ICICI Bank Complaints & Reviews

4 times in one-month (April) money deducted from the account i ask to icici customer care and they are saying they can not give information about deduction due to corona.

Please help me to understand why this money deducted?

My account number is[protected]

Please check below deduction details:

9/4/2020 9/4/2020 ecsrtnchg060420_sr[protected] 590
9/4/2020 9/4/2020 ecsrtnchg01_060420_sr[protected] 590
13/04/2020 13/04/2020 ecsrtnchg02_060420_sr[protected] 590
22/04/2020 22/04/2020 ecsrtnchg200420_sr[protected] 590

I have been mailing the customer care and trying to contact them since 3rd march regarding the amount blocked by icici merchant services but there is no resolution till date.
They have blocked by 13350/- since november 2019.
Inspite of giving them all the details they required on mail and also contacting the nodal officer neha kirti i havent yet got my money back which is wrongfully blocked by the bank.
Kindly request you to please check the full issue in the mail sent to u at [protected]@icicims.com from my registered email id.
Would be happy to provide u more clarification over call as well.
Unlike u i will pick up the call and also talk anytime u call.

My money get deducted every month refund my money and stop this deduction.

Client Name: ICICI Bank
Date of Incident - 28 Apr 2020

My name is roopal . Rs 826 deducted on 28 Apr 2020 from my account with remark "DP CHGS TILL MAR-20" without receiving sms of the transaction.
Please clarify the purpose of transaction.
Also refund it as I have not initiated any such transaction.

I just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 29.50... I don't know why u people deducted?

Transaction id ecsrtnchg01_020420_sr676568
670. 590rs
Transaction id ecsrtnchg020420_sr[protected]. 590rs
Total of 1180rs
Name mylapilli divya teja
Amount of 1180 is been debited from my account with out any notice of debiting from my account i will not leave this issue it's not the good thing u had do i need an immediate response and get back my money to my i called ur costumer care so many time i get connected only once but now it's more than u did for me saying again for me debiting my money without my permission and i paid my emis on time saying again it's a something that i didn't paid emi on time i paid all my emi. On time but on april month they didn't debted money after the due date so i paid manually my amount of emi they are say we must debit not u so we charged is this the good reason to say it's ur cause of not cutting emis on time and say it's costumer fault it's disgusting i need my money in my account i kept so many mails so many complaints no reply

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction details says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I did not even any message for deduction like others transactions. I have checked this when i was going through my account statement, the amount was debited on 04th april, 2020 and same amount is deducted again on 3rd may 2020.

Kindly look into this.

Please provide correct email id for email contact, below email id incorrect which you provided last time also.
[protected]@icicibank.com

I am very upset cos your bad service.
You cut unnecessary charge and bank didn't send messages me.
Because of this loan installment due.
Send me my money. Otherwise I will have to close my account.

Amount deducted from my account by 7 times in same month by bank, in account statement showing POSDEC CHG. my details are in pictures attached by me. Please solve my query and reverse my money from bank.

A big amount deducted from my ICICI Bank account by 7 times in a month of May in this month, Bank account statement showing POSDEC CHG. but why, I have not any transaction decline so why deducte my money, please reverse my money.

Hii
I am having Salaried Account in ICICI Bank which can avail 0 balance also, then why I been charge for POSDEC

NAME- VarunGupta
A/c[protected]

I have limit available but still getting transaction declined error (please refer attached photo) on my credit card! Unable to do any online transaction as it says ‘transaction is withheld due to security reasons‘ I see many people getting same issue like this. please look into this on urgent priority

Wanted to check why there was a debit of 590rs in my account for ECS Charges, the helpline number [protected] is chargeable and at the end of the call they tell you that they work from Monday to Friday so by the time you spend about 5 mins on navigating the options all your mobile balance is over...cheap bastards

What is the reason to deduct charges for
ATD-0xx3222-RTNCHGSAPR20GST /-

Rs.59 deduction BANK CHARGES on[protected]

Please explain....

My Account got debited with 538.33 as ECSRTNCHG, why this is happening????? What is actually ECSRTNCHG ??? Why it deducting from account.customer care not attend the call

Hi karan patel here. 805.36 rupees has been deducted from my account as (In[protected] dp chgs till 20 march) on 2-may-2020. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - in[protected] dp chgs till mar-20

We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

I have money deducted twice. ₹ 20 has been deducted once and ₹ 805 a second time. If this is the case then how can we trace icici bank?

If possible, refund my money

Hello Team,

I saw my ac has been deducted around 823rs saying dp chgs even though i dont have any demat account.

Please help me. Why such thing happened.
Call me at[protected]

Regards
Chinmay kumar

Last time on 22april 2020 i complained regarding the ecsrtnchg charged 590 rupees. Till i don't get any response from your sides. How irresponsible you are for your valued customer. Is that your good service and benifits to join as icici customer.
After lockdown i will close my icici bank account and i don't want this type of irresponsible and disability services.

In my icici account no. rs.29.50 debited as, "RwdFee/[protected]/290320+GST".

Kindly confirm the transaction details to recover the debited amount.
Any help would be appreciated!

What is going through my account every month your deducting my money without any information with the name of (Ecsrtnchgs) which is not legal i think because i have searched about this in google and have seen many people had complained about this to your bank.
Last two days your bank deducted total (2600) hundred from my account you but before that also you have deducted my money many times. Do you want to earning money with your customer. I want my total money back with in one day otherwise i will complain about your bank to get my money back any where.