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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 380

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B
bhosale123rohit
Apr 29, 2020
Resolved
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Address: Katraj, Pune

Hi rohit bhosale here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 28-apr-2019. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - dmc/[protected] dp chgs till mar-20

We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest.

Contact number : [protected]
May 31, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Apr 29, 2020
Updated by bhosale123rohit
826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-20) on 28-apr-2020. I have neither subscribed nor used my demat account till now.

Acc No :[protected]

Verified Support
Apr 29, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Apr 30, 2020
Updated by bhosale123rohit
Hi Team,
Can you please mention complete email id so i can mail my detail.

Not getting [protected] from email id.
Verified Support
Apr 30, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimr_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Pradeepjadhav
    Apr 29, 2020
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    Address: Vartak Nagar, C 8 201, Vedant Complex Thane

    Hello my name is pradeep jadhav m having a icici account[protected]. There are 2 deduction from my account in same month 17th april 2020 Rs 590 & on 29 april 2020 Rs 587.82 i don't understand which kind of deduction it is. I have called serveal time in customer care but no response. If your not willing to inform customer before any kind of a deduction m happy to close mine as well my all accounts from my family.
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    ICICI Bank customer support has been notified about the posted complaint.
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      Hitesh haritwal
      Apr 29, 2020
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      Resolved

      Hi,
      826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-20) on 28-apr-2019. I have neither subscribed nor used my demat account till now.

      Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

      Mentioned the transaction remark - dmc/in[protected] dp chgs till mar-20

      We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

      Kindly refund my money at earliest.
      Aug 15, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 29, 2020
      ICICI Bank Customer Care's response
      Dear Hitesh Haritwal,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimo) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        Arjun R Krishna
        Apr 29, 2020
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        Hi,

        I had went through my bank statements, I could see that 826 rs has been deducted without my knowledge.I dint receive any sms alert as well
        +1 photos
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          Rushikesh Rajole
          Apr 29, 2020
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          Resolved

          Myself rushikesh mohan rajole. 826.00 rupees has been deducted from my account no.[protected] with comment dp chgs till mar-20 on 28-april-2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

          Regards,
          Rushikesh rajole
          May 31, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 29, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            M
            Miss Kunder
            Apr 29, 2020
            Resolved
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            Resolved

            I am getting an error of account blocked/frozen when i try to transfer funds to another bank account.

            Also to let you know i have recently opened my account and my salary have been credited to the account as well, due to lockdown i don't have access to banking kit and when i check my internet banking then i could see the balance and also add payee but i can't transfer the fund.

            Reason to raise this complaint here is that i have tried to reach out through customer care but no response due to covid and even no email id where i can raise this issue. Hence this forum

            I would need your help in this
            +1 photos
            Apr 30, 2020
            Complaint marked as Resolved 
            It got resolved
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 29, 2020
            ICICI Bank Customer Care's response
            Dear Miss Kunder,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimm) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Apr 30, 2020
            Updated by Miss Kunder
            Hello ICICI Team,

            Please can you mention your mail id as I cannot send my details on this id [protected]@icicibank.com.

            Regards,
            Kunder
            Verified Support
            Apr 30, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimm_01) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            I have faced the same problem and I visited the bank for KYC and now my account has been unfreezed.
            But I want to know about the credit transactions that have been declined during this frozen period.
            When will they get get credited into my account.
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              M
              MANCHHARAM MEENA
              Apr 29, 2020
              Resolved
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              Resolved

              Address: 8/A/29 kudi bhagtasani housing board, jodhpur, 342005

              Dear sir/mam
              I want to draw your kind attention towards the above tax saving bond for rs 20000 which maturity dated was 11/03/2010
              But i have not received the maturity amount till date.

              Ref. My tax saving bond -012005-tbs-two off rs 20000 bearing certificate no. -34175, bond holder (Protected) destructive no. (Protected) dated 02/04/2005.

              My correspondence address has also been changed. So kindly send the maturity amount to my below noted address.

              Manchha ram meena

              Add. :- 8 /a/29 kudi bhagtasani housing board, jodhpur, 342005
              Aug 5, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 29, 2020
              ICICI Bank Customer Care's response
              Dear Manchharam Meena,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimd) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                SOUMYA GHOS
                Apr 29, 2020
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                I am getting deducted due to ECSRTNCHG02 muliple times and I do not what the deductions are for. Kindly get back to us..

                Email:[protected]@gmail.com
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                  S
                  S Renuka Patil
                  Apr 29, 2020
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                  Address: Shree Renuka Sugars Athani
                  Website: www.icicibank.com

                  I have Received the message that in my ICICI bank account the amount is deducted Rs.7600.00 by VIN* Google on date 29.04.2020 through transaction ID- SB498800 please refund the amount Transaction Description is VIN/Google kua/[protected]/[protected]
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                    E
                    Eesu
                    Apr 29, 2020
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                    Address: Apollo phaacy vzm kota jn

                    My balance cutting the account.the money is deposited my account then immediately cutting the balance. ❓
                    +2 photos
                    Apr 29, 2020
                    Updated by Eesu
                    When the money in the account automatically is cut give me the correct answer plz
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                      ravindra_patil
                      Apr 29, 2020
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                      Hello, Myself Ravindra Patil.
                      Rs 826.00 Debited from bank account without any alert. I am going through worst condition due to Covid -19.
                      There is lockdown in India more than 30 days. I am not availing any DMC icici bank service . So I am requesting you to kindly do the needful and refund the amount ASAP
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                        AnjanaP
                        Apr 29, 2020
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                        Address: Kundanhalli, Banaglore

                        Hi anjana here. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 28-apr-2019. I have neither subscribed nor used my demat account till now.

                        Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                        Mentioned the transaction remark - dmc/in[protected] dp chgs till mar-20

                        We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                        Kindly refund my money at earliest.

                        Contact number : [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 29, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        May 02, 2020
                        Updated by AnjanaP
                        Dear Team,

                        I haven't receive any communication yet.

                        Please get it resolved ASAP.
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                          B
                          Bhagirath Kanugu
                          Apr 29, 2020
                          Resolved
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                          Resolved

                          Address: Hyderabad

                          I am an icici bank customer. Today[protected] ecsrtnchg charged 588 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

                          Thanks & regards,
                          Bhgairath
                          Aug 15, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 29, 2020
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            RASPINDER singh
                            Apr 29, 2020
                            Resolved
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                            Resolved

                            Address: Agro King Deep Tubewell Drilling Co. H.O.Vill.Garnala,P.O.Dhankaur,Ambala 134003 ‪09416026022,0171-2678040‬ GST No. 06AAJFA7562L1Z3

                            Dear,
                            I will be received noc from icici bank in timely but i lost noc, i request to icici bank to please issue duplicate noc with his charges.
                            Lan number. Lvamb[protected]
                            Date:22/july/2005
                            Noc issue date:28/05/2009
                            My contact no [protected]
                            Our firm name: agro king deep tubewell drilling co.
                            H. O. Vill. Garnala, p. O. Dhankaur, ambala 134003
                            ‪[protected],[protected]‬
                            Gst no. 06aajfa7562l1z3
                            E. Mail:‪[protected]@yahoo.in‬
                            +1 photos
                            May 31, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 29, 2020
                            ICICI Bank Customer Care's response
                            Dear Raspinder Singh,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Sunil Singh Sikarwar
                              from Delhi, Delhi
                              Apr 29, 2020
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                              Dp charges TILL MAR 20, RS 800 Deducted from my account, what kind of loot is this, i have never opted for Demat account.

                              REFUND MY MONEY ASAP AND CLOSE THIS DAMN ACCOUNT
                              +1 photos
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                                arunkumar2831
                                Apr 29, 2020
                                Resolved
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                                Resolved

                                Address: No 4, buddar street, East tambaram

                                I am arun, an amount of 646.57 rupees has been deducted from my account in the name of dp chgs till mar-20 on 28th april 2020

                                I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                                I need my money back and am ready to complain anywhere else if needed
                                Aug 15, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 29, 2020
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0igv6) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Earnest Coutinho
                                  Apr 29, 2020
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                                  Address: ICICI bank - Account in Vasai West Branch
                                  Website: NA

                                  I am Earnest Coutinho, an amount of 826.00 rupees has been deducted from my ICICI bank saving account in the name of dp chgs on 28th April 2020, Transaction ID SB498800 dtd 28th April, 2020. Requesting the bank to kindly arrange for a refund. I have not used any such facilities to incur such deductions.
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                                    Vivek nersu
                                    Apr 29, 2020
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                                    Without informing one assist were debited 1399 from my account request you to deactivate it and refund my amount ASAP
                                    +1 photos
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                                      sonali123@
                                      from Gurgaon, Haryana
                                      Apr 29, 2020
                                      Resolved
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                                      Resolved

                                      I did not open any demat account in icici bank. But present year, they deducted 826 (Till mar-2020) from my account. I don’t want to lost my money. I want my money back. Kindly do this as soon as possible and inform me what is this “dmc/in[protected] dp chgs” charges and how bank people are deducting our amount without our permission. Please refund the amount.in this critical time why is this happening and deducting money from account without any prior notice.
                                      Jun 1, 2020
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 29, 2020
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0igv3) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        F
                                        faizal Khalil pathan
                                        Apr 28, 2020
                                        Resolved
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                                        Resolved

                                        Address: mumbai

                                        I didnt get my credit card since one and hallf month due their fake delivery attemt it is kept in saki vihar branch they are not alllowing me to pickup from their branch no help from icici since they r providing limited service only pls me its very difficult take care of family in lockdown image in extreme troouble pod no is [protected] my name is faizal. Khalil. Pathan,
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 29, 2020
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0igvr) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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