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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 372

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S
Saiyad Mohammad Zafar Ayan
Jul 21, 2020
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Address: Bhadrewar, hooghly, West Bengal
Website: www. Icicibank. Com

I am md zafar i have a saving account in icici bank branch, bhadrewar, dist, hooghly west bengal, today i was went to branch for requesting my check book there wea a lady i told him madam that please you accept my cheque book request and she want me id proof original but that time i have not original id proof i had a xerox copy of my id proof i request him madam please corporate with me and i said him you accept my request from this xerox copy but she became angry with me on my i request and she told me you you close your account from here and she warn me here will not any request accept here and these matter i told the branch manager she too began srand with her and she said me my employee is right i want you take action against these employees as soon as
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0u6f7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Sriharsha Eedupuganti
    Jul 21, 2020
    Resolved
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    Resolved

    I had taken a loan in paytm postpaid and i cleared the loan payment and still icici kept 12947 rupees as lein. No one is giving exact solution what to do
    Aug 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 21, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0u4qz) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      ashkingmad
      Jul 21, 2020
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      Hi,

      I have applied for reliance rights issue by paying the 1st installment and kept money in my savings account remaining for next installment, however there is no intimation or deductions and simply the due date crossed.

      Now the shares are not available in demat as well as icici corporate is telling that refund cannot be processed.

      On top of huge brokerage that this broker is charging, this is daylight robbery.

      Please don't and never choose this robbery brokerage services, and they never provide any support. Most of the responses come after few weeks so that customer will lose track of it and this is one way of icici direct looting money.
      ICICI Bank customer support has been notified about the posted complaint.
      Jul 21, 2020
      Updated by ashkingmad
      As an update to the complaint, I have written emails to Chief Branch Manager, and Regional Manager and very poor responsibilities.

      They look only for selling their products and once you bought, forget it.. you can never reach them irrespective of what portfolio you hold.

      EXTREME POOR SERVICE AND RESPONSIBILITIES OF ICICIDIRECT and ALSO, MONEY LOOTERS
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        G
        from Delhi, Delhi
        Jul 21, 2020
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        From

        Kapil arora and ritu sehgal
        S-146, first floor,
        Greater kailash-1
        New delhi-110048

        To,

        The manager,
        Icici bank,
        W - 57, greater kailash, part - i,
        New delhi, delhi 110048

        21/07/2020

        Dear sir/madam,

        I am holding a savings account in your bank for the past 1 and half years. I wish to bring to your notice that an amount of 7670/- has been debited from my account on 18/07/2020 not executed by me.

        The transaction came to light when got the message on my app.

        My account details are:

        Name:kapil arora and ritu sehgal
        Account no:[protected]
        Type of account: savings
        Charges deducted : 7670/-

        I am enclosing a copy of my account’s balance status, which reflects the transaction number and other details of the non expected transaction from our home branch, we withdraw money from our account and no body in bank told us or informed us that if you withdraw money from your acoount charges would be deducted, i am not expecting this kind of services from your renowed bank, really very disappointed from your side and your staff.

        Please look into this deduction of 7670/- and credit my account at your earliest. Please contact me on my cell [protected] in case of anything. I highly appreciate and look forward to your help.

        I request you to take up this matter urgently to help me recover my money.

        Yours sincerely,
        Ritu sehgal
        [protected]@gmail.com
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          B
          B.Deepan chakaravarthy
          Jul 21, 2020
          Resolved
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          Resolved

          Address: No.1a, appalakara street narimedu madurai-625002

          What is mean by posdec charge?
          It is debit card decline charge while trying to pay merchant or anything. What the hell?
          I didn't even swipe by debit card and i have been charged 8times, posdec charge of 29rs from 13th july to 18th july i've only recharged netpack for my mobile through phonepe and it doesn't even got declined then why the hell i've to lose 232rs? By deducting 8times i've proof and i can submit it. It's like la robbery via online while we think our money is safe.
          Jul 21, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 21, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            shakthigokulraj
            Jul 20, 2020
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            Resolved

            Address: ICICI Bank Ltd, Bagalur Main Road, Dwarkanagar, Iaf Post, Yelahanka, Bangalore 560063, Karnataka

            Hi Sir,

            I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily last 17/07/2020 (ECSRTNCHG) without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.3705. The bank hit charges multiple times like (529.15+590+590+590+590+590+225.85=3, 705).This is ridiculous. I am requesting my refund back to my card. Otherwise I would like to deactivate my account from this bank, this is not fair.

            Yes, I agree that I had a loan due in Money View, Due to COVID-19 that too INR.1776. I was unable to pay it. My question is befor charging. they have to update or get confirmation from us, right?

            Name: Gokulraj S
            Account number: SBA-XXXXXXXX3910
            IFSC: ICIC0002318

            Awaiting for your reply.

            Thanks and Regards

            Gokulraj S
            gokulraj.[protected]@gmail.com
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 21, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              W
              Weight
              Jul 20, 2020
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              Sir i am ist year student btech i want to recheck my paper so i form fill and pay money money is deduct from my patym wallet but transaction is failed and money is not refunded on july 20 and reference number is[protected] so please help to refund money in this same account
              ICICI Bank customer support has been notified about the posted complaint.
              So sir how I get my money refund
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0u4r4) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sajeesh Vijayaraghavan
                Jul 20, 2020
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                I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 20th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tyic) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team 
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                  G
                  Gajapathy Balajee
                  Jul 20, 2020
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                  Address: Siruseti

                  My multi wallet card is valid till 04/21 but it is declined for every transaction.
                  When i am checking with website it is showing invalid card status.
                  It has balance of more than 1500rs.
                  My phone number is not linked with multi wallet card.
                  Please look into the matter as soon as possible and activate my card
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tyj9) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team   
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                    V
                    Vaishnavi Khambu Rai
                    Jul 20, 2020
                    Resolved
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                    Resolved

                    It's been twice already that bank has deducted my 1899 rupees and in my pass book it is written that it was due to some kind of renewal of scheme. I don't even remember when i agreed to pay for any scheme that existed, clearly this is misuse of authority and i am really disappointed with the bank. I remember getting a call from the employee and explaining some stuff, which i didn't even understand. Angel just asked me whether i understood or not and i said yes, there was no such mention of money being deducted or taken. But then they suddenly take away money for some scheme... This is fraud according to me and everything must be explained before engaging such schemes with customers. Also bank has no such authority to take money from my account without consent or proper information
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 20, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tyhy) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team   
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                      A
                      Amrit_2020
                      Jul 19, 2020
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                      Address: Diva Thane Mumbai Maharashtra

                      I am amrit chandra das my icici bank account no[protected] on salary savingg account
                      25/09.2019 fraud with my account rs 5555 / transection i contact but no response pls resolve
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Jul 19, 2020
                        Resolved
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                        Resolved

                        Since may 2020, my money as been debited 5 times amounting to more than rs 1500 without my consent towards nach_ad_rtn_chrg~iprumo~16 and without any notification. Why is this happening i want my money back
                        What is this transaction purpose?
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tt98) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          Madhan Nisanth Ashokan
                          Jul 19, 2020
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                          At the time of 4.43 I received a message rs119 debited from your account for VSI Amazon prim, I was in my home I didn't purchase anything any no OTP to my number but amount debited, what's the reason are you guess forging tge people's by running fake bank..
                          ICICI Bank customer support has been notified about the posted complaint.
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                            M
                            manish mani gm
                            Jul 18, 2020
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                            Address: Bharathi Nagar Gerugambakkam, No 771

                            Please don't get ecsrtn
                            ICICI Bank customer support has been notified about the posted complaint.
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                              B
                              baldev singh 397
                              Jul 18, 2020
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                              Hi team, My name is B Baldev Singh. I am having a credit card with your bank since long time. As i am unable to pay the interest i thought of closing the credit card. I requested the closure of credit card but costumer care girl said me to pay off the outstanding the amount and hence my request will be accepted. As accordingly i paid the same and requested for the closure. But when i called again they said this number and my email id [protected]@gmail.com is not in their records or it is not matching with the credit card. This is the problem i am facing with the team since 2019 and they have been putting the late payment fee every month till now. The customer care said me that if the payment is done at that moment there will no dues again and i can proceed with the closure . But till now they are charging me with late fees. I kindly request you to help me with closing this issue at the earliest as i am really feeling tortured and mentally harassed with this thing. If this thing isn't resolved i will surely file a case against icici for misguiding and cheating . So it my request to you please respond accordingly at the earliest.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                M
                                Mitali Khandelwal
                                Jul 18, 2020
                                Resolved
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                                Resolved

                                I dont wish to apply for expression debit card.
                                I am afraid of the charges of expression debit card and moreover i am not in need of services of that card.
                                So please help me to get simple debit card
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tn12) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  shubham.lonewolf
                                  Jul 18, 2020
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                                  These charges has been deducted from my account. Why has this been deducted from my account? What is this nach_ad_rtn_chrg~prumf~25jun20~cb9c
                                  0a2~14386945gst. Could you please explain?

                                  Incident date: 18/7/2020

                                  Kindly provide the refund

                                  Mobile no: [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Moms_ hood
                                    Jul 17, 2020
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                                    Address: 18-401 Avanti Highland Residency, Dhokali Road

                                    There have ecsrtn charges of 590inr on two occasions 3rd july and 4th july for my personal loan day before my due date is 5th of month. Please help
                                    Please check my attachment.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      gsk241930
                                      Jul 17, 2020
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                                      Address: hyderabad

                                      An amount deducted from my bank account named undermentioned
                                      NACH_AD_RTN_CHRG~IPRUMO~05JUN20~27d6e8f~

                                      Let me know why you charging this amount from my account. What this is charge for?
                                      Kindly refund my money otherwise i will file a compliant in consumer forum.
                                      Thanks & regards
                                      Sai Krishna
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        Vignesh Manickam
                                        Jul 17, 2020
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                                        I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transacion.I have checked this when i was going through my account statement, the amount was debited on 17th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                                        ICICI Bank customer support has been notified about the posted complaint.
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