ICICI Bank Complaints & Reviews

Address: NETAJI SUBHAS ROAD BRANCH,MALDA ,ENGLISHBAZAR,WESTBENGAL

My name is anamitra de and i'm holding a salary in icici bank for the past 2 years. I just saw today when i checked my account online, that four times i have been charged posdec chg unnecessarily.
Posdec chg/[protected]/1882+gst 29.50dr
Posdec chg/[protected]/1882+gst 28.24dr
Posdec chg/[protected]/1882+gst 29.50dr

Posdec chg/[protected]/1882+gst 29.50
Branch code icic0003872

May 8, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: NETAJI SUBHAS ROAD BRANCH MALDA WESTBENGAL

My name is anamitra de and i'm holding a salary in icici bank for the past 2 years. I just saw today when i checked my account online, that four times i have been charged posdec chg unnecessarily.
Posdec chg/[protected]/1882+gst 29.50dr
Posdec chg/[protected]/1882+gst 28.24dr
Posdec chg/[protected]/1882+gst 29.50dr

Branch ifsc icic0003872

Posdec chg/[protected]/1882+gst 29.50

ICICI Bank customer support has been notified about the posted complaint.

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Address: Room no 1, salik nivas, saibaba road, jawahar nagar,, near young star tailor, khar east mumbai -400051

Hello sir/Madam

Rs 583.00 is being deducted in name of POSDEC / CHG as the charges are for when there is no sufficient balance in my account but i use your ATM/Debit card for payment at a store.

But there has never been so that i have used my ATM without sufficient balace.

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Hi,

I am Roobini. my account number is[protected].

826 rs Debited from my account without my knowledge. I don't have any active demat account.

I need my money back asap.

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Address: BHARAT BIOTECH INTERNATIONAL LTD

I was checking my saving account of ICICI, when i checked it was quiet shocking that my amount has been debited without any notification or any message.
From my account SMAB charge has been debited without any information since last three month. this was very disappointing to me.
Please refer below detail:
Account no:[protected]
email: [protected]@gmail.com
mobile no:[protected]

ICICI Bank customer support has been notified about the posted complaint.

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J

jeba nadar

Apr 7, 2020

We received the status from EPFO : Your advance claim settled and amount of Rs 197000/- has already been disbursed to your KYC bank account number on 17/3/2020.

But still the Amount is not Credited.

Reply

jeba nadar's reply, Apr 7, 2020

I have applied for PF on 6th of Feb.

When i checked upon the status in my EPFO account it shows the below status.

Status : Sir Your advance claim settled and amount of Rs 197000/- has already been disbursed to your KYC bank account number on 17/3/2020.

Upon Checking my ICICI saving account & also the statements the amount is still not credited. I have also attached the status from EPFO.

Because of the Covid-19, no one is reachable through the Call also.

Kindly analysis what actually happened.

Thank you.

C

Chandhini Krishnakumar

from Hyderabad, Telangana

Apr 8, 2020

Icici bank debited dcard fee 579rs from my account without even informing. They never dropped an email or message. This is illegal. They did not inform about dcard fee while getting a debit card from them.
I want my money back. These kind of fraudulent activities are highly not acceptable. How can I trust this bank???

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I tried downloading the Provisional certificate for FY 2021 for my Home Loan. It didn't work. Not able to request the same even via imobile app. Then wrote an email. Received a reply saying no support will be provided for this request. download online. When its not available online, how can I download?

Due to lock down situation I cant go to the nearest branch to receive the same. When I am paying EMI without fail till date, why they are providing the provisional IT certificate? Due to which I cant submit my IT declaration to my employer and they are deducting huge tax from my monthly salary.
When all other banks are providing this facility without fail, why ICICI only has this issue. Not acceptable

ICICI Bank customer support has been notified about the posted complaint.

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Address: Icici

Today i received a call to share the account details for services from [protected]

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Address: Shirole Nagar Pimpale Gurav

Deducted 491.17₹ from account as dp charges.
Which is happened first time since account opening.
I want refund for this.

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Address: Mahindra City, Infosys,Chennai

I am vinoth kumar. 688.33 (680.07+6.26) rupees has been deducted from my account as dp chgs till fe - 20) dp charges on 30/03/2020 & 02/04/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need a refund for the same. My account number is[protected].

I might actually have to check all my past statement to see how many times such deduction have taken place.

May 4, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0e0gt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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An amount of 424.69 and 194 rupees and been deducted from my account in the name of DP CHGS TILL FEB-20 and the bank is not giving any explanation for it.

I want my money back. Please look into the scene.

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I have never taken any demat account from icici bank, however some amount deducted every month from icici bank account.
Request to please restrict the deduction and deducted amount must be refunded
Please do the needful and take action against such corrupted activity.

Account holder :brij bihari roy
Account number:××××××××××131

Thanks
Brij bihari roy

May 4, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0e0fv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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This is ref to dp charges debited. I checked my statement n noticed the debit transaction heading ' dmc /in[protected] dp charge till feb-20’ – amount rs. 826.. While opening the dmat a/c, i was not informed about this dp charges and was told by the rep that its life time free of cost even they didnt send any message to my registered linked mobile no. For this transaction. This is totally unfair and not acceptable. They should refund the amount. Mobile no is [protected]

May 4, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Fatehnager udaipur

Would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 02/04/2020 Could you please assist me regarding this. Please find the attachment regarding the same.

May 4, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I did transaction of 10000 on 30th march 2020. Amount is deducted from my icici account but not credited to nps account or even back to icici account.

Error -

https://www.billdesk.com/pgidsk/pgijsp/error1.jsp
Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

Can you please check on priority?

Thanks,

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0du5z) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 03, 2020

Updated by Pramila_14 Send required details. its been 5 days and the issue is still not resolved. The amount is still not credited to any of the account. Please help on priority.

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Address: Address: Icici Bank Ltd., 45 1 Rafi Ahmed Kidw... IFSC Code: ICIC0000837; (used for RTGS and ... MICR Code: 700229035 Branch Code: 000837

Website: www.icicibank.com/customer-care.page

On 02/04/2020 in[protected] dp chgs till feb-20 dr. 826.00, unnecessary deducted my balance, never i applied for any services, my account icici bank account number[protected], anup kumar patra, address: icici bank ltd., 45 1 rafi ahmed kidw...
Ifsc code: icic0000837; (Used for rtgs and...
Micr code:[protected]
Branch code: 000837.
I want my money back, due to lock-down unable make call to customer care support.
Contact -[protected], [protected]@gmail.com

May 4, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2020

ICICI Bank Customer Care's response Dear Anup Kumar Patra,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: R-707 ,3rd Bldg ,mahakali Darshan Hsg, Gundavali Guathan , Azad road , Andheri East mumbai - 400069

My name is sagar bhosale a saving account holder in your bank for the last 8 years. I hold an account in the name sagar dnyandev bhosale and i have an account number[protected].
Please note my cousin brother abhijeet bhosale transaction no (Rrn[protected] dt 09/02/2020. Has wrongly transferred 10, 000 /- to account[protected] instead of account no.[protected]. Request you to please reverse the said transaction as early as possible from your side.
I hereby enclose a copy of the bank mail for your reference. Kindly investigate and shed light on this matter. I look forward to your response to the problem. Please let me know if you have any information regarding this transaction.
I shall be thankful to you for this kindness.

Yours sincerely,
Sagar bhosale
[protected]

May 4, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I'm Surajit Das, and my registered email id is [protected]@yahoo.com,
Rs. 449 has been debited from my account on[protected] without informing me in mail or sms. and (VSI/DEBIT/[protected]) showing as Transaction Remarks,

May I know why this amount has been deducted without any acknowledgement, And why the Bank doesn't inform us when any deduction happen from their-end.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 07, 2020

Updated by Surajit Das786 It's not resolved,
didn't received any call or mail. Why you [ICICI Bank Customer Service Team] marked this complain as resolved blindly, without any confirmation.

May 02, 2020

Updated by Surajit Das786 I don't think anyone look into these complains seriously.

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I am ankita arewar, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th march 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain anywhere else if needed

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0dnl8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 02, 2020

Updated by Anks09 Provided Mail id is invalid. Please let me know the correct mail id

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S

Sachin Dhyani

from Hyderabad, Telangana

Apr 2, 2020

On 31st March 2020, I received 4 messages that Rs.293.58 is deducted.
Overall Rs. 1174.32 got deducted.

2 other messages also received.
One was RUB 114.70 and other was USD 10.00

Since both of them required OTP the amount dint deduct.

But the other 4 got deducted.

Reply

ICICI Bank Customer Care's response, Apr 2, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0dnl8_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

S

sachindram

Apr 2, 2020

Hello sir
I am sachin, I have icici bank account but on date 27 March 2020 unwanted detection amount 6600/- by VIN/Google.
Please refund my amount as soon as possible.
My phone. No. Is +91- [protected]
My pan no. Is AQSPT6394A.
Thanks

Reply

ICICI Bank Customer Care's response, Apr 2, 2020

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have not authorised this nor am i informed why has this been deducted. My registered number is [protected]. Need the amount to be reinstated and an email on how it has been deducted without my approval. These are difficult times where we are fighting corona virus and such hidden activities is where icici bank is finding profits and pleasure in. Shame.

May 4, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

R

RahulTripathi07

Apr 2, 2020

I dont know why this is charged to me.(826 INR)
I never activated demat as my will.
it was told to me it is created for me lifetime free of cost.

Reply

ICICI Bank Customer Care's response, Apr 2, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0dnkw_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: a b road gandhi gram mangliya indore 453771

I have a demat account in zerodha bank for 2 months now. When i checked my bank transactions and i found that there is one debit transaction 'dmc/in[protected] dp chgs till feb-20 — inr 505.62' at dated 30/03/2020. When i created the demat account, i was not told about the dp charges, it was told me by the zerodha representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[[protected]]. This is completely unacceptable and please refund my amount. My phone number is [[protected]]

May 2, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 01, 2020

Updated by blshukla the amount deducted is 688.33 at date 30/03/2020

Verified Support

Apr 01, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

A

Anurag0997

Apr 2, 2020

March 24, 2020.
Hi, I have ordered a phone in amazon and I have Paid using my ICICI Credit card and the ordered was cancelled later.
I Have to receive a refund of 28999 INR towards My ICICI Bank Credit card within 5 days but I haven received it yet.
The refund transaction umber given to me by amazon is 227417.

Reply

ICICI Bank Customer Care's response, Apr 2, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0dnk7_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 392

amount debited from bank unnecessarily

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amount debited unnecessarily from account

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amount deducted from account

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need money back

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smab charge deduction

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provisional certificate for home loan is not accessible

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received s call to share my account number

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charges deducted as dp charges

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icici bank dp chgs till feb -20 while i have not used demat account

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amount deducted by dp chgs till feb-20 two times

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every month dedicated amount from my icici bank account

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charges dp

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I m complaint against debit my money

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transaction failure issue

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unnecessary deducted my balance 826 rs from account

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upi reversal of incorrect transaction

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unauthorized transaction vsi/debit/20200401103823

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money deduction from bank account

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dp chgs of rs. 876 deducted.

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dp charges fraud in my icici bank account

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