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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 374

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A
abhineet05
May 5, 2020
Resolved
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Resolved

I would like to bring it to your notice that, the amount of rs. 429/- has been deducted from my icici account and the transaction message says vsi/amazon stan.
Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 05 may' 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 05, 2020
ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    A
    Ankur Uthra
    May 5, 2020
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    rwdfee fraudulent transactions

    There have been two transactions on my account which weren't done by me

    RwdFee/[protected]/210320+GST
    RwdFee/[protected]/210320+GST

    I verified that all my payback rewards have been redeemed.
    These were fraudulent transactions. .

    Kindly have a look and revert my rewards and above mentioned transactions....
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    D
    Dorcas
    May 5, 2020
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    Address: Pune, Maharashtra

    Hi Team,
    An amount of 299 has been deducted from my bank account at midnight 05/05/2020 vin*Google/sto... I have not subscribed any services. Kindly help me in this fraud transaction. Please refund my amount at the earliest. Its a crucial time for me.
    +1 photos
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      B
      [email protected]
      May 5, 2020
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      Address: Baddi (solan) Himachal Pradesh

      Please check this and please help us [protected]@gmail.com
      +1 photos
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        S
        srilekha karamkonda
        from Hyderabad, Telangana
        May 4, 2020
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        Address: 12-8-275/28 /B, New Mettuguda

        What is wrong with icici, it keeps deducting my money .I don't have any pending charges. bank automatically deducts the money from my account and it didn't deduct any money and charging extra for it ..I want my money back asap
        +1 photos
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          A
          Amiya jana
          May 4, 2020
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          My name is Amiya jana, ₹688 has deducted for no reason.
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            A
            antaradas421
            May 4, 2020
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            Resolved

            Address: 183 nabapally manickpur 2no. gate near khal par

            I am customer of icici bank from past 13 years, they started to debit 29.50 rupees every day from my account and it is my salary account so i don't keep sufficient amount in it. They cut 6 times till date of earlier said amount without my knowledge and don't know how much they cut. And also they have not serve us ant emergency no. And other no. S at temporary suspended due to lockdown.
            +1 photos
            Aug 11, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 05, 2020
            ICICI Bank Customer Care's response             Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              B
              barkha asrani
              May 4, 2020
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              My name is Barkha gopaldas Asrani
              I have icici salary account since from 2016
              But suddenly I have PISDEC charges which deducted from my account almost 7 times in this month.every time there is 29.50 rs deduction
              +1 photos
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                N
                Nitshukla
                May 4, 2020
                Resolved
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                Resolved

                I am using icici account and rs 826/-deducted from my account as (Dmc/in[protected] dp chgs till march 2020 on 29-apr-2020. I have never used my demat account till now.

                They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [[protected]]
                Aug 10, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 04, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  N
                  Nitin941
                  May 4, 2020
                  Resolved
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                  Resolved

                  I work in pune. I had applied for credit card around october 2019, but didn't receive any card till date. But they keep sending bills in my mobile every month. Tried phone banking also but they dont support. They keep asking credit card number from me which i havent recieved. Now they are not even picking my calls. This is very unprofessional behavior from such reputed bank.
                  Aug 11, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 04, 2020
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j5kg) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    sindhibaldev
                    May 4, 2020
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                    Address: Vadodara, Gotri

                    Hi dear,

                    My mother a/c in available in icici bank and rs. 1899 deducted from last two years without any notification and information (Iin/i-debit/si one), i came to know this details via passbook entry

                    1) 5-july-2018
                    2) 3-july-2019

                    I want back my deducted amount otherwise i'll escalate this issue to next level.

                    Do the needful as soon as possible.

                    Regards,
                    Baldev
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 04, 2020
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j5kc) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    May 10, 2020
                    Updated by sindhibaldev                     Hi dear kindly send me your email I'd, so I can send my details. Or you can contact on below my details
                    [protected]@gmail.com
                    [protected]
                    May 14, 2020
                    Updated by sindhibaldev                     Any update on my request?
                    May 23, 2020
                    Updated by sindhibaldev                     Any update on below complain?
                    May 23, 2020
                    Updated by sindhibaldev                     How it is close without resolution?
                    View replies
                    Hi dear kindly send me your email I'd, so I can send my details. Or you can contact on below my details
                    [protected]@gmail.com
                    [protected]
                    Reply
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                      A
                      [email protected]
                      May 4, 2020
                      Resolved
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                      Resolved

                      Address: Sec 19 Chandigarh

                      My name is akshay vyas. My account no. Is[protected] of icici bank. Posdec chg were deducted from my account on 4 may. 13 transactions of rs12.50rs were deducted 13 times. Total amount deducted is 390rs. I want to know why these charges are deducted from my account without any consent. I want to deactivate my icici bank a/c but before that i want explanation why these charges were deducted? This is a very wrong practice of icici bank.
                      +2 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 04, 2020
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Mine12
                        May 4, 2020
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                        Address: Baselisahi near baseli sahi puri

                        Dear Sir,
                        My nameis Peeyush Mohanty

                        Rs29.50 has been deducted from my Saving account no[protected] as POSDEC CHG on dated 02.05.20.

                        Why this amount has been deducted pls explain and reimburse the same immediately

                        Thanks & regards
                        Peeyush
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                          M
                          Mohammed Zibran Ali
                          May 4, 2020
                          Resolved
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                          Resolved

                          Dear team,

                          Yesterday on 3 may 2020 why my account was debited by inr 355.18 + 29.50 + 29.50 = 414.18 inr my account statement is showing it is a ecs charge and transaction date is 4 may 2020 but yesterday date was 3 may 2020 how it is possible to deduct an amount on 3 may 2020 for 4 may 2020. Please revert me as soon as possible and i have attached a file for your reference. And i want my amount to be refunded as soon as possible.
                          +1 photos
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 04, 2020
                          ICICI Bank Customer Care's response                           Dear Mohammed Zibran Ali,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            kingsathis
                            May 4, 2020
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                            icici credit card charge... unnecessarily charge... heavy fine

                            I'm a 5 year old icici bank customer... I own 2 credit cards also...

                            I never pay any due late till date for the past 5 years...
                            For my hpcl cc card number: [protected]

                            For the april month... My spending is only 169rs...

                            Rbi relax moratorium for dues... So, i think it's a very small amount... Also considered rbi relaxations... I didn't care and forgot the due of rs 169 on date......
                            +1 photos
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                            R
                            Raviraj Ramesh Kadam
                            May 4, 2020
                            Resolved
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                            Resolved

                            Address: Aurangabad, Maharashtra, India

                            4 times in one-month (April) money deducted from the account i ask to icici customer care and they are saying they can not give information about deduction due to corona.

                            Please help me to understand why this money deducted?

                            My account number is[protected]

                            Please check below deduction details:

                            9/4/2020 9/4/2020 ecsrtnchg060420_sr[protected] 590
                            9/4/2020 9/4/2020 ecsrtnchg01_060420_sr[protected] 590
                            13/04/2020 13/04/2020 ecsrtnchg02_060420_sr[protected] 590
                            22/04/2020 22/04/2020 ecsrtnchg200420_sr[protected] 590
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 04, 2020
                            ICICI Bank Customer Care's response                             Dear Raviraj Ramesh Kadam,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              H
                              Hemali Parikh_2371
                              May 4, 2020
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                              I have been mailing the customer care and trying to contact them since 3rd march regarding the amount blocked by icici merchant services but there is no resolution till date.
                              They have blocked by 13350/- since november 2019.
                              Inspite of giving them all the details they required on mail and also contacting the nodal officer neha kirti i havent yet got my money back which is wrongfully blocked by the bank.
                              Kindly request you to please check the full issue in the mail sent to u at [protected]@icicims.com from my registered email id.
                              Would be happy to provide u more clarification over call as well.
                              Unlike u i will pick up the call and also talk anytime u call.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 04, 2020
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j5j9) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              May 08, 2020
                              Updated by Hemali Parikh_2371                               I have sent the mail please check.
                              Previous mails subject line is as below can cross check that also for reference.
                              [FDC-External]: Fwd: Refund of blocked amount (Urgent attention) [Ticket#[protected]]

                              Tickets number can also be found be below.
                              the reference number is 56158678.
                              Case Created - #56158678
                              Case Created - #55400139
                              Ticket#[protected]
                              Ticket#[protected]

                              ONLY TICKETS OR CASES HAVE BEEN CREATED BUT NEVER GIVEN ANY KIND OF RESOLUTION.
                              WORST OF THE ICICI BANK LTD.
                              WOULD NEVER RECOMMEND ANY OTHER OF MINE TO USE YOUR SERVICE.
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                                A
                                Ayushi25
                                May 4, 2020
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                                Address: New delhi

                                My money get deducted every month refund my money and stop this deduction.
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                                  R
                                  roopal Shah
                                  May 4, 2020
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                                  Client Name: ICICI Bank
                                  Date of Incident - 28 Apr 2020

                                  My name is roopal . Rs 826 deducted on 28 Apr 2020 from my account with remark "DP CHGS TILL MAR-20" without receiving sms of the transaction.
                                  Please clarify the purpose of transaction.
                                  Also refund it as I have not initiated any such transaction.
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                                    V
                                    VelJack
                                    May 4, 2020
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                                    I just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 29.50... I don't know why u people deducted?
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