ICICI Bank Complaints & Reviews

I have interacted with 2 icici customer care representative and they said the transaction happened due to payback points redemption. I checked with payback team and checked my account also but there was no payback redemption but icici debited 167 rs from my account on 30th april 2020.

Request you to please justify this transaction.

Due to lockdown icici is not taking my complaint also as the team is not available. I dont understand how can such a big bank do such of activity.

I am requesting a refund of the amount deducted.

Hi sir/madam

I ordered a phone on amazon on 21-mar-2020 with order id :[protected]. Due to covid-19 pandemic the phone was cancelled and the money was refunded on 02-apr-2020 but it is still not reflecting in my credit card. I tried calling or mailing many times with icici bank but they were not reachable neither they replied on mail. I talked to amazon customer service they told me that they have refunded the money and the money is due with bank end. But today on 05-may-2020 i talked to one of the customer representative of icici bank they told that the money is due with merchant side and i am stuck between both of them. Bank is billing emi as i bought that phone on emi and also they are charging late fine. Amazon service has provided me with a reference number as 195145 of the refunded money. Kindly look into matter and provide me solution.

Thank you!

My bill payment was due on 28th april and i missed it. I got a message saying that auto-debit failed due to insufficient funds. On checking my internet banking account, i am shocked and surprised to see that i was charged rs. 530/- because of it. (450/- fee and 80/- gst).

First, i have never opted for an auto-debit option and checked once again to confirm if i did. It showed no auto-debit for the credit cards. Second, there was no reminder about the non-availability of funds.in that case, i would have put sufficient funds before the auto-debit would have happened.

Usually, i pay my bill from my mobile app. Since it was not working for a few days, i waited for it to become active. On seeing the message that auto-debit occurred, i opened my internet banking account.

Icici is duping people by levying unnecessary charges.

I tried calling customer care and also my relations manager. Both are not responsive. I have sent a mail too to [protected]@icicibank.com. I got no reply.

Maine koi transaction nahi kiya hai amazon se but 2 month se prati month payment deduct ho raha hai pls refund
Txn of INR 1, 313.59 done on Acct XX228 on 05-May-20.Info: VSI*AMAZON ST

My account in deducting the amount of 80.66 and 509.33 on the may 9 and may 5, why are deducting my amount
Please provide the details.

Customer id: 2619092

Hi team,

I am baibhav.
I have complain about icici bank.
As i have gone through my transactions i came to know that the charges of rs 826.00 got deducted from my account as the statement says dmc/in[protected] dp chgs till march-20 on april 28, 2020 and the same is escalated last week.
I have neither subscribed nor use any demat account till now.
I would like to let you know that i didn't receive any deductions notification/alert on my phone number which is registered with the bank account.

We customers had an account in the bank because of trust and relations towards icici bank.
This is completely an unacceptable behaviour by the bank.
Kindly go through this concern and resolve this issues on priority.
I am looking for my refund at the earliest during this critical time.

Looking forward to hearing back from you asap.
Already escalate this concern to the higher department as well but didn't get any resolution yet.
Are you guys looking for the customer patience?

During this lockdown where everyone wants to save single penny, icici deducted that much of amount with out any intimation.
I have gone through the reviews of many of the customer where they all are facing the same issues.
I need resolution on the same at the earliest.

You can reach me at [protected]@gmail.com
Contact-[protected]/[protected]

ICICI Bank deducting from account amount without any reason. they deducted the RS 29.50 amount multiple time without any notification. This time it is showing as POSDEC chjarge. return back my money and deposit in my account.

My name is satish akolkar and i'm holding a salary in icici bank for the past 2 years. I just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 29.50 each on april 30th 2020 and may 4th 2020. The description says:

[protected] bank charges posdec chg/[protected]/2043+gst 29.50

[protected] bank charges posdec chg/[protected]/2043+gst 29.50

I really condemn the working style of icici bank. On 4 may 2020 icici bank have deducted two ecs return charges of rs. 590 and 589.69.in this crucial moment where everybody is struggling with their earnings and emis pay these type of deductions are highly codemned. Rbi has also said that no charges should be apply on customers against short of balance, ecs return etc. Still icici bank is not following rbi guidelines.

I request...

Hi I have been charged about 12000rs on the name of Ecs bounce charges. Even my emi was lower amount when compare with charges. Half of the salary was charged in the name of charges.
I have been effected a lot on this lockdown for the charges they have made.

I would like to bring it to your notice that, the amount of rs. 429/- has been deducted from my icici account and the transaction message says vsi/amazon stan.
Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 05 may' 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

There have been two transactions on my account which weren't done by me

RwdFee/[protected]/210320+GST
RwdFee/[protected]/210320+GST

I verified that all my payback rewards have been redeemed.
These were fraudulent transactions. .

Kindly have a look and revert my rewards and above mentioned transactions....

Hi Team,
An amount of 299 has been deducted from my bank account at midnight 05/05/2020 vin*Google/sto... I have not subscribed any services. Kindly help me in this fraud transaction. Please refund my amount at the earliest. Its a crucial time for me.

Please check this and please help us [protected]@gmail.com

What is wrong with icici, it keeps deducting my money .I don't have any pending charges. bank automatically deducts the money from my account and it didn't deduct any money and charging extra for it ..I want my money back asap

My name is Amiya jana, ₹688 has deducted for no reason.

I am customer of icici bank from past 13 years, they started to debit 29.50 rupees every day from my account and it is my salary account so i don't keep sufficient amount in it. They cut 6 times till date of earlier said amount without my knowledge and don't know how much they cut. And also they have not serve us ant emergency no. And other no. S at temporary suspended due to lockdown.

My name is Barkha gopaldas Asrani
I have icici salary account since from 2016
But suddenly I have PISDEC charges which deducted from my account almost 7 times in this month.every time there is 29.50 rs deduction

I am using icici account and rs 826/-deducted from my account as (Dmc/in[protected] dp chgs till march 2020 on 29-apr-2020. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [[protected]]

I work in pune. I had applied for credit card around october 2019, but didn't receive any card till date. But they keep sending bills in my mobile every month. Tried phone banking also but they dont support. They keep asking credit card number from me which i havent recieved. Now they are not even picking my calls. This is very unprofessional behavior from such reputed bank.