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Updated: Sep 24, 2026
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B
bomber
from Bengaluru, Karnataka
Jul 5, 2020
Resolved
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Address: Aecs layout , Bangalore 560037 , Karnataka , india

I have not done any online transaction with my debit card for more than 6 months and today (05 july 2020 sunday) have got the below message :

"txn of inr 1, 182.83 done on acct xx006 on 05-jul-20. Info: vsi*amazon st. Call 18002662 for dispute or sms block 006 to [protected]"

I need a full refund of this amount and have seen that many people have faced the exacat same issue from icici bank. Customer care is available only from monday to saturday for phone call and no email or any other online support is available.
Aug 12, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2020
ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0scwd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    R
    [email protected]
    Jul 5, 2020
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    Address: Tagore Town Prayagraj India
    Website: [email protected]

    HELLO SIR

    I am RAHUL KUMAR SAHU. 344.17 Rupees has been deducted from my account number[protected]-2020 DMC/IN[protected] DP
    CHGS TILL MAY-20

    344.17 DR

    25/06/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

    message to my mobile. I need justice and my money back immediately.My Account Number is[protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Jul 05, 2020
    Updated by [email protected]     Dear sir /madam
    I hope you will give me a Satisfied view and Return my amount which have Deduct with Dp chgs till may 20

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      R
      [email protected]
      Jul 5, 2020
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      Address: Tagore Town Prayag raj
      Website: rs643202@gmail com

      HELLO SIR

      I am RAHUL KUMAR SAHU. 344.17 Rupees has been deducted from my account number[protected]-2020 DMC/IN[protected] DP
      CHGS TILL MAY-20

      344.17 DR

      25/06/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

      message to my mobile. I need justice and my money back immediately.My Account Number is[protected] and I hope you will give me A great Response.
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        [email protected]
        Jul 5, 2020
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        Address: 2nd Floor, D-Block, IBC Knowledge Park, Tower-D, IBC

        Hi,

        This is to inform you that, Today Morning without any order transaction Happened,

        Please look into it on an urgent basic

        VSI/AMAZON STAN/[protected]/[protected] Dr. 1, 050.56
        ICICI Bank customer support has been notified about the posted complaint.
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          K
          Koushik B
          Jul 4, 2020
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          Hi,
          I recently received a message saying my one assist wallet protection plan is up for renewal and a sum of rs. 1899 will be deducted from my account. I kindly request you to stop the above mentioned renewal.
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rvk7) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Reply
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rvk7) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Reply
          Dear Koushik,
          We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
          Reply
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            N
            Naresh76
            Jul 4, 2020
            Resolved
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            Resolved

            How shall i generate noc for my credit card which was closed in 2006. Need to know this urgently as customer care numbers are not working.
            Aug 7, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 08, 2020
            ICICI Bank Customer Care's response             Dear Customer,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0scx6) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Reenasewlani
              Jul 4, 2020
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              Address: Icici

              Charge of 29.50:levied 95 times in a single day. No explanation, no intimation, completely unethical.
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                Susban
                Jul 4, 2020
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                Address: R.O. 163, Backbay Reclamation, Mumbai 400 020

                I am possessing share certificates of icici investors services ltd.in physical form. I am trying to locate the company but unable to do so. Please help to find the company where i can redeem these shares.
                ICICI Bank customer support has been notified about the posted complaint.
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                  J
                  Jishnu Munnurpal Ravindra
                  Jul 4, 2020
                  Resolved
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                  Resolved

                  I happened to see my statement today and am extremely dismayed. There have been multiple unsolicited deductions from my account. Neither was i intimated about them, nor were the amounts refunded.

                  This reflects extremely poorly on a bank such as icici, especially when loyal customers and have sought to transact and speak good of the bank on multiple occasions.

                  This cannot be a minor procedural lapse. It is equivalent to cheating, a much more serious crime.

                  I need the amounts (And other such debit transactions) to be refunded at the earliest!
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Jul 04, 2020
                  Updated by Jishnu Munnurpal Ravindra                   The deductions bear the remarks of ECSRTNCHG.
                  Verified Support
                  Jul 08, 2020
                  ICICI Bank Customer Care's response                   Dear Jishnu Munnurpal Ravindra,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0scxi) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    sanjaya_19
                    from Noida, Uttar Pradesh
                    Jul 4, 2020
                    Resolved
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                    Resolved

                    I have 2 accounts in icicibank since last several years.
                    Last week i saw they have deducted the below fee from both accounts without any notification to me.

                    Transaction remark: dcardfee3621jun20-may21+gst, deduction: 696.23

                    Transaction remark: dcardfee4068jun20-may21+gst, deduction: 706.82

                    I want my money back. If this is charged for using debit cards, then i will prefer to close both the accounts.
                    Please confirm.
                    Jul 4, 2020
                    Complaint marked as Resolved 
                    Hi The issue is still remaining UN-RESOLVED. I am surprised that status showing as resolved. who resolved ? what got resolved ? when resolved ?
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Hi
                    The issue is still remaining UN-RESOLVED.
                    I am surprised that status showing as resolved.

                    who resolved ? what got resolved ? when resolved ?
                    Reply
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                      D
                      Doshi9646
                      Jul 4, 2020
                      Resolved
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                      Resolved

                      My savings account linked with ICICI bank has been deducted with an amount of 826 rupees on 28th April 2020(Dmc Dp C HGS charges)which i have no idea about.

                      As per my knowledge i have never asked for a demat account opening with ICICI, so i request you to help me with the refund of the stated amount.

                      Kindly look into it and get it resolved.
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 08, 2020
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        Roshu678
                        Jul 3, 2020
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                        Address: Kozhikode

                        Dishonour fine have been debited from my account. (Account no:[protected] even after applying moratorium. I have lost more than 1500 rs in this manner. This has been a grave injustice and cheating.in these crisis situation they shouldnt use deceptive methods like this to take money from us.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          S
                          Sahil nandal
                          from Delhi, Delhi
                          Jul 3, 2020
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                          I am unable to receive otp whenever i tried to shop online like amazon flipkart. Even i am unable to fetch by sms
                          ICICI Bank customer support has been notified about the posted complaint.
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                            A
                            ankur010
                            Jul 3, 2020
                            Resolved
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                            Resolved

                            I have a demat account in icici bank for 3 years now. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till may-20' — inr 474'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]]
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 03, 2020
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              rpnramesh
                              Jul 3, 2020
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                              Address: Kochi

                              I can see an amount of Rs. 545 without intimating me. It is clearly an act of looting.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                T
                                Tarusurya
                                Jul 3, 2020
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                                Address: Mangalore

                                Above subject my number have only minimum sms limit. Why reduce the sms limit and i want clarification. Your service is really not satisfied me so i have to go another network thanks
                                ICICI Bank customer support has been notified about the posted complaint.
                                Jul 03, 2020
                                Updated by Tarusurya                                 My number have minimum SMS limit. Why reduce the SMS limit and your service was not satisfied so I want to go for another Network thank you
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                                  A
                                  Ajayshashi
                                  Jul 3, 2020
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                                  I am ajay singh i made a payment of 400 rs on 27 june 2020 for pre de.led exam by google pay sbi account to eazypay icici.amount deduct but fees payment not done.amount not refund.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sundhar0203
                                    Jul 3, 2020
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                                    Txn of inr 2832 from my account. Vsi* linked in purchase thru my debit card. I didnt do any purchase from my card.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      M
                                      manoj eskala
                                      Jul 3, 2020
                                      Resolved
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                                      Resolved

                                      Hi team,

                                      I have raised complaint twice their is no response from customer care every month debited this amount from my account every month 590 rs will be debited in my account why its getting this amount please refund my money we will close the account surely this type of issue will happen in future please resolve the issue then we have close the account this type of issue will happens in my account
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 03, 2020
                                      ICICI Bank Customer Care's response                                       Dear Manoj Eskala,

                                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnla) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        S
                                        Sukeshi Dhawan
                                        Jul 3, 2020
                                        Resolved
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                                        Resolved

                                        Hi team,

                                        I've been using icici debit card since a long time now. Recently, due to a mess created by repeated otps, i fed in wrong numbers for 3 times. It has been more than a month that i have not made any transactions since.
                                        I've tried unblocking it from imobile and from the banking site, however, they say the card is not blocked, and is available for transactions.
                                        I feel it's blocked by the verified by visa merchants, kindly help me unblock the card.
                                        I'll be grateful! Thank you.
                                        Aug 15, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 04, 2020
                                        ICICI Bank Customer Care's response                                         Dear Sukeshi Dhawan,

                                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rqh9) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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