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ICICI Bank Complaints & Reviews

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Updated: Aug 28, 2026
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T
tasleem khan
Apr 30, 2020
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I am Tasleem Khan . 772.42 Rupess has been deducted from my account as DP CHGS till March 20 DMC charge on 28.04.2020. I don't no about DMC/ DP charge and I have not activated any service on my savings account. I haven't received any deduction massage to my mobile. I want justice and return back my money in bank account.
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    G
    Goud Akhil Venkat
    Apr 30, 2020
    Resolved
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    Resolved

    Address: Hyderabad , contact number : 8008337211 , email : [email protected]

    Hi i am venkata akhil goud here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-20) on 30th apr-2020. I have neither subscribed nor used my demat account till now.

    Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

    Mentioned the transaction id : [protected] dp chgs till mar-20

    I want my money back i haven’t use icici demat account till date and i didn’t request any demat account it was open while i’m opening the savings account make sure refund my money back
    May 31, 2020
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 30, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0in5c) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      V
      Vaibhav_Feeling_Freaky
      Apr 30, 2020
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      Address: Noida Sector 63

      Hi team,

      I am baibhav.
      I have complain about icici bank.
      As i have gone through my transactions today i came to know that the charges of rs 826.00 got deducted from my account as the statement says dmc/in[protected] dp chgs till march-20 on april 28, 2020.
      I have neither subscribed nor use any demat account till now.
      I would like to let you know that i didn't receive any deductions notification/alert on my phone number which is registered with the bank account.

      We customers had an account in the bank because of trust and relations towards icici bank.
      This is completely an unacceptable behaviour by the bank.
      Kindly go through this concern and resolve this issues on priority.
      I am looking for my refund at the earliest during this critical time.

      Looking forward to hearing back from you asap.

      You can reach me at [protected]@gmail.com
      Contact-[protected]/[protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 30, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      May 01, 2020
      Updated by Vaibhav_Feeling_Freaky
      Hi Team,

      It's been more than 24 hours but didn't get any resolution yet.
      Even I am unable to reach customer service representative as well.
      Kindly look into this and do needful asap.
      May 02, 2020
      Updated by Vaibhav_Feeling_Freaky
      Hi,

      Can you please let me know the reason for delay?
      I tried to reach customer support via emails and call but got revert that due to the precautionary measures undertaken for our officers in the wake of Corona virus outbreak, we are currently unable to assist you through E-mail.
      I need resolution on that concern at the earliest.
      Kindly look into this on priority and do needful.
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        G
        g.raja
        from Kurinjippadi, Tamil Nadu
        Apr 29, 2020
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        Address: 1 agraharam street. Bhuvanagiri-608601.ICIC0006052

        Feb 24 th icici bank wrongly hold 2440.00 rs from my account after that i have made request letter to my home branch with my 2id proof. But almost 2 months gone amount not revert and there is no response. Please take necessary action thank you..
        [protected]
        Icici bhuvanagiri
        Icic0006052
        [protected]
        [protected]@gmail.com
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 30, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Apr 30, 2020
        Updated by g.raja
        There is no response from bank side like phone call..
        May 09, 2020
        Updated by g.raja
        Sir Pls let me know the status of this compliant..
        May 15, 2020
        Updated by g.raja
        Sir still there is no response from bank side and your side what happened??
        May 18, 2020
        Updated by g.raja
        Is this portal working condition now or not. Please let me know..
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          M
          Mohan Singh Ranawat
          Apr 29, 2020
          Resolved
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          Resolved

          Address: express bulding 9-10 bahadur shah zafar marg, New delhi-110002

          I do not have a demat account in icici bank. When i checked my bank transactions and i found that there is one debit transaction 'dmc/in[protected] dp chgs till mar 20' — inr 826'. When i created the demat account just after bank representative had close the account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [[protected]]
          Aug 8, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Apr 30, 2020
          Updated by Mohan Singh Ranawat
          Mr. Harsh has open the Demat account and he was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged.

          Contact No. of Mr. Harsh is [protected].

          kindly resolved and refund my money.
          Verified Support
          Apr 30, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            H
            Harshil Pathak
            Apr 29, 2020
            Resolved
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            Resolved

            I've done a recharge of amount 298 on 29 april 2020 00:42 the i mobile app showed successful but i haven't got any confirmation msg neither my money got refunded pls help me in this issue.
            Apr 30, 2020
            Complaint marked as Resolved 
            Recharge got done after 2 days
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              B
              bhosale123rohit
              Apr 29, 2020
              Resolved
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              Resolved

              Address: Katraj, Pune

              Hi rohit bhosale here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 28-apr-2019. I have neither subscribed nor used my demat account till now.

              Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

              Mentioned the transaction remark - dmc/[protected] dp chgs till mar-20

              We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

              Kindly refund my money at earliest.

              Contact number : [protected]
              May 31, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Apr 29, 2020
              Updated by bhosale123rohit
              826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-20) on 28-apr-2020. I have neither subscribed nor used my demat account till now.

              Acc No :[protected]

              Verified Support
              Apr 29, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimr) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Apr 30, 2020
              Updated by bhosale123rohit
              Hi Team,
              Can you please mention complete email id so i can mail my detail.

              Not getting [protected] from email id.
              Verified Support
              Apr 30, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimr_01) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                Pradeepjadhav
                Apr 29, 2020
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                Address: Vartak Nagar, C 8 201, Vedant Complex Thane

                Hello my name is pradeep jadhav m having a icici account[protected]. There are 2 deduction from my account in same month 17th april 2020 Rs 590 & on 29 april 2020 Rs 587.82 i don't understand which kind of deduction it is. I have called serveal time in customer care but no response. If your not willing to inform customer before any kind of a deduction m happy to close mine as well my all accounts from my family.
                ICICI Bank customer support has been notified about the posted complaint.
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                  H
                  Hitesh haritwal
                  Apr 29, 2020
                  Resolved
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                  Resolved

                  Hi,
                  826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-20) on 28-apr-2019. I have neither subscribed nor used my demat account till now.

                  Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                  Mentioned the transaction remark - dmc/in[protected] dp chgs till mar-20

                  We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                  Kindly refund my money at earliest.
                  Aug 15, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 29, 2020
                  ICICI Bank Customer Care's response
                  Dear Hitesh Haritwal,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimo) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Arjun R Krishna
                    Apr 29, 2020
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                    Hi,

                    I had went through my bank statements, I could see that 826 rs has been deducted without my knowledge.I dint receive any sms alert as well
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                      R
                      Rushikesh Rajole
                      Apr 29, 2020
                      Resolved
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                      Resolved

                      Myself rushikesh mohan rajole. 826.00 rupees has been deducted from my account no.[protected] with comment dp chgs till mar-20 on 28-april-2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

                      Regards,
                      Rushikesh rajole
                      May 31, 2020
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 29, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Miss Kunder
                        Apr 29, 2020
                        Resolved
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                        Resolved

                        I am getting an error of account blocked/frozen when i try to transfer funds to another bank account.

                        Also to let you know i have recently opened my account and my salary have been credited to the account as well, due to lockdown i don't have access to banking kit and when i check my internet banking then i could see the balance and also add payee but i can't transfer the fund.

                        Reason to raise this complaint here is that i have tried to reach out through customer care but no response due to covid and even no email id where i can raise this issue. Hence this forum

                        I would need your help in this
                        Apr 30, 2020
                        Complaint marked as Resolved 
                        It got resolved
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 29, 2020
                        ICICI Bank Customer Care's response
                        Dear Miss Kunder,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimm) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Apr 30, 2020
                        Updated by Miss Kunder
                        Hello ICICI Team,

                        Please can you mention your mail id as I cannot send my details on this id [protected]@icicibank.com.

                        Regards,
                        Kunder
                        Verified Support
                        Apr 30, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimm_01) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        I have faced the same problem and I visited the bank for KYC and now my account has been unfreezed.
                        But I want to know about the credit transactions that have been declined during this frozen period.
                        When will they get get credited into my account.
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                          M
                          MANCHHARAM MEENA
                          Apr 29, 2020
                          Resolved
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                          Resolved

                          Address: 8/A/29 kudi bhagtasani housing board, jodhpur, 342005

                          Dear sir/mam
                          I want to draw your kind attention towards the above tax saving bond for rs 20000 which maturity dated was 11/03/2010
                          But i have not received the maturity amount till date.

                          Ref. My tax saving bond -012005-tbs-two off rs 20000 bearing certificate no. -34175, bond holder (Protected) destructive no. (Protected) dated 02/04/2005.

                          My correspondence address has also been changed. So kindly send the maturity amount to my below noted address.

                          Manchha ram meena

                          Add. :- 8 /a/29 kudi bhagtasani housing board, jodhpur, 342005
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 29, 2020
                          ICICI Bank Customer Care's response
                          Dear Manchharam Meena,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iimd) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            SOUMYA GHOS
                            Apr 29, 2020
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                            I am getting deducted due to ECSRTNCHG02 muliple times and I do not what the deductions are for. Kindly get back to us..

                            Email:[protected]@gmail.com
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                              S
                              S Renuka Patil
                              Apr 29, 2020
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                              Address: Shree Renuka Sugars Athani
                              Website: www.icicibank.com

                              I have Received the message that in my ICICI bank account the amount is deducted Rs.7600.00 by VIN* Google on date 29.04.2020 through transaction ID- SB498800 please refund the amount Transaction Description is VIN/Google kua/[protected]/[protected]
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                                E
                                Eesu
                                Apr 29, 2020
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                                Address: Apollo phaacy vzm kota jn

                                My balance cutting the account.the money is deposited my account then immediately cutting the balance. ❓
                                Apr 29, 2020
                                Updated by Eesu
                                When the money in the account automatically is cut give me the correct answer plz
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                                  ravindra_patil
                                  Apr 29, 2020
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                                  Hello, Myself Ravindra Patil.
                                  Rs 826.00 Debited from bank account without any alert. I am going through worst condition due to Covid -19.
                                  There is lockdown in India more than 30 days. I am not availing any DMC icici bank service . So I am requesting you to kindly do the needful and refund the amount ASAP
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                                    AnjanaP
                                    Apr 29, 2020
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                                    Address: Kundanhalli, Banaglore

                                    Hi anjana here. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 28-apr-2019. I have neither subscribed nor used my demat account till now.

                                    Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                    Mentioned the transaction remark - dmc/in[protected] dp chgs till mar-20

                                    We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                                    Kindly refund my money at earliest.

                                    Contact number : [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 29, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    May 02, 2020
                                    Updated by AnjanaP
                                    Dear Team,

                                    I haven't receive any communication yet.

                                    Please get it resolved ASAP.
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                                      Bhagirath Kanugu
                                      Apr 29, 2020
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad

                                      I am an icici bank customer. Today[protected] ecsrtnchg charged 588 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

                                      Thanks & regards,
                                      Bhgairath
                                      Aug 15, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 29, 2020
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        RASPINDER singh
                                        Apr 29, 2020
                                        Resolved
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                                        Resolved

                                        Address: Agro King Deep Tubewell Drilling Co. H.O.Vill.Garnala,P.O.Dhankaur,Ambala 134003 ‪09416026022,0171-2678040‬ GST No. 06AAJFA7562L1Z3

                                        Dear,
                                        I will be received noc from icici bank in timely but i lost noc, i request to icici bank to please issue duplicate noc with his charges.
                                        Lan number. Lvamb[protected]
                                        Date:22/july/2005
                                        Noc issue date:28/05/2009
                                        My contact no [protected]
                                        Our firm name: agro king deep tubewell drilling co.
                                        H. O. Vill. Garnala, p. O. Dhankaur, ambala 134003
                                        ‪[protected],[protected]‬
                                        Gst no. 06aajfa7562l1z3
                                        E. Mail:‪[protected]@yahoo.in‬
                                        May 31, 2020
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 29, 2020
                                        ICICI Bank Customer Care's response
                                        Dear Raspinder Singh,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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