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ICICI Bank Complaints & Reviews

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Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 380

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B
BipinPrasad
Apr 30, 2020
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Hi i'm bipin prasad,

₹826.00 rupees has been deducted from my account as (Dmc/in[protected] dp ghgs till mar-20) on 30-april-2020. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici bank

We people are here because of trust towards icici bank, i'm your oldest customer, but this is totally an unacceptable behavior from icici bank. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at asap.
Aug 10, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 01, 2020
ICICI Bank Customer Care's response
Dear Bipin Prasad,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ioud) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    VilasPune
    Apr 30, 2020
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    I have a demat account in icici bank for 6 years now. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till mar-20' — inr 826'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. Also, my demat account in icici is not active now. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
    Aug 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    May 01, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      shubhamjha008
      from Alwar, Rajasthan
      Apr 30, 2020
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      Hi team,

      I have an complain on icici bank.

      As i have gone through my transactions today i came to know that the charges of rs. 826.00 got deducted from my account as the statement says dmc/in[protected] dp chgs till march-20 on april 28, 2020.

      I would like to let you know that i didn't receive any deductions notification/alert on my phone number which is registered with the bank account.

      We customers had an account in the bank because of trust and relations towards icici bank.

      This is completely an unacceptable behaviour by the bank.
      Kindly go through this concern and resolve this issues on priority.
      I am looking for my refund at the earliest during this critical time.

      Looking forward to hearing back from you asap.
      Aug 11, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 01, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iouz) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        Rakshit Parashar
        Apr 30, 2020
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        Address: Ghaziabad

        My account has been repeatedly charged 400-600 rs many times . I have no loans on this account . Please let me know what to do
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          ajit1790
          Apr 30, 2020
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          Address: ICICI Bank Chinchwad station branch

          As per subject rs.826 debit from my account on 28/04/2020, i did not receive any msg or call from the bank regarding this deduction. Today i had checked my account balance, that time i got it this deduction. Please check below narration has mentioned in my statement - dmc/in[protected] dp chgs till mar-20
          So i request you please refund my amount as soon as possible.

          Fyi i have not any used demat account service from your bank.
          Jun 1, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 01, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iou3) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Aravinda S
            Apr 30, 2020
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            Website: www.mindtree.com

            Hi Aravinda S here

            RS. 826.00 rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL MAR-20) on 28-apr-2019. I have neither subscribed nor used my Demat account until now.

            Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici. Please help us to get this resolved.

            Aravinda S
            ICICI account No: [protected]
            Indira nagr branch
            Bangalore

            Thanks
            Aug 5, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 01, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0is1e) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              anupams
              from Noida, Uttar Pradesh
              Apr 30, 2020
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              Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051

              Hi my name is anupam singh and i hold a salary account with icici bank indirapuram branch in ghaziabad. My salary account was created in february 2019 and along with that a demat account was linked to my salary account and i was told that its a free account and it will never be charged..
              I have never traded in any kind of securities using icici's demat account and never intended to. So that's i never bothered to close the demat account as it was free (As per your executive).

              Now in the month of april 2020, 2 amounts rs.201 and rs.624 have been deducted from my account in lieu of so called dp charges (Screenshots attached with the mail).
              First of all bank doesn’t hold any right to deduct any charges without prior notice to the customer. Secondly, how can you even think of charging me of a service which i have never availed.

              I want you to credit the deducted amount into my salary account, else i will be forced to close my salary account in icici bank, which i can easily do as i two other active accounts in hdfc bank and punjab national bank.
              Aug 9, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 01, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ioue) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                Jay Moorthi
                Apr 30, 2020
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                Address: Pondicherry

                Dear team,
                My ICICI bank money debited without My knowledge. I were take the E-statement ECSRTNCH type of statement mentioned. Please analyze the issue. My money RS. 1174 deducted.

                Regards,
                Jaymoorthi
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                  S
                  Sandy lonkar
                  Apr 30, 2020
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                  Address: Thermax chowk pune

                  I am Sandip Balaso Lonkar. 826 Rupees has been deducted from my account as[protected] DMC/IN[protected] Dp charges Till MAR-20 DP charges on 28/04/2020.
                  Previous also they deducted such amount from my account.
                  My bank branch located in thermax chawk pune. My mobile number [protected]
                  I
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                    Akashappu007
                    Apr 30, 2020
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                    Hi my name is Akash SH. I got message amount deducted from my saving account 3 times (Re.1, 110 & 99).{dear customer, inr 110.00 was spent using debit card of account xx958 on 03-aug-19. Info: vin*google *z. The available balance.}but i did not do any transaction. Please cross check and revert my money back.

                    My card no:[protected]
                    My contact no:[protected]
                    My email ID : [protected]@yahoo.co.in
                    ICICI Bank customer support has been notified about the posted complaint.
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                      M
                      MNShinde
                      Apr 30, 2020
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                      Resolved

                      Hello,
                      I am mayur shinde. I have one serious complaint as 826.00 rupees has been deducted from my account as (Dmc/[protected]] dp chgs till mar-20) on 28-april 2020. I have neither subscribed nor used my demat account till now.

                      Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                      Mentioned the transaction remark - dmc/[protected] dp chgs till mar-20

                      We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                      Kindly refund my money at earliest.
                      Please find attachment for same.

                      Account detail:
                      A/c number:[protected]
                      Customer id:[protected]
                      Registered mo:[protected]

                      Thanks,
                      Mayur shinde
                      [protected]/[protected]
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 01, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        N
                        Nikhil04894
                        Apr 30, 2020
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                        Hi, 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs
                        Till mar-20) on 28-apr-2020. I have not used my demat account till now.

                        Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                        We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                        Kindly refund my money at earliest.
                        Jun 2, 2020
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 01, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iouv) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Sweety764
                          Apr 30, 2020
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                          Resolved

                          Hi sir,
                          Icici bank debited 1170 rs nearly ony account in the form of ecsrtnchg charges.
                          Customer service is not available even mail also.
                          Every time they cut some charges on my account and they said their stupid reasons and convey customers.
                          They cheated the people in the form of charges which we don't know.
                          Please help me to get back my money.
                          Aug 11, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 30, 2020
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            Kiruba Shan
                            Apr 30, 2020
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                            Dear sir,
                            I am S.Kirubanandan. I have Icici debit card now two months we had some cash deduction issues from vin google services.it’s monthly deduct 75 rupees for last two months so please refund the amount and stop the service...Thanks.
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                              S
                              srilathakodavati
                              Apr 30, 2020
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                              dmc dp charges march 2020

                              Myself srilatha k, i have been with icici bank since 2018. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till mar-20 is shown in the statement. So please make sure to credit the amount which has been debited so far....
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                              H
                              Haaqim
                              Apr 30, 2020
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                              .. even though why they took my money... kindly refund the money
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                                Omaakash Gupta
                                Apr 30, 2020
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                                Resolved

                                Address: chhatrashal Nagar,nandpuri, 78

                                My name is om aakash gupta. I have a account in icici bank and it is up and running but suddenly they deducted rs 826 without any notice and they mentioned that dp chgs till march-20. I dont even know what is dp and they have deducted my money. I want my money back. When i call to the bank there is no option to reach to them due to ivr issue.
                                This is a complete fraud if this thing is happening by a good reputated bank
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 01, 2020
                                ICICI Bank Customer Care's response
                                Dear Omaakash Gupta,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iov1) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Raj The Designer {Raj Creations}
                                  Apr 30, 2020
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                                  Address: Lonand bank ,
                                  Website: Icici

                                  Some balance has been deducted from my account, which may be the reason
                                  Which charg cut
                                  My account No.[protected]
                                  Transition id:- ECSRTNCHG270420_SR6779458
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                                    Rajeshgd2410
                                    Apr 30, 2020
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                                    Resolved

                                    I am the a/c holder of icici bank. Now they have charged ₹ 689.98 under this category dcardfee3563mar20-feb21+gst
                                    I am not aware what type of charges are these.
                                    They never informed me regarding these charges either by email or by letter.
                                    Who has given right to icici bank to deduct the money without informing us.
                                    Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                                    There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 30, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0in81) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      tasleem khan
                                      Apr 30, 2020
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                                      I am Tasleem Khan . 772.42 Rupess has been deducted from my account as DP CHGS till March 20 DMC charge on 28.04.2020. I don't no about DMC/ DP charge and I have not activated any service on my savings account. I haven't received any deduction massage to my mobile. I want justice and return back my money in bank account.
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