Icici bank — icici fraud deduction
12 123pallav on jul 22, 2019
I have a demat account in icici bank for 3 years now. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till may-19' — inr 1235.78'. I was never told about the demat account when the salary account was created by icici which is itself a fraud by icici, and i spoke to icici it was informed by the icici representative that it is free of cost, it will never be charged, i was never told about the dp charges also i did not get any message alert on my mobile which is registered with mobile banking with icici. My icici account number is[protected]...
Complaint comments read comments [4] complaint category banks
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[protected]
Aug 30, 2019
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2019
ICICI Bank Customer Care's response Dear Somadrita Rai,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (626586) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate the account as the mobile number is protected. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
Regards
Team OneAssist