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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 372

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V
Vijayrao Ratnakumari
May 14, 2020
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Address: Achanta(md) A. Vemavaram (post) West godavari (dist) 534272

Why is My balance deducted .I want reason please tell me i don't apply any policy, privecy in u r bank
So Re credit my balance .ICICI bank
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    S
    Saif Anis
    May 14, 2020
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    Address: Phoolpur allahabad utter pradesh,212402

    Dear customer,

    Greetings from icici bank.

    A purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx696 on 14-may-20. Info: iin*i-debit*si.
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      Prince Jhawa
      May 14, 2020
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      cyber crime online transaction

      Address: 481,phase 10

      Txn of INR 1, 899.00 done on Acct on 14-May-20.Info: IIN*I-Debit*S.Avbl Bal:INR .Call 18002662 for dispute or SMS BLOCK 238 to [protected]...
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      Aswathy Raveendran R K
      May 14, 2020
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      Hi,
      Got a email that my account is debited.

      purchase of INR 1, 899.00 has been made using your Debit Card linked to ICICI Bank Account XX840 on 14-May-20. Info: IIN*I-Debit*SI .

      I want my cash back.. Please help me to take necessary action.

      Thanks
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        S
        Sam Boro
        from Pune, Maharashtra
        May 14, 2020
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        Rs 1, 899.00 is debited from my account without taking my permission.

        on 5:17pm 14.05.2020

        Info: IIN/I-Debit/SI ONEAST
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          T
          Technical Alpha Male
          May 14, 2020
          Resolved
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          Resolved

          Address: Ataria Complex, Baner Pune, 411045

          My name is kiran deshmukh (Icic bank custmer baner pune)
          I have transfered money to wrong/unknown bank account by mistake

          Transaction date and time : 14 may 2020.10.41 am

          My account number : sba[protected]
          Iffc code : icic0000985

          Unknown account number :
          Upi/[protected]/mango payment/dummy name/icici bank

          Amount : 3800/-

          Please help me with my amount bank
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 15, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Shaina Farheen
            from Kolkata, West Bengal
            May 14, 2020
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            Every month the bank deducts consecutively quadruple times this type o[censored]nethical charges from my account!!
            I want the bank to reverse the charges ASAP!!
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              P
              prn prn
              May 14, 2020
              Resolved
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              Resolved

              I have tried 2 time online transaction for paying bill using icici credit card but it fails both time;

              Dear customer, transaction of inr xxxx on credit card xxxx is withheld due to security reasons. Pls call our customer care.

              Kindly note that due to covid-19 situation, even i am unable to reach out to customer care.

              Kindly help resolve my issue at the earliest as possible.
              Aug 11, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 15, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktjj) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              ICICI Bank — icici bank icici credit card - transaction withheld due to security reasons

              I have tried 2 times online transaction for paying bill using icici credit card but it fails both time;

              Dear customer, transaction of inr xxxx on credit card xxxx is withheld due to security reasons. Pls call our customer care.

              Kindly note that i am unable to reach out to customer care ever!

              Kindly help resolve my issue at the earliest as possible.
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                N
                Nagaravi
                May 14, 2020
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                Resolved

                When i checked my bank transactions and i found that there is one debit transaction '*' dp chgs till dec-19' every month starts from jan-20.

                Also observed that there are 4 times deducted 29.5 in jan-20 with the description 'atmdec chg/[protected]/5922+gst' where i am unable to withdraw amount.

                Can you please refund my amount.
                +1 photos
                Aug 11, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 15, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktjt) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Priyankaalla123
                  May 13, 2020
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                  Resolved

                  I am priyanka alla. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-20) dp charges on

                  28/04/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                  Message to my mobile. I need justice and my money back immediately. My account number is[protected].
                  Mobile no. [protected]

                  Please help.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 14, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  this is the image. Please assist for getting my money back.

                  icici bank dp charges dmc/in30302873159226 dp chgs till mar-20 - Comment #3683317 - Image #0
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                    Y
                    Yavanthi Shivakumar
                    May 13, 2020
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                    I haven't received any calls yet. But my Credit Card is getting over charged. I wish you would be sensible to our financial situations and not exploit more than what it is..
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                      R
                      RahulKumar2081988
                      May 13, 2020
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                      Resolved

                      Address: aIROLI

                      I am rahul kumar. 827.00 rupees has been deducted from my account as[protected] [protected] dp chgs till feb-2
                      0) dp charges on

                      29/10/2015. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                      Message to my mobile. I need justice and my money back immediately. My account number is[protected].
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 13, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kios) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D
                        Dheeraj Sampath
                        May 13, 2020
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                        Resolved

                        I am an icici bank customer. I am being charged around 414.81 rupees every month. I don't know what the charges are for. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type deduction is not good please return my charged amount. My email id is [protected]@gmail.com

                        This is not first time. Their customer care doesn't seem to respond to my emails.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        May 13, 2020
                        Updated by Dheeraj Sampath
                        NACH_AD_RTN_CHRG~PRUMF~07MAR20
                        Verified Support
                        May 13, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Akash Lal
                          May 12, 2020
                          Resolved
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                          Resolved

                          I have icici credit card. They charge me extra for auto debit return fee. I didn´t applied for this service and icici bank didn´t gave me any information about this service, they just did by themselves and now they are charging me every month.
                          I need my all extra charges back and remove this service from my account asap.
                          Name: akash lal
                          Email id : [protected]@gmail.com
                          Contact :[protected]
                          Dob: 14 june 1997
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 13, 2020
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Ankit Chaturvedi Kannauj
                            May 12, 2020
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                            Resolved

                            Address: Faizullaganj lucknow

                            Myself ankit chaturvedi, i have been with icici bank since 2016. Each year 807/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till mar-20 is shown in the statement. So please make sure to credit the amount which has been debited so far. A/c#[protected] ifsc#icic0000325
                            +1 photos
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 13, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              G
                              Ganeshan Palanichamy
                              May 12, 2020
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                              Address: ICICI Bank

                              I have tried to purchase a laptop from lenovo website and even microsoft one drive account but both transactions failed with the same reason as below;

                              Dear customer, transaction of inr 89, 539.41 on credit card xxxx is withheld due to security reasons. Pls call our customer care.

                              Kindly note that due to covid-19 situation, even i am unable to reach out to customer care.

                              Kindly help resolve my issue at the earliest as i am unable to make the purchases which are my absolute essentials now.
                              ICICI Bank customer support has been notified about the posted complaint.
                              May 13, 2020
                              Updated by Ganeshan Palanichamy
                              ICICI Team,

                              Kindly act on the same and provide an update please. It would be nice if a customer care executive can reach out to me such that it will help me resolve the issue at the earliest.

                              Regards,
                              Ganeshan Palanichamy
                              Verified Support
                              May 13, 2020
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kiws) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              May 13, 2020
                              Updated by Ganeshan Palanichamy
                              Hi ICICI team,

                              Kindly provide me with email id which is visible. Currently it's displayed as [protected]@icicibank.com.

                              Kindly note that I have already sent an email to customer.[protected]@icicibank.com which again is of no service.

                              Regards,
                              Ganeshan Palanichamy
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                                K
                                Kavana N
                                May 12, 2020
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                                Resolved

                                Hi,
                                I have a saving account in ICICI bank and had taken business loan.
                                I have opted for Moratorium in spite of which the EMI amount has been taken to lien from my personal account.
                                I have been trying to reach customer care. even visited the branch but not getting any kind of response or been able to connect to the concerned person. It is an emergency and request the authority to look into this concern and resolve the issue on priority.

                                Regards,
                                N Kavana
                                Email: [protected]@gmail.com
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 13, 2020
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Aniket1281
                                  May 12, 2020
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                                  Resolved

                                  bill payment done twice

                                  On 11th may, 2020 my credit card bill didnt get auto debited. I called the customer service they said pay bill online as its some problem on their end. I did the payment online. Later evening same day amount got auto debited too. So i paid bill twice. Then i tried calling their customer service, call got dropped several times. I have all recorded calls. Then i tried to contact through email on website and app. But no help. Totally irritated,...
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                                  Neelam khatri1407
                                  May 12, 2020
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                                  Address: Bahadurgarh haryana 124507

                                  Hello Sir/Madam

                                  I am writing to know about the unknown deduction of amount 1427.81 Rs from my account[protected] on 5TH MAY 2020 on the name of VSI*AMAZON ST.
                                  I have made a query with Amazon also but they did not find any transaction of this amount.
                                  Kindly do the needful.Waiting for your reply.
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                                    M
                                    Moizkhan Khan
                                    May 12, 2020
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                                    Resolved

                                    Hi moizkhan khan here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-20) on 28-apr-2020. I have neither subscribed nor used my demat account till now.

                                    Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                    Mentioned the transaction remark - dmc/[protected] dp chgs till mar-20

                                    We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                                    Kindly refund my money at earliest.
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 12, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kdfg) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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