ICICI Bank Complaints & Reviews

Whenever try to some transaction thru internet banking the OTP is not received.
Though get email informing that “ OTP has been sent to your registered phone” Customer care just repeat that SMS has been sent. By the Way, sometime can login thru Phone. Lost some good opportunity to invest in MF.
This is happening for last many months. ICICI Bank has some problem in software, but not acting on it.,...

While i was applying certificate from andhra university i did the payment through icici bank eazypay portal and that was failed total four time. Three transactions on 19th march and one transaction on 20th march. I reached out to icici support team and they said that the amount will settled by the next day but still i didn't received my failed transaction amount. After that i reply back on the same email but no response from them.
Please...

I made a payment of 49$ through my amount to buy dr. Najeeb lectures on 3rd march 2020, of which 44$ were reverted back... But my account is not reflecting the reverted amount... For this i contacted bank but they are not not helping me on that, i am too frustrated... Plz help me out
A/c no[protected]
A/c holder name - arif wequar
Contact no - [protected], [protected]
Email - [protected]@gmail.com

My 3000 rups has been debited from my account

Hi team,

I have paid credit card bills with auto-debit facility. But unable to pay due to some personal financial reasons. I have been charged as below:

Auto debit return - 450 rs
Late payment charges - 500 rs
Interest charges - 161 rs
Total - 1200 rs almost for credit card bill of 1700rs.

Can you please waive this charges so i can pay the bill.
Credit card - [protected]

I used icici travel card during my visit to the us. After a month upon my return, i noticed many fraud transactions on my card happening (In the us) in a matter of 5 minutes, two of which went through for $314.14 and $312.32. At the moment, i have the card with me.
I immediately called icici customer service and asked them to take action. They said they can block the card and prevent further transactions from happening. However, their response on fraud transactions deducting $626.46 in total was extremely unsatisfactory. They said, they cannot do anything about it now, and asked me to call customer service again once the transaction has fully posted to my account. They did not even record the fraud. Only when i call them later will they work on it and provide a resolution, and all this process they said might take up to 30 days! I cannot wait for 30 days for a resolution, and i need my money back immediately to pay for my basic expenses.
If i were in the us when this fraud happened i would have got struck in another country with no money. If needed, i am willing to provide more details/proof of my travel history.

Below are details of incident:
Date of incident: 22-mar-20
Description: usd 314.14 using travel card is made at walmart #118.
Usd 312.32 using travel card is made at wm supercenter.

Unclaimed: Card- ATM / Debit for Acct XX4427 has returned and is with us since 10 days. For re-dispatch, visit bit.ly/2prKKli. Kindly initiate redispatch

Jitender kumar
Application number [protected]
Reasons : multiple login
I applied to their executive he checked my cibil and all and than said your limit will be 1lac plus, you are prime customer of icici, and maintained mub very well, so icici provide you life time free credit card, so i applied, after few days, your card is rejected, kindly applied after 6months. I need proper reaso. Why my card is cancelled.

An amount of rs 199/- was deducted from my icici account on 22nd march by amazon. The transaction info is vsi*amazon stan. Neither am i a prime member, nor did i recieve an otp to authorise the transaction.

I would like to take this to rhe required authorities and demand a full refund. I would also like to know how icici shared private and confidential information with amazon without my approval as soon as possible

My name is kalpesh sonani. My fastag costomer id is 11594077. My car no. Is gj05js8041. I am going to surat to bharuch on dt.9/3/2020. I paid cash toll fee of rs. 25. But automatic deduct also from my fastag account of rs.25. So i total paid 25+25=50 rs. So please refund my 25 rs.in my fastag account as earliest. Or my bank account no.[protected]. Icici bank, ifsc code icic0003400.

Trying to pay the payment using icici credit card but every time saying my card is blocked because of multiple wrong inputs but that was my first time and trying to unblock in all possible ways nothing works for me.
1) did use imobile app to unblock
2) did ivr to unblock and even it says my card is unblocked but nothing happened
3) couldn't find the feature in icici net banking, as well as most of the buttons and dropdowns, are not working

I had called icici customer care for some credit card requests and connect to an agent for it. I called from my bank account registered phone number. The ivr system immediately recognized me and started blabbing me about my account balance and other details.

While connecting my call to customer representative, the system first asked me for my 12 digit card no. And later on asked for my pin; which i totally am not comfortable...

I don't have any demat account in icici bank but still there was a deductions on dp charger. Last time i complaint about this and i got a call from icici bank executive and he said further u will not face this issue but still there is deduction of dp charges in my account. Now i want all my money refund. My account no is[protected]. My contact no [protected]

I have taken the icici bank fasttag and it is not working at all. When i tried contacting the customer care they are unresponsive. They are also not able to provide the solution. When i am going through the toll plaz thet=y are trying to scan but it's not working. And please note for every toll plaza it is happening like this

Vehicle no: od34 a 1202

Customer id:12231193

Fasttag account no: 22734774

Hi team,

I did transaction of 49, 500 for enps. Amount is deducted from my icici account but not credited to nps account.

Error -

https://www.billdesk.com/pgidsk/pgijsp/error1.jsp
Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

Can you please check on priority?
Thanks,

I ordered 2 products from flipkart one product i cancelled and another one i returned. The estimation date is also over but o didn't get my money back into my account i concern the flipkart assistant they told that from the seller side it is ok but from the bank side it's not credited. I request you people please help me for this refund it's already 2days over so please see this problem

With out any notice icici bank deduct around 590 rupees within 5 days. All charges are ecsrtnchg. Several time they just deduct without no reasons or any justification but this time i notice and i caught this deduction. My account no:[protected]. I want my hardwork money back. That is happened in every month constantly. I want proper justification in each single rupees and want my money back.

I am icici saving account holder. Today evening 19-03-20 i received mail from icici bank and in this mail ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg.. Bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com.

Thanks & regards,
Nitin mittal

Dear icici bank,

I have settled my credit card on 2016. And my last payment against my credit card is 14/12/2016.

My card credit card number : [protected]

It is showing in my cibil report as settled, but i want to close this account.

There is no response from local branch.

Kindly let me know my pending amount for close my credit card account.

Also let me know the repayment procedure and noc guideline.

It would be appreciated if you can resolve my issues and it will help me to avoid get support i will file the same case in rbi and ombudsman

Respect sir/madum

I want to complain about an employee of y u r bank his name is Amjad Ali.He miss behave with me.And he is telling me he won't do any type of service provide to me by u r bank . So I reqest u to take action on him. He is black mailing me that he won't give any sevice
Thanking u sir.
Yours faithfully
S Hussain sharief
My account no[protected]