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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 383

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A
aranyasingh24
Apr 21, 2020
Resolved
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Dear sir,
I have got the personal loan from icici bank india. I am paying the loan due every month. Since last few months i left my job so the salary was not getting credited to this account. I paid every emi amount along with all the late charges still today when i received my pension amount thousands of rupees are deducted from the account in the name of ecs. Kindly reverse those charges as i have paid all my emi and late fee charges
May 23, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hm3b) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    aranyasingh24
    Apr 21, 2020
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    Hi,
    my name is apeksha singh and i have salary account in icici bank. I received my PF in my account today as i am not working since last 4 months and in the name of any random charge they deducted almost 35k rupees from my account on 21st april 2020. I want my money reversed in my account as soon as possible.
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      A
      Abhilek Sinha
      Apr 21, 2020
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      ecs transaction done in my account many times

      Address: Icici bank shakti nagar branch bhopal

      Hello Sir/Madam,
      Esc is enabled in my account and in this pandemic situation we all are facing financial problems and I didn't pay one of my premium of lic but I paid the premium of another policy of sbi linked to my account. I didn't pay LIC premium because rbi had asked the banks to give relaxation in EMI till may.even then my account is being deducted Many times and now I have not a single penny in my account. Plz try to understand...
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      Shirish zambre
      Apr 21, 2020
      Resolved
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      Resolved

      On 19 april 2020, i recharged my mother's jio number .. through my jio app..Through bhim you..
      The recharge has shown to be failed..
      But the amount has been deducted..
      I am writing this after 3to 4 buissness days later and I still do not see anything . Neither recharge and neither my refund.. help me...
      Contact me at: [protected]@gmail.com
      As soon as possible..
      +1 photos
      May 23, 2020
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 22, 2020
      ICICI Bank Customer Care's response
      Dear Shirish Zambre,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        H
        Hussain07
        from Hyderabad, Telangana
        Apr 21, 2020
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        deduction of amount 590

        My self mohammed nadeem hussain on April 9th deduction of 590 from my account so many email to icici bank regarding this deduction of money till now there is no response due to covid we don't have money for living then deducting money from account please help me to get this amount .
        I can understand due to covid reason some staff are not working you can email some many times I email you and tweet you also I thought that Aditya Birla...
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        jit14
        Apr 21, 2020
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        On 21st 2020, Bank has debited Rs 822 against ECSRTNCHG01 from my account without any information. Anyone know what is this.
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          Ayush Bhatter
          Apr 21, 2020
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          There was deduction of mab charges from october to february which amounted to total around 4000. Though this deductions were made, i wasn't even notified once. After speaking to customer executive for more than 2hrs. He agreed to reverse 2 deductions i. E. Around 1500. Remaining amount was loss to me. Though after that i didn't close my account hoping that it was somewhere my mistake that i didn't maintain minimum balance. So after that i started maintaining proper balance. After few months when i check my passbook, i see that icici bank has started deducting mab charges again from around 3 months though i have minimum balance maintained. So i would recommend each and every person i know to not open account in icici bank or people who have already opened, i would request them close as soon as possible. Because icici bank is at worst at its customer service. It has fake reputation maintained outside that customer service is our first preference.
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 21, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hepa) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Apr 29, 2020
          Updated by Ayush Bhatter
          I have mailed, but hadn't received any kind of response, nor through phone or via email.
          May 02, 2020
          Updated by Ayush Bhatter
          Still no response.
          Feb 02, 2021
          Updated by Ayush Bhatter
          It's almost one year, still no response.
          👏👏👏. Scam scam
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            Rameshbhai k chotaliya
            Apr 21, 2020
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            Address: surat

            Late emi charges debited from my bank account till we are not able to pay emi due to lockdown. No near by branch in my area.
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              M
              MithunM13
              Apr 21, 2020
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              Resolved

              amazon refund not received

              I have an amazon refund processed on 4th april due to the cancellation of product because of covid19. I still haven't received the refund. The payment was made using amazon icici bank credit card.

              I have tried contacting the customer care, but none of those channels are working and from what i seen in consumercomplaints and other forums is that this is a wide spread issue.

              The statement has already come for...
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              arun kumar497
              Apr 21, 2020
              Resolved
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              Resolved

              I have received a mail by icici that, today the amount of rs.999/- has been deducted from my icici account and the transaction message says icl/amazon stan. I have not done any transaction in this regard. Also i have checked my account statement, which shows amount of rs.999/- is debited on 12th april, 2020. Could you please assist me regarding this.
              Aug 8, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Apr 21, 2020
              Updated by arun kumar497
              I have received a mail by ICICI that, the amount of Rs.999/- has been deducted from my icici account and the transaction message says icl/amazon stan. I have not done any transaction in this regard. Also I have checked my account statement, which shows amount of Rs.999/- is debited on 12th April, 2020. Could you please assist me regarding this.
              Verified Support
              Apr 21, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0het8) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Apr 22, 2020
              Updated by arun kumar497
              i want email id
              Verified Support
              Apr 22, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0het8_01) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                Jaysing Zalte
                Apr 20, 2020
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                Dear sir
                I have account since 15 years account number[protected] icici bank but on20/04/2020 i am not able to do any transaction shows account blicked/frozen. Due to lockdown i am stuck in home.. need money to use pls activate account my KYC is full completed
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                  S
                  Sudeepa G
                  Apr 20, 2020
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                  Resolved

                  signature mismatch - payment

                  Address: ICICI RT Nagar

                  My loan account no. Lpbng[protected]

                  For the above mentioned loan account no. The money is not debited from my pnb salary account on the date mentioned like first it was 10th, later because of this issue i changed to 15th. Again i am facing the same problem. Money is not debited from my account and i keep getting messages like charges have been accrued due to delayed payment adversely affects credit history, etc., and also...
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                  H
                  Hitesh Jain RLPL
                  from Siliguri, West Bengal
                  Apr 20, 2020
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                  My phone number is [protected]
                  I am repeatedly getting calls from icici bank from different different numbers each time to payany emi.
                  I have not taken any loan from icici bank and without any reason they are calling me again and again.
                  Please stop it i have not taken any loan so please do not call and disturb me.
                  In all this crisis situation you are harassing a citizen by calling them again and again.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Apr 20, 2020
                  Updated by Hitesh Jain RLPL
                  See the amount of calls I am getting
                  Atleast got 100 calls till now

                  Verified Support
                  Apr 20, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Apr 22, 2020
                  Updated by Hitesh Jain RLPL
                  Please permanently remove the number mentioned from your promotional list and all the telecallers list.
                  I dont want to get disturbed
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                    Uday Athavale
                    Apr 20, 2020
                    Resolved
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                    Resolved

                    I have received a mail by icici that, today the amount of rs.999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. I have not done any transaction in this regard. Also i have checked my account statement, which shows amount of rs.999/- is debited on 20th april, 2020. Could you please assist me regarding this.
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 20, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h9qw) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      B
                      brijesh2112
                      from Delhi, Delhi
                      Apr 20, 2020
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                      Resolved

                      amazon refund not credited to icici bank credit card... since 18 days

                      I have ordered product on 2nd april 2020 from amazon and cancelled on same day due to late delivery date but my refund is not credited till now.

                      Refund has been initiated on dated 2nd april 2020 as per amazon customer care with reference no #[protected].

                      But it is yet to process by bank i have given three time online complaint but no reply yet. It is sent [protected]@icicibank.com (Re:'icicicare=[protected].br...
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                      tejaswini1208
                      Apr 20, 2020
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                      Address: Ushodaya Raaga Apartments, Belathur, Bangalore

                      Hi,

                      My account has been debited with a comment "ecsrtnchg030420_sr[protected]gst" multiple times. A sum of 500rs got debited. It is my salary account, which is zero balance account. Please explain why so. I neither took any credit card nor any personal loan.
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                        priyanka215
                        Apr 19, 2020
                        Resolved
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                        Resolved

                        I cancelled one of my order on 24th march as it was lost during deliver, i received message that refund initiated on 31st march. However the refund still doesn't reflect in my icici amazon credit card. The refund was of 2472.15. Which is strange. Cause there was another refund done on 2nd april which is showing in card. I don't know whose fault it is. I tried calling to customer care and tried dropping email on which i received reply saying we are not working due to lockdown
                        Apr 29, 2020
                        Complaint marked as Resolved 
                        I have received my refund today. I had to contact them via facebook even after that no response received. But i received my regund
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 20, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h9ue) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Apr 24, 2020
                        Updated by priyanka215
                        I dropped email and the revert received from them says that due to lockdown we are not working
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                          Rushi Sharma
                          Apr 19, 2020
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                          Hello sir,
                          Due to lockdown in country because of Corona virus, I failed to maintain required balance in my account and that's why ECS returned and charged me of rs 560.

                          So, can I get back that money as currently lockdown situation is running in country.
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                            chaitalirathore
                            Apr 19, 2020
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                            Resolved

                            I want to bring it to your notice, that there has been an unauthorised transaction of rs.91.99 from my account to amazon vsi. I am not a subscriber of amazon vsi, so there is no question of automatic renewal payment. I contacted the bank for help, but all they did was freezing my account temporarily and asking me to contact amazon customer care. I did the same and was instructed to mail them certain details so that they could look into the problem. But when i sent them the details, it says that i cannot reply to the sender. My problem still remains unsolved. Please help.
                            Chaitali rathore
                            May 23, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 20, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0h9tg) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Mudassar Katoch
                              Apr 19, 2020
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                              Address: Icici bank

                              I hold saving account in icici last day I check my account charged 29.15 RS posdec chg what is this. In the Emagerncy time banks do furad with us
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