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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 461

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V
Vaijnath Dhaware
from Pune, Maharashtra
Jul 18, 2019
Resolved
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Address: ICICI Bank Bund Garden Pune, 411001

I have account at ICICI Bank Bund Garden Branch, where fraud transaction of Rs. 2000=00 deducted from my account .

Complaint of the same given to the Bank vide SR[protected] dt. 06.06.2019.

I have regularly followed up with Bank customer care as per directions of Manager of Bank. But till date nothing action taken by bank neither returned money back to me.

Bank Manager has closed complaint without any intimation to me neither in mail nor in SMS.

Kindly take action on Bank & help me to get refund of my money.

Vaijnath Dhaware
​[protected]
+3 photos
Aug 20, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2019
ICICI Bank Customer Care's response
Dear Vaijnath Dhaware,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    komalakshi
    from Bengaluru, Karnataka
    Jul 18, 2019
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    Resolved

    Address: chandralayout, Bangalore, Karnataka

    Recently i applied personal loan from icici bank, bangalore. I visited icici bank near to my area chandralayout, banglore that icici bank has offered rate of interest of 13.45 %, after a week the persons executive called me and told that you are eligible for rate interest 14.49%. I d. Not reply for that because of work, then 13.99% roi, they credited amount without my conformation and without sharing details of pre closure rate of interest. After credited amount for my account i came to its sanctioned. Now am not agreed for rate of interest what is the and pre-closuring roi. Now i want to cancell loan. What is the next step. Its mistake of icici bank.
    Aug 21, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 18, 2019
    ICICI Bank Customer Care's response
    Dear Customer,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (590083) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Saket Shah
      from Hyderabad, Telangana
      Jul 17, 2019
      Resolved
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      Address: osmanpura Gopal villa, Bulandshahr, Uttar Pradesh, 431001

      Hi,

      My name is saket shah. I am receiving 15 to 20 calls daily for credit card.
      I clearly told icici bank that i dont want any credit card. Still every day they call and irritate me.

      They ask me stupid questions like why u dont need credit card. They constantly harassing me by calling me again and again and pressurising me to buy credit card.

      This is completely unacceptable behaviour from bank side.
      Aug 24, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 18, 2019
      ICICI Bank Customer Care's response
      Dear Customer,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (590105) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        K
        Khazi Mansoor
        Jul 17, 2019
        Resolved
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        Resolved

        Hi,
        From past 2 months, smab charges of 400 p. M, has been debited from my account without my knowledge. What is the reason for these charges?
        Why it was not been informed to me, before debiting the amount.
        What are these smab charges?
        How i can avoid this in the future, as all of my money is going for this.

        Please remove these charges and refund the amount which is debited.
        Aug 19, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 17, 2019
        ICICI Bank Customer Care's response
        Dear Khazi Mansoor,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (584350) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          anjitha c
          from Noida, Uttar Pradesh
          Jul 17, 2019
          Resolved
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          Resolved

          Hi
          1899 rs from my icici account has been deducted on 16/7/2019 in the name of 'new policy' i was not contacted for any such policies from icici bank, neither did i gave any acceptance to such policies. Kindly resolve this case asap and credit my money back.
          These kind of transactions might develop insecurity and trust issue from a customer to the bank
          Aug 23, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 17, 2019
          ICICI Bank Customer Care's response
          Dear Customer,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (583961) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            M
            mrajesh1305
            Jul 17, 2019
            Resolved
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            Resolved

            I hold an account with icici bank. I see suddenly bank started deducting mab charges from past two months
            Txns are:

            2nd one:
            =
            Txn date: 29 june 2019
            Remarks: smab chgs may19
            Amount : 537/-

            1st one:
            =
            Txn date: 27 may 2019
            Remarks: smab chgs apr19
            Amount : 532/-

            It's rediculous and they have not even notified me of these charges.
            Aug 22, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 17, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (583756) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            I recharged for 349 Jio...but not recharged...
            Amount deducted in my account...via.. Google pay...resolve it soon..
            ICICI Bank Customer Care's response, Jul 17, 2019
            Verified Support
            Dear Bhuvaneshwari Sridhar,

            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (583756_2) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              G
              GST9
              Jul 17, 2019
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              Address: New Delhi, Delhi, 1100091

              Unauthorized charges by ICICI / OneAssist.

              I got the email today that stated - a debit for Rs.1899/- from my account for OneAssist plan.

              I NEVER give any authorization to debit my money for this kind of plan.

              ICICI did this deduction without my consent.

              Please refund back my money to my same ICICI account.

              WPP-SR[protected]
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                D
                Deep kuldeep singh
                from Mumbai, Maharashtra
                Jul 16, 2019
                Resolved
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                Resolved

                Address: St No-4 Giaspura Village, 157/3/137, Ludhiana, Punjab, 141003

                From last 2 months from my account charges are applying illegally without any notification for me.in the one of emergency case i was having about rs300. But it was deducted without knowing to me. I was in big trouble. It was very panic moment for me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.
                Aug 20, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 17, 2019
                ICICI Bank Customer Care's response
                Dear Customer,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (583941) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                I have a salary account with account number :[protected]
                Every month debited my account with posdchg in 3 times every month
                ICICI Bank Customer Care's response, Jul 17, 2019
                Verified Support
                Dear Customer,

                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (583941_1) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  G
                  Girdhari1234
                  from New Delhi, Delhi
                  Jul 16, 2019
                  Resolved
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                  Resolved

                  Address: Vpo-Rotu,Tech-Jayal,Dist-Nagaur, 341023

                  Dear Sir,

                  Would like to inform you that my father's CIBIL score is very low (543) and he applied the loan so that he could not find the loan due to this.

                  An account is seen in your bank by their name and it is showing loan from here.
                  While I want to tell you that they have never taken any loan from your bank or have opened an account

                  You are requested to check this account and confirm that there is no account in my father's name.

                  If you do not confirm it as soon as possible then I have to do something legally and have to submit an FIR that my father's document has been misused.

                  Also I have attached CIBIL information of my fathers for your reference.

                  Thanks
                  Girdhari Ram
                  +3 photos
                  Aug 20, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 18, 2019
                  ICICI Bank Customer Care's response
                  Dear Girdhari Ram,

                  Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    V
                    Vishnuvardhan Reddy Reddy
                    from Chennai, Tamil Nadu
                    Jul 16, 2019
                    Resolved
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                    Resolved

                    Address: H NO 1-8-702/105/3 FLAT NO 105, SRUTHI MANSION, PADMA COLONY NALLAKUNTA, Hyderabad, Andhra Pradesh, 500044

                    I have noticed that rupees 438/- deducted from my icic bank account and in the statement it is shown as "dp chgs till may-19".

                    I am not sure what is the meaning of "dp chgs". I do not have any demat account in icici.

                    There is no communication from bank towards this deduction.

                    I request you to kindly explain what it is and if this is not appropriate then let me know the procedure how to get the money back.

                    Thanks & regards,
                    Vishnuvardhan reddy
                    Aug 16, 2019
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 16, 2019
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (580726) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    I am surprised to discover that every month my account is deducted by SMAB charges of rupees 549, I'm really irritated after seeing my balance into hundreds after several deductions, how can I refund my money back. It's prompting me to close the account.
                    ICICI Bank Customer Care's response, Jul 18, 2019
                    Verified Support
                    Dear Customer,

                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (580726_01) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      T
                      tarun sonu
                      from Mumbai, Maharashtra
                      Jul 16, 2019
                      Resolved
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                      Resolved

                      Address: Armoor, Nizambad, Nizamabad, Andhra Pradesh, 503224

                      Im an icic customer today 16 july 2019 my amount has been debited without my knowledge without any call or message amount has been debited before i had the same problem this is fourth time total amount 1396 rupess has been debited from my icici account i want the complete reason how this was happened and i want the amount back as soon as possible

                      Thank you tarun
                      +2 photos
                      Aug 16, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 16, 2019
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        rohit2019
                        from Mumbai, Maharashtra
                        Jul 16, 2019
                        Resolved
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                        Resolved

                        Hello i was using icici consumer loan (Loan account number - lcddel[protected]) and and due to i don't have any job right now from last 3 month and i am not able to make payment so i need 2-3 month of time for make payment. So 12th june i receive call from your recovery branch pramod singhal ([protected]) from kaushambi branch and he talk very rudely on call and also they give me threaten statement direct to fighting with me.
                        On sunday one person visit my home mr. Robby ([protected]) without inform me and they pressurize make payment immediately after that i've discussed on call with senior mr. Ravinder [protected] and due to i don't have any job right now from last 3 month and i am not able to make payment so i need 2-3 month of time for make payment.
                        Please take care of it.
                        Aug 21, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 16, 2019
                        ICICI Bank Customer Care's response
                        Dear Customer (Rohit),

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        I have account in ICC bank my account is debited with RS 4220 in multiple splits without any notification and intimation with remark ecsrtncgs (Rs 472 three times, Rs 413 six times and Rs 326 one time )
                        Regards
                        Jyoti
                        [protected]
                        ICICI Bank Customer Care's response, Jul 17, 2019
                        Verified Support
                        Dear Customer,

                        Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Avani251088
                          from Ahmedabad, Gujarat
                          Jul 16, 2019
                          Resolved
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                          Resolved

                          Address: 382421

                          I have my account in icici banksinc elast 12 years.

                          I have been using i flexi rd since almost 2 years but since last 4 months i am unable to open the page due to which i ma unable to transact also.

                          My money is stuck in that account i have logged complaint in customer care via mails & calls but no resolution is provided.

                          On email also i get response like it is a network error try after some time since last 4 months i am getting this reply on calls & on email.

                          It can not be this way you have to provide solution for this

                          I need by stuck money back.
                          Aug 22, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 16, 2019
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (579808) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            I
                            i_ankittiwari
                            from Agra, Uttar Pradesh
                            Jul 15, 2019
                            Resolved
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                            Resolved

                            Address: Mathura, Uttar Pradesh, 281001

                            My details:

                            Name: ankit tiwari

                            Father name: shyam babu tiwari

                            Permanent address: vill and post aggar khurd lakhimpur kheri 262701

                            Current address: 15a/3 radha nagar mathura up 281001

                            By requesting this to file a complaint/refund my amount regarding 50000 rs has been stolen from my bank account in 10/07/2019 morning at 2:36 pm from my icici bank account :[protected] without my debit card use, i have never shared my atm, netbanking, credit card, debit card details to anyone.

                            Although i have never shared any otp to anybody. My current location is current address: 15a/3 radha nagar mathura up 281001 but as per bank my amount has been windrow from any dholpur place.

                            Please investigate to get my amount refund and arrange punishment to concern thefts.

                            I have shared my complaint to, concern bank, rbi, consumer court, finance ministry, & cm office and cyber police as well.

                            Ac no:[protected] amt: 50000/- time: 2:36 am date: 10/07/2019

                            Bank complaint no: sr[protected] mob: [protected]

                            I have visited at your mathura bhuteshwar road office too, please instruct them to get my complaint register faster
                            Aug 16, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 15, 2019
                            ICICI Bank Customer Care's response
                            Dear Ankit Tiwari,

                            Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              robie004
                              from Gurgaon, Haryana
                              Jul 15, 2019
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                              I am ravindra singh. 1170.17 rupees has been deducted from my account as DMC/[protected] DP CHGS till dec-18 and may-19 combined. I have never opened a demat account with icici. Did not receive any concrete solution for refund even after dropping mail to [protected]@icicidirect.com and have been asked to go to nearest branch manually to close the account.

                              I have also raised the same issue here https://www.consumercomplaints.in/icici-bank-dmcprotected-dp-chgs-till-dec-18-an...
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Baljit Singh Virk
                                from Mumbai, Maharashtra
                                Jul 12, 2019
                                Resolved
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                                Resolved

                                Address: H no 12600, St 12, jujhar Singh Nagar, Bathinda, Punjab, 151001

                                Hello there

                                I received sms from icic bank that rs-1899/- deducted from my bank account to one assist plan. Without my permission.. I also got a sms from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my bank account and use of my account by the company is really a criminal act and the co.

                                Please deactivate and refund my money asap
                                Date of incident : 12 july, 2019
                                Oneassist relationship number : sr[protected]
                                Aug 12, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 12, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Not sending info for transaction to BOI bank. Last 4 month it's pending. Icici bank, customer care, nodal officer all are wasting of time. Not giving proper info. For revert back for wrong transaction. Help me on next step- mo [protected]
                                ICICI Bank Customer Care's response, Jul 15, 2019
                                Verified Support
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Hi... My name is Mohammad Abbas Raza...My account is in BANK OF INDIA NEHRU PLACE NEW DELHI BRANCH...on dated 9/07/2019 about 10 Pm I went to ICICI Bank ATM in Tughlakabad extension near street 32 new Delhi ATM... I widraw 3000 rp from ATM And I recieved 500 torn note from that ATM...what should I do to replace it????
                                [protected]
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                                  S
                                  Sallu100
                                  from Mumbai, Maharashtra
                                  Jul 12, 2019
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh, 226023

                                  My icici bank account has been charged for low balance... First in march - rs 125 and april - rs 325

                                  The amount of may has been reversed because i complained

                                  And after that i deposited amount to make it above 10000. But now again for june mab charge has been deducted from my account rs 213..

                                  I am a student.. And that i have mentioned even when i opened the account i was also unaware of this low balance policy.. This much amount that have been charged means a lot to me. Any how if this amount can be reversed, plz help me.

                                  The amount means a lot to me

                                  My account is in icici alambagh branch. Lucknow
                                  Aug 12, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 12, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (569001) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  I have applied for the Amazon Pay ICICI credit card on May 22nd and submitted my documents on May 25th and there hasn't been any progress on the application as of today July 12th. Repeated calls to the customer care have not helped.

                                  mab - charges - Comment #3486286 - Image #0
                                  ICICI Bank Customer Care's response, Jul 15, 2019
                                  Verified Support
                                  Dear Mohsin Sait,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (569001_01) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  One assist plan after than they automatically activated this plan and deducted rs-1399/- from my saving a/c. Without my permission.
                                  ICICI Bank Customer Care's response, Jul 15, 2019
                                  Verified Support
                                  Dear Prabhakaran Devaraj,

                                  We request you to email us your concern with your contact details on [email protected]. Please mention the UID (569001_02) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    B
                                    Buddhadeb Kayal
                                    from Kolkata, West Bengal
                                    Jul 12, 2019
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                                    Address: CSI 5 Lala Lajpath Rai Sarani Kolkata-20, Kolkata, West Bengal, 700152

                                    I have purchased children growth bond -062001-cgb bond holder no.[protected], certificate no. 2546.in name of my son - partha pratim kayal on 2002, you have send a letter for kyc, but unfortunately that letter has misplaced from my house. Please send me another copy of kyc form, so that i can submit the kyc for that bond.

                                    I have sent my application for change of address & also for giving me the present status of the above said bond but i have not received any reply so far even after complaining several times.

                                    Bond holder name - partha pratim kayal,
                                    Father's name - buddhadeb kayal
                                    Date of purchase - 2002,
                                    Bond holder no[protected]
                                    Certificate no -2546
                                    Therefore it is requested to please arrange to send me the kyc paper present status of the above said bond & oblige.
                                    Regards buddhadeb kayal (Father) [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 12, 2019
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Jul 16, 2019
                                    Updated by Buddhadeb Kayal
                                    Where my document ? I am not receive any document now
                                    Please take care of customer
                                    Hi
                                    Instead of no minimum balance on my card why there is a deduction of 282 RS .
                                    Please let me know why this happened
                                    ICICI Bank Customer Care's response, Jul 15, 2019
                                    Verified Support
                                    Dear Customer,

                                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (567900_01) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    My emp no 356355, I had worked ICICI Bank ltd at Nov 2016 to dec 2017. I want my relieving letter.

                                    Regards
                                    M. Nandhini
                                    Hello icici bnk i custmor o[censored]r bnk from 2 years i took car loan after 1/2 year i submitted application for top up loan but ur service is too baad im in some problm but bank employes not hear my problm becoz of mntally harasment i tke leagal step now thnkx
                                    sir, we have children growth bond 032002-CGB distinctive three[protected] please to reply how to redemption proceed after maturity date
                                    padmaja and pap setty mail id :- [protected]@rediffmail.com contact no [protected]
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                                      M
                                      manishja12e
                                      from Delhi, Delhi
                                      Jul 12, 2019
                                      Resolved
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                                      Resolved

                                      Address: Sri Ganganagar, Rajasthan, 335701

                                      I am a very old customer of icici bank since 5 years. I also have a locker in this branch of icici.
                                      I was never informed about maintainance of 10000 rs in my savings account. Till december 2018 i had balance in my account more than 10000. After that as i debited some money mab went below the required criteria and my money got deducted.
                                      But i wasn't informed about any such deduction and since than i am being charged with non maintainance of mab. If the bank would have informed me in any way, i would have surely maintained it. I want reversal of mab charges. Because there was no information on behalf of bank about deduction until i reported the bank in person.
                                      My friends have account in other banks and their money is reversed. I guess i happen to be a valuable customer of the bank as many members of my family are also customer of this bank.
                                      Aug 17, 2019
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 12, 2019
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567911) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Dear sir,
                                      i have bought three numbers of safety bond in 16.02.2001. may reg no is 162292 dated 16.02.2001. i hvent got any money in my account nor any intimation from the company may i request you to update and tell me how can i encash them.
                                      [protected]@hotmail.com
                                      ICICI Bank Customer Care's response, Jul 15, 2019
                                      Verified Support
                                      Dear Customer,

                                      Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I am a customer of INDIAN OVERSEAS BANK(S/B a/c-[[protected]]
                                      On 3-Jul-2019 ATM-BOLARAM MEDAK TSIN-N003284O-SACWJ268 Debit 4500.00 for money withdrawal but the txn failed with a network error.

                                      I didn't get the money but my IOB account was debited.

                                      Please investigate and get it credited back to my IOB account ASAP.
                                      ICICI Bank Customer Care's response, Jul 15, 2019
                                      Verified Support
                                      Dear Customer,

                                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (567911_001) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Rajeev Bharadwaj
                                        from Noida, Uttar Pradesh
                                        Jul 12, 2019
                                        Resolved
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                                        I purchase bonds in March 1999 which were to be redeemed in March 2017 however I have not received any amount in my knowledge.
                                        Kindly help me to know the current status of the same and if the money is lying unpaid then what procedure has to be followed to initiate the credits into my account.
                                        My certificate number is 16270 and bondholder number is 5210386.
                                        Aug 15, 2019
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 12, 2019
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567919) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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