ICICI Bank Complaints & Reviews

On March 21st 2019 around 5.30 AM unauthorized transactions happend on my icici debit card.Since 3 to 4 transactions of higher amount are declined due to low balance, I have received automated call from icici customer care to confirm the transactions. Then I have check my account in which amount of Rs.4017.55 has been debited without any OTP or debit message to my registered mobile No.
Immediately I have filed complaint against it to the bank and today my complaint request is closed stating am liable to pay the amount as they didn't receive response from merchant.
I have received investigation document from the customer care which has details that the transaction is made in one website in UK by some person and my card and my name is mentioned in the online transaction. So the ICICI bank investigation team has closed complaint stating its the authorized transaction. I asked for the proof to say that its authorized and to provide the reference number for the otp which bank send for every transaction. But they dont have answer for that and asked me to contact merchant for further details or raise complaint to cyber crime.
I didn't do any online transaction and i want my money credited back.

I have a Saving account and a Demat account in icici.
on 26th April 2019 my account got deducted with rs.422.04 —with description dp chgs till mar-19 without any intimation. When i created the demat account, i was not told about the dp charges, it was told me that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. Please help to refund the same amount in my amount ASAP.
Also i am not using Demat account, so wanted to close my account.

Attached screen shot show the deduction of rs. 422.04 from my account.

Regards
Rakesh

My account number is[protected] icici bank and using internet banking. I was busy in other things so i could not check balance regularly.. After some time i checked my account and to my surprise smdb charges were deducted from dec 2018 to mar 2019 including cost and sgst. That costed me more than 2000rupees.. I haven't received single notification about deducting this amount. I want an explanation about this..

I am having my saving account in icici bank. But few days back 11.11 rs/- were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money. So is it legal to charge customer for this reason
Transaction detail :- atmdec chg/[protected]/6185+gst

Account no:[protected]

Mobile no:[protected]
I purchased sunglasses from coolwinks through paytm and my rupees debited from my icici bank account from visa debit card so in coolwinks i purchased sunglasses with 1500 cashback offer so 1548 rs debited from my bank account so now i cancel this order so coolwinks confirm my refund and they said that payment refund pending from icici bank so now what is the status for my refund rupees it is pending from about 24 hours up

From last month from my account charges are applying illegally without any notification for me.in the one of emergency case i was having about rs 100. But it was deducted without knowing to me. I was in big trouble. It was very panic moment for me. Bank have illegally applying charges every month. I want my money back. This is absolutely frustrating. I have lost trust on icici bank.

I am nallasamy r. A total of 631.83 rupees has been deducted from my account as (Dp chgs till mar-19) on 26-apr-2019. I have never used my demat account till now.

The icici representative told me that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I am vinitha a. A total of 826.00 rupees has been deducted from my account as (Dp chgs till mar-19) on 26-mar-2019. I have never used my demat account till now.

The icici representative told me that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and return my money back immediately.

In this month of decemeber 2019, ICICI bank has deducted POSTDEC Charges +GST for more than 9 times from my savings account[protected]. One time charge is understandable but deducting the same charge from my bank account for more than 8 times is too much. Maybe the time has come for all o[censored]s to switch to some other bank who would not steal our hard earned money in the name of charges. I ve already submitted a complaint to the ICICI bank like two times regarding the same but still, no response has been received from their side.

Am an icici bank customer. Today[protected] ecsrtnchg charged 347 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is n. [protected]@gmail.com

Thanks & regards,
Pravinkumar

I open a savings account online account a savings account online account savings account online account online with icici bank i complete all the procedure to open open to open open to open online account last page icici request to me to add some account in my account to get instant account no. Then i add rs 2000 in my account to get instant account no.

After sometime i receive an email in which bank says to provide some document...

Dear sir,
I am a privilege customer of icici bank since 2004. I have newly enrolled for icici rubyx credit card which i received on 27th march 2019.
While enrolling for the same i was told by customer care that your card will be lifetime free and you will also be getting welcome shopping vouchers being a privilege customer. Till date it has not berlin received.
Kindly resolve this issue at the earliest.
Regards,...

[resolved] icici bank — dp charges[protected] dp chgs till mar-19

I am mahendra singh tomar. 826.00 rupees has been deducted from my account as[protected] dp chgs till mar-19) dp charges on

25/04/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My account number is[protected].

My contact number : [protected]

Hello,

My loan kreeditbee amount 5085 via my kotak upi id [protected]@kotak I have used UPI as payment mode. The payment was successful to [protected]@icici for 5085 rupees but no pay my emi was not done. When I tried to call [protected]@icici cutomer care they are telling it has been declined, but my bank is saying that it has been successfully paid to the UPI address. Please help on this .
My UPI ref id is[protected]
have paid my kreditbee loan emi through by using upi transaction money was deducted from my account but recharge has not done please return my money back [protected]@kotak debited from this upi and credited to my upi [protected]@kotak

I have submitted one application for my child education fees for g d birla centre for education class 5 as per details below

Student sayantani banerjee
Reg no. 13-0433
Class 5 a
Chq amt 39726 hdfc chq 745024
Transaction id [protected]
Ref no. [protected]

I had subitted the form challan for eazypay with referred chq in your icici bank netajinagar branch kolkata on 22/04/19 and received acknowledgent

Till date my a/c has not got debited and it has been already 6 days i have not got any intimation

Please check on priority and update payment status at the earliest on mail

Please treat matter as urgent

Please do needful asap

Regards

Santanu banerjee
Guardian

Why customer care team not answering any fraud related mail of one assist plan??? I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my salary a/c. I don't need this plan actually. Please deactivate this plan and refund my money asap

Name : trennadeep
Mob: [protected]
Email: [protected]@gmail.com

I have taken a home loan from icici bank and i have asked them for the tenure of 20 years but they have sanctioned only 15 years and i can't afford the higher emi so i have requested them to pls change my tenure and the manager narendra layal have mail to head office but no response and their sales advisor asked me to pay the 1 emi and then the tenure will be changed but nothing happened and i have paid 4 emi till now but nobody is listening...

I am kantesh gyanagoudra last week 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 26-april-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and return my money back immediately. My account number is[protected].

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Hi team,

I have raised dispute against rs. 14087 dated 05 march 19 which has been deducted without prior notice.

Your team has sent me this diplomatic maios that the bank cannot be held responsible for the act (S) of the merchant when the transaction has been approved while the debit card was in your possession.

Like seriously, if i have used or shared my details to anyone i should not be writing...

From icici bhandarkar road branch pune from credit card dept. Call coming that time sells girl told credit card is total free for you. Bill will not generate i ask many times she said it free no annual charges for credit card.
I am giving documents card is issue but before three days bill is generated of 590rs. I paid but i want my amount refund due to wrong communication by icici person.