ICICI Bank Complaints & Reviews

Sir,

Please help me understand the charges on blocked card. Last time, without my concert first time the amount was deducted from my sb account. It was not right and we blocked the card. I had bad financial period during which it was just deducted and even escalations were not heard.

But, i see there are charges happening on the blocked card.

[protected]

Please revert the same charges or explain me the reason for charges. I have sb account from last 11 years. I would like to have fair deal and move further on my sb account.

Looking forward for your support to resolve the issue and help me next steps.

Best regards,
Yavanthi shivakumar

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 11, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Sector 21 C faridabad

Hello sir,

I recently opened insta saving account with icici bank during lockdown. My salary is been credited to the same account in april month. But i can't withdraw any money from such account, due to debit freeze status. I visited sector 21 c faridabad branch. But didn't get any positive response. I want to highlight the same to your knowledge. Please resolve this immediately....

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Iam one of the customer of icici bank and now i fully scared on this bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls. I don't know why they charged using the way of ecsrtnchg and what is this?
I already posted the same complaints on hdfc bank loan account for asking why ecs charges made and they replied me that the hdfc bank doesn't charged for emi ecs bounce charges.
Respected sir i want to know why the icici bank charged my account.in this covid-19 pandemic days so many people are very disturbed for this type of charges. Atleast they have maintained some s complaint. Kindly i need my amount reversal for my icici account. Its amount near by inr 590. And i must have to know why the icici bank charged this amount. Please do some needfull.

+3 photos

May 9, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

May 09, 2020

Updated by Mahenth Iyyappan Icici bank account number is[protected] and phone number is [protected]

Verified Support

May 10, 2020

ICICI Bank Customer Care's response Dear Mahenth Iyyappan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

May 12, 2020

Updated by Mahenth Iyyappan Nothing happened, nobody contact me or reply and nothing done by ur side... always u people like send this reply as possible...and closed the complaint.. what's this sir?? i have seen many complaints like this ecs charge without confirmation...and ur bank reply that we will touch with you and then u people closed the complaint...its too bad..Please give me a better solution and then i want my deducted money reversal that's it. And I don't want reply u like this..i want clear solution sir

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I wanted purchase some service from icici i bank credit where i unable to pay and i'm getting reasons like this exp:dear customer, transaction of inr 45, 450.00 on icici bank credit card xx9013 is withheld due to security reasons. To complete your trxn, pls call customer care. I have rs. 88000/- limited in the card but many time called customer care helpline but there telling me to try after 24 hour and i try after that the same above error message i am getting when we are making on time payment them
Bank not giving to make payment

Regards
Syed dadepeer hussaini
[protected]
A/c no:[protected]

+1 photos

Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Icici bank is charging me pos dec charges of rs.29.5 over 40 times between 29th apr - 1st may, they've done this earlier too but this time they just went overboard with this nuisance. As it is a lockdown, i've not used my card at any pos so it is impossible that i am charged and that too 40 times, this is completely absurd!
I've seen many people raise this complaint, please do something about it. I bet the bank has earned crores, if not hundred crores of rupees just by unfairly charging thousands of customers this amount.

+2 photos

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

ICICI Bank Customer Care's response Dear Jackson Mathews,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0k1tv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: All over india

Am an icici bank customer. Today[protected] ecsrtnchg charged 414.60 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

+1 photos

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Paradip, odisha

Dear sir, i recharge fastag id no[protected] Rs.2500/- on dtd. 07.05.2020 deducted sbi netbanking, but not credited on fastag account.

+1 photos

May 08, 2020

Updated by Janak kumar jena Kindly necessary action

May 09, 2020

Updated by Janak kumar jena Kindly credited fastag account

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Am an icici bank customer. Today 13-02-18 ecsrtnchg charged 413, etc total my salary 8000rupees has been deduction within 5 min. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Samuel.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

May 08, 2020

Updated by Samsyn Am an icici bank customer. Today[protected] ecsrtnchg charged 413, etc total my salary 8000rupees has been deduction within 5 min.I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Samuel.

Verified Support

May 09, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have been an old customer with icici, however im not satisfied with the services they are giving in the name of posdec charges. Everyone knows its not a good time for everyone but still they want to deduct posdec charges that too not once but multiple times. I want the refund of my all posdec charges which is been charges recently asap or i have to try other ways to take my hard earned money back.

+2 photos

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jul 21, 2021

Updated by Aakash leo Havent got any reply from the bank yet.

Jul 21, 2021

Updated by Aakash leo Its better to provide the refund now.

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Iam rinto aj, an mount of 291.61 rupees has been deducted from my account in the name of dp chgs till 20 on 6th may 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to comlain anywhere else if needed

Regards,
Rinto

Aug 14, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jqm3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 162/B NAVEEN NAGAR, AISHBAGH , BHOPAL

On 28/04/2020 there is a deduction of rs 757.17 with transaction remarks dp chgs till mar 20, i dont under stand how anyone can deduct any amount from my account without permission, without prior notice, and also no alert message was sent to mobile for this particular deduction. And all of this happened when i have niether created, used or linked any demat account to my icici account. This has broken my trust completely as this time somehow i caught this transaction but most of the time customers like me are unaware of these transaction since no alert message or notification message are sent.

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvxi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

May 11, 2020

Updated by saifashhad @icici bank customer care, where exaclty do i need to send mail please tell me in message here or on mobile - [protected] as mail address in the comment box is only visible as [protected]@icicibank.com

May 14, 2020

Updated by saifashhad There is no response from anyone in last 3 days, how ridiculous icici bank can be, i was a loyal customer for so many years, now i am thinking to close my account and suggest all my friends for the same if they continue to ignore.

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Address: sadalpur,hisar,haryana pincode 125052

Website: icici bank

My account was deducted twice a day because of an ECRTNCHG charge. this charge is for what i dont know. almost 1300rs is deducted from my icici account. and because of lockdown i cant go outside or bank branch.
so bankers please make sure this amount deducted for a strong reason otherwise i will go for high compliant against you

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Address: Icici bank, Mount road branch, chennai

I failed to maintain balance in my savings account, so i missed paying my icici debit card emi of last month through auto-debit option. I thought of choosing moratorium. Later i paid my emi through virtual credit card payment option before emi due date. Also paid 620 addition for the auto-debit return fee. But i got sms from icici as rs 2859.65 is due on debit card emi which again charged with an additional fee. Refund the 620 i paid extra...

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Address: ICICI Money Multiplier Bond

Hi team,

I had purchase 3 bonds for my 3 daughters in january 1998, which are to be redeemed in august 2020.
I am unaware of how and where to contact to get these bonds redeemed.
Kindly help me to know what procedure has to be followed to initiate the credits.
My certificate number is 67093, 67094 & 67095 and bondholder number is 2589078, 2589079 & 2589080

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jk0h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am bhavna batra an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th march 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to comlain anywhere else if needed

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jk0j) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi, shivam here,

I have a complaint regarding dp charges, there has been amount deducted twice from my account on the name of dp chgs till march 20 on 30-apr-2020. Amount values are 812.17 rupees and 13.83 rupees. What is it?? Why it has been deducted?? Please refund my money. Don't loot money of people.

This is totally unacceptable behaviour that too in this situation. Please refund my money.

Aug 11, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jjyr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: BITS Pilani, Rajasthan, India

I made an online payment of rs 3950/- today 07 may 2020 at 10:10:35. To t. I. M. E. (Or triamphant institute of management education) from their site uning eazypay through credit card to their icici account. T. I. M. E.in your cliant.
The payment is not acknowledge by eazy pay, neither acknowledge mail received.
The amount is debited to my credit card. Please urgently look into this.
I can be contacted at [protected]@gmail.com

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jjzb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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In this week 4 times this posdec has been debited in my SB Acc.

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Address: Shimla, Himachal Pradesh

My icici saving account was debited of posdec chg 29.50 (Including gst) more than 24 times total amount 708/- within a last 3-5 days. I tried calling customer care many times but it was of no use. As it is a paid call i ended up spending more than 50 rs. More from my mobile balance. I was so irritated with them. No one answered the call and it automatically disconnected after 10-15 minutes. I visited the branch but they could not justify...

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This very cheap and unprofessional from the reputed for name sake bank like icici bank.

In last 6 days the bank has deducted 7 times 29.50rs without any notifications or information, who gave you authority and can you do such cheap business from consumer.

These charges doesn't make sense nor are valid nor gave prior information, i have accounts in 2 more banks citi bank and kotal they are so professional and downward customer services.

Im going to close my account from this bank and also close my demat account and other family members account if any single amount is dedicated without proper information and notice.

i have removed all my balance amount and transferred it to kotak and citi bank

+3 photos

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

May 08, 2020

Updated by Ashish Kadam 2 The complaint has been not solve they are just faking and giving reason and hiding their cheap business, i have 4 more saving account non of them charges me for decline charges or for low fund, instead they message email and give info on same they never cheat and cut charges on name of POSDEC that wit GST

here is an example of how kotak bank deal.

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 372

changes on blocked credit card

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account is debit freeze

ecs charged for unwantedly

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credit payments declined

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pos dec charges of rs.29.5 charged over 40 times in one day

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ecsrtnchg charges, amount debited

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regarding not credited fastag account

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deduction named ecsrtn...

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refund of posdec charges

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icici bank dp chgs till feb 20 issue

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amount of 757 rs was deducted as per dp charges, though i have never created or linked any demat account with icici

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ecsrtnchg

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request refund of auto debit return fee charged on debit card emi

icici money multiplier bonds query

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unauthorized deduction without information

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deduction of dp charges: icici bank

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eazypay - triumphant ins

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posdec charge rs.29.50/-

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posdec chg multiple times

too much multiple posdec charges

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ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 372

changes on blocked credit card

Post your Comment

account is debit freeze

ecs charged for unwantedly

Post your Comment

credit payments declined

Post your Comment

pos dec charges of rs.29.5 charged over 40 times in one day

Post your Comment

ecsrtnchg charges, amount debited

Post your Comment

regarding not credited fastag account

Post your Comment

deduction named ecsrtn...

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refund of posdec charges

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icici bank dp chgs till feb 20 issue

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amount of 757 rs was deducted as per dp charges, though i have never created or linked any demat account with icici

Post your Comment

ecsrtnchg

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request refund of auto debit return fee charged on debit card emi

icici money multiplier bonds query

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unauthorized deduction without information

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deduction of dp charges: icici bank

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eazypay - triumphant ins

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posdec charge rs.29.50/-

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posdec chg multiple times

too much multiple posdec charges

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