ICICI Bank Complaints & Reviews

Hello,
My account has been debited by 590rs for four times, 2360rs since past 1 month.
I would like to know what are these charges for ? And how come at the time of lockdown ICICI is deducting so much amount. Moreover, my account is a salary account, so I would like to know why this amount has been debited?

We Bhandari Gold and Jewellers Pvt. ltd are into gold jewellery business since 2006.
ICICI Bank had enhanced and sanctioned our fresh limit of Pre and Post shipment limits on January 22 2020, from Rs. 18 Crores in previous year to 28 Crores against security of 100% Fix deposits as collateral (please find the sanction letter for the same). The sanction letter is valid for one year.
1. On 10th June 2020 we received a payment or Rs. 6.5 Crores appx. from our party Viva International FZE against the o/s bills whose due date was 11/06/2020 and 15/06/2020 respectively. we requested for equivalent EPC drawdown against it, bank calls up and says that we will have to close the entire limits within 30/06/2020. The reason given by bank was that they are negative on jewellery sector post COVID - 19 and would not like to continue with the limits, although it is still not conveyed in writing to us. we in good faith agreed and accepted to close the limits. we asked the bank to release our Fix deposits that were lien marked against these limits. They agreed to release only Rs.4.10 Crores against it and said that rest will be released only when we close our entire limits ( again verbally). SInce then, we have been following up with the bank and their higher authorities for release of either EPC or FD, there has been no response from them. Till today there is no official letter from them to close the limits. They have been forcing us to write a letter that we would like to close the limits ourselves, which we did not agree and now by holding our FD they are trying to put pressure on us to close the limits.
2. Our conduct with bank has been smooth and there was never a default in past and until now from any of our customers. One of EPC was due on 28/05/2020 and we have submitted our documents on 18/05/2020, till today it is still not converted into post shipment. They are still reflecting as outstanding in their records.
3. Until April 2020 the bank use to credit subvention interest in our account on every 5th of the following month, they held the interest of April, May and June 2020 and still not credited. The reason given that there is no announcement of extension of scheme, it was declared in Month of May 2020 by RBI, we have still not received the credit in our account. The reason given is that it is still under process. The amount of subvention so far is Rs.30 Lakhs appx.
4. we have requested for extension of pre-shipment and post shipment as per RBI guidelines, we had submitted our request letter, we also submitted party's letter for extension, it is still not done.
The bank by doing all the above they are frustrating us and forcing us to close the limits before maturity. Although, there has been no communication from them in writing for the above. we have limits with other banking as well, infact they have sanctioned additional funds during this COVID-19 period and ICICI Bank Ltd. is not only frustrating us but also hampering our working capital in our business. Until now they have almost blocked Rs.2.75 Crores of funds ( 2.45 crores FD and 0.30 crores of interest subvention ) which should have been released immediately.
One of our post shipment due date is 11/07/2020, we have submitted our request for extension, we fear that they will crystallize the same tomorrow, although letter of extension has been given to them.

Contact Person of the bank: Sujith Nair - [protected].

Delivery of card - atm / debit reissue for acct xx1455 by blue dart courier, awb [protected]
At following address
Vijay mewada
347 sun nagar
Sidhpur
Dist patan
Contact #[protected]/[protected]

I've been charged 413/- thrice and 472/- once (Total of 1711/-) in 2019 by the bank under ecsrtnchg charges. I want a refund for this money.

[protected]. We registered fraud purchase from my credit card whatever u requested we given. But still my issue not resolved. We want to know from which place this fraud happened, which date and which time also... Also please reverse the 101 rupees which is debited from my credit card. As requested by you we already submitted my credit card and pancard copy in kaloor icici bank. This is the second complaint i am rasining. Expecting a fast replay from your side. Service in your toll free number is very poor. We are not in a position even to connect...

Am an icici bank customer. Today[protected] ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is kasarla. [protected]@gmail.com

Hello team,
I have a loan with aditya birla finance via xiaomi mobile (Mi credit). I have paid monthly emi manually by mi credit app before due date which is 5th of july. And i have paid emi on 23rd june (12 days before). But now i charged for ecs return charge 590 rs. Please let me know why should i have to pay this charge and how it can be deduct. My email id is rrahulrai24gmail.com and mobile number is [protected]. Kindly solve the issue asap.

Regards
Rahul rai

Hello,
Myself amitav. Last monday (06:07:2020), i went to my nearby mobile store to buy mobile phone through emi on icici debit card. The store person asked me to provide my card for eligibility check. During checking, rs 12000 amount got debited from my account. When i told them immediately, they gave me a void sale receipt telling that amount will get refunded within 48 hours.in the meantime, i visited icici and hdfc bank branch and shared my problem. They told me to contact with customer care. When i called them, they told me to wait for 3-4 working days. I waited and till now i didn't got any refund. Kindly look in this matter and arrange for an urgent refund.

Regards
Amitav

Hi team,

I have not applied for demat account from my icici account but the amount rs - 688 has been deducted automatically

Please refund my money

Sir/Madam,

On 4-Aug’19 I had visited the Rana Motors, GT Karnal Road Branch for vehicle purchase along with my wife so that I can support to my parents who are senior citizens and little one so that they can commute hassle free from my saving and with option of Finance.
There Rana Motors representative Mr. Kuljeet introduce me with Mr. Gurpreet who works for ICICI Bank Auto loan contact number – [protected] . There I myself requested for 2 things, 1 is Part Payment Option and Another one is Foreclosure of loan and Mr Gurpreet (ICICI EMP) promise the same in front of my wife and RM of Rana Motors.
On 9th of August, I took delivery by paying down payment. From that day I am struggling to get justice. On 23 August I got a call about some ICICI Lombard policies and 3 ICICI Prudential policies associated with it and they include the premium in my loan amount which I Never Opted for or no one from ICICI Lombard or ICICI Prudential met me or contacted me in any manner. I was not even aware about the policy feature and benefits.
On 06th of Sept, I highlighted the issue of Fake commitments about fore closure and Part Payment also for the hiding facts and non-disclosure and also asked them what kind of policies are associated with the LAN Number - LADEL[protected].
On 11th September, A concall scheduled by ICICI Lombard team ( Mr. Tejas) along with Mr Sachin Singh, I highlighted the complaint to them also and asked to share the policy documents and bonds soft copy which was not received by me till then to check.
Surprisingly I got to know the Signatures on the policy proposal forms for both the companies are FORGED ( Can share evidances for the same), The DOB for my wife was wrong, The Tenure and SA is much lesser than my loan tenure and amount. The Signature date, mentioned as 13th August-19 but neither I visited to RANA Motors on that day nor anyone from ICICI met with me.
I wrote a complaint to IPRU in person about Signature forgery and Incorrect details, They cancelled the policies and adjusted the amount into my LAN number LADEL[protected] .
The same happened with ICICI Lombard, they also cancelled the policies and adjusted into my loan account.

Sir, I am not aware on how many other papers Mr Gurpreet did forge signatures and I am trapped by him in the scam which impacted my life for 7 years. I beongs to middle class family and because of cheating done by Gurpreet from ICICI Auto loan team, The over burden happened on my pocket for approx. 3 Lac additionally. I wanted to make part payment as and when I save few amount to reduce the burden of interest and close the loan As earliest as possible. But post disbursement, I came to know the option is not available and I am trapped for 7 years. Sir, you also knows, I am single earning member in my family and all of sudden complete amount can not be arranged by me.
In pendemic situation, If anything happens than ICICI persons will make my family life hell and Mr. Gurpreet and ICICI team is solely responsible for all mis happenings.
Kindly help me to get the justice. Either help me to get the Part payment options without charges or instruct ICICI to reduce the extra burden of 2 -3 lac interest from my loan account please.
Please look into this matter as soon as possible.

Hoping for an early address to my complaint,

Regards,
Prabhjeet Singh

Dear sir,
I narendra d lakhataria is having credit card number: [protected]. I had taken personal loan of rs 150000/- on credit card (Plcc) on my above credit card dated 30/01/2018 wide reference number:13450472. My email address is: [protected]@gmail.com, on statement date:25/02/2020 to payment due date:15/03/2020 was as follows:. total amount due: rs:26985.59/-, minimum amount due: rs:6160/- pending installment: 10, monthly installment:rs.5054.09. I had paid rs.26985/- on dated:22/03/2020 through check payment for earlier closing of my plcc. Now i am retired person and can't afford every month installment amount.

Please let me know how much pending amount is due in my plcc. I wish to close my plcc loan at the earliest. as per my belief one or two installments are left. kindly reply me. awaiting for your positive response. thanks & regards.
Yours truly,

Narendra d lakhataria.

Hi all,

I had mistakenly trasferd money from my account to unknown person on 11th april 2020 on the same day i have contacted icici cc given verbal complaint, they suggest me to visit nearest branch to give written complaint and given details about account holder name (Dushyan borse and prasanna borse), written complain given at kharadi branch pune, they taken my complaint said wrong beneficiary account belongs to khadki branch pune, please get in touch with deputy branch manager mr sagar shelar, based on name of account holder we did some social networking to search the person in facebook, linkedin, instagram and true caller, we did get some contact no`s on true caller, we asked about the wrong fund transfer to the person and he said no worry dear if your is credited my account defenately i will refund you nothing to worry. And now he is not ready to give debit consent, he is well known customer of icici bank, icici bank manager always talk about his favour not to me.

Multiple mail communication is going on but no luck.

Wrong beneficiary person now saying that how did i get his no, why did i contacted him? - we apologize him that we contacted him, we are ready for any action he wants take against me, due to covid-19 we are not getting salary on-time, we staying in pune as rented and we have icici bank load as well.

I am really disappointed with icici service.

Please suggest.

Thanks & regards
Tippu

Txn of inr 623.93 done on acct xx630 on 08-jul-20. Info: vsi*splice co. I got this msg. Kindly tell me why there is auto deduction of money from my account.

I have approach customer care of icici bank since 2018 requested them that i am retired person and getting it difficult to pay high emi so i have not recd any support as per their norms. Now i am asking for force closer of loan but i am unable to get it. I have various doubts about change in rate of interest as per rbi guideline due to covid -19. So please look into it and resolve it on top priority as home branch at dahanu road do not have home loan deptt. & due to covid-19 we do not have transport facility.
My loan account no. Nhdnu[protected]
My cell no.[protected]. E-mail id. [protected]@gmail.com

I am Ajay Kishor. I am From Delhi .My Contact Number[Protected.]
1. I had want take a phone amount 14658 on Amazon on 30 may 2020 on EMI but order was cancelled and refund was initiate by Amazon with Refund Reference # 680736 but Bank was now EMI cut from my account.
2. I had tried once again on 3 June 2020 on amazon take a another phone amount 16465.66 on EMI but due to bank not approving EMI so once again order was cancelled and refund was initiate by Amazon with Refund Reference # 682571 but Bank was now EMI cut from my account.
3. I have tried once again on same day (3 June 2020) on amazon take a same phone amount was 16465.66 EMI Rs. 5617.11 for 3 months from Payment Method Visa **** 3300 but this bank was approving EMI . Order Details
Ordered on 3 June 2020 Order#[protected] So now i am happy with that and finally get a phone.
But now ICICI Bank 6th July 2020 cut EMI amount 16939.13 from Debit card.
I have multiple time to contact with ICICI Bank Customer Care but they cant resolve my Issue.So plz ASAP Refund initiate in my debit card.and also attach some documents regarding this issue.So Please Resolve this issue. It was Very bad Experience with ICICI Bank .

My account has been debited with 563 rs on 7 - july - 2020... For which i haven't been informed prior and after the deductions, may i know the reason why it has been deducted?? This type direction is not good please return my charged amount.

Hi, i Am an icici bank customer. On 07-07-20 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Pooja

My account was debited rs 3122.82 without any otb or intimation, the banks costumer service is not responding to my calls, the bank employees are not supporting as well

Vsi/bil862 com/[protected]/05/[protected]

Date - 8th july 2020

My cibil score if going down drastically as it is showing as i have not cleared the emi debit card amount 5636 in march 2020. As per the bank statement, deductions are made all 3 months (March, april and may).

Emi account number - [protected]
Shreya radhakrishna shetty
Phone: [protected]
Email - [protected]@gmail.com

Please resolve this at the earliest and help correct the cibil score.

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