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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 381

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P
PrateekKiran
Jun 29, 2020
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I got erroneous debits again with the label "cms/[protected]/adbldesk_bts_b00401590" on my icici savings account. This time they took 1000 rupees. What is this? This is the 3rd fraud transaction.
ICICI Bank customer support has been notified about the posted complaint.
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    @nk!t
    Jun 29, 2020
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    Unauthorized charges of Rs. 590 has been made four times on my account as "nach ad rtn charges". So total of Rs. 2360 has been charged to me without any communication or due process. I don't understand what's going on with the bank as i'm unable to even get anyone on the phone for any sort of clarification.
    ICICI Bank customer support has been notified about the posted complaint.
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      vimalravindran
      Jun 29, 2020
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      Resolved

      Address: CHENNAI,TAMILNADU

      Hi i am vimal here. 413.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may-20) on 25th jun-2020. I have been told that the services for icicidirect are completely free. I was never intending to subscribed not used my demat.

      I want my money back as these charges where never informed and i would not accept this huge amount of deduction. I didn’t request any demat account it was open while i’m opening the savings account make sure refund my money back
      Aug 13, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 02, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        Anurag1566
        Jun 29, 2020
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        I anurag srivastava has done a payment to house tax nagar nigam (Through eazypay portal) through phone pay app on 27 june 2020 4.10 pm (Transaction id-p2006271610397993983556) with bank reference no:[protected] account linked to state bank of india munshi pulia branch (Ac no:[protected]). I had attached all transaction related files.
        Please help us to refund my money or update to merchant bank account so can payment will not be delayed.
        Thanks & regards
        Anurag srivastava
        Contact no:[protected]
        Aug 15, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 02, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          Anurag1566
          Jun 29, 2020
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          Address: Nagar nigam

          I have done a payment on 27 june 4.10 pm and amount is debited but transaction shows payment not recieved upi mode and shows status transaction initiated please help us to confirm the status payment
          ICICI Bank customer support has been notified about the posted complaint.
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            Prasad Thakare
            Jun 29, 2020
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            Hi i am prasad thakare here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may-20) on 25th jun-2020 and 137.67 for (Dmc/in[protected] dp chgs till mar-20) on 28th apr-2020. I have been told that the services for icicidirect are completely free. I was never intending to subscribed nor used my demat. I was forced by the official by calling me everyday to activate the account.

            Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

            Mentioned the transaction id : [protected] dp chgs till mar-20 and [protected] dp chgs till myr-20

            I want my money back as these charges where never informed and i would not accept this huge amount of deduction. I didn’t request any demat account it was open while i’m opening the savings account make sure refund my money back
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              sng 0583
              Jun 29, 2020
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              Address: Icicbank

              I am satyanarayan gidi500.00 rupees has been deducted from my account as[protected] dp chgs till may-2020) dp charges on

              29/06/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

              Message to my mobile. I need justice and my money back immediately.
              ICICI Bank customer support has been notified about the posted complaint.
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                M
                Monica Vinay
                Jun 28, 2020
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                Address: Bangalore

                I do not have any existing loan or any emi repayment dues to any loan providers. However, i see this transaction was done on 27th june 2020. Please review and explain why was this transaction done without my consent. I am currently unemployed and i had less 600 rs in my account and i see this money was debited.
                Aug 10, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 02, 2020
                ICICI Bank Customer Care's response
                Dear Monica Vinay,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0r0yw) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                I do not have any existing loan or any emi repayment dues to any loan providers. However, i see this transaction was done on 20th july 2021. Please review and explain why was this transaction done without my consent. I am currently unemployed and i had less 0 rs in my account and recently I applied for my pf once of amount credited you guys immediately debited with 590, 590, 490 are you guys playing with us all my loans and EMI as cleared for dmi finance in last year. Stop this stupid things either I need to take serious action on this refund my amount.
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                  S
                  SantoshReddyv
                  Jun 28, 2020
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                  Website: Icicibank.com

                  Icici bank has debited amount 2 times totalling 481.83rs from my account, in the name of dp charges. Please credit my money back.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    Prashubh
                    Jun 28, 2020
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                    I have observed number of alien deductions on my icici salary bank account called posdec. The amount deducted is rs. 29.50 from for the same card and transaction. Transaction occurred 43 times from feb 2020. I request an explanation and immediate reversal of the charges and of all the amount you have deducted till date.

                    This is ridiculous way to deduct amount without notifying the customer. Being an old customer of icici, i am expecting from you to take the action as soon as possible and help to resolve this issue. This will help me to continue relationships with icici in future. Attached the screenshot of latest deduction
                    ICICI Bank customer support has been notified about the posted complaint.
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                      PrateekKiran
                      Jun 28, 2020
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                      I have 2 erroneous debits of amount 442.55 and 147.45 respectively with the label "nach_ad_rtn_chrg~adbldesk" on 24 and 29 jun respectively. These are not initiated by me - request a full refund of the amount or state the reason for debits
                      ICICI Bank customer support has been notified about the posted complaint.
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                        V
                        vaisakhep
                        Jun 27, 2020
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                        I have a salary account with icici bank, the bank automatically made 16 (Approx.) deductions of 29.50 inr as posdec chg. I visited my home branch and the bank executives were of no help and they said for trying to use the card at online pos merchant without having any money in the account which resulted in transaction failed charges, and so many times i was called icici bank customer service number but the call was automatically disconnected. I didn’t use my debit card anywhere in atm, online purchases,.. Etc. And the usage was less in my debit card i’m always transferring icici account money to another account in all the month. I didn't receive any sms or email for bank posdec charge deductions. I want all the deductions made from my account as posdec chg to be refunded.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 02, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rixz) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Pratiksha Bera
                          Jun 27, 2020
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                          I have been charged rs. 826 for dp c hgs on 25th june..
                          I have never opened the dmart a/c and never traded,
                          Please reverse my hard earned money
                          ICICI Bank customer support has been notified about the posted complaint.
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                            S
                            Shanmugasanthosh A
                            Jun 27, 2020
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                            Why dp charges are deducted. I'm not selling any holdings till now just purchased it otherwise i didn't do anything. Resolve and revert the deducted money from my account.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Nishant11
                              Jun 27, 2020
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                              An amount of rs 826 debited from my account with the description of dp chg till may charges on 26 th of june

                              I have never used my demat account and i am not aware about this also.

                              My bank never communicated this to me ever till i have opened this account.

                              Amount debited from my account without my consent and knowledge.

                              Please return my amount back in my account.

                              Ph no -[protected]
                              Account no[protected]
                              ICICI Bank customer support has been notified about the posted complaint.
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                                M
                                mohd. Tosif
                                from Gurgaon, Haryana
                                Jun 27, 2020
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                                Resolved

                                This is to reference with a tw loan with name of mohammad talim having loan no ltjal[protected] in jalandher area.

                                That the borrower of above vehicle is no more and there is no any earning member left in borrower family. Still borrowers family has paid many installments even after borrower death. But now due to corona and also other effect the situation is worst for borrower family. Inspite of that they visited to icici bank branch for settlement by saying the above conditions but neither branch not collection agency of the same giving response to family. Instead they are forcing them to pay the emi and even sometimes they threaten the family for recovering the vehicle.

                                Day by day they are visiting borrower house and harrase them for emi.

                                Kindly help us to setlle the case in least possible amont so that the borrower family can get noc.

                                Regards
                                Mohd tosif.
                                [protected]
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 02, 2020
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Thanushiya Mary A
                                  from Bengaluru, Karnataka
                                  Jun 27, 2020
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                                  I had never asked one assist plan. Without my knowledge, the amount was rs.1899 debited in my saving account on 23.03.2020 and also not getting any customer id from one assist side to deactivate the plan.

                                  Regarding refund the amount, lot of time i spoke with one assist from the date of 23rd march 2020. There is no proper response from one assist side to deactivate the plan. Upto 4th june 2020, not getting the customer id, can't able to deactivate the plan easily.

                                  Due to the lockdown the plan was activated at june 5th, 2020. To deactivate the plan, i made a lot of call conversation with one assist. But still i'm not getting any proper response and my money from one assist.

                                  I don't need any service and any plan. Please deactivate the plan and refund my money as soon as possible. I need my money (Rs.1899)
                                  Please inform me on my email id after resolve my problem.
                                  Mail id: [protected]@gmail.com

                                  Thanks & regards
                                  Thanushiya mary antony ravi
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Dear Thanushiya,
                                  We regret the inconvenience caused to you. You should have never gone through that. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist
                                  Dear Thanushiya,
                                  We regret the inconvenience caused to you. You should have never gone through that. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist
                                  Dear Thanushiya,
                                  We regret the inconvenience caused to you. You should have never gone through that. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist
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                                    J
                                    Jay Puppala
                                    Jun 27, 2020
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                                    Amount of rupees 826 has been deducted from my account under dp chgs till may 20. I never activated demat account. I need refund asap.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs1c) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs1c) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Arvinairtravels
                                      Jun 27, 2020
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                                      I have opened current account with icici bank - chennai anna nagar branch in 2015. I paid additional amount of 25, 000.00 separately for cash deposit facility. My account details given below.

                                      Current a/c #[protected] arvin air travels

                                      From dec 2019 to jan 2020, icici bank debited 50000.00 for cash deposit charges from my account.

                                      Since jan'20, i was visiting to the branch to inquiring this issue but none of them are not able to address and respond my query, also they are not even able to identify why and how the charges made.

                                      I was wondering, how come they debited 50000.00 for cash deposit charges when i paid 25000 additional amount for cash deposit during opening the account.

                                      So, i would request you to take this action and reverse the 50000.00 to my account.

                                      Your timely help and support highly appreciated

                                      Thanks in advance
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      I would like to reopen this case, as there is no response and further assistance from ICICI Bank. So, please check and advise to do the needful
                                      Your response and update on this will be much appreciated
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                                        choudharyraju
                                        Jun 27, 2020
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                                        Kindly provide the information regarding unsecured redeemable bond (S) in the nature of non-marketable debenture (S) deep discount bond - private placement series rnmddd00
                                        1. Distinctive n.[protected] &[protected]
                                        2. Face value rs.10, 000/-
                                        3. Issue price rs.1, 000/-
                                        4. Issue date - 03.10.2000
                                        5. Redemption date - 03.10.2022
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs5q) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Dear Customer,

                                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs5q) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Dear Customer,

                                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs5q) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Dear Customer,

                                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs5q) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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