I have tried to purchase a laptop from lenovo website and even microsoft one drive account but both transactions failed with the same reason as below;
Dear customer, transaction of inr 89, 539.41 on credit card xxxx is withheld due to security reasons. Pls call our customer care.
Kindly note that due to covid-19 situation, even i am unable to reach out to customer care.
Kindly help resolve my issue at the earliest as i am unable to make the purchases which are my absolute essentials now.
ICICI Bank customer support has been notified about the posted complaint.
May 13, 2020
Updated by Ganeshan Palanichamy ICICI Team,
Kindly act on the same and provide an update please. It would be nice if a customer care executive can reach out to me such that it will help me resolve the issue at the earliest.
Regards,
Ganeshan Palanichamy
Verified Support
May 13, 2020
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kiws) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
May 13, 2020
Updated by Ganeshan Palanichamy Hi ICICI team,
Kindly provide me with email id which is visible. Currently it's displayed as [protected]@icicibank.com.
Kindly note that I have already sent an email to customer.[protected]@icicibank.com which again is of no service.
Regards,
Ganeshan Palanichamy
I have tried 2 times online transaction for paying bill using icici credit card but it fails both time;
Dear customer, transaction of inr xxxx on credit card xxxx is withheld due to security reasons. Pls call our customer care.
Kindly note that i am unable to reach out to customer care ever!
Kindly help resolve my issue at the earliest as possible.