ICICI Bank Complaints & Reviews

Address: Chelekere, 560043

Hi,
I have an sb account with icici bank, kalyan nagar, bangalore.
I also had fixed deposits (F. Ds) of rs.17 lakhs to 20 lakhs.
In july 2017, my relationship manager approached, suggesting to invest in following breaking my f. Ds:-

1. Icici prudential life insurance ulip policy of rs.20 lacs sum assured, with 2 lacs insurance payment every year
I invested totally rs. 4 lakhs, over 2 years - 2017 and 2018
Now, the fund value is only rs. 331, 644, with a loss of rs. 68, 357.

2. Aditya birla resurgent india fund - series 5- this is a high risk investment with more than 80% in equity funds, against my risk profile. At present, it shows net asset value of rs. 441, 000 for an investment of rs. 5 lakhs, with a loss of rs. 59, 000!

The total loss is about rs. 128, 000.

The relationship manager, co-erced me to invest, saying it will give very good return, over fixed deposits.

Now, they are saying, it is because of markets!

My complaints :
I was forced to invest without knowing, aditya birla resurgent india fund is an equity fund! This was never informed to me.
Additionally, icici prudential policy, the investments done were in such a way, it resulted in losses.

Mainly it was to get commissions to managers and relationship managers!

Kindly arrange refunding or my losses

ICICI Bank customer support has been notified about the posted complaint.

Oct 13, 2019

Updated by Subbbu The Bank Address is :

A-302, 7th Main Road, HRBR Layout 2nd Block, HRBR Layout, Kalyan Nagar, Bengaluru, Karnataka 560043. Phone –[protected]

Verified Support

Oct 14, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (902463) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Oct 16, 2019

Updated by Subbbu Dear ICICI Bank Customer Care,

I am not able to see your E-Mail ID properly. Kindly inform the same clearly.

Subramanian

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R

rambvvs

from Hyderabad, Telangana

Oct 14, 2019

After mailing them also no response from the ICICI, please look into this

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J

jijo arakkal

from Mumbai, Maharashtra

Oct 14, 2019

I get paid only on 7-11 of every month, how can I make an emi on 10 and who is going to pay the penalty and rectify the credit score incase the check gets bounced..

Spoke to ICICI mulund branch and they are saying that for home loan 1, 5and 10 are the only dates .

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ICICI Bank Customer Care's response, Oct 14, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902463_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

J

jithendra jithendra

from Mumbai, Maharashtra

Oct 14, 2019

For which mail address i have to send

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ICICI Bank Customer Care's response, Oct 14, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902463_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 261302

Hello,
My credit card has been blocked by visa from making any online
Transactions. I mistakenly entered the wrong otp. I have tried contacting the icici customer care helpline numbers on
Numerous occasions and every time they have told me that my credit card is
Active and hasn't been blocked, but the webpage still keeps showing the
Same message.

Nov 4, 2019

Complaint marked as Resolved

just repeatedly emailed customer care till they responded and unblocked the card

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (902474) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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E

Eswar.swarupa

from Vijayawada, Andhra Pradesh

Oct 14, 2019

My housing loan 16 lacks but Icici bank pay only 15.12 lacks remaining amount not done

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ICICI Bank Customer Care's response, Oct 14, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902474_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I was charged with rs. 1399/- on my icici credit card on 11 october 2019. I got a call from the bank explaining one assist and after that they automatically activated the plan without confirming with me. My one assist relationship id is 8771701. Kindly cancel my membership and refund the amount processed on my credit card. I do not want any protection plans and do not want to opt in future as well. My registered phone number is [protected]. Their customer care numbers go busy or not reachable all the time and it is very annoying. Kindly help.

Nov 14, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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R

Ravinj

from Pune, Maharashtra

Oct 14, 2019

Fraud debit
On 3 Oct'19 my account has been debited by Rs. 1899/- which I had not authorised for with remarks as IIN/I-Debit/SI ONEAST ---what is this and why this is happening? -RavindraJathar 06/10/2019.my debit card number is xxxxxxxx2818

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ICICI Bank Customer Care's response, Oct 14, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902464_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

A

Amit Kumar Padal

from Chennai, Tamil Nadu

Oct 14, 2019

Hi,
I had a Gold Loan with ac no:[protected]
All the dues have been paid on time and the loan has been closed few months back, but the loan is still showing active in my CIBIL.
Please ensure to change the status to closed as the loan has been cleared off.

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Cancellation of one assist membership
I am a icici bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8006 without my concern on date:12/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 2913464

Nov 22, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

ICICI Bank Customer Care's response Dear Arun Kumar Nagaraj,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (896048) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 14, 2019

Dear Arun Kumar Nagaraj,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Film nagar, Hyderabad, Andhra Pradesh, 500018

Its very sad to share, but icici bank is such a brand and still there is no professionalism in this organization. Using abusive language and passing personal remark towards their juniors and new joiners is a fashion now a days.
And sad part, when someone requesting hr to help them in that case. Hr is also taking these senior's (Rm, bsm, bdm & bm) side. There is no place, where they can go for help. Since they are joiners and freshers they are also very new for this kind environment. What they are learning from there senior's, they are applying the same to there juniors.

Rm, bsm, bdm & bm are not hesitating to do all these thing in front of everyone. Getting insulted in front of every one, gives them so much mental trauma. Even in some situation, all these thing giving them so much depression.

I sincerely believe this thing should end as soon as possible. Although this is common problem in very breach of icici bank india. But right now, i just want to mention the hyderabad filmnagar, jubilee hills & madhpur breach.

I don't want to mention any specific bm, rm name here, because everywhere, everyone is doing the same thing and i like to include all the hr person and hr manger here, they all are equally responsible for these kind action.

Please take a necessary action and make a better work place for ever

ICICI Bank customer support has been notified about the posted complaint.

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Address: L p Savani road, adajan, 395009

Hi all,

Please see below transaction. (This not only two transaction, it's almost happening every month. Please check all transaction)

11/10/2019 11/10/2019 nach_ad_rtn_chrg~bajajfin~04sep19~0
4a9e8a~4280cd94 885.00

11/10/2019 11/10/2019 nach_ad_rtn_chrg~bajajfin~02sep19~0
4a9e88~4280cd94 413.00

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all these. I am very frustrated for this type of deduction. Please return me it's possible as soon as possible. It's my salary account. Give me positive response urgently or i will close this account. This very worst experience with you. Hope your reply will be positive.

Let me know if you have any query regarding email.

Dec 1, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (899373) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Raiger Pura Delhi, New Delhi, Delhi, 110005

I had took the homeloan from icici bank vide loan account no lbnod[protected]
While taking the loan they had told only 5000 and gst will charges, howvere they dedcuted my account for all the fees like legal file etc and about 18000 was charged, which was not promised.

They also fiorced me opening a bank account for disbursal and therten to destroy my cibil if not agreed and complaint of that person to icici bank, they had done nothing.

Recently rbi reduced the rates, i asked icici to change the interest rates, they told it is fixed for one year, i am amazed to see this it was never informed and communicated.
Then i send number of mails to icici bank but they are not doing anything.

I had requested for foreclosure and they are emailing me for vsiiting the centre for the same, which is not required, the document is simple and need to send only the same documents were send by the earlier bank easily over email only, they only punishing me for taking loans from them

They also not giving my loan under pm scheme and i was feeled fully cheated and i am sure this bank is worst bank i ever seen.

This happen to person who is from consumer department of central goverment

Tilak raj
Sc b
Bis, moca

Nov 13, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Oct 11, 2019

Updated by tilakraj291 Earlier communication as below

Dear Customer

Thank you for writing to ICICI Bank. We acknowledge the receipt of your communication.

We will attend and revert to your email in 2 business days.

Disclaimer :- This is an auto generated e-mail. Kindly do not reply on this mail.

Regards
Customer Service Team
ICICI Bank.

----- Original Message -----
From: Tilak Raj <[protected]@gmail.com>
To: customer.[protected]@icicibank.com
Sent: Thursday, January 10, 2019 11:45:31 AM GMT+05:30
Subject: 000F3aE35NQ0FQJ4:Re ICICI Bank Home loan Account XXXXXXXX9251

>The mail is silent about deduction of 8897
>Fromnly account and when 6136 taken as the processing charges why 5900
>again deducted you are taking money anything
>
>And again the interest certificate with my name only
>Tilak raj
>
>On Thu, 10 Jan 2019, 11:42 <customer.[protected]@icicibank.com wrote:
>
>> Dear Customer,
>>
>>
>>
>> We understand your concern.
>>
>>
>>
>> With reference to your e-mail, we have enclosed the soft copy of statement
>> of IT[protected] for your reference.
>>
>>
>>
>> We inform you that, through cheque 126941 amount is 6, 136, deducted as
>> processing fee is 5, 900, CIBIL report charges 118 and cersai fee is 118.
>>
>>
>>
>> As per the process administrative charges are deducted through cheque
>> 126949 Rs. 5, 900.
>>
>>
>>
>> Further clarification please visit the nearest ICICI loan service branch
>> and collect the SOA.
>>
>>
>>
>> We request you to look for the nearest ICICI Bank Loan Servicing Branch on
>> our website www.icicibank.com >> Find ATM/Branch.
>>
>> We thank you for giving us an opportunity to be of service to you.
>>
>> Sincerely,
>>
>> Ram Charan
>> Customer Service Officer
>> ICICI Bank Limited
>>
>> NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID,
>> Password or URN with anyone, even if the caller claims to be a bank
>> employee. Sharing these details can lead to unauthorised access to your
>> account.
>>
>> /
>>
>>
>>
>> On 1/8/2019 5:30 PM, LALITA null . NULL wrote:
>>
>> dear Sir,
>>
>>
>> With respect of the above loan amount taken, it was here to mention that
>> there is deduction of 5900 from my account and it was informed it was the
>> Admin charges for the legal.
>>
>>
>> however, during the process of the loan, i already paid Rs 6136/- admin
>> charges for which it was informed and confirmed that it is the complete
>> charges and no furthur charges will be taken.
>>
>>
>> Please refund the amount as it was not there to deduct.
>>
>>
>> please also issue me interest certificate for the year 2018-19 as the
>> payment being done from my account TILAK RAJ (syndicate bank) as whole
>> payment of the loan will be paid by me only.
>>
>>
>> POlease do the nedful
>>
>>
>> TILAK RAJ
>>

Verified Support

Oct 13, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Without an acknowledgement i have been charged for the service which i never requested/opted for

Bil/[protected]/mm annual fee jun19-may20/1224808

354.00/- rupees have been deducted for my money service which i have never opt for. Also it's showing not active. This is a fraud.

Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.

But look at the way, how common men's money being sucked by these blood suckers. Shameful act.

Nov 24, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (893389) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Nach_ad_rtn_chrg~bajajfin~07sep19~04bef0 dr. 474.15
03/10/2019 nach rtn chrg ad_bajajfin 05-mar-19 4670 dr. 354.00
03/10/2019 nach_ad rtn chrg bajajfin 05apr19 4670cd dr. 885.00
26/09/2019 nach_ad_rtn_chrg~bajajfin~14aug19~837790 dr. 11.62
Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all these.

Regards.
S. S. S. S. Balaji

Nov 19, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

ICICI Bank Customer Care's response Dear Balaji Sayana,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891710) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: LIG 494 ,BHEL RCPM, Hyderabad, Andhra Pradesh, 500018

My name is suneetha.. I didnt used dmat account still but without informing how they are deducted. While joining time they will provide dmat kit and told me that it was free of cost but now 826/- got deducted.

Revert back my money if not will complaint accordingly.

28/08/2019 dmc/in[protected] dp chgs till jul-19 dr. 826.0

Nov 18, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891714) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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S

suneethaml

from Hyderabad, Telangana

Oct 14, 2019

Kindly provide ICICI bank official email so that will drop an email accordingly..

From UID :891714

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Address: Laxminagar, Pune, Maharashtra, 411009

Dear team,

Please find the below bank account detail

1 10/10/2019 NACH_AD_RTN_CHRG~BAJAJFIN~05SEP19~048ee1 Dr. 189.36
2 09/10/2019 NACH_AD_RTN_CHRG~BAJAJFIN~07SEP19~048ee1 Dr. 885.00

thease two entries are fraud entry.

my account detail is
MOHINI ATISH RAJEBHOSALE[protected]

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Address: 629002

We are running a small agency business in nagercoil town, kanyakumari dist, tamil nadu state and i have my corporate account in icici bank.in my business customers often give coins for their purchase and we accept it because they are legally accepted but despite rbi's notice to all banks to accept coins the banks are not accepting coins.
Today we made a deposit to icici bank which includes both 10 and 5 rupee coins (Worth 1680 rupees only).
Deputy manager of the bank told us take away the coins. We asked them why you cannot accept this. Is this banned by the government? She said "this was insisted by our senior management". We do not have enough space to keep the coins. We will not accept it. Request you to take immediate action where lot of people do not have options to talk this bank people.
Also check with the department of icici bank why this intimation was given to all employees.

Nov 15, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891724) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Payments (Rs. 351.48 and 351.48) for mahapariksha.gov.in (Maha it) site was approved and deducted from my upi app (Sbi account) to beneficiary ([protected]@icici account). But payment status on maha it site was shown as ' failed'. Hence i did the payment using other method successfully. But the money deducted during these two failed transactions has not been credited to my account. Please return the same as early as possible.

(The details of the two failed transactions are mentioned below.)

Transaction details:
1. Inr 351.48 date[protected]:13:41
Transaction id:[protected]
Remarks: maharashtra information technology corporation

2. Inr 351.48 date[protected]:13:49
Transaction id:[protected].
Remarks: maharashtra information technology corporation

Reply at: [protected]@gmail.com
Mob no: [protected]

Nov 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have received a demat account opening bill in my mail today. The problem is they have opened a demat account without my consent and charging me money unnecessarily.
I have never given any consent regarding opening my demat account.

They are just fooling people and try to loot their money.

Please help me with this and please take strict action against them.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891730) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Oct 12, 2019

Updated by Abhishek3011 Please provide the correct email address for the complaint

Oct 17, 2019

Updated by Abhishek3011 worst customer support

Oct 25, 2019

Updated by Abhishek3011 I have sent mail regarding this but there was no action taken from the bank. I will have to close my account soon. Worst bank

Oct 25, 2019

Updated by Abhishek3011 Please return my money back which is deducted

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A

Abhishek3011

from Bengaluru, Karnataka

Oct 12, 2019

Can you please provide the correct email address for the complaint?

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ICICI Bank Customer Care's response, Oct 13, 2019

Verified Support

Dear Customer,

You can email us your concern with your contact details on [email protected] Also mention the UID (891730_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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My icici account is a zero balance account but from july they have started deducting money from my account. They never gave me a call or mail regarding changing my salary account to normal savings account. Is that even legal to change salary account without a notice? Or a mail? When i look now, i got shocked to know that around 1500 has been deducted in 3 months.
They call every time asking for paid plans. But they never called and said "your account has changed to savings account"

Nov 27, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891719) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Chanikyapuri Colony, FCI Godam Road, 500076

Hi,

Date[protected]
I am the customer for icici since 3 years. I have opened a demat account and udring the time, they intimated me that it is non-chargeable. But when i recently checked my bank statement and found that, there is the deduction in the money of rupees about rs. 826. Stating that"dp charges till aug-19".

Kindly i request you to refund the money.

Nov 17, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

ICICI Bank Customer Care's response Dear Raveena Reddy,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891709) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Jhandewalan, Delhi, 110096

I got a lots of calls from mr. Alok verma, he is the representative of icici bank ltd, jhandewalan, mobile no: [protected]/[protected]
He threating and harrassing me and my family for repayment of credit card which i never used.
Mr. Alok every day threating to my father who is heart patient, and always harrasing and doing vulgour calls to my wife and my office friend
Everytimes he called us and harrassing
So its my humbly request to you kindly take a strong action against mr. Alok verma amd icici bank ltd. Delhi
If you are unable then seriously i will kill mr. Alok verma surely with in a month.
I already file. A. Complain. Against alok verma

Nov 16, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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A

aarif iqbal

from Mumbai, Maharashtra

Oct 20, 2019

There is No action by Icici bank against that Alok Verma,
he didn't call me, but he again and again CALL TO my Family members from others others Numbers,
today one of a Girl called me and ask for payment, when i clearly said that im not paying any money to you, first give me your Employee or Dsa code then she threating and abusing me... her number is [protected]
what the ### doing by ICICI Bank...No action against that Gundaas.

regards
Aarif Iqbal

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Address: Green park branch, 110053

I applied for home loans...Green park Delhi branch...bank employe came to picked my paper in March'19 ...and took some amount from me as file charges, I paid. I waited till July after ...frustrated I called cust care N asked to cancel now bank approved loan without my sign and not even m aware about who is builder...I have evidence and already shared with branch people but its seem bank try to hide theirs employee mistakes... complaints marked almost a month...plz get in touch with me...

There employees who's not ready answer about case though I got the number from customers care to contact them Mr Praney, mini sharma and Premjeet Singh... M also ready to fight in court

I requested media to enterfare now..coz bank people are not listening...soon I will reach to next level...

ICICI Bank customer support has been notified about the posted complaint.

Oct 10, 2019

Updated by mdpar67 MOHD PARVEZ ALAM

CONTACT NUMBER IS [protected]

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Address: royal orchid,domlur, Bangalore, Karnataka

As per concern detection of amount rs 1899 from my account without my concern on date 9/10/19. But without confirmation of mine it was done. After i called to icici tollfree has it is but they are not giving solution on this and even the bank to tollfree only then one of the person from bank said to put on customer complaints on one assist my no [protected] and please take a action and revert my money back to my account.

Nov 10, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

ICICI Bank Customer Care's response Dear Preethivraj,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 8-4-371/28,baba sailani nagar, borabanda, Hyderabad, Andhra Pradesh, 500018

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Nov 10, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (885764) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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