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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 379

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M
Miss Kunder
Apr 29, 2020
Resolved
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I am getting an error of account blocked/frozen when i try to transfer funds to another bank account.

Also to let you know i have recently opened my account and my salary have been credited to the account as well, due to lockdown i don't have access to banking kit and when i check my internet banking then i could see the balance and also add payee but i can't transfer the fund.

Reason to raise this complaint here is that i have tried to reach out through customer care but no response due to covid and even no email id where i can raise this issue. Hence this forum

I would need your help in this
+1 photos
Apr 30, 2020
Complaint marked as Resolved 
It got resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2020
ICICI Bank Customer Care's response Dear Miss Kunder,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Apr 30, 2020
Updated by Miss Kunder Hello ICICI Team,

Please can you mention your mail id as I cannot send my details on this id [protected]@icicibank.com.

Regards,
Kunder
Verified Support
Apr 30, 2020
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimm_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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I have faced the same problem and I visited the bank for KYC and now my account has been unfreezed.
But I want to know about the credit transactions that have been declined during this frozen period.
When will they get get credited into my account.
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    M
    MANCHHARAM MEENA
    Apr 29, 2020
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    Resolved

    Address: 8/A/29 kudi bhagtasani housing board, jodhpur, 342005

    Dear sir/mam
    I want to draw your kind attention towards the above tax saving bond for rs 20000 which maturity dated was 11/03/2010
    But i have not received the maturity amount till date.

    Ref. My tax saving bond -012005-tbs-two off rs 20000 bearing certificate no. -34175, bond holder (Protected) destructive no. (Protected) dated 02/04/2005.

    My correspondence address has also been changed. So kindly send the maturity amount to my below noted address.

    Manchha ram meena

    Add. :- 8 /a/29 kudi bhagtasani housing board, jodhpur, 342005
    Aug 5, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 29, 2020
    ICICI Bank Customer Care's response     Dear Manchharam Meena,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimd) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      SOUMYA GHOS
      Apr 29, 2020
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      I am getting deducted due to ECSRTNCHG02 muliple times and I do not what the deductions are for. Kindly get back to us..

      Email:[protected]@gmail.com
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        S
        S Renuka Patil
        Apr 29, 2020
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        Address: Shree Renuka Sugars Athani
        Website: www.icicibank.com

        I have Received the message that in my ICICI bank account the amount is deducted Rs.7600.00 by VIN* Google on date 29.04.2020 through transaction ID- SB498800 please refund the amount Transaction Description is VIN/Google kua/[protected]/[protected]
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          E
          Eesu
          Apr 29, 2020
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          Address: Apollo phaacy vzm kota jn

          My balance cutting the account.the money is deposited my account then immediately cutting the balance. ❓
          +2 photos
          Apr 29, 2020
          Updated by Eesu           When the money in the account automatically is cut give me the correct answer plz
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            R
            ravindra_patil
            Apr 29, 2020
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            Hello, Myself Ravindra Patil.
            Rs 826.00 Debited from bank account without any alert. I am going through worst condition due to Covid -19.
            There is lockdown in India more than 30 days. I am not availing any DMC icici bank service . So I am requesting you to kindly do the needful and refund the amount ASAP
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              A
              AnjanaP
              Apr 29, 2020
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              Address: Kundanhalli, Banaglore

              Hi anjana here. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 28-apr-2019. I have neither subscribed nor used my demat account till now.

              Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

              Mentioned the transaction remark - dmc/in[protected] dp chgs till mar-20

              We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

              Kindly refund my money at earliest.

              Contact number : [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 29, 2020
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              May 02, 2020
              Updated by AnjanaP               Dear Team,

              I haven't receive any communication yet.

              Please get it resolved ASAP.
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                B
                Bhagirath Kanugu
                Apr 29, 2020
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                Resolved

                Address: Hyderabad

                I am an icici bank customer. Today[protected] ecsrtnchg charged 588 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

                Thanks & regards,
                Bhgairath
                Aug 15, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 29, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  RASPINDER singh
                  Apr 29, 2020
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                  Resolved

                  Address: Agro King Deep Tubewell Drilling Co. H.O.Vill.Garnala,P.O.Dhankaur,Ambala 134003 ‪09416026022,0171-2678040‬ GST No. 06AAJFA7562L1Z3

                  Dear,
                  I will be received noc from icici bank in timely but i lost noc, i request to icici bank to please issue duplicate noc with his charges.
                  Lan number. Lvamb[protected]
                  Date:22/july/2005
                  Noc issue date:28/05/2009
                  My contact no [protected]
                  Our firm name: agro king deep tubewell drilling co.
                  H. O. Vill. Garnala, p. O. Dhankaur, ambala 134003
                  ‪[protected],[protected]‬
                  Gst no. 06aajfa7562l1z3
                  E. Mail:‪[protected]@yahoo.in‬
                  +1 photos
                  May 31, 2020
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 29, 2020
                  ICICI Bank Customer Care's response                   Dear Raspinder Singh,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sunil Singh Sikarwar
                    from Delhi, Delhi
                    Apr 29, 2020
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                    Dp charges TILL MAR 20, RS 800 Deducted from my account, what kind of loot is this, i have never opted for Demat account.

                    REFUND MY MONEY ASAP AND CLOSE THIS DAMN ACCOUNT
                    +1 photos
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                      A
                      arunkumar2831
                      Apr 29, 2020
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                      Resolved

                      Address: No 4, buddar street, East tambaram

                      I am arun, an amount of 646.57 rupees has been deducted from my account in the name of dp chgs till mar-20 on 28th april 2020

                      I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                      I need my money back and am ready to complain anywhere else if needed
                      Aug 15, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 29, 2020
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0igv6) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        E
                        Earnest Coutinho
                        Apr 29, 2020
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                        Address: ICICI bank - Account in Vasai West Branch
                        Website: NA

                        I am Earnest Coutinho, an amount of 826.00 rupees has been deducted from my ICICI bank saving account in the name of dp chgs on 28th April 2020, Transaction ID SB498800 dtd 28th April, 2020. Requesting the bank to kindly arrange for a refund. I have not used any such facilities to incur such deductions.
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                          V
                          Vivek nersu
                          Apr 29, 2020
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                          Without informing one assist were debited 1399 from my account request you to deactivate it and refund my amount ASAP
                          +1 photos
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                            S
                            sonali123@
                            from Gurgaon, Haryana
                            Apr 29, 2020
                            Resolved
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                            Resolved

                            I did not open any demat account in icici bank. But present year, they deducted 826 (Till mar-2020) from my account. I don’t want to lost my money. I want my money back. Kindly do this as soon as possible and inform me what is this “dmc/in[protected] dp chgs” charges and how bank people are deducting our amount without our permission. Please refund the amount.in this critical time why is this happening and deducting money from account without any prior notice.
                            Jun 1, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 29, 2020
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0igv3) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              F
                              faizal Khalil pathan
                              Apr 28, 2020
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                              Resolved

                              Address: mumbai

                              I didnt get my credit card since one and hallf month due their fake delivery attemt it is kept in saki vihar branch they are not alllowing me to pickup from their branch no help from icici since they r providing limited service only pls me its very difficult take care of family in lockdown image in extreme troouble pod no is [protected] my name is faizal. Khalil. Pathan,
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 29, 2020
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0igvr) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                Ketan khade
                                Apr 28, 2020
                                Resolved
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                                Resolved

                                I have a demat account in icici bank for 1 years now. When i checked my bank transactions and i found that there is one debit transaction dmc/in[protected] dp chgs till mar '20 — inr 826 when i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                                May 30, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 29, 2020
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  O
                                  omkar dornala
                                  May 4, 2020
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                                  Address: Kothaguda kondapur hyderabad

                                  My amount 826 debited from my account, and debited on the name of transaction is DMC/[protected] DP CHGS TILL M AR-20. customer care is not working now on this lock down. i attached the image also. i dont understand why the deduction happened on my account. and no response from customer care. and i think they are doing purposely on this lock down period so no one can contact customer care and unable to visit branch so long from me.
                                  +1 photos
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    S
                                    Shalinib
                                    Apr 28, 2020
                                    Resolved
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                                    Resolved

                                    Address: Yousufguda

                                    Dear sir

                                    With reference to the above the followojg person approached through olx for. Purchase and instead of sending money he has intiated payment and informed that double money will be recived.. As a trail i was ensured the same and he has taken 14000 from me and started telling that there was etror in machine and again asked for 14000.. I got doubt and dint send another money.. Then he started threatening me

                                    Mobile no to whom payment is done [protected].

                                    Phone pe transaction ids no

                                    P2004281430339090492934
                                    P2004281433525687800801
                                    P2004281434047976581002
                                    P2004281434175493310983
                                    P2004281434316557422622
                                    P2004281435394031890531
                                    P2004281438422195231050

                                    The upi id for thr said account is dear sir

                                    [protected]@myicici.

                                    Kindly refund the amount by tracing back to the source account
                                    May 31, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 29, 2020
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0igva) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    View replies
                                    Dear OLX User,

                                    Greetings from Team OLX!

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    Would request you to elaborate on your concern so that we can assist you accordingly.

                                    It would be great if you could share the contact details of the person that you are referring to.

                                    In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    We look forward to serve you better.
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                                      A
                                      Akanksha618
                                      Apr 28, 2020
                                      Resolved
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                                      Resolved

                                      I really want to tell about this unknown activity, the amount of rs 129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited since january 26, 2020 and after that 26 of every month. I guess it is an fraud activity. Could you please assist me regarding this.
                                      May 30, 2020
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 28, 2020
                                      ICICI Bank Customer Care's response                                       Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0idui) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      View replies
                                      It is not resolved.
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                                        R
                                        Ritik naugai
                                        Apr 28, 2020
                                        Resolved
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                                        Resolved

                                        I order a phone from Amazon but due to lockdown it get cancelled and they give the refund account to my credit card of icici bank but isn't reflect in my card
                                        +1 photos
                                        Apr 28, 2020
                                        Complaint marked as Resolved 
                                        Apr 28, 2020
                                        Updated by Ritik naugai                                         Its amount not account*
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