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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 376

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S
Surajit Das786
from Powai, Maharashtra
May 2, 2020
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Address: Mumbai

Dear icici bank,

I found 14 times of rupees 29.50 deducted as posdecchg, but i didn't swiped my card for a single time only.
I request you to find the cause of deduction from my saving account, details as:[protected].
I hope you will help me to solve the issue as possible as early and would guide me the same reason behind it. Please contact me through my email.

From
Surajit das
[protected]
+2 photos
Dec 21, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 03, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    C
    Chaitanya Darshan
    May 2, 2020
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    Dear sir/madam,
    I am chetan kapadnis. 4720 rs debated from my account on 8th and 9th april,
    2020. (590 rs x 8 transactions). I alredy report regarding this transaction
    Issue but i am not getting any answer on this. As per government instruction to all banks, in lockdown period, no any
    Amount debated from any account but still amount debated on 30th april
    (339.38rs) and 1st may (250 rs.), 2nd may (98rs.) and still debate amount respectively. Screenshot i already attach
    With this mail. So this is not good. I am very disappointed. Lot of money is debated in this 2 months. How your bank fulfill your visionary slogan?? I want my whole debated money back. This is very though situation for me and my family also.
    Waiting for your reply. Hope my money will revert soon.

    Chetan kapadnis.
    Chetan. [protected]@gmail.com
    +5 photos
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    May 03, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    May 05, 2020
    Updated by Chaitanya Darshan
    Dear Sir/Madam,
    Today also some charges debated from my account.I attach image with this email. I thing just like other banks my icici bank account is also not safe... after your answer given by you... no official yet contact me.

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      P
      pintukumarshashmal
      May 2, 2020
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      Address: Shinha Bhavan Kohka, Kohka

      My name is Pintu kumar shashmal and i'm holding a salary in icici bank for the past 2 years. i just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 29.59 each on 29th Apr 2020 and the description says:
      +1 photos
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        R
        rj20gb6060
        May 2, 2020
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        Address: E 17 new jawahar nagar kota

        Sir, my truck no. RJ20GB6060 (ICICI Fastag)cross gurgaon toll plaza they told me that your fastag is blacklisted. So plz paid cash,
        So i paid toll in cash but after 1hour i received one online fastag msg my 200 amount also deduct in my fastag, so i request plz return my amount.
        Thanks
        +1 photos
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          A
          Akk1993
          May 2, 2020
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          Resolved

          I have icici savings bank account since match'15.
          But from past 2years (2019 & 2020), i observed, icici deducting 826rs./- under dmc charges.
          I have neither applied for demat account nor bank has intimated me about this.
          How can bank automatically activate demat accounts without customer confirmation?
          This is completely unprofessional and unacceptable.
          Kindly refund me the amount.
          Following are my details -
          Icici account no[protected]
          Name - akshay kalpe
          Mobile no - [protected]
          Attached are the screenshots for your reference.
          +1 photos
          Aug 8, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 03, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            R
            Raja_1992@g
            from Hyderabad, Telangana
            May 2, 2020
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            My name is pallab kumar gangopadhyay and i'm holding a salary in icici bank for the past 2 years. I just saw today when i checked my account online, that thrice i have been charged posdec chg of rs. 29.50 each on 1st may 2020 and the description says:
            1/05/2020 posdec chg/[protected]/1117+gst dr inr 29.50
            1/05/2020 posdec chg/[protected]/1117+gst dr inr 29.50
            1/05/2020 posdec chg/[protected]/1117+gst dr inr 29.50
            +1 photos
            ICICI Bank customer support has been notified about the posted complaint.
            May 02, 2020
            Updated by Raja_1992@g
            Please help me need an urgent help on this and refund even
            May 02, 2020
            Updated by Raja_1992@g
            Today even 29.50 amt got deducted for[protected].
            What is this going on. Please help me someone
            Verified Support
            May 03, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j0hg) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            May 04, 2020
            Updated by Raja_1992@g
            The Emil id is saying to be invalid as it's showing protected @icici.com
            May 04, 2020
            Updated by Raja_1992@g
            Can you please help me with a correct emails?
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              S
              Sunny Nenapu
              May 2, 2020
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              Resolved

              Address: Nagarbhavi Bangalore
              Website: [email protected]

              Dear sir,

              I have sb account in icici bank bangalore. Nagarbhavi branch, account number is :[protected], name : sunny r nayaka. K m today i am done a wrong transaction today trough imps only pls refund my amount my account..

              👇wrong transaction details

              Bank : vijaya bank (Bob)
              Name : rashtriya enterprises
              A/c no : [protected]
              Ifsc : vijb0001455
              Account type : current account

              Imps amount : 96000/-

              Imps ref no :[protected]

              So pls take refund to my account only pls do the needful...
              Aug 7, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 02, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Kapcee
                May 2, 2020
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                Bank has charged wrongly for DP charges for the month of (upto) November 2019.

                I am not using demat account but still they are charging.
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                  A
                  Akk1993
                  May 1, 2020
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                  I have icici savings bank account since match'15.
                  But from past 2years (2019 & 2020), i observed, icici deducting 826rs./- under dmc charges.
                  I have neither applied for demat account nor bank has intimated me about this.
                  How can bank automatically activate demat accounts without customer confirmation?
                  This is completely unprofessional and unacceptable.
                  Kindly refund me the amount.
                  Following are my details -
                  Icici account no[protected]
                  Name - akshay kalpe
                  Mobile no - [protected]
                  Attached are the screenshots for your reference.
                  +1 photos
                  ICICI Bank customer support has been notified about the posted complaint.
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                    T
                    tanuguptapaytm
                    from Mohali, Punjab
                    May 1, 2020
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                    Address: chandigarh

                    Without my knowledge 500 rupees is debeted from my acount. I tried to call customer care so many times but they are not responding at all.
                    +1 photos
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                      S
                      Shivankar Mistry
                      May 1, 2020
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                      Address: Sco - 18 & 19, sector-14, huda shopping center, Gurgaon 122001

                      There are some deductions in my account named as posdec and atmdec chg and I was not aware about it and was not informed. I want ot back.
                      +1 photos
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                        V
                        Vivek nersu
                        May 1, 2020
                        Resolved
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                        Resolved

                        Hi my name is vivek nersu holding account in icici pocharam hyderabad branch on april 11 without informing amount of rs 1399 were debited from my credit card account in the name of one assist could you please cancel and refund my amount..

                        Note: i didn't receive any communication about the same from icici and am really wonder want safety they r providing to customers.

                        Contact number: [protected]
                        +1 photos
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 03, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Can I know when my request will resolve
                        Vivek nersu's [Complaint's author] reply, May 28, 2020
                        ICICI team please look into it and resolve ASAP it's already too late..
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                          R
                          Ramlakhan Maurya
                          May 1, 2020
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                          Resolved

                          Address: nasik

                          Myself ramlakhan s maurya i have been with icici bank since 2017.in march 740/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/in dp chgs till march 2020 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 01, 2020
                          ICICI Bank Customer Care's response
                          Dear Ramlakhan Maurya,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iryb) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            ARMAN KHAN PATHAN
                            May 1, 2020
                            Resolved
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                            Resolved

                            posdec charges deduction from my account

                            Address: India

                            My name is salman khan pathan and i'm holding a salary a/c in icici bank for the past 4 years. I just saw today when i checked my account online, that 8 time i have been charged posdec chg of rs. 29.50 each on apr 29, 30 and may 01 and the description says
                            Posdec chg/[protected]/0
                            494+gst
                            Posdec chg/[protected]/0
                            494+gst
                            Posdec chg/[protected]/0
                            494+gst
                            Posdec chg/[protected]/0
                            494+gstbr...
                            +2 photos
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                            M
                            M ashik
                            from Siliguri, West Bengal
                            May 1, 2020
                            Resolved
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                            Resolved

                            Address: 110 akhil mukherjee road, sarat bose colony, Rahara auto stand, rahara,khardah

                            I opend a savings bank a/c on 26.09.2019through online. This is my a/c no[protected]. This a/c was opened online from icici bank website with 10 thousands rupees. My application id is[protected]. But till now a/c is not active. And deposit 10 thousand not refund to me. Even i submit complain many times in icici khardah branch. But didn't get any solution. Please help me. Please refund my 10000 account opening charges. Otherwise i'll take a strong step against bank.
                            Thank you.
                            +2 photos
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 01, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              Resolved
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                              Resolved

                              Dear sir, madam,

                              This is shobha, i have been holding account with icici bank from last 5 + year. Icici bank has charged me for mab, even without sending any prior message or indication. If they would have intimated, i would have kept the account healthy. As per rbi guidelines they should message/mail me before levying such charges. Please take action against them if it is against rbi guidelines.

                              Dear sir,
                              I'm vandana holding icici savings account for past 3 years. A/c#[protected] in marra thalli bangalore.
                              Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
                              Please take some action against the bank, if it is not complying rbi standards / guidelines

                              3/03/2020 23/03/2020 mabchgs-jan20+gst 483.43
                              23/03/2020 23/03/2020 mabchgs-feb20+gst 547.33
                              Aug 10, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 01, 2020
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iryy) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                Kishmish Gurbani
                                May 1, 2020
                                Resolved
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                                Resolved

                                Address: New Delhi

                                I would like to bring it to your notice that, the amount of rs. 129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 02nd march, 02nd april & 01st may 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                                +3 photos
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 01, 2020
                                ICICI Bank Customer Care's response
                                Dear Kishmish Gurbani,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0irz1) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  shreyas hore
                                  May 1, 2020
                                  Resolved
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                                  Resolved

                                  I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. The transaction happened today on 1st may 2020.

                                  I have trusted icici for security, but this seems even icici is not secure.. Please look into the matter, this may be the case of security breach..

                                  Resolve asap.
                                  +1 photos
                                  Jun 1, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 01, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Shreyas Hore,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0irza) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  I would like to bring it to your notice that, the amount of rs 1948.29/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal.

                                  transaction dispute/ "vsi/amazon stan"/ charged rs.999 - Comment #3743511 - Image #0
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                                    S
                                    shubhmj
                                    May 1, 2020
                                    Resolved
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                                    Resolved

                                    Hello sir/ma'am,

                                    I want to raise a complain against icici bank because they are deducting multiple time ecs penalty amount from my account for a single loan. I want to share the information, i took one loan with third party finance company (Shubh loans) and my emi date was for every month on 5th but due to some problems every month i'm paying my emi's with late payment charge on 7th. The only thing which i want to highlight if i'm paying my emi and late payment fee on 7th then why my bank deducting 4 to 5 times late payment charge/ecs penalty in every month also the ecs penalty amount is very high as they are deducting 590 rs into 5 times against the loan amount 22000 approx please check and do the needful as they are taking the big amount from my salary without any explaination.
                                    +3 photos
                                    Aug 17, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 01, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0irzm) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      J
                                      from Bengaluru, Karnataka
                                      May 1, 2020
                                      Resolved
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                                      Resolved

                                      lien marked on amount without reason

                                      Lien is marked on my account without any mention of reason.
                                      I don't have credit card pending dues or I don't have loan, with ICICI.

                                      I made 2 UPI transactions, both transaction amounts are under lien and I could not utilise them.
                                      Sender account is also mine....
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