Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 23, 2024
Complaints 23621
Resolved
14253
Unresolved
9368
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 484

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Madabattula Sai Akhil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not settled

Hello,

I have paid amount inr 400 for andhra university which got deducted from my axis bank account (Same was confirmed with bank as well).

But it is still showing the amount that is to be paid for andhra university even after the deduction. Please refund the amount.

Attaching the screenshots from axis bank and andhra university respectively....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pramod274023
from Nellore, Andhra Pradesh
Report
Copy

3000 rupees deducted for ecsrtnchgs 050119 sr587472579 gst

Hi sir

I am pramod 3500 rupees dedected in without bank hours in 8 to 10 transection type, this transection remarks showing
Ecsrtnchgs050119_sr[protected]
Gst

Please resolve this subject.
Otherwise i go to complaint dpc (Director of public commission) and rbi
I try to contact coustemer care but not use,

Regards
Pramod kumar b
Ph:[protected]
My bank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
agoodguy
from Hyderabad, Telangana
Report
Copy

dr tran for funding wish

Address:500084

Without my consent, rs. 100 has been deducted from my account on 29/03/2019 to 'dr. Tran for funding a/c [protected].
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back and also want to get unsubscribed from any additional policy and don't want to face these deductions in future. Kindly help me in this regard as soon as possible....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
amber3apr
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dmc/*** dp chgs charges

I have a demat account in icici bank in icici direct. On 27-mar-2019, my account no. * got deducted with rs.118 dmc/* dp chgs till feb-19.

When i created the demat account, i was not told about dp charges. Instead was told that it is free of cost and it will never be charged to my account. Pls refund my money.

I have already mailed details to [protected]@icicibank.com. Pls resolve immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PRAVIN PATEKARI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan foreclosure charges.

Address:ICICI Bank, Mahalaxmi Mumbai Branch, Mumbai City, Maharashtra, 400013

Dear sir/madam,
Greetings!

I had taken personal loan of inr15lakh in 2016 for 60months, [protected]@11.69 & completed 33 installments regularly. Now my other loan and this icici personal loan emi is on heigher, so to reduce this i have taken loan from kotak m. Roi @ 11.25. I have deposited kotak check to icici to close this personal loan. During filling closure, your executive informed me there are zero foreclosure charges...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinivasan Kamalakkannan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank not enabling to get otp (debit card/online trxns) in email id

Address:adambakkam branch, Chennai, Tamil Nadu, 600088

I'm a icici bank user for more than 5 years. I frequently travel abroad for a short time and then return. During these times, eventhough i have enabled international roaming, i still don't receive the otp's on time - transaction gets declined due to time out. I have so many times paid late fee for doing late emi payments. When i complain to the mobile operator on this, they ask me to contact the bank and it's a ping pong game. Seriously im...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dron Patel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised deduction twice from my bank a/c [protected] 4730'

Address:Ahmedabad, Gujarat

Icici bank unauthorized deduction twice from my bank a/c [protected] 4730'
I recently opened icici bank account which is women advantage account.
First they had given me welcome kit and regular women advantage atm card without name printed.
After 5-6 days, i received a voucher that contains another atm card which is regular advantage women aura atm card.
Then i blocked first one and use second card women aura atm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay dominic
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

txn timed out but money got deducted

Address:delhi, New Delhi, Delhi

I made the transaction of rs. 2000 my money got deducted. And i got the message.
Please need your help it is urgent want your quick response.

Dear customer, imps txn ref[protected] for rs.2, 000.00 is timed out at beneficiary bank on 29-mar-2019 08:00:50. Txn status will be updated by bene bank in 3 working days.

Please help i am need.

Vijay dominic...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nirmalkumar M
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dp charges fraud icici

I have a account in icici bank for 4 years now. When i checked my bank transactions and i found that there is one debit transaction 'dmc/[protected] dp chgs till feb-19. Rs 826 i didn’t create the any demat account, and they are frequently debit amt from my account about the dp charges, also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[]. This is completely...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritu Shivgan
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without informing deduct money from my account

I am the a/c holder of icici bank from last 2 months,
Now they have charged 706.82 under this category dcardfee2374oct 28 march 2019 st22.5 c
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhimanth
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dcard fee deduction without notice

Am the a/c holder of icici bank for the last 6 yrs. Now they have charged ₹ 588.82 under this category dcardfee4049mar19-feb20
I have no idea what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kruti Varma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank unauthorised deduction twice from my bank a/c [protected] 4730'

Address:S G Road Branch, Sarthik II, Opp Rajpat Club S G Road,, Bodakdev, Ahmedabad, Gujarat 380054, 380054

Customer ID: [protected]

I recently opened icici bank account which is women advantage account.
First they had given me welcome kit and regular women advantage ATM card without name printed.
After 5-6 days, I received a voucher that contains another ATM card which is Regular advantage women aura ATM card.
Then I blocked first one and use second card women aura ATM regularly.

Now, they deducted...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Golla Chethan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted without intimation.

Address:Raheja IT Park, Titus, Mindspace, Madhapur, Hyderabad, Telangana, 500081, Hyderabad, Telangana, 500081

I am chethan golla. 758.00 rupees on today i. E 28th march 2019 and 67 rupees on 27th march 2019 has been deducted from my account as[[protected]] dp chgs till feb-19) dp charges on

28/03/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[[protected]]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
keshavahs
from Thanjavur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

name discrepancy

Address:Kalidasa Road, VV Mohalla, Mysore, Karnataka, 570016

The bank has wrongly put my middle name as surname and surname as middle name. When i tried to correct it at mysore kalidasa road branch they are asking me to provide affidavit with change of name. That doesn't make any sense since i am not changing my name at all. I have provided the proof of my name in pan and aadhar. Both of which are linked to this account with proper name. This is my salary account and it's becoming a headache to correct...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rizwan Ashraf
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong transfer 2465

Address:Barabanki, Uttar Pradesh

Good afternoon!
Dear sir/madam,
I, asif zaman khan, tried to transfer an amount of 9500 from my account of bank of baroda fatehpur (Uttar pradesh) to the icici account of my cousin adhartal jabalpur (Madhya pradesh) through imps. Unfortunately i entered a wrong account number due to which my money got deducted from my account. Kindly help me out of the situation.
Details of transactions are as below.

Beneficiary...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bramee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't activate any demat account for this icici account number.

Address:Manyata Tech Park, 560045

Money got deducted from my account on march 26, 2019 without any prior notice. The deduction of 826/- is for "dmc dp chgs till feb 19"i dont have demat account. Please check this and refund my money.

I am requesting here to refund my amount though i dont have any demat account. But my money 826/- got deducted from my account. Please see this isue and its urgent....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kritzel
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lien marked on my savings account

Address:Sector 10, Faridabad, Haryana, 121007

There has been a lien mark on my account pertaining to other financial products provided by bank.

As per guideline of rbi for consumer case on banking,
Banks have a right to exercise lien under section 171 of the indian contract act against the dues from constituents/customers. However, the banks cannot exercise lien over the personal account of a customer on the ground that money was due to the bank in another account...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
V
Vishunath1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank - dp charges

Address:Indiranagar branch, Bengaluru, Bangalore, Karnataka

I have a demat account in icicidirect.com for 3 and half years now. When i checked my bank transactions and i found that there are dp charges debited to my savings bank account of rs.2, 227. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dipti.b24
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist as soon as possible and refund my amount

Address:Gurgaon, Haryana, 122001

Hello,

Yesterday itself, i received a text that a sum of rs. 1899/- has been deducted from my account to one assist plan. And it has been done so without my consent or permission. Seriously, i don't need any such plan. I am really really seeking ways to deactivate it and refund my money. Please deactivate this one assist plan and refund my money asap.

Regards,
Dipti...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
U
udayparekh
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from account but transaction failed

Address:Surat, Gujarat

Hello sir

I have made two transactions in my icici account today with amount 690 for light bill and 13999 for flipkart purchase both the transaction failed in billdesk but amount is deducted from my account.

I have called customer care and it says you have to wait for 24 hours to get money back if wont return in 24 hours, i have to wait for 7 days.

What should i do in this case?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy