ICICI Bank Complaints & Reviews

I applied for Amazon Pay ICICI credit card on october 2nd 2019. One of the bank representative came to my residential address to collect documents for KYC on 19 th dec 2019. He collected my signed documents of Pan Card, Aadhar Card and my salary slip. He told me that this is for verification purpose. After few days when I checked my card status and called customer service of bank, they told me that my request has been declined. The reason they told me for the declination is that I was not present at the address. I asked them if I were not present then how did he collected my documents. I mailed ICICI bank also but they have not replied it. I am attaching screenshot as well. Please, help me to get card or my signed documents back. This is something which has changed my opinion completely about ICICI bank. I didn't expect this from them. Application number for card is :[protected]

Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~29may20~f49f855~

Let me know why you charging this amount from my account. What this is charge for?
.
Kindly refund my money otherwise i will file a compliant in consumer forum.
Thanks & regards

Hloo mam/ sir
From my account money is deducting consecutively. Its shows posdec charge. How can i solve the problem. I am scared to put money in my account due to these deductions. Could u plz resolve this problem. Thanks in advance.

Rs. 375 deducted from my account yesterday, 25 june, 2020 i checked my statement and it mentioned this "dp chgs till may-20". I googled it up and found out that it an annual charge for using demat account.

I don't use this demat account. Why do you deduct money with no notification. Even during this tough period of covid, you are using such scamming methods to make money. What angers me is that i get no notification whenever you deduct money from my account. Just like how a thief steals money? Is this your way? Fix this and return this money.

There has been an unknown charge in the name of bld. Resume for ₹195 from my bank account. I haven’t purchased any such subscription.

An amount deducted from my bank account named undermentioned
Sudhansu Ranjan Patro
A/c No[protected]
IFSC ICIC0000269
Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~04may20~6332fc.

This happened many times so Kindly refund my money otherwise i will file a compliant in consumer forum.
Thanks & regards
Sudhansu

Dear sir

I am marking this complaint with the icici bank as, i had credited my icici bank account with some amount yesterday as on 29.06.2020 but due to some un neccsary ecs charges of an loan which is already been cleared and i have got the noc for the same from idfc first bank ltd. Has been deducted with multiple entries on 29.06.2020.

I had paid all of my dues and the respective amount which was pending to obtain non objection certificate. But icici bank didn't understands that after paying all charges and getting noc for the same, no organisation can deduct ecs charges.

My icici bank acc. No is
[protected]
Name - deepanshu rana
Mob - [protected]

Please initiate the reversal process thoroughly and kindly take it on prior basis

Hi sir,

Money got deducted from my account for ECSRTNCHGS and this is the third time in the span of two months
Kindly resolve my prblm
And please revert back for any concerns

I had lost my credit card of last 4 numbers 2048 and had it blocked
But Want a replacement card urgently
Tried many times to contact customer care but unable to do so

During these times difficult to
Make purchases with cash
I request you to urgently replace icici credit card.
My mobile number is [protected]
Kamala jasty

Hi,
When I oped the ICICI demat account then representative says that its a Free of cost and no one informed be about such charges.

Received the message that 752.27 was deducted as DP CHGS Till MAY-20 and even I was not received any msg of deduction of such amount.. and I was shocked when I have seen such messages and amount deducted from my back account.

Hello on 29th june 2020 i have made transaction of 1490 rupees for dmart grocery purchase through bhim upi app to [protected]@icici. My amount got deducted from bank and also credited to indiaideas#icici account but my transaction shown was payment failure. It didn't reached to dmart. Hence please refund my amount asap.

Dear icici, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 478.86 has been deducted from my account towards in[protected] dp chgs till may-20.
I have never opened any demat account & never used it. So, why you have deducted the money. This is totally fraud for customers.

Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

Need action on priority.

I am tanmoy pan. A/c no[protected] rs. 826 has been deducted from my account as dmc/in[protected]/dp chgs till may-20 on
25/06/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

I am edwin mercy, icicibank has deducted several money from my account in the name of posdec chg. Seriously please return my money back. This is worst. Half of my salary was deducted. I can’t bear this. Please respond.

My account was debited with unauthorised transaction. And i have reported this issue several times to the customer care representative several times and asked to refund my money back. Still i’m getting this issue. Please return my money back. Nach_ad_rtn_chrg~adbldesk~22may20~0b34274~dmifinb_

Hi,
My fastag is not working since i purchase it, i have raise complaints also and call many time customer care but they are saying ur account is active and it’s working and every time i am visiting toll plaza i am paying double toll due to this.
Non of the customer care executive is helping, they are saying you have to visit nearest toll plaza where icici bank executive are present, but when i visited there they said you have to call customer service.
So no one is taking responsibility of faulty fastag just harassing me and asking me to visit here and there.
I asked customer care i[censored]r not able to provide service please close my account and refund the amount in it, but that also they denied. So please help me i am completely frustrated.
Since it’s more than 1 year i am not able to use my fastag and as i am completely frustrated i will be planning to raise a legal complaint.

Name: naveen singh rathore
Fastag account id: 11195485
Mobile no: [protected]

Thanks and regards,
Naveen

We keep our money in your bank bcz i think it will be safe, but you guys are deducted my money by the name of nach_adr_rtn_ charge, i lost almost 3000 rs within 1 month. Can you please check on this. Or else give me a good or a safe solution.

Hi, i have applied for moratorium on hdfc bank and the same has been approved by hdfc bank. But still the bank attempted for ecs which made my host account icici to incur charges and the same has been debited without any investigation.in this pandemic situation we are economically struggling but these banks set their one side protocols and debit money automatically which has badly affected me and disappointed with this. Even though this is a low impact globally but personally these actions affect me. Need help from someone to help me on security and where to keep the money safe.
Bank are no more safety for money and i 'm afraid of my survival because of this.

I have an 3-in-1 account with icici bank and on 25th june 2020 i have been charged with 757.17 inr as dp charges with transaction remarks as dmc/in[protected] dp chgs till m ay-20. My account is more than 5 years old and i have a free trading account for which i have never been charged before. This is a unauthorized transaction as i never opted for it nor i was informed about the charges in past or present. I need a refund of this amount and i shall never be charged this in future as per initial agreement.

Hello,
I purchased a product at Amazon from my ICICI BANK Credit Card and due to product not good I returned my product and Amazon revert my amount in credit card within billing cycle. But in the next bill i saw that Icici Bank update late payment charges. When i call customer care, Executive told me that revert amount not count in payment and i can revert only Rs. 140.
Please have a look.