ICICI Bank Complaints & Reviews

Currently i am in the usa and unable to use my icici bank account as per procedure i printed the hard copy and call customer service multiple times from usa and not able to connect with them to get a service code number which is required and one time i got that then stupid icici bank require us to send this form by ordinary post to send their mumbai address so i did and then they told me vey conveniently that they cannot update because that form wasn't received with in 07 days. Now after working for 15 days with them continuously and waking up in nights to call them and now i stuck again to the same situation. Icici bank has become worst then government banks in india. Don't understand why this stupid bank requires a hard copy to be sent with ordinary post from usa to india. Why can't we change this online by ourselves in this technological advance world? The first i am going to do is as soon as i return to india i am going to close my account with stupid icici bank.

On 04.07.2019 i used my icici bank debit card to withdraw money from a sbi (State bank of india) atm in sirsa, haryana. The atm didn't dispense cash but money got deducted from my icici bank account and it has been 184 days since and the amount i. E., rs. 5000/- hasn't got refunded to my account. Please resolve the issue and credit my account asap. I withdrew rs. 5000/- and i needed the money on urgent basis for an emergency problem and in addition to it there is no more balance in the account. Due to this i faced a lot of stress and had to undergo a lot of problems leading to crisis situation. I raised the issue in complaints several number of times but to no avail. This resulted in a lot of mental pressure and many a times i suffered with nervous breakdown.
So, i request you to get the issue resolved at the earliest.
My account and transaction details and other information pertaining to the issue is as follows:-
Bank to which the account belongs - icici bank
Bank account number[protected]
Account holder's full name - harsh singh karwasara
Account holding branch address - infosys ltd., mysore
Ifsc code of the account holding branch - icic0000558
Bank to which the atm belongs - sbi (State bank of india) sirsa, haryana
Date of the atm withdrawal transaction - 04.07.2019
Amount of the atm withdrawal - rs. 5000/-

Dear team, i had raised a request for kotak fastag on 28nov2019, however i have not received till date. After several emails to fastag. [protected]@kotak.com they said that it is delievered but are not sharing any details on who and when did this was delivered. I have not received nor my family members. I am tired sending emails to them but no response. They are neither reachable on customer care number:[protected].

I visited bank last week but they refused to help since there is no physical dept for fastag. Please help urgently

I have recharged icici bank fasttag from my icici bank credit card on[protected] for rs.500/- but even after waiting 24 hours i did not received recharge amount into my fasttag. So i raised complaint for the same to icici fasttag cutomer care but even after 16 days i did not received any response from icici fasttag. So u contacted credit card department of icici bank. They told me that payment has been processed from their side so i have to contact fast tag department. Now my concern is that, credit card department says they processed payment and fast tag department is not responding to me, so what i need to do? I feel cheated. My complaint number with icici fasttag department is cmp[protected] and complaint number with credit card department is sr[protected]. Please do the needful. Dont force me to go to the consumer court.

Hello my hdfc fastag has been charged more for 4 times in last month. Details below:

Vehicle number: ts13ef0016
Toll plaza: hyderabad orr entry nanakranguda... Exit: hyderabad orr tspa
Journey: return journey from nanakramguda to tspa
Transaction ids:
[protected]/31/2019 12:33:07 am
[protected]/28/2019 12:27:10 am
[protected]/24/2019 10:48:11 pm
[protected]/18/2019 9:07:17 pm

The amount that was to be deducted was rs. 10/- as these all were return journeys. Instread rs. 50/- was dedeucted from my fastag for each of these transactions.

Please refund rs. 160/- to my account asap.

Hi,

There was an invalid transaction on my account for amount 1899 about 3.25 pm today. This is insane.

Info on the transaction message was : iin*i-debit*s

I have emailed icici bank and they are saying wait for 24-48 hours which is ridiculous. How can a person wait for 2 days in state where the account is kind of compromised

Get in touch with me asap and help me get my money back.

I am Amit Kaushik and have applied for online NPS account. I paid my 1st contribution using the net banking services of ICICI bank. I had selected ICICI bank as one of bank for KYC verification since i have salary account in this bank for many years. However, my NPS account is frozen with status as "frozen - PRAN frozen as KYC verification is pending/rejected by bank or employee confirmation pending by corporate", because it is waiting for...

My name is Nayana Bose I got message amount deducted from my saving account.{dear customer, inr 199.00 was spent using debit card of account xx 054 on 2nd Jan, 2020 Info: vin*google *tic. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

My card no:[protected]
My contact no:[protected]...

ICICI american express card charged 500+gst as annual fee and it will be waived if we use more than 1 lakh per annual year. I used more than 1 lakh, but still they charged and debitted the amount, I called the customer care, they tiold it will be reflected in some days in my credit card account. But still it was not reflected in my credit card account..

Hi,

Greetings!!

My Name is Nagaraju Daida.

I don't want to continue with the One Assist Plan.

Also today a sum of Rs 1899 has been debited from my account and I want my money refund.

Please disable this One Assist Plan as soon as possible for me.

Please do the needful.

Name : Nagaraju Daida

My OneAssist Relationship Number : 5882136

Mobile : [protected]

Thanks,
Nagaraju Daida

I applied fastag using icici bank web portal on 30th oct 2019. My fastag account no. Is 22149851. Vehicle registration no. BR01BR1215. . The tag was dispatched via blue dart courier to my registered address but Blue dart returned the tag to icici office stated that address un locatable. However, blue dart never called me in my registered mobile number to confirm the direction to reach my address. Even address is located in state capital.. Since then i kept calling bluedart/icici customer care toll free number many times without having any positive outcome. Customer care executive keeps telling you will get your fastag within 2 days, 3 days etc. But till now all such promises are not honoured.
Its january and same situation happened again.
Now i am thinking i did a big mistake to show faith on ICICI.Their services are pathetic.Still waiting for my fastag.

Dear ICICI,

My name is darshan and my card number is [protected]. I've had lost my credit cards due to a car accident where in I lost my cards along with it.

1. Blocked my cards and requested for the new card for the card ending with 6002 and ending with 4000.

2. Received only 1 with the replacement for 4000 i.e 4018. Where in the replacement of the other card ending with 6002 was not done.

3. Kindly check the track records of my regular payment to ICICI when I had my card. I've been completing it regularly.

4. When I informed about the replacement of both the card to one of your employee. They have just sent me one card and the other had some transaction done which I wanted to clear but I didn't receive any.note:- it happened in Aug 2019.

5. Then I started getting calls from local ghoons who kept on asking for the payment but I always told them I don't have the card and asked to give my card dispatched but they spoke very rudely.

6. My cibil kept on going down where in I explained everything to mr Shiva in detail about the whole issue.

7. Your customer support didn't even address my issue and kept on arguing of something which was their fault.

8. Spoke to karabi Khan about the issue which I faced and she behaved as if she doesn't care about the problem.

9. Please see that because of the mistake done from your end it costed me my cibil score.

Please tell me is it my fault that your person didn't send me my card even after raising a request to you people.

10. Please also reach out to Shiva Kumar as I have cleared everything to him.

11.Is this the way you treat each and every customer by being a fraudster.

Hi Team,

The ATM machine is off due to a power cut, so I didn’t get money, but my money is deducted from my account.

PFB details:-Acct XX670 debited with INR 600.00 on 02-Jan-20.Info: NFS*BPCN1494*.Call 18002662 for dispute or SMS BLOCK 670 to [protected]
Time:-01:09PM
Money counting (Sound) was in process, due to power cut, cash was not delivered but amount gets deducted. No ups or generator facility available, I have checked "immediately" within 5 to 10 minutes after this problem checked nearby icici atm - balance shows after deduction.

Please refund amount on priority basis.

Thanks & Regards,
Ganesh Ashok Ingale
[protected].

Hi my name is sheeba selvaraj my account has been debited an amt of 6800 yesterday without any approval from my end.. how is that possible this is the second time am facing this issue.. look into this problem and refund the money as soon as possible.. why this activities only done on icici bank I don't know.. other banks are safe and secure..

Chennasamudhram toll plaza detucted money for 2 times we want to know the reason why they detected rs.20
We need to know this immediately

Dear customer, your fastag a/c has been debited for rs. 45 for transaction by vehicle tn73m8584 at toll chennasamaduram on[protected]t08:06:47. Balance amount in the a/c is rs. 455 - hdfc bank ltd.

Dear customer, your fastag a/c has been debited for rs. 20 for transaction...

I am ravindra vishwakarma. 570.00 rupees has been deducted from my account as[protected] dp chgs till sep-15) dp charges on

29/10/2015. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My account number is[protected].

Im saket kant sharma holding icici saving a/c number[protected], amount had been detected 3 time no idea about it. I called to bajaj stating amount had been detected from icici bank.

2 31/12/2019 nach_ad_rtn_chrg~bajajfin~02nov19~8c5feb dr. 324.36
3 31/12/2019 nach_ad_rtn_chrg~bajajfin~02dec19~59bf00 dr. 413.00
4 31/12/2019 nach_ad_rtn_chrg~bajajfin~02dec19~59bf00 dr. 884.95

Please do needful

757 rs have been deducted from my bank account in name of dmc dp charges but i have never opened nor requested to open a demat account in icici and there was no prior notice of the deduction nor any message was received when it was deducted. This is complete cheating and i want my money back asap. I mailed it and you sent a form to fill and submit in the nearest demat enabled branch but i ain't going anywhere as i have not got the demat account opened and thereby not going anywhere to get it closed. Just return my money.

Vikravandi tool booth deducted twice 31dec2019 night

Dear customer, your fastag a/c has been debited for rs. 80 for transaction by vehicle tn01au7531 at toll vikkravandi toll plaza on[protected]t16:24:35. Balance amount in the a/c is rs. Xxx - hdfc bank ltd.

Dear customer, your fastag a/c has been debited for rs. 80 for transaction by vehicle tn01au7531 at toll vikkravandi toll plaza on[protected]t19:49:18. Balance amount in the a/c is rs. Xxx - hdfc bank ltd.

I have made payment of rs. 3000 on 25/12/2019, and rs. 2000 . Amount debited from my account but fastag not recharged. I have complained about it to both bank and fastag company but there is no response. Please try to solve my problem because my 5000 rs. Is lost after transaction. I have used ICICI bank fastag app. And lost my money. Bank is saying that money is paid to fastag account and fastag company is saying that it is bank problem. They both are fooling me and i can't understand where to complaint about this problem so i am there. Please help me. Hope that my problem will be solved shortly.