ICICI Bank Complaints & Reviews

These people are not allowing me to make transaction from credit card if 57k and send me a msg saying that call customer care. And when i called them no one is picking my call for even 10min and then disconnected my call and they even charge me for that 2rupees per minute. I am getting sick of this people. I am having credit limit of 62 thousand of which i have 61.5k available credit limit then why they don't allow me.

I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 13th march, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

Ref: vehicle no. Tn09bv4627
Sir:

I have not used my vehicle for traveling on 11th march 2020, but still,
My axis fastag has been charged twice on 11th march 2020. At 10:10:43 hr rs. 45/- and at 10:10:45 again rs.55/- was deducted the same day. I received sms from axis bank on 12th march 2020 early morning at 1.34 hr & at 02.09 hr but there is no mention of tollbooth place or name of the place.

I have a fast tag with icici bank customer id: 11137436 which was blacklisted due to low balance. I recharged it with required amount and still the tag is blacklisted. They are saying the amount will get automatically transferred to tag deposit amount but that has not happened.
I called the call centre of icici bank fast tag multiple times. The customer care are only taking the complaints and are not resolving the issue. Very poor service from icici bank fast tag department.

You can see attached image. It is clearly showing the tag as blacklisted. Please revert as early as possible.

Hello this is sharad.. I have a salary account in icici bank and being a customer i enjoy its services.. But few days back they deducted rs 29.5 about 12 times for posdec charges.. And when i've talked to the customer care of icici, he said that you've been charged for failure of transaction due to insufficient balance and there are 24 declines.. I've deducted all my money from the account as soon as i got to know this.. I had sufficient amount of funds while transacting even though they have charged me the penalty... I mean you should have informed on the failure of first transaction.. Being a valued customer i don't want to switch to other banks.. Please resolve my issue (I. E refund rs 29.5 deducted 12 times and cancel the pending 12 charges).. 1 time penalty is ok.. But deducting it again and again is stupid and that also without consent.. Please refund my money asap..

I am not using any icici credit card for last 8 years, neither received any card for last 8 years.
Now, today got surprise to see my cibil reports, where they reported, haven’t paid inr 1858/- for nov19 and dec 19 bill (Credit card no - [protected]). I visited branch and then only got details about card and again big surprise they have issues 4 cards in my name and one of the cards having inr 1858/ (This all dues is joining fees + penalty + interest +gst)- dues which is issues in oct 2019.
When i called customer card, they transferred me to collection department. Now “priya“from collection department saying, they have delivered card to me in oct 2019. I told them, haven’t received any card for last 8 years, then she is forcing me to pay at least joining fees.
My question is, when i haven’t received the card itself, then why should i pay joining fees. Is it not icici is cheating customer and doing fraud? Similarly, they have issued 3 other cards, and i haven’t received anyone.
Icici is doing fraud and cheating customer. I need help to resolve this issue and want to close all credit card issues in my name without any charges as never received them. Icici bank cannot send card at their own wish and report unnecessary charges in cibil. Icici bank has spoiled my cibil record. With this issue my cibil score has been reduced 50 points.

I have taken a loan of 1.5 lakhs from icici bank, remuna branch balasore, odisha.. I have paid my emi for 2 years sincerely.. But after that i was seriously hospitalized due to jaundice and left my job.. So that i cannot pay my rest emis but since last 2 month a recovery agent from icici bank named as mr. Vinit ray, sai bussiness solution, mumbai, icici bank fos called me and asked for emi... I told him my situation and demand him some time.....

I didn't make any payments on 16/1/2020 and 15/1/2020. But still rs.29.50 is deducted for 6 times, the total amount deducted for posdec chg is rs.232. But my transaction was before before 15/1/2020 on 13/1/2020. How could this possible? Is this the value give to your customer? Really frustrated. Kindly credit my deducted amount, if not i will take necessary action on this.

My name is bhabhor ashishkumar. My vehicle is registered with gj20ah0283. I have applied for fastag of 29/01/2020 and recharge with transaction id[protected]. But till today i have not received fastag and any notification of shipment. It is too long time i have waited for 45 days. I have to face problems of toll plaza. Kindly help me and resolve my problem

I had worked with icici bank from06.09.2016 to25.01.2017. My employee id was 349200. I have not yet applied for the pf withdrawl, as no body knows where to contact to withdraw the money.

Kindly settle my pf money and credit it to my bank account

Pf no mh/18796/349200

Eps no mh/18796/341203

Uan no[protected]

Regards,
Md sk

I got msg from icici which had an otp and then one after the other 4-5 times money got debited from my account. I immediately called up the bank and blocked my account now they are asking me to go to the back and submit dispute form and they will investigate and cant promise the money back. Thats absolutely horrible money went through vin paypal i dnt know what is that exactly.. I have an account on paypal but i checked and there wasnt any transaction that happened so i dnt know what exactly is happening i want my 15000 asap i cant keep my account locked for so long as i need money for my expenses

This is for your kind information that on 17.09.2012, rs. 18, 00, 000/- has been transferred from my account vide cheque no 23628 without my consent and knowledge.

I visited to the concern branch for getting the full details along with instrument details but did not get any support hence writting to you.

I want the full details of the transaction along with my hard earned money.

Please co - operate and also waiting for your positive response.

Please feel free to call me incase any further querry.

Regards
Tapan kumar
[protected]

Dear team i have purchase my fastag from icici bank online and i received my fastag in dec-2019 but my fastag is not readable in any of the tool, and i have complaint so many time to icici bank fastag care but they are not change my fastag so i requested to you please resolve my issue on priority. My details are given below.
Fastag id: 12006786
Name : vishnu prasad verma

Regards,
Vishnu prasad verma
Mob. [protected]

I had used imobile upi mandate to block some amount of money for ipo irctc in my account. This was my first-time experience and i did block the amount multiple times for buying irctc. This all happened in september - 2019. After that i have visited bank three times in different branches. I have called customer care department multiple times but all in vain. I also sent email to icici bank regarding the same.in one of the branches, i was told to check with the company with whom you have demat account. I contacted them also, but i was informed that only bank can release my amount. Apoorva mehta from lokhandawala branch, mumbai also wrote mail to internal team who handles this issue but still i got no support yet.

Dear team,

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges why this has been deducted these under the name of "nach_ad_rtn_chrg~bajajfin". this was my hard earned money for my mom's medical expenses

NACH_AD_RTN_CHRG~BAJAJFIN~27MAY19~8056540~577DPFGS ₹559.7

NACH_AD_RTN_CHRG~BAJAJFIN~03JUN19~9746fa5~577DPFGS ₹885
NACH_AD_RTN_CHRG~BAJAJFIN~31JUL19~d75a6c2~577DPFGS ₹114.94
NACH_AD_RTN_CHRG~BAJAJFIN~11OCT19~1c58ef1~577DPFDZ ₹885
NACH_AD_RTN_CHRG~BAJAJFIN~04SEP19~048e0f7~577DPFDZ ₹885
NACH_AD_RTN_CHRG~BAJAJFIN~05AUG19~8345cf2~577DPFDZ ₹885
NACH_AD_RTN_CHRG~BAJAJFIN~31JUL19~d75a6c2~577DPFGS ₹770.06

Request you to please initiate refund against this at earliest

I am an icici bank customer. Today 11/03/2020 ecsrtnchg charged 472.00 Rs,
471.00 and 56.00 Rs I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call.its not a done single time 4 to 5 times they heressed me with these transaction Please explain what the charge it is. This type direction is not good please return my charged amount. ASAP if you are not able to return or resolve my complaint please ask me

Dear sir,

We are not receiving by email, the gst invoice for our icici bank - current account on schedule time of 1st week of every month.

As we had to file the gst returns online every month during the period of 1st to 10th of each month, we need the gst invoice for the same.

Kindly improve your banking process for the gst invoice and monthly bank statement for schedule delivery by email on time....

My name is cheruaplli prabhakar i taken the credit card personal loan rs/- 2, 40, 000/- done by 13 emis completed i plan for preclose of loan can u send the out standing amount of principle amount
Credit card no :[protected]

Pls send to me
Below mail i'd : [protected]@gmail.com

I call for 4times of customer care no response to phone banking dept waste of 40 amount call charged call cost i'm cry seriously plz take the complient my no. [protected]

My fast tag customer id: 10532663 and tag account no. : 20820047, licence plate no. : mh43bg9353 (Owned) commercial vehicle
My fast tag has been black listed on 2nd march 2020 for reasons unknown inspite of sufficient balance (Account summary attached), even made a on line complaint with ticket no cmp[protected] for the same on 3rd, march 2020, till date ticket is not resolved nor any feedback on the same, amount is blocked and cannot be used on any toll plazas now and have to pay by cash.
Tried calling toll free number which keeps you on hold for almost forever and mind it this is charged too.

Screen shots of both account summary and complaint no is attached

On 10 march 2020, (1:54 pm) i received the msg saying that rs 199 has been deducted from my a/c, i want to know the reason for the deduction? And if the deduction is not done by icici bank then where i'm supposed to compliant regarding this issue. How can i get my refund

Deducted by: vsi*amazon st
Dated: 10 march 2020, 1:54 pm

Regard: rushab shirke
Kalwa, thane.