ICICI Bank Complaints & Reviews

My phone number is [protected]
I am repeatedly getting calls from icici bank from different different numbers each time to payany emi.
I have not taken any loan from icici bank and without any reason they are calling me again and again.
Please stop it i have not taken any loan so please do not call and disturb me.
In all this crisis situation you are harassing a citizen by calling them again and again.

I have received a mail by icici that, today the amount of rs.999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. I have not done any transaction in this regard. Also i have checked my account statement, which shows amount of rs.999/- is debited on 20th april, 2020. Could you please assist me regarding this.

Hi,

My account has been debited with a comment "ecsrtnchg030420_sr[protected]gst" multiple times. A sum of 500rs got debited. It is my salary account, which is zero balance account. Please explain why so. I neither took any credit card nor any personal loan.

I cancelled one of my order on 24th march as it was lost during deliver, i received message that refund initiated on 31st march. However the refund still doesn't reflect in my icici amazon credit card. The refund was of 2472.15. Which is strange. Cause there was another refund done on 2nd april which is showing in card. I don't know whose fault it is. I tried calling to customer care and tried dropping email on which i received reply saying we are not working due to lockdown

Hello sir,
Due to lockdown in country because of Corona virus, I failed to maintain required balance in my account and that's why ECS returned and charged me of rs 560.

So, can I get back that money as currently lockdown situation is running in country.

I want to bring it to your notice, that there has been an unauthorised transaction of rs.91.99 from my account to amazon vsi. I am not a subscriber of amazon vsi, so there is no question of automatic renewal payment. I contacted the bank for help, but all they did was freezing my account temporarily and asking me to contact amazon customer care. I did the same and was instructed to mail them certain details so that they could look into the problem. But when i sent them the details, it says that i cannot reply to the sender. My problem still remains unsolved. Please help.
Chaitali rathore

I hold saving account in icici last day I check my account charged 29.15 RS posdec chg what is this. In the Emagerncy time banks do furad with us

Please Help.. He call me from [protected]. then he message me from [protected] with phone pay link. i do transfer two time at upi [protected]@myicici

1st with 10000 Txn ID - P2004181837056557173498
2nd with 25000 Txn ID - P2004181835032620039884
Date[protected]
Request a Refund.

Dear team,

I have salary account of icici bank.

Icici bank charged me 2400 (590*4) for my four lic policies (Four ecs).

This happen because of my lic ecs bounce.

Due to corona we received late salary.
This amount is very high.

Even my ecs of one of. Policy is 1021 amount. Still. They charged, 590 for that also
Please look into the same.

Email id [protected]@gmail.com
Mobile number [protected]

Hi sir I open ICICI Bank account in online but but my a ccount is block why name Dinesh shivaram pavar
Account number[protected]
Mobile no [protected]
Piz sir unlock my account

Icici loan account no: lpche[protected]
Ecs banking account : citi union bank, ramapuram, a/c: [protected]

Icici bank usually takes loan from my citi union bank ramapuram, but this month inspite of money presence in the account they didnot took the money and which lead to increase in totoal money. I went and asked the manager on 13.4.20 about this he was not responding to help me. Yet i came and checked the loan amount in home that same day afternoon and i paid 8741 rupees online through the same citi union bank account. With 400 rupees extra without my mistake.

Today i checked the loan account it is saying i have to pay 918 rupees. I went to bank at 2.30pm the manager told wait till monday and you can ask the loan authority. What for?? For whose mistake should i pay??

I attach the statement of citi union bank and bank balance was there on 10th april you can check it.
And i attach the screenshot of demanding me to pay again 918 rupees.
And i need anwser for the money which i paid 400 rupees extra.

Icici loan account no: lpche[protected]
Ecs banking account : citi union bank, ramapuram, a/c: [protected]

Icici bank usually takes loan from my citi union bank ramapuram, but this month inspite of money presence in the account they didnot took the money and which lead to increase in credit. I went and asked the manager on 13.4.20 about this he was not responding to help me. Yet i came and checked the loan amount in home that same day afternoon and i paid 8741 rupees online through the same citi union bank account. With 400 rupees extra without my mistake.

Today i checked the loan account it is saying i have to pay 918 rupees. I went to bank at 2.30pm the manager told wait till monday and you can ask the loan authority. What for?? For whose mistake should i pay??

I attach the statement of citi union bank and bank balance was there on 10th april you can check it.
And i attach the screenshot of demanding me to pay again 918 rupees.
And i need anwser for the money which i paid 400 rupees extra.

Hi sir/mam,
I am forced to lodge this complaint as i have seen deductions 10, 000 due to ecs transfer. I had five sip's
It happened that for some times that i had not maintained sufficient balance for my sip. But owing to that icici is deducting charges from my account without any notice. Below are the deductions during the period[17-april-2020]. I did not realised. This as my salary/savings account was never having negative balance. The bank deducted almost 10000/- in one go. Below are the details:
Account number[[protected]]
15/04/2020 15/04/2020 in[protected] dp chgs till sep-1
9 220.96 0.00
7 17/04/2020 17/04/2020 upi/[protected]/upi/ajinkyananavat
I/hdfc bank ltd 10, 000.00 10, 000.00
8 17/04/2020 17/04/2020 ecsrtnchgs100320_sr[protected]gst 590.00 9, 410.00
9 17/04/2020 17/04/2020 ecsrtnchgs120320_sr[protected]gst 590.00 8, 820.00
10 17/04/2020 17/04/2020 ecsrtnchgs070320_sr[protected]gst 590.00 8, 230.00
11 17/04/2020 17/04/2020 ecsrtnchg070420_sr[protected]gst 590.00 7, 640.00
12 17/04/2020 17/04/2020 ecsrtnchg01_160320_sr[protected]gst 590.00 7, 050.00
13 17/04/2020 17/04/2020 ecsrtnchgs160320_sr[protected]gst 590.00 6, 460.00
14 17/04/2020 17/04/2020 in[protected] dp chgs till sep-1
9 497.04 5, 962.96
15 17/04/2020 17/04/2020 ecsrtnchg-14-aug-19+gst 472.00 5, 490.96
16 17/04/2020 17/04/2020 ecsrtnchg04-10-jan-20+gst 472.00 5, 018.96
17 17/04/2020 17/04/2020 ecsrtnchg03-13-jan-20+gst 472.00 4, 546.96
18 17/04/2020 17/04/2020 ecsrtnchg01-15-feb-20+gst 472.00 4, 074.96
19 17/04/2020 17/04/2020 ecsrtnchg-11-nov-19+gst 472.00 3, 602.96
20 17/04/2020 17/04/2020 ecsrtnchg-15-nov-19+gst 472.00 3, 130.96
21 17/04/2020 17/04/2020 ecsrtnchg02-14-feb-20+gst 472.00 2, 658.96
22 17/04/2020 17/04/2020 ecsrtnchg-16-dec-19+gst 472.00 2, 186.96
23 17/04/2020 17/04/2020 ecsrtnchg02-16-dec-19+gst 472.00 1, 714.96
24 17/04/2020 17/04/2020 ecsrtnchg-15-jan-20+gst 472.00 1, 242.96
25 17/04/2020 17/04/2020 ecsrtnchg02-14-jan-20+gst 472.00 770.96
26 17/04/2020 17/04/2020 ecsrtnchg03-12-feb-20+gst 472.00 298.96
27 17/04/2020 17/04/2020 ecsrtnchg04-10-feb-20+gst 298.96 0.00

Please help me get my money inr 10200 back.
Please icici, so much has been deducted from my account unethically and i need my money back into my account.

Waiting for your quick response.

Thanks and regards,
Ajinkya nanavati

Amount of rupees 825 charged as dp charged till jan 20 from my icici account why this is unauthorized transaction charged...

Hello icici,
I have received the refund confirmation email from amazon for my transaction. Recently i went over my credit card statement today and discovered that the refund has not been credited to my amazon pay credit card ending with 5007. Please do the needful to file the dispute. As i am not able to reach icici bank credit card on[protected] due to the ongoing covid-19 pandemic. For the reference, i am attaching the received amazon refund email along with the mail. Please find attached details of the transaction for your reference and do the needful to resolve the issue.

Name on card:- nikhil chandrakant
Name of customer:- nikhil chandrakant mhala
Card number end :- xxxxxx5007
Refund reference # 857574
Refund amount:- 375/- (Processed on 2/31/2020) and 187/- (Processed on 03/04/2020)

Email from amazon 1:-
Hello,

This is to confirm that refund for amount 375 has been successfully processed on 3/31/2020 and the amount should reflect in your account by now.

Refund reference # 857574

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing amazon.in

Email from amazon 2:-
Hello,

This is to confirm that refund for amount 187.00 has been successfully processed on[protected] and the amount should reflect in your account by now.
Refund reference # 857574

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing amazon.in
Thanks and regards
Nikhil chandrakant mhala

Need to raise issues

I paid my bill 9 days before the due date. Still auto debit return fee was levied in my bill. No one is answering. All the customer service is ridiculous. What do i do? I can't pay illegitimate charges.

I have order one smartphone on 22 march 202 from amazon through emi from icici credit card. Later i have canceled the order on 3rd april 2020 due to lockdown and refund has been initiated on dated 13 april 2020 as per amazon customer care.
But it is yet to process by bank i have given two time online complaint but yet to get a respond and no is responding in the toll free number.
Kindly refund the money to my credit card
Amount rs 11749/-
Date of transaction 22nd march 2020
Icici bank credit card
Amazon refund initiation no 217893

I would like to bring it to your kind notice that an amount of rs. 169/- is being deducted from my icici account and the transaction message says vsi*amazon st. I have tried to speak to the concerned officials in icici but they suggest that i speak to the customer care number. However, i have not been able to get the issue solved.
I have not authorised the said recurring deduction and neither do i get any otp for the said deduction/transaction. Thus, i am surprised that every month (For the past 6 or 7 months or perhaps more) the said sum of rs. 169 is getting deducted. My request now is to stop the deduction forthwith and to refund the money which has been deducted in an unauthorised fashion. I am surprised so as to why no otp is required for such a deduction.

Kindly assist me regarding this. Any further information if required would be furnished in the due course.

Hi, i have ordered a product from the icici amazon pay credit card in amazon.in and cancelled it as the delay in delivery due to the current situation. I have to receive refund of rs 737 from bank. I have checked with amazon and they said that they have initiated a refund and will be credited with in 2 days. It has been almost 20 days but i could nt get any refund to my account. I tried to call up customer care but no response. Please let me know what to be done for this. I'm ready to share the details of the transaction if necessary.