ICICI Bank Complaints & Reviews

Sir i am a regular payer of my credit card loan emi dues before the date. Now that the loan is also closed. During the heavy rainy days in chennai VARADHA RAINS inevitably i could pay only delaying for 3 to 4 days for which i called the customer care and requested for a waiver of the late charges which was genuienly waived by all the banks. First even icici bank accepted to give the waiver but later did not do so and began to charge late fee upon late fee with interest upon interest and taxes etc. all my repeated calls was in vain and hence i ignored the late charges and began to pay the loan EMI with interest and taxes only. Now that i have completed the loan also i request the BANK to FAIRLY CONSIDER THE WHOLE TRANSACTIONS AND SETTLE THE ISSUE AT THE EARLIEST. I AM A SENIOR CITIZEN WITH NO INCOME AND DEPENDING ON MY MEAGER SAVINGS WITH MY DEPENDANT SPOUSE WHO IS 75 YRS OLD

Hi sir/madam

Am a icici bank customer. Yesterday 23-07-19 ecsrtnchg charged 2591 rupees + tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you

As i was doing my payment of credit loan my amount of rs.2378.80 was deducted to some unknown account called [protected]@icici so kindly refund my amount so that i can pay my loan amount without due so that i will not be able to pay the interest for that loan. So i request you to give back my amount of rs.2378.80 please refund the amount so i can not face this issue anymore.

Dear sir my phonepe upi payment was successful to [protected]@icici but not received to my bank account. So please refund my money back.
The reference number is[protected].
And my phonepe transaction id is ici8d34c2dfd3f04b7bba5e788bfd2767da.
And [protected]@icici transaction id is p1907230938419932473449..
So please verify and charge back to my account early. Phonepe number is [protected]. And upi address is [protected]@ybl. And my sbi account number is [protected], ifsc code sbin0000976, u. Shankar babu, gooty branch.

Hi sir,

I have done a bill payment in icici pocket bank app using wallet [protected] pay electricity bill for 190 rupees on 20 jul. The transaction failed but amount deducted from my account. I called customer care several times and they are arguing me saying transaction successful. Please see attached screenshot of app. How is transaction successful only for them. Please help refund

Date of incident : 20 jul 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Komal aggarwal

I have a Demat account in ICICI bank for 3 years now. When I checked my bank transactions and I found that there is one debit transaction 'IN[protected] DP CHGS TILL MAY-19'---- INR 755.78'. I was never told about the demat account when the salary account was created by ICICI which is itself a fraud by ICICI, and I spoke to ICICI it was informed by the ICICI representative that it is free of cost, it will never be charged, I was never told about the DP charges also I did not get any message alert on my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and refund my money. My phone number is [protected].

If I don't get my money back into my account I will stop paying EMIs for Credit Card loan. Last year I shot an email complaining about the same deduction happened and I never got my money back.
But this time I won't leave this issue at all.
I will include social media and go to every legal platform to show this fraud.

Myntra confirmed that they have initiated my refund amount of 2359/-rs on 10th july which i can not find credited to my account.

They have provided me with the reference number: 75503729191031218405811

Also, i don't seem to find my problem in the generate service request section.

Kindly help me with this refund amount crediting to my account

Hi,

There are one transaction happened nfs/cash wdl of rs 2000 debit without my knowledge.
I have discussed with icici branch dohra choraha, bareilly but as per bank person it is atm withdrawn.
If it is atm withdrawn than provide me the atm details with proper address.

Please see the below transaction details and resolve my problems.
Transaction date transaction no amt
[protected] nfs/[protected]

Hello,

Im existing customer of icici bank.
I have apply for icici personal loan
So submit my document to associated company with icici bank name finnexbspl.

So i called the executive to know my application status but no reply from there side.
Even is mailed my salary statement from my official email i. D.

Email id:surendra. [protected]@icici.com
:finnex. [protected]@finnexbspl.com

There phone executive is also very unprofessional and executive has to be trained well because don't know the documents process properly.

Sale executive should me well trained.

Hello,
I have apply for icici personal loan
So submit my document to associated company with icici bank name finnexbspl.

So i called the executive to know my application status but no reply from there side.
Even is mailed my salary statement from my official email i. D.

Email id:surendra. [protected]@icici.com
:finnex. [protected]@finnexbspl.com

There phone executive is also very unprofessional and executive has to be trained well because don't know the documents process properly.

Sale executive should me well trained.

I am writing to inform you about the icici credit card no. 2002 which was not applied by me. Executive from you bank came to my home on[protected] for the recovery of the credit card amount. The credit card bill amount informed by the executive is rs. 30, 000/-. But i have not applied for any credit card and i have not received any card. Without any credit card, how can i use it for paying bill? The executive told me to inform your branch regarding. I visited your bank addressed icici bank, fp 195, cts 853, signature bhamburda, bhandarkar rd, shivajinagar, pune, maharashtra, 411004, they told me that a credit was issued using my pan card and aadhar card. But other details like mothers name, additional residential address, and additional mobile number did not matched. They did not even had my salary slip. My salary is less than rs. 10, 000/-, then how can they provide the credit card. Without any proper verification of documents they issued credit card to some itinerant person.
Kindly look in the matter and provide a positive response.

Sir,

I purchased a product from coolwinks.com and i received a cashback from them and so coolwinks issued a cashback from there end, but i didn't get it in my account and so i contacted the coolwinks and they provide me the arn number but now my bank is not responding towards my complaint and even not helping me. Bank is also not provided any way to register and check the arn number. I really don't know what to do

My arn -74056639172917175580232
Arn - 74056639172917175585330

I am a icici bank customer. I tried to pay mngl bill through i mobile app several times, but not receiving otp. On talking to icici bank customer care they told me to to check with jio operator. I am getting all other sms, except this bank.
There appears to be some problem with it network of icici bank, since this complaint has been lodged by do many customers.
It is requested icici bank goes into details of the problem and not pass on blame to operator.

Sir, i had an account (No.[protected]ram lal parmod kumar jain, with icici bank at bathinda (Punjab) 151001 branch & i never knew that my account was opened in chennai branch. Whereas my business premises is here at bathinda & i never been to chennai.
Since the account operations i was being charged on every deposit transaction & never being told of that my account is of chennai barnch & outstation cash transaction is chargeable.
It's a matter of chance, when i started pursuing for closure of account since 2017, i was being told by the customer care at mumbai that your account is from chennai branch. It was really shocking for me & only then i realized of over charges since the opening of account.
Now i request your good self to look in to the matter & get the over charged amount refunded since the inception of account.

There is a monthly auto debit of 932 rs happening from my account in name of vis. Amazon pr
I have no amazon prime membership or any other scheme subscribed to.
I have checked my amazon account for any emi or memberships, but it is not there. I have no idea why this amount is being deducted. Also, it is not the account i have added for any amazon payments, so it's very strange having its reference

Why my amount was deducted under this following statements. Why i am getting all charges from my account?

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Dear sir, (Most urgent pending since 02/05/2019)
Wrong / penalty bills generated without any clarifications from all sources till date

Till date i did not receive the clarification of the actual bill outstanding and revision of the billing after payment of rs.15000/- on 02/05/2019.

1. Clarify the wrong bill generated
2. Revise the bill after payment of rs.15000 paid on 02/05/2019
3. Wave off the unlawfull penalty added and charged from me.
4. Refund / settle the interest on my payment of rs.15000
5. Send me details of statement reflecting, after payment of rs.15000 on 02/05/2019 and reciprocal effect on the revised bill.
6. An amount of rupees 4830 was paid on 7 on 2nd july 2019 from the bank of india account which was never confirm that has been cleared against the credit card these two issues are still pending

If the matter is not resoved, i will be forced to approach the banking ombudsman on the matter pending for so long.

*i am also compelled by your staff and their non-responsive act for non-payment of the genuine billing which has never corrected/ generated correctly since 02/05/2019*

I will now, onwards, pay any payment after all clarifications are made to me.

Had bought from dmart powai items worth 1479 on 14th july using icici debit card. I was charged twice the amount due to a server issue at the counter. The counter executive told me to wait for 24 hours for the charges to get reversed.
It has been more than 96 hours, still i am yet to receive it. I tried calling dmart, they said i need to check with icici for the same. Kindly help

Dear sir mam
I have work past career icici bank my emp id:367140 emergency situation and personal reason go hometown. Work in 05/05/2017 to 31/03/2018 so kindly experience and my settlement also pending give solution with me my career was spoile so kindly support and give solution
Thankyou
Regard
Dinesh
Phone:[protected]