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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 395

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Address:Fastag, Hyderabad, Telangana, 500075

This is the 4th time i was wrongly charged for a shot trip from tspa junction to nanakramguda. Please refund all the extra amount deducted from my account soon. I will knock the door of consumer court if this matter is not resolved immediately. Following are the details. Cust id 11159303.
Dear customer, icici bank fastag linked vehicle no. Mbhczc63ska351026 has been debited with rs 60.00 on[protected]:46:21 for toll charges with...
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Aditya Nath Suman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised ecs transaction charges

There has been 2 major debit in the name of escrtnchg in 2 subsequent months i. E. Jan'20 and feb'20.in january the debit was made of ₹50 on 7th, but in february the debit is made of ₹413 on 13th. The most annoying part is i haven't got any email or message regarding this debit and the notable thing is that my account is neither linked to any emi loan nor to any other type of automatic payment service.

The saddest part...
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Ronika Jangid
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twice charged from 1 toll

Address:226 a govind nagar chitrakoot

I have paid at toll in cash at rajdhok toll plaza bcoz the fastag was not working. After 1hour and 30 mins i received a msg that the toll fees has been deducted from my fast tag wallet. I have paid twice for this toll kindly help me out. Few state toll even dont have fastag. Fastag should be available on every toll plaza for comfort of customers. I am looling for a refund of rs 60 from fastag....
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R
Rk15161
from Bengaluru, Karnataka
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unknown transaction done from my account

Address:Chennai, Tamil Nadu

There was a unknown transaction done from my account on fed 10th 2020 of rs. 704.00
This happened without my authority. I have cross checked with my transaction and i have never made any purchase for 704.00 rs.
Need to get this sorted out, since this looks like a fraudulent. How come there will any transaction done without knowing the user. Icici needs to take this seriously and fix this issue for me......
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ranjeet_sethi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding harassment by recovery agent

I took a loan from ICICI Bank 4 years ago. I paid half of my loan. But because of some financial crisis I couldn't pay the rest. Even I am ashamed of this as I am not able to pay rest of the amount. But now I am getting threatening calls from one of your employee or agency. His name is Raj Kumar Rana. On asking his details he started saying that he will go to my house with 5 people and started abusing me over phone. He said he is going to...
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ShreyaPatra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised deduction of rs 2000 for dr. tran for funding a/c[protected]

Address:Khordha, Odisha

I have recently made a few transactions within my transaction limit, the bank, however, has deducted 2000 rupees from my account in the name of term deposit which i haven't even asked or agreed to. This is not the way a bank should handle the money. If the bacn a/c has not given consent you cannot debit money from their account.
Please look into this immediately and let me know if i have to give out any more details or how i should...
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Rameshc424
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not changing the vehicle no

Address:Bangalore, Karnataka, 560085
Website:ICICI FASTAG

I have requested to change the vehicle no for my fastag. Even after 3 weeks it is not done. I am trying to talk to them thru helpline nos provided on the web page. They are not responding for the same.

Customer id 12189665
Name ramesh

Complaint lodged on 21/01/2020

I want to change the vehicle no or they can give me full refund of rs 500/-...
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Address:Aruna Nagar , Etah, Etah, Uttar Pradesh, 207001
Website:Paytm & Fast Tag (NHAI)

From my fast tag wrong deduction is happening regularly of rs 75, ts 55, rs 115, (Total amounts rs 245/-) without visiting any toll plaza, my car is at my home, already complaint to paytm but still not resolved, they are closing case is correct deduction. Also requested that if same bar code issed by fast tag to another person than please reissue my fresh bar code fast tag, but no any resolution provided by paytm. Its blender mistake of fast...
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P
Pragz06
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

threatening calls and whatsapp messages

Address:Varanasi, Uttar Pradesh

Hi my name is pragya singh, and i m getting threatening calls from icici legal, i do understand i have debit however i have been keep paying minimum amount likee 1k pr 3500 per month as they threats me as they will visit my home with police, they do harras me over whatsapp. I have call recordings and whatsapp text from them. When i tried to settle the account they refused to wave off a penny also, i accepted the emi but they are forcing me...
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RummySoft
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unclaimed credit card, generated statement without customer approval... for undelivered credit card

Address:Rangareddy, Andhra Pradesh, 500072

Hi team,

I saw that my credit score got impacted on dec 2019. And i saw that account summary (#xx4003) due to one missed payment.
Let me explain me the current issue: i have not received icici credit card from the bank (Since sep 2019 to till date). With out dispatching/delivering credit card to the customer, how bill got generated?

Who did this transaction?

Unable to reach out customer...
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V
Vellathurai
Jul 1, 2022
This thread was updated on Jul 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

expression debit card cancellation and refund

I have been charged for expression debit card which i don't remember of requesting. They have charged me rs. 588.18 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card..
Please help me getting my money back...
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Ram Sagar Reddy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new fastag not provided

Additional fastag not provided since 23rd dec. 2019. They were not able to provide tag to my address since two months.
Have been religiously following up with the team, not solved even after raising so many complaints.

Customer id: 10041985
Complaint numbers registered:
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]...
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bhushanbihani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici multi wallet prepaid card - refund not credited

Hi team
I have done a transaction from icici multiwallet card which got failed on 5th of jan 2020.
Still this transaction amount was not refunded back to my account.
Did multiple followups with office ride, paytm and icici bank every one is said no issues from our side.
Please find the below snapshots of discussion and kindly check the issue its more than month now.
Tried multiple calls with icici customer...
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M
Madness Overload
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aashirwad deep bond redemption

Address:75,Sohan Lal Street, Sihani Gate,Navyug Market Ghaziabad, 201001

My father had purchased ashirwad deep discount bond -1 for rupees 5200 only in 1996 holding bondholder no.1408749 and certificate no.-215123 in the name of sidhanshu s/o veer singh rawat and now i want to redeem the bond amount... So i did't knew about this bond and not have any kind of information regarding. I request you to guide me in my favour as soon as possible in mail.
[protected]@gmail.com...
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chiraggmodi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon credit card

Address:Ahmedabad, Gujarat, 382470

I have applied amazon pay credit card and have submitted atleast 5 time my kyc and each time it tell it rejected without giving and proper details.
So i want a complete details why this is rejecting and what i have to do complete this. I am posting application in customer id section. Also i have raised this issue many time over you customer support number but they are no useful....
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Address:Rajkot, Gujarat, 360001

I paid credit card due on time but after payment it reversed to current account after 3-4 days and in credit card interest and late payment charges added.
I raised complaint online icici bank but there is no response and alsi there is no specific customer care number. There is worst service if they are charges interest on late payment, icici has to also pay interest on debited amount from account till rejection....
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Amit Ketna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not credited in my account

Address:Shree Gardens Co.Op.Housing Soc, Flat No A/2, Nangargaon, Lonavala, DIst-Pune 410401, 410401

On 22nd dec 2019 at around 10 pm, 990/- was deducted from my account, i called up the phone banking officer, and my existing card was blocked, same moment shadow amount of 990/- was credited in my account, resolution time to settle this dispute was given as 35days, but on 4th feb i received a sms saying that the amount has been credited on 23rd dec2019, when i tally the amount credited and deducted from the statement, there it is still a...
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Chaitali kulkarni
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wa privilege one assist deactivation and refund

I received sms from icici bank on 11feb 2020 that rs-1899/- deducted from my bank account to one assist membership fee. Icici customer rang information. I don't even know this kind o[censored]nsolicited charging of my icici bank and use of my bank account by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate...
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Vamsi Paladugu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaving, harassment, abusive rude behavior of a lady employee

Address:Hyderabad, Andhra Pradesh

I have an icici credit card and i owe the bank an prinicipal amount and the employee earlier had agreed for an settlement of 10, 000 rs wich i have proofs in my text and mail.. And now suddenly an lady employee who is harassing me and abusing me for the full amount and is therating me by conecting the call in conference with some person and telling me that he is from nampaly police station in hyderabad and she has been disturbing me mentally...
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Hardik Kondhiya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly deducted iin/i-debit/directi ser amount without inform

Address:Gandhinagar, Gujarat

When i withdraw some amount from my bank account, the same day after few hours i got the following email:

Dear customer,
Greetings from icici bank.
A purchase of inr 6, 7*.* has been made using your debit card linked to icici bank account xxxxx on 08-feb-20. Info: iin*i-debit*dir.

Icici has deducted some amount from my saving account directly without informing me.

I even don't know...
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