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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 378

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R
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Address: Tagore Town Prayag raj
Website: rs643202@gmail com

HELLO SIR

I am RAHUL KUMAR SAHU. 344.17 Rupees has been deducted from my account number[protected]-2020 DMC/IN[protected] DP
CHGS TILL MAY-20

344.17 DR

25/06/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

message to my mobile. I need justice and my money back immediately.My Account Number is[protected] and I hope you will give me A great Response.
ICICI Bank customer support has been notified about the posted complaint.
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    Address: 2nd Floor, D-Block, IBC Knowledge Park, Tower-D, IBC

    Hi,

    This is to inform you that, Today Morning without any order transaction Happened,

    Please look into it on an urgent basic

    VSI/AMAZON STAN/[protected]/[protected] Dr. 1, 050.56
    ICICI Bank customer support has been notified about the posted complaint.
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      Koushik B
      Jul 4, 2020
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      Hi,
      I recently received a message saying my one assist wallet protection plan is up for renewal and a sum of rs. 1899 will be deducted from my account. I kindly request you to stop the above mentioned renewal.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rvk7) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rvk7) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Dear Koushik,
      We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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        N
        Naresh76
        Jul 4, 2020
        Resolved
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        Resolved

        How shall i generate noc for my credit card which was closed in 2006. Need to know this urgently as customer care numbers are not working.
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 08, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0scx6) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Reenasewlani
          Jul 4, 2020
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          Address: Icici

          Charge of 29.50:levied 95 times in a single day. No explanation, no intimation, completely unethical.
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Susban
            Jul 4, 2020
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            Address: R.O. 163, Backbay Reclamation, Mumbai 400 020

            I am possessing share certificates of icici investors services ltd.in physical form. I am trying to locate the company but unable to do so. Please help to find the company where i can redeem these shares.
            ICICI Bank customer support has been notified about the posted complaint.
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              Jishnu Munnurpal Ravindra
              Jul 4, 2020
              Resolved
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              Resolved

              I happened to see my statement today and am extremely dismayed. There have been multiple unsolicited deductions from my account. Neither was i intimated about them, nor were the amounts refunded.

              This reflects extremely poorly on a bank such as icici, especially when loyal customers and have sought to transact and speak good of the bank on multiple occasions.

              This cannot be a minor procedural lapse. It is equivalent to cheating, a much more serious crime.

              I need the amounts (And other such debit transactions) to be refunded at the earliest!
              Aug 9, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Jul 04, 2020
              Updated by Jishnu Munnurpal Ravindra
              The deductions bear the remarks of ECSRTNCHG.
              Verified Support
              Jul 08, 2020
              ICICI Bank Customer Care's response
              Dear Jishnu Munnurpal Ravindra,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0scxi) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                sanjaya_19
                from Noida, Uttar Pradesh
                Jul 4, 2020
                Resolved
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                Resolved

                I have 2 accounts in icicibank since last several years.
                Last week i saw they have deducted the below fee from both accounts without any notification to me.

                Transaction remark: dcardfee3621jun20-may21+gst, deduction: 696.23

                Transaction remark: dcardfee4068jun20-may21+gst, deduction: 706.82

                I want my money back. If this is charged for using debit cards, then i will prefer to close both the accounts.
                Please confirm.
                Jul 4, 2020
                Complaint marked as Resolved 
                Hi The issue is still remaining UN-RESOLVED. I am surprised that status showing as resolved. who resolved ? what got resolved ? when resolved ?
                ICICI Bank customer support has been notified about the posted complaint.
                Hi
                The issue is still remaining UN-RESOLVED.
                I am surprised that status showing as resolved.

                who resolved ? what got resolved ? when resolved ?
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                  Doshi9646
                  Jul 4, 2020
                  Resolved
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                  Resolved

                  My savings account linked with ICICI bank has been deducted with an amount of 826 rupees on 28th April 2020(Dmc Dp C HGS charges)which i have no idea about.

                  As per my knowledge i have never asked for a demat account opening with ICICI, so i request you to help me with the refund of the stated amount.

                  Kindly look into it and get it resolved.
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 08, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Roshu678
                    Jul 3, 2020
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                    Address: Kozhikode

                    Dishonour fine have been debited from my account. (Account no:[protected] even after applying moratorium. I have lost more than 1500 rs in this manner. This has been a grave injustice and cheating.in these crisis situation they shouldnt use deceptive methods like this to take money from us.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Sahil nandal
                      from Delhi, Delhi
                      Jul 3, 2020
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                      I am unable to receive otp whenever i tried to shop online like amazon flipkart. Even i am unable to fetch by sms
                      ICICI Bank customer support has been notified about the posted complaint.
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                        ankur010
                        Jul 3, 2020
                        Resolved
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                        Resolved

                        I have a demat account in icici bank for 3 years now. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till may-20' — inr 474'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]]
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 03, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          rpnramesh
                          Jul 3, 2020
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                          Address: Kochi

                          I can see an amount of Rs. 545 without intimating me. It is clearly an act of looting.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Tarusurya
                            Jul 3, 2020
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                            Address: Mangalore

                            Above subject my number have only minimum sms limit. Why reduce the sms limit and i want clarification. Your service is really not satisfied me so i have to go another network thanks
                            ICICI Bank customer support has been notified about the posted complaint.
                            Jul 03, 2020
                            Updated by Tarusurya
                            My number have minimum SMS limit. Why reduce the SMS limit and your service was not satisfied so I want to go for another Network thank you
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                              Ajayshashi
                              Jul 3, 2020
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                              I am ajay singh i made a payment of 400 rs on 27 june 2020 for pre de.led exam by google pay sbi account to eazypay icici.amount deduct but fees payment not done.amount not refund.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Sundhar0203
                                Jul 3, 2020
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                                Txn of inr 2832 from my account. Vsi* linked in purchase thru my debit card. I didnt do any purchase from my card.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  manoj eskala
                                  Jul 3, 2020
                                  Resolved
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                                  Resolved

                                  Hi team,

                                  I have raised complaint twice their is no response from customer care every month debited this amount from my account every month 590 rs will be debited in my account why its getting this amount please refund my money we will close the account surely this type of issue will happen in future please resolve the issue then we have close the account this type of issue will happens in my account
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 03, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Manoj Eskala,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnla) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    Sukeshi Dhawan
                                    Jul 3, 2020
                                    Resolved
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                                    Resolved

                                    Hi team,

                                    I've been using icici debit card since a long time now. Recently, due to a mess created by repeated otps, i fed in wrong numbers for 3 times. It has been more than a month that i have not made any transactions since.
                                    I've tried unblocking it from imobile and from the banking site, however, they say the card is not blocked, and is available for transactions.
                                    I feel it's blocked by the verified by visa merchants, kindly help me unblock the card.
                                    I'll be grateful! Thank you.
                                    Aug 15, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 04, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Sukeshi Dhawan,

                                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rqh9) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Kamesh Gandhi
                                      Jul 3, 2020
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                                      Address: Icici Bank Ravet Pune MH

                                      Fraud emi debiting last 5 months
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        Chandra Kesh Yadav
                                        Jul 3, 2020
                                        Resolved
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                                        Resolved

                                        My rs 56.99/- & 13.44 has been deducted from my icici bank savings account on 29/06/2020, 07/06/2020 & 05/06/2020. They showed me "surcharge dt:29/06/20 mcc 4112", "surcharge dt:07/06/20 mcc 4112". And "surcharge dt:05/06/20 mcc 4112"why? I had asked to icici bank customer care and they didn't confirm me.
                                        My account number is[protected], sigra varansi branch branch.

                                        Please help, and also inform the banks not to debit any amount unnecessarily. The every money is really hard earned.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 03, 2020
                                        ICICI Bank Customer Care's response
                                        Dear Chandra Kesh Yadav,

                                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnli) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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