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ICICI Bank Complaints & Reviews

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Updated: Jun 13, 2026
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ICICI Bank reviews & complaints page 369

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S
sanjshingala
from Ahmedabad, Gujarat
May 29, 2020
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Address: ICICI Bank

I have made one wrong transaction from my personal account on 27th oct 2019. I have mentioned the details below.
I have realized the transaction was wrong and then i did inform to icici bank customer care on phone and also sent the details by mail to icici bank customer care department. After a month i received a text message on the registered mobile number (+91 [protected]). The message shows that that the beneficial bank declined to revert the transaction.
I approach to icici bank (Where i have my account) the manager told me to speak with bank of baroda. I spoke with bank of baroda manager so he said that he does not received any complain. So back again to my bank icici and have a words with bank manager now the manager change his mind, he is too reluctant to write a mail to bank of baroda, keshod, gujarat. Also in my first visit he had spoken with the senior authority of the icici bank but the mumbai branch senior lady manager swapna chanda, customer service manager, icici bank limited directly decline my application and forced me to forget the money and do not come to icici bank for this case.
So, i am ambling in between these two banks to get the money return. As i am the icici bank account holder and the experience i have faced the real trouble since last 7 months. This money is earned by my hard work and sweating. I can not let go it as prodigal way.
This icici bank is offering wrong service and misguiding to customer and masquerading as trying to resolved the issue. I wish kindly check with the icici bank or the bank of baroda keshod with given information to resolve the isse.

Account holder details :
Name : sanjay devaji bhai shingala
A/c no. :[protected]
Branch/ifsc code : icic0001838
Transaction no : mmt/imps/[protected]
Date : 27th oct 2019

The real beneficial account holder detail.
Name : mittal rajeshkumar gajera
Account : bank of baroda keshod branch, gujarat
A/c no. : [protected]

Thank you :
Sanjay shingala
+[protected]
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 29, 2020
ICICI Bank Customer Care's response
Dear Sanjshingala,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Nagraj Kakkireni
    May 29, 2020
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    Hi, k. Nagaraju, holding my salary account with icici bank. For the lasy one month five times an amount of rs, 590 (Total around 3000) have been deducted from my savings account without my notice because of which i missed my emi and had to face extra charges. When i am trying to call them, because of covid-19 they are offering limited services, i tried to mail them but of no use. I sincerely request the bank authorities to resolve the issue and make sure that i get back the money. During these corona times this kind of deduction is adding to our woes

    Account no:[protected]
    Email id: [protected]@gmail.com
    Mo. No.: [protected]
    ICICI Bank customer support has been notified about the posted complaint.
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      Chaitu_ckr
      May 29, 2020
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      826 rupees has been deducted from my account

      Hi team,

      826 rupees has been deducted from my account as demat account charges. I have neither subscribed nor used my demat account till now. I only remember that one of your sales guys cheated me while opening the account saying i will get a money refund if we open an account in icici. He never told me its demat account. I got call from icici later that in 2017 and the customer service representative told me about demat....
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      Abhishek Bhosale
      May 28, 2020
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      I am writing this complaint because there was unnecessary deduction of RS.999 from my ICICI savings account on[protected] naming under VSI/AMAZON STAN. But I didn't purchase any of the product or service regarding to this, So please let me know what is the reason behind this as this is some kind of illegal practice and this should not happen to anyone else in future and please I request you to help me get my money back. Please take it seriously and take a quick action against this practice as it's a huge amount
      ICICI Bank customer support has been notified about the posted complaint.
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        Ashiyana Arora
        from Hyderabad, Telangana
        May 28, 2020
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        I was in London from 10th Feb- 21st Feb, 2020.
        My travel card got deducted with so many transactions (in GBP and SGD currency) on 19th Feb, none of which was made by me.

        Total deductions in GBP : 141.21
        Total deductions in SGD : 36.87

        The same complaint has already been logged with ICICI and they say that these payments could not be verified and hence they closed the investigation. I have been following up with them since when I was in London itself.

        They have no idea about the amount calculations also, one of the ICICI folks called me and said we know you lost 300 $, which is not the figure out. I need them to see all the disputed transactions made by my travel card.

        Also, on 7th April, my SGD transactions got credited back and 4 transactions of GB also got credited back. However, still so many GBP transactions needs to be checked and credited back.

        Please investigate the same and let me know till when can I get the money back.

        Travel card number : [protected]
        Account number :[protected]

        Regards,
        Ashiyana Arora
        [protected]/[protected]
        ICICI Bank customer support has been notified about the posted complaint.
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          LUV BAJAJ
          May 28, 2020
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          Hi,

          My account is debited with 590 amount today against ecsrtnchg.
          ICICI Bank customer support has been notified about the posted complaint.
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            loke8h
            May 27, 2020
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            Address: Mumbai

            I am lokesh, an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 27th april 2020 (Dmc/[protected] dp c hgs till apr-20)

            I have never activated and used my demat account and most importantly i had requested a closure of demat account. There was no prior notice of deduction and i haven't received any deduction message. I have a salary account with your bank and you have been doing this year on year. First you fool the employees to sign the demat form and then keep deducting money from account. I have never ever used the demat accout.

            I need my money back and am ready to complain anywhere else if needed.
            ICICI Bank customer support has been notified about the posted complaint.
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              chaitanyagu
              May 27, 2020
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              cc transaction declined due to security reasons

              Though i have sufficient credit balance iny cc account. The bank is repeatedly declining with the transactions with message mentioning transaction withheld due to security reasons. I have did deposit 40, 000 towards cc bill payment that was too not reflected and no communication has been made neither in email nor sms. When i drop email to customer care they replied mentioning that bank cannot resolve any queries due to covid. And phone banking...
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              Kaveri Singh Rathore
              May 27, 2020
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              My icici account got debited with rs. 500.40 as ecsrtnchg 260520_sr[protected]. Refund it to me asap. Else i'm forced to close the account. This is rediculous.
              ICICI Bank customer support has been notified about the posted complaint.
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                D
                Devidas R
                May 27, 2020
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                Address: in ICICIBankLtd.,No.2,Thubrahalli,WhitefieldPost,VarthurMainRoad,,NearThubrahalliBusStop,Bangalore,KA,IN,560066

                Hello,

                My name is devidas. I hold a salary account in icici bank and today (May 27th 2020) an amount of inr 826/- has been debited without my consent/knowledge and the account statement says its debited with the following transaction remarks.

                Transaction remarks:
                Dmc/in[protected] dp
                Chgs till apr-20 826.00

                Detailed address of the bank:

                Icicibankltd., no.2, thubrahalli, whitefieldpost, varthurmainroad,, nearthubrahallibusstop,, bangalore, ka, in, 560066

                So should i conclude that there is no protection for my salary account with such kind of transactions happening with respect to my account.
                ICICI Bank customer support has been notified about the posted complaint.
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                  Raghuavendra
                  May 27, 2020
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                  I am raghuavendra nayak. 475.42 (2 april 2020) and 826.00 (27 may 20) rupees has been deducted from my account as[[protected]] in[protected] dp chgs till sep-1
                  9 on 2 april 2020 and dmc/in[protected] dp chgs till apr-20 on 27 may 2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                  Message to my mobile. I need justice and my money back immediately. My account number is[[protected]]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    Pujitha yarram
                    May 27, 2020
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                    Website: Eazypay

                    Payment failed but money was deducted and there is no refund even after 4 days. Kindly initiate the refund to the same vpa through upi.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Swathinave
                      May 27, 2020
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                      There is an ach debit return charge deducted from my account during this lockdown period. I don’t have my account in icici my salary account is hdfc bank.. The big part is i have applied for moratorium also but even after that three times of charge is debited. I need my refund
                      Loan acc no:lpche[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
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                        Abhijit senapati
                        May 27, 2020
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                        I have a saving account in icici bank. They are automatically charged the amount of 28.90 at 4-5 time without any alert. But i did not use my debit card for any online or swipe machine. So i want to know the particular reason of this fraudulent issue. If the matter will be not solved then i will go to local branch and close this account permanently.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          Naaz F
                          from Delhi, Delhi
                          May 27, 2020
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                          Address: Room no 3 Gohar Cottage Bahadur Mistry chawl, Cardinal gracious road, Chakala Andheri East Mumbai 400093

                          Dear colleagues,

                          My account got debited for the amount of around rs.8200 for ecs charge during this lockdown period. As per rbi emi' s are not supposed to be deducted and i have the whole responsibility of my family's living and the bank had deducted such a huge amount which is very needful right now.
                          I am requesting for the reverse of the ecs charged amount.
                          Regards,
                          Farhanaz shaikh
                          ICICI Bank customer support has been notified about the posted complaint.
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                            devikanta
                            May 26, 2020
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                            Address: Sumitomo Chemical India Ltd ,C/o - Keep safe , Gopalpur , Cuttack , Odisha

                            In may 586 rupees charges. I have 5 bank credit card with zero annual charges. Why i keep icici bank credit card. So surrender my icici bank credit card
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Ishu1613
                              May 26, 2020
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                              Hi In my ICICI account there's a charge of Rs 29 and i don't know why it is happening and i want the reason so that i can resolve it and i asked my friend he told me that my card has been decline so the chargers are??
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Surendr Gupta
                                May 26, 2020
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                                Sir, i have not received proceeds/ redemption proceeds of bond (Icici tax bond-012005-tsb-one) bond holder no.[protected] certificate no. 5630 no. Of bonds-two distinctive no.[protected]
                                Kindly send the proceeds at the earliest.
                                Thanks
                                Surendra kumar gupta
                                114/2 ram tirth marg., agarwal farm mansarovar jaipur (Rajasthan)
                                Pin 302020
                                Mail [protected]@gmail.com
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  The Sultanate
                                  May 26, 2020
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                                  Address: Baddi, Solan, Himachal Pradesh

                                  On 25 may (11:56 am), i received a message about debit of 163 rupees. Info shared was iin*i-debit*z. This is fraud and was never authorized by me. This behavior is intolerant as it's without my knowledge. Doesn't mean they can use any terms for fraud
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Sharad Srivastav
                                    May 25, 2020
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                                    On 25/05/2020, a transaction with details "dr tran for funding a/c" debited 1, 000.00 from my account.
                                    I want to know the details about where my money has been transferred and why this transaction was not notified to me by message or mail.
                                    ICICI Bank customer support has been notified about the posted complaint.
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