| Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051 |
Hi my name is anupam singh and i hold a salary account with icici bank indirapuram branch in ghaziabad. My salary account was created in february 2019 and along with that a demat account was linked to my salary account and i was told that its a free account and it will never be charged..
I have never traded in any kind of securities using icici's demat account and never intended to. So that's i never bothered to close the demat account as it was free (As per your executive).
Now in the month of april 2020, 2 amounts rs.201 and rs.624 have been deducted from my account in lieu of so called dp charges (Screenshots attached with the mail).
First of all bank doesn’t hold any right to deduct any charges without prior notice to the customer. Secondly, how can you even think of charging me of a service which i have never availed.
I want you to credit the deducted amount into my salary account, else i will be forced to close my salary account in icici bank, which i can easily do as i two other active accounts in hdfc bank and punjab national bank.
Aug 9, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 01, 2020
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ioue) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team