                                        from Chennai, Tamil Nadu
                                        Jul 30, 2020
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                                        Money is continously deducted from my icici account in name of posdec. There are icici bots which are automatically deducting 29.5 rs from my account on daily basis from my account without swiping at any pos or any attempted transaction. Prior to this month 265 rs (29.5 posdec deductions) was deducted like this. I complained no satisfactory reply from the bank.
                                        So kept my account open for refund (Was thinking of closing my account). Today july 30, 2020 when i transferred money to my account, again the bot worked and made 20 posdec deduction of 29.5 rs each in 5 minutes, and additional charge dp 800+ rs. So now total 865 rs posdec (Without swiping) + 800 dp is fraudulently deducted from my account. Last 30 days i have not made any transactions, as i am in home quarantine - no digital or physical transaction. This is blatant fraud using bots.
                                        When requesting refund in mail no proper response.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vlsi) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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