ICICI Bank Complaints & Reviews

My fastag was blacklisted more than a year back. I call the customer care everytime and raised a lot of complaints but no response.
Please resolve asap.

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H

Hobson Kondi

from Hyderabad, Andhra Pradesh

Jun 26, 2020

This is a fake website. Nobody looks into your complaints. Executives call you and ask to transfer money.

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H

Hobson Kondi

from Hyderabad, Andhra Pradesh

Jun 26, 2020

I don't think that's a ICICI Bank Customer support.

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Below amount deducted from my account.

25/06/2020 dmc/in[protected] dp chgs till may-20 dr. 826.00

My demat account was opened 4 years back with my salary account but such charges never deducted.
Please check.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfzf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I was not informed about the charges of ECSRTNCHG and my account has been debited by this charge 7 times and leaving my account balance zero more than 5000 in total has been deducted till today that June 25 2020 I don’t more how much these people gonna debit my account with. There is no way that I can contact these icici customer care all the numbers are unreachable or fraud. In this covid situation debiting of money of a middle class person is so difficult to live. In this situation how do I stop this charges or how do I create a new account has I can’t go out. I saw so many comments and complaints on this same issue I am facing and the icici bank is still making the same thing. It shows this bank is a fraud it’s earning money by fooling customers in the form of charges. I have added the picture for reference but by hiding my account number for security purpose

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rj1v) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may-20) on 25 june 2020.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - dmc/in[protected] dp chgs till may-20

We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg19) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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pgksunilkumar

Jun 26, 2020

Yesterday I got a call from UnKnown Number (if you want a mobile number please send an email (099589 *****)) --->

Fake person ----> I am calling from Consumer Complaints board in ICICI
it's our mistake sorry for the inconvenience we will refund you shortly if you want to instead you can use any UPI Payments
Me: I have
Fake Person ----> He asked me to open the App and type this voucher Code "RFC1C*****AZ"
Me ----> I asked him how to use this one
Fake Person --- > He said Open Google Pay Click on New Payment --> Click on UPI ID ---> Enter this ID ---> [protected]@okicici --> click on continue --> click on pay --> amount place -- > enter 24, 999 ---> what is this place --> add voucher code "RFC1C*****AZ" ---> click on Proceed ---> enter the UPI PIN also that time it will come to 826 rs and voucher
Me ---> I asked you are calling from a bank or other third party vendors he said calling from the bank

Please Check ICICI BANK and take action ---> otherwise we can lose the trust

And comes to Consumer Complaints --- > how hackers know the EMail-ID Please check

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My account statement is showing deduction of rs 590 as ecsrtnchgs. This amount has been deducted twice in this particular month itself. I don't have any emi which is going from my account. Please let me know why it is happening.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg25) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir,
This is to inform you that i have made a purchase from snapdeal
Using my debit card ending 0721, of rs.1509/- the amount is debited to my account but the transaction shows as failed.
Please refund and credit this amount at the earliest.
Please confirm.
Regards
Khedlekar

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg3x) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Shwetha K N, Sri Sharada Nilaya,3rd cross gowripet, kolar

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 23th june, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfy1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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C

Complaintsconsumer

Jun 25, 2020

Dear Consumer,

We are really sorry for the inconvenience being caused to you. Kindly share your contact details with us. So our executive will reach you shortly.
Or you can write on [protected]@gmail.com

Regards,
Team Support
+91-[protected]

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Address: Icici bank Samta colony raipur

I had asked to open a 6 month fd (Which was on monthly payout and would be auto renewable for 2 months after mature date at 7.5% interest rate) of 8000000/- at choubey colony branch in raipur. The executive at the branch ms. Anjali rathod had asked me to sign on the form and that she will fill the remaining details. She opened a 2 year fd without my consent. Now after 1 year 2 months when i want to make a withdrawal they are saying they will only pay 4.75% (I. E. The current interest on fd between 1-2 years and also deduct a 1% penalty from that) so total 3.75% for the entire period. The only proof i have of this is word of mouth and the form that has been filled by the executive herself.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg3m) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 25th july 2020. Could you please assist me regarding this. Please find the attachment regarding the

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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C

Complaintsconsumer

Jun 25, 2020

Dear Consumer,

We are really sorry for the inconvenience being caused to you. Kindly share your contact details with us. So our executive will reach you shortly.
Or you can write on [protected]@gmail.com

Regards,
Team Support
+91-[protected]

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Address: Warasiguda

Hi,

I am sai prasad. I am using icici bank since 4-5 years. Mah i know the reason why my money (589.24) has been deducted from my account? With out a simple intimation?

I am seeing in the app as charges for "nach_ad_rtn_chrg~tpslsip"

Will you please refund my money back asap.

Thanks and regards,
Sai prasad revuru.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg0p) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: m g square .padma

Respected sir
Myself
Aneesh c m

I am having savings account with icici bank and i already activated insta alerts like sms and mail.. But without any prior information or alert icici bank deducted rs 590... 19 times from my account when i am checking my account statement it was showing nach_ad_rtn_chrg_adbldesk... While i am contactimg bank people they cant know the exact reason. So kindly help me to get my money refund... As i am a stroke patient i am in a pathetic. This money i had kept in ml financial crises.. Actually i had kept this money for my medical emergencies... So kindly refund my money as soon as possible..
Nac

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qggn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Ravi Teja Kanaparthi

Sep 28, 2020

Hii bro. I’m in the same situation. Is this issue resolved?

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1 25/06/2020 nach_ad_rtn_chrg~lic~07may20~4d13e56~648 dr. 538.54
2 23/06/2020 nach_ad_rtn_chrg~lic~07may20~4d13e56~648 dr. 51.46

Why my amount was deducted under this following statements. Why i am getting all charges from my account?
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~lic".

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfz8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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After paying also credit card due amount lien not been removed. Calling customer service is not helpful. No proper answer recvd. Just waist of money as these are chargeable call. Almost one week now i am following

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg16) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Even after sending email how you can debit my premium amount xxxxx to my icici account

There is bounce charge amount 590 two time so total 1180

Really its stupidity things what you done even after sending email this kind of nonsense you have been done

Nach_ad_rtn_chrg~tpslsip~14may20 this is the return details

Nach_ad_rtn_chrg~tpslsip~04may20~644f350~[protected]

I need justice or please return my primum amount what i paid till date

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg2e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi, i just received a messege that your nach mandate for ava lifestyle products and services has been set up on 23rd june. I had applied for a credit card 14-15 days earlier, but i don't know if it's regarding the same or not, moreover i dnt know anything about ava lifestyle nach mandate.

The customer care number is not toll free and is not working!

I'm afraid there's could be a fraud. What do i do?

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg0z) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi,

During the covid situation, rbi mentioned about not charging anything with ecsrtnchgs charge, thought my account has money and its still charged with 590. Please do the needful.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg0e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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No communication about status of ashirwad deep discount bond. No channel to communicate with company.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfz5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir,

On 23.6.2020 and 24.6.2020 your bank deducted wrong charges from account for 19 (Nineteen) times. Exact amount is 11210 rupees (590*19). I kept money in my account for my medical expenses. I am a stroke patient.in mobile application it shows some nach_ ad_ rtn _chrg~adbldesk. Please help me to return my hard earned money. Please do the needful as early as possible.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfwx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Panipat main branch

Dear team

Our query is that i have contact with branch.
But no positive response from your team.
In my bank account - ecs charges has been charged multiple times. It is because of bajaj finance who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition in this covd 19. As my salary is not credited at correct time. I know its my fault but i am old customer of your bank. Please refund this time the ecs charges amount and it will not repeat again.

Please do the needful as soon as possible.

I am marking you mail. I hope you understand the situation otherwise i have to go with rbi.

Bank account details[protected]
Name - shabana
Mobile no-[protected], [protected]

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfx7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Bhubaneswar, Odisha. Main branch, janpath

Dear concern,
I am gautam kumar swain having savings account as also credit with icicibank from last 4 years, as a loyal customer not delay to pay any payments from last 4 years.
Due to corona i request to bank through phone banking about stop my ecs for all sip, but they can't help me so i drown all amount from my account. Which was necessary for at that time, but today (24th june) bank was deducted 590 rupes for ecs bounce charges from my account. I request on toll free no to refund my money, here is the problem not from my side but customer support office denied for that.
I need my deducted money back on my account as an urgent basis, it's my hardcore money. With out any mistake i can't lose my money at all.
Please help for refund my money.
Screenshort attached for your reference.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jun 28, 2020

Updated by gyalexy Dear Concern,
Still not received any call from your side as also no updates?
I need my money back.

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 383

ICICI Fastag - Blacklist removal

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dp charges deducted from account (vikas tomar)

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ECSRTNCHG charges very often

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icici bank dmc/in[protected] dp chgs till may-20

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Ecsrtnchgs from account

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Payment of goods online purchase vide debit card.

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icici bank vsi/amazon stan debit complaint

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Fixed deposit fraud

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Unknown transactions

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Money has beed deducted from my account.

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19 times rs 590 deducted without intimation or knowlege in the time of covid -19

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its deducting from my account

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Request you to release my saving account which Lien marked on my bank account towards unpaid outstanding dues

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even after sending email to icici [email protected]

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Unidentified messege

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ecsrtnchgs charges - miruthula

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ashirwad deep discount bond

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Nach rtn chrg adbldesk

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Ecs charges charged in covid 19 situation

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un necessary amount deduct from my savings account

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