ICICI Bank Complaints & Reviews

Hi team
I have done a transaction from icici multiwallet card which got failed on 5th of jan 2020.
Still this transaction amount was not refunded back to my account.
Did multiple followups with office ride, paytm and icici bank every one is said no issues from our side.
Please find the below snapshots of discussion and kindly check the issue its more than month now.
Tried multiple calls with icici customer care also firstly they told transaction is failed on our side and its in approval process which takes 30 days.
Later on again call they told no issue from our side check with paytm.
Paytm told issue is not from our side.
Tried call again to icici bank they told we tried to credit the amount but it gots failed we will raise a request which takes 7 days. Now 7 days also over no refund done yet.
Please look urgently on this matter.

Order id : order-202001073021252308978142587
Paytm ticket id :[protected]

My father had purchased ashirwad deep discount bond -1 for rupees 5200 only in 1996 holding bondholder no.1408749 and certificate no.-215123 in the name of sidhanshu s/o veer singh rawat and now i want to redeem the bond amount... So i did't knew about this bond and not have any kind of information regarding. I request you to guide me in my favour as soon as possible in mail.
[protected]@gmail.com

I have applied amazon pay credit card and have submitted atleast 5 time my kyc and each time it tell it rejected without giving and proper details.
So i want a complete details why this is rejecting and what i have to do complete this. I am posting application in customer id section. Also i have raised this issue many time over you customer support number but they are no useful.

I paid credit card due on time but after payment it reversed to current account after 3-4 days and in credit card interest and late payment charges added.
I raised complaint online icici bank but there is no response and alsi there is no specific customer care number. There is worst service if they are charges interest on late payment, icici has to also pay interest on debited amount from account till rejection.

On 22nd dec 2019 at around 10 pm, 990/- was deducted from my account, i called up the phone banking officer, and my existing card was blocked, same moment shadow amount of 990/- was credited in my account, resolution time to settle this dispute was given as 35days, but on 4th feb i received a sms saying that the amount has been credited on 23rd dec2019, when i tally the amount credited and deducted from the statement, there it is still a deficit of 990/- rupees, even after calling the dispute resolution team they all say the same thing that the amount has been credited, but in actual it is not.. I request to help me in getting mine hard earned money back in a pure transperent way..

I received sms from icici bank on 11feb 2020 that rs-1899/- deducted from my bank account to one assist membership fee. Icici customer rang information. I don't even know this kind o[censored]nsolicited charging of my icici bank and use of my bank account by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money enhanced wa privilege single plan
Policy no.;-sr[protected]
Name: chaitali kulkarni
Date of incident : 11/02/2020
Icici account no.[protected]
Mobile no: [protected]
Email : [protected]@gmail.com.

I have an icici credit card and i owe the bank an prinicipal amount and the employee earlier had agreed for an settlement of 10, 000 rs wich i have proofs in my text and mail.. And now suddenly an lady employee who is harassing me and abusing me for the full amount and is therating me by conecting the call in conference with some person and telling me that he is from nampaly police station in hyderabad and she has been disturbing me mentally and getting me depressed as i have no job and i am sufering from medical issues i have all the call recordings of her and text proofs too

When i withdraw some amount from my bank account, the same day after few hours i got the following email:

Dear customer,
Greetings from icici bank.
A purchase of inr 6, 7*.* has been made using your debit card linked to icici bank account xxxxx on 08-feb-20. Info: iin*i-debit*dir.

Icici has deducted some amount from my saving account directly without informing me.

I even don't know...

I am a icici fast tag customer, tag account no: 21444745. My account was charged with charge back process multiple times. I spoke today with icici fast tag customer service representative, they could not give the exact reason why the account was charged. They are saying that charge was made by an error within nhai system and could not issue the refund if it charge was made 40 days back.

I request refund for all the charge back processes.

Dear sir,
My name is gangadharnandhagiri holding an account in icici bank earlier i am used credit card but after that i am cleared total outstanding n closed card but still they are asking me to pay 8000 extra and they make my account as lien what should i do, earlier also i am lost 13000 because of icici bank atm please look into my problem this is happening every time and saying that u r credit card payment pending u have to pay the bill kindly do me a favor from u r side so that they remove lien mark

Without my consent, rs. 2500 has been deducted from my account on 09/2/2020 to 'dr. Tran for funding a/c.
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding a/c is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.

Amount debited from icici credit card but not credited to fastag account. Transaction was done on 29th nov around 9 to 10 pm. 200 rupees got debited but not reflecting in fastag account[protected]. Even contacted customer care but no proper response. Opened a case with fastag where the resolution should be provided by 27th december but still the issue exist. Here both the source and destination both are managed by icici but i won't be able to have a solution for this. Its already 40 days and dont know where the money went.

I have already raised a complaint 2550728 but was resolved without a solution

Stop payment of cheque was given to the airoli, navi mumbai sector-6, branch on 6th feb 2020 still the cheque is presented on 8th feb2020 again and i got message of insufficient fund on 10th feb 2020. It seems that before clearing any cheques the icici bank is not checking anything. Icici bank not only ignroes the customer but also they don't call for any clarification. Their call center is the worst. Their call center guys don't want to resolve the issue but just want to close the call by giving some fake promises. I had rasied a sr request number sr[protected]. But still they were unable to resolve the stop payment of cheque. Worst service and worst private bank.

I was travelling from Madurai to Chennai on Yesterday, In THIRUMANDURAI Toll Plaza amount Rs.185 was debited from my Fastag wallet for single entry of my car Instead of Rs.55

I need refund amount 130 from your side. Below are the further details

Vehicle Number : TN59BM2080
Wallet ID: [protected]

Date:[protected]
Time: 17:21:34

Thanks & Regards,
Deepan Venkatesh

Inspite of having balance of 1500/- my HDFC fastag is classified wrongly as blacklisted.

I have called the HDFC call center 10 times but the issue is not resolved. HDFC has the worst call center. There is no way to either get my issue resolved not cancel the HDFC tag.

The contact center agents can't even speak english to understand what the issue is. The call center has not record of me calling 10 times in the last one month and I have to explain the problem every time.

TagId: 34161FA8203288AC039C9AA0

I have applied icici bank fast tag on nov 26/ 2019, i have not received tag so far. Compliant registered in fast tag through toll free number four times. Responbile reply not received. Now i have paid cash when crossing toll and difficult to take car to cross the toll, fast tag office not responded till date.
Tag cust i'd no: 11615223
Vehicle no : tn 31 az4149

I have registered with fastag and have deposited sufficient money on my fastag account. I travelled today[protected] from pune to mumbai via mumbai bengalore express way and rs. 173 were deducted at talegaon toll plaza and again rs. 173 were deducted at khalapur toll plaza. Ideally, only rs. 57 should have been deducted. Vehicle number mh12 hv 2261.

I had made a transaction of 8750 inr to state bank of india account via imps on 09-feb-2020 at 21:55:27 and it got timed out at beneficiary bank with message "txn status will be updated by bene bank within 3 working days"

Money got debited from my account. Please rollback the transaction or credit it to the beneficiary account

Imps txn reference number :[protected]

Dear mr. Bandarkar,

We understand your concern.

As per our telephonic conversation today, we have addressed your query mentioned below.

This is in reference to your e-mail, with respect to dispute on transaction amounting to rs.20005.00 initiated in your account dated january 28, 2020.

Your request has been registered vide sr[protected]. Status will be informed to you within 16 working days. If the transaction is not claimed by the merchant, the transaction will be released in your favour. However, if the merchant claims the transaction, we will raise a chargeback with the acquiring bank as per visa guidelines. The 'turn around time' for dispute resolution is 35 working days.

We thank you for giving us an opportunity to be of service to you.

Sincerely,

Venkatesh
Customer service officer
Icici bank limited

Dear team
I imtiyaz malik the x employee of your company with employ code 352483
I have not received experience letter. So in this regard kindly help me how i can get experience letter. Kindly solve the issue as soon as possible i have very much need of experience letter.
Regards
Imtiyax malik
Employ i'd 352483
Date of joining 10/10/2016
Dob 03/11/1994