ICICI Bank Complaints & Reviews

I requested for a locker in icici bank hayathnagar and they are not providing me that, they are blackmailing me to have a policy of any life plan or investment plan with them, then only they provide the locker facility to me. As per rbi guidelines investment policy is not mandatory to have a locker. They are not even giving me locker waiting list token number

I kindly notice that unauthorised transactions has been made from my debit card on 06 january 2020

Please find the below information on the unauthorised transactions

Payment info: vin*facebk ads
Date of occurrence: 06 january 2020
Time: 06.32 am (Alerts received to my mobile)

How transaction can be done without otp?

Please look in to the issue as soon as possible

Regards
Venkatramanan. U [protected]@gmail.com

I would like to bring it to your notice that, the amount of rs 410.77/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. Could you please assist me regarding this. Please find the attachment regarding the same

Amount debited from icici credit card but not credited to fastag account. Transaction was done on 29th nov around 9 to 10 pm. 200 rupees got debited but not reflecting in fastag account[protected]. Even contacted customer care but no proper response. Opened a case with fastag where the resolution should be provided by 27th december but still the issue exist. Here both the source and destination both ate managed by icici but i won't be able to have a solution for this. Its already 40 days and dont know where the money went.

Thanks,
Ravindra
[protected]

I placed a complain earlier for the same issue but no solution was provided.
I ordered a product on 29th september 2019.
The transaction was declined by the bank but till date it comes in my bill as an emi.
My card number is [protected]
I emailed them the proof that flipkart gave me regarding the same issue that the transaction was declined by the bank and no refund had to be issued but they have again sent me a bill for that and already 3 emi are paid. I request you to look in the matter and cancel the emi and refund the payment that has already been deducted from my bank

Purchased fastag from car dealer (Bmw) and thus got a worthless icici fastag. I recharged 5000 and after just three transaction my balance on account is -14 rupees and the fastag has apparently been blacklisted. Tried calling thier customer care numbers but everybody from thier team seems to be so busy that nobody attends call after being on hold for over 10 mins!
Now i have to cash at toll plazas which isn't the most ideal thing! I would this board to notify the bank and help resolve the issue by getting my money back and playing for all the toll i had to pay cash for!

An amount of rs 5800.01 was wrongly debited from an inward remittance without making any demand or giving adequate notice and was refunded only after 22days after protracted correspondence.
The remittance was for a specific purpose and caused a lot of embarrassment because of the resultant shorfall in the amount.
I have not been compensated for the days the amount was wrongfully held by the bank nor for the embarrassment i had to face on account of the bank's arbitrary action.

Am an icici bank customer. Today 31-12-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Forced transaction: on 04/01/2020 as per following details
Rs 1899 is being deducted by oneast without my confirmation.
Please get it stopped and return money.
Date of transaction:04/01/2020
Details of transactions as reflected in the bank statement is as given below.

iin/i-debit/si oneast /[protected]
3/[protected]/
1, 899.00

I opened a salary account in 2016 and i was forcefully given a demat account with it telling me that there will be no charges till i login.in sept 2019, first time login to the direct account and in last 3 months extra charges have started being deducted whenever i have balance they deduct charges from my account.

23/10/2019 eba/nsdl cdsl chg_231019/[protected] 5.32
06/11/2019 eba/nsdl cdsl chg_061119/[protected] 0.28
23/11/2019 eba/nsdl cdsl chg_061119/[protected] 5.04
29/11/2019 in[protected] dp chgs till oct-19 0.26
10/12/2019 eba/demat charges/[protected] 23.60
18/12/2019 in[protected] dp chgs till oct-19 36.79
24/12/2019 in[protected] dp chgs till oct-19 51.45
24/12/2019 eba/demat charges/[protected] 3.51
31/12/2019 eba/demat charges/[protected] 23.60
31/12/2019 eba/demat charges/[protected] 23.60
—
173.45

31/12/2019 in[protected] dp chgs till nov-19 472.00
31/12/2019 eba/demat charges/[protected] 0.85
04/01/2020 eba/demat charges/[protected] 0.80
—

Icici bank is a cheater and icici direct is also a big cheater.
These extra charges were not mentioned to me and i want a refund

My name is swapnil kekan and i'm holding a salary in icici bank for the past 3 years. I just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 29.09 each on september 4th jan 2020and the description says:

04//1/2020 posdec chg/[protected] /2133dr inr 29.09
3 04/01/2020 posdec chg/[protected]/2133dr inr 29.09

Refund from swiggy to multi wallet card not credited to account

Transaction # from swiggy : [protected]-1-r1
Transaction date : 28/nov/2019
Transaction amount : 320
As per swiggy the refund initiated on 28/11/2019 & its completed in their system, but the amount is not credited to my multiwallet

Multiwallet account # : [protected]
Card # : [protected]

My account debited with comment:
A purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx953 on 04-jan-20. Info: iin*i-debit*si.

Account no:[protected]

While i have not made any transaction using debit card from my account. This is unauthorized transaction. I want to know the nature of transaction and want refund of the amount.
It is noteworthy that my loan instalment is due tomorrow and unauthorized transactions like this may affect the repayment.

It appears to be fraud from some card services.
Transaction remark: iin/i-debit/si oneast/[protected]/[protected]

Dear icici bank, my self dhachanamoorthyp, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 5434.98 (Three months from nov-2019 to till date)
.00/- deducted as ecsrtn what a stupid work by icici bank.

No has asked regarding that, without explaining just deducted money, fraud cheating activities.
There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My
The account number is[protected].
I request you to kindly return my money back. I am losing trust in icici bank whether my money is safe to return back. Otherwise, i will never pay any loan amount to icici bank which was to taken a loan from icici.

Currently i am in the usa and unable to use my icici bank account as per procedure i printed the hard copy and call customer service multiple times from usa and not able to connect with them to get a service code number which is required and one time i got that then stupid icici bank require us to send this form by ordinary post to send their mumbai address so i did and then they told me vey conveniently that they cannot update because that form wasn't received with in 07 days. Now after working for 15 days with them continuously and waking up in nights to call them and now i stuck again to the same situation. Icici bank has become worst then government banks in india. Don't understand why this stupid bank requires a hard copy to be sent with ordinary post from usa to india. Why can't we change this online by ourselves in this technological advance world? The first i am going to do is as soon as i return to india i am going to close my account with stupid icici bank.

On 04.07.2019 i used my icici bank debit card to withdraw money from a sbi (State bank of india) atm in sirsa, haryana. The atm didn't dispense cash but money got deducted from my icici bank account and it has been 184 days since and the amount i. E., rs. 5000/- hasn't got refunded to my account. Please resolve the issue and credit my account asap. I withdrew rs. 5000/- and i needed the money on urgent basis for an emergency problem and in addition to it there is no more balance in the account. Due to this i faced a lot of stress and had to undergo a lot of problems leading to crisis situation. I raised the issue in complaints several number of times but to no avail. This resulted in a lot of mental pressure and many a times i suffered with nervous breakdown.
So, i request you to get the issue resolved at the earliest.
My account and transaction details and other information pertaining to the issue is as follows:-
Bank to which the account belongs - icici bank
Bank account number[protected]
Account holder's full name - harsh singh karwasara
Account holding branch address - infosys ltd., mysore
Ifsc code of the account holding branch - icic0000558
Bank to which the atm belongs - sbi (State bank of india) sirsa, haryana
Date of the atm withdrawal transaction - 04.07.2019
Amount of the atm withdrawal - rs. 5000/-

Dear team, i had raised a request for kotak fastag on 28nov2019, however i have not received till date. After several emails to fastag. [protected]@kotak.com they said that it is delievered but are not sharing any details on who and when did this was delivered. I have not received nor my family members. I am tired sending emails to them but no response. They are neither reachable on customer care number:[protected].

I visited bank last week but they refused to help since there is no physical dept for fastag. Please help urgently

I have recharged icici bank fasttag from my icici bank credit card on[protected] for rs.500/- but even after waiting 24 hours i did not received recharge amount into my fasttag. So i raised complaint for the same to icici fasttag cutomer care but even after 16 days i did not received any response from icici fasttag. So u contacted credit card department of icici bank. They told me that payment has been processed from their side so i have to contact fast tag department. Now my concern is that, credit card department says they processed payment and fast tag department is not responding to me, so what i need to do? I feel cheated. My complaint number with icici fasttag department is cmp[protected] and complaint number with credit card department is sr[protected]. Please do the needful. Dont force me to go to the consumer court.

Hello my hdfc fastag has been charged more for 4 times in last month. Details below:

Vehicle number: ts13ef0016
Toll plaza: hyderabad orr entry nanakranguda... Exit: hyderabad orr tspa
Journey: return journey from nanakramguda to tspa
Transaction ids:
[protected]/31/2019 12:33:07 am
[protected]/28/2019 12:27:10 am
[protected]/24/2019 10:48:11 pm
[protected]/18/2019 9:07:17 pm

The amount that was to be deducted was rs. 10/- as these all were return journeys. Instread rs. 50/- was dedeucted from my fastag for each of these transactions.

Please refund rs. 160/- to my account asap.

Hi,

There was an invalid transaction on my account for amount 1899 about 3.25 pm today. This is insane.

Info on the transaction message was : iin*i-debit*s

I have emailed icici bank and they are saying wait for 24-48 hours which is ridiculous. How can a person wait for 2 days in state where the account is kind of compromised

Get in touch with me asap and help me get my money back.