ICICI Bank Complaints & Reviews

I have tried to shop online and had been not successfully after entering otp, i have tried it many times, it says transaction is declined by the bank, now i tried to recharge my mobile for just 18/- and it says the transaction has been declined for security reasons even after having enough money in the card, tried calling customer support due to covid 19 no one has responded, please help....

The fraud bank has deducted more than 6000 in an year from from my account as ecsrtncharges and they are not telling me why they have deducted that money. Kindly help.

Nothing happened, nobody contact me or reply and nothing done by ur side... Always u people like send this reply as possible... And closed the complaint.. What's this sir?? I have seen many complaints like this ecs charge without confirmation... And ur bank reply that we will touch with you and then u people closed the complaint... Its too bad.. Please give me a better solution and then i want my deducted money reversal that's it. And i don't want reply u like this.. I want clear solution sir

On 22nd jan, 2020 a transaction was done in flipkart for an amount of rs.27, 077/- which failed, but got deducted in my account and emi is also scheduled now. Checked with flipkart customer care, as per them need to approach bank for cancellation. Can you please do the needful. Actually have done the transaction again, which was successful and paying my emi. Thank you.

While processing transaction it showing with held to security reasons please assist me

This is to inform you that i have icici amazon credit card through which i had purchased item from amazon and the same got cancelled because of lockdown, i was waiting for the refund because the total outstanding was equal to the order value, then further amazon initiated the refund after 5 days but the same refund came to my account after you charged interest of ₹200 additionally you further added late payment fee ₹587. Total ₹787

I have sent 10 mails regarding these charges but they are forcing me to pay these charges.
In each mail they are forcing me to pay charges else saying this will affect my cibil.

I want to waiver of aforesaid charges because i have informed icici on 11 april regarding refund delay because merchant (Amazon) had shared the transaction id with same i sent on 11 april in my mail but nobody checked that.

Call me to discuss if required.

Regards

Nisar khan

[protected]

Copying already raised complain here kindly go through it how it was closed without resolution.
Icici bank — amount deducted from a/c without information and notification

2 reviews
Vadodara, gotri, india
Sindhibaldev on may 4, 2020
Mark as resolved
Customer id: [protected]

Hi dear,

My mother a/c in available in icici bank and rs. 1899 deducted from last two years without any notification and information (Iin/i-debit/si one), i came to know this details via passbook entry

1) 5-july-2018
2) 3-july-2019

I want back my deducted amount otherwise i'll escalate this issue to next level.

Do the needful as soon as possible.

Regards,
Baldev


Complaint status
[may 04, 2020]
Icici bank customer support has been notified about the posted complaint.
Verified support
Icici bank customer care's response, may 04, 2020

Dear customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the uid (A0j5kc) in the subject line of your email. Our official will assist you.

Regards,
Icici bank customer service team
Updated by sindhibaldev, may 10, 2020

Hi dear kindly send me your email i'd, so i can send my details. Or you can contact on below my details
[protected]@gmail.com
[protected]
Updated by sindhibaldev, may 14, 2020

Any update on my request?
Updated by sindhibaldev, may 23, 2020

Any update on below complain?
Updated by sindhibaldev, may 23, 2020

How it is close without resolution?

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Complaint comments 1 comment updated: may 23, 2020
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We have a icici bajaj scooter bond which is maturing on 29.06.2023.
I need to change my communication address. I understand that company's old office located at maratha mandir annex, mumbai central, mumbai has been moved now. Please share email id/contact details/ address of new office. Thanks.

Name - surendra kumar
Email id - surendra. [protected]@gmail.com

I am adigoppula krishna tej and my icici ac-no[protected]. Amount of 812.00 rupees have been debited from account saying that dp charges till mar-30.
Actually i don't know that i have any demat account in icici, but amount has been debited.
I tried to contact customer care but i didn't get any response from bank side.
I need my amount back and cancel my demat account immediately.

In my april month bill date is 28.4.2020, but not consider the credit effected on 25.4.2020 of rs.550 & made statement payable extra money of rs.550, and my payment date is 17.05.2020, i cleared my dues before that except wrongly shown amount, now in may month statement they debited rs.500 for late payment, i want justice for the same

Icici-tax saving bond-102003-tsb; bondholder no.:[protected];
Cert. No.: 87210; dist. No.: 419354~9359; dt. Of allotment: 15.12.2003; redemption dt.: 15.12.2006; fv/bond: rs.5000.00;
Names: anil goel / priti goel
Interest / redemption amounts not received. Therefore now i hereby lodge my claims for the payments of interest & maturity amounts (Scan copy of the certificate is attached herewith).

Kindly note the following details / changes:
Correspondence address:
Anil goel, f-106, grand ajnara heritage, noida (Up) – 201301
Contact details:
Email: anilgoel. [protected]@gmail.com
Mob.: [protected] / [protected]

I have tried 2 time online transaction for paying bill using icici credit card but it fails both time;

Dear customer, transaction of inr xxxx on credit card xxxx is withheld due to security reasons. Pls call our customer care.

Kindly note that due to covid-19 situation, even i am unable to reach out to customer care.

Kindly help resolve my issue at the earliest as possible....

An unauthorised debit transaction from my savings bank account is noticed as follows:-

30April 2020
RwdFee/2728315/250320+GST- Rs.117.81Dr.

What is this RwdFee? I couldn’t see any such type of fee in their Rates and Fee section.

Amount 2404.00 hold at my account wrongly.. Not able to use that amount. I have made request to revert to my account through branch but there is no response
Icici bank bhuvanagiri branch
Icic0006052
G. Raja
[protected]

I have trying to buy a laptop from flipkart but whenever i try to pay via icici credit card i am getting a sms ‘transaction of inr xxx on credit card is withheld due to security reasons. Pls call customer care.’ this is the first time i have received this type of error.

I have been trying to call to customer care but no luck and even there is no help related to this in internet banking and imobile.

I need to buy that laptop. Atleast provide an emergency option to contact customer care around these issues.

Dear icici bank,
Me and my have account in your bank. 2 year ago a credit card ([protected]) issued on my father account. Customer executive says its free of cost but it was come with one assist plan without our permission. We tried many times by your bank reuse and says that's our fault. We lost minimum 4-5 thousand rupees due to auto debit. After many tries i block the card by phone banking and receive complaint no. "sr59356021". And the card was blocked.
After the card blocked we reached to bank and enqiure about the card. Customer executive says your card was blocked. Now you can not use credit card and auto pay off. After long time we get again msgs of surcharges. I can't understand if the card was blocked and not used from last 1.5 years why we getting the msg of due credit card bill.

Hi. Last week i lost rupees 1899 from my icici savings account without my knowledge and permission. I got a message that my account is debited rs.1899 for oneast payment. This deduction of money is done without my concern and knowledge. So i think this is fraudulent from the bank. I tried to contact bank customer care but i didn’t get any responses. I want my money back or else i will go for further complaint procedures also eill close my account soon.

My icici savings account number is:[protected]
Name: sandhu s s

I have 100 units of icici premier unit certificate.

Reg. Folio no. Pg20020390

certificate no. 00129861

name of holder : b r prasad

distinctive nos.[protected]...

An amount of 2199/ been deducted from my ICICI account without any consent of mine. The transaction shown as IIN*I-Debit*S. I just cant understand the reason. In last couple of months the same thing happened with some other amount. It's very troublesome as Im not able to find any reason.

My account debited with 999/- today 20/05/2020 iin/i-debit/si cppast
What is this for and why debited without consent.
Why this was debited to my account. please provide details before debiting any amount and credit it back


I want my money back urgently,