Customer id: 2619092
Hi team,
I am baibhav.
I have complain about icici bank.
As i have gone through my transactions i came to know that the charges of rs 826.00 got deducted from my account as the statement says dmc/in[protected] dp chgs till march-20 on april 28, 2020 and the same is escalated last week.
I have neither subscribed nor use any demat account till now.
I would like to let you know that i didn't receive any deductions notification/alert on my phone number which is registered with the bank account.
We customers had an account in the bank because of trust and relations towards icici bank.
This is completely an unacceptable behaviour by the bank.
Kindly go through this concern and resolve this issues on priority.
I am looking for my refund at the earliest during this critical time.
Looking forward to hearing back from you asap.
Already escalate this concern to the higher department as well but didn't get any resolution yet.
Are you guys looking for the customer patience?
During this lockdown where everyone wants to save single penny, icici deducted that much of amount with out any intimation.
I have gone through the reviews of many of the customer where they all are facing the same issues.
I need resolution on the same at the earliest.
You can reach me at [protected]@gmail.com
Contact-[protected]/[protected]
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 05, 2020
ICICI Bank Customer Care's response Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
May 05, 2020
Updated by Vaibhav_Feeling_Freaky The same I am getting from Representative that official will get in touch with you.
On April 30 I have raised this issues but didn't get any assistance from you guys.
I am adamant to raise this issues to higher authority if it's not resolved within 48 hrs.
May 07, 2020
Updated by Vaibhav_Feeling_Freaky WT[censored]
Pathetic service Providers
May 07, 2020
Updated by Vaibhav_Feeling_Freaky Using this way ICICI making this much of money by doing fraud activity??
[protected]@gmail.com
[protected]