ICICI Bank Complaints & Reviews

Address: 7/16 prahladplot, Rajkot, Gujarat, 360001

Respected sir/madam,
Hi i am pravin vadnagra from rajkot. Today i get statement from icici bank, where i have saving account, there is 9 times posdec charges debited in my account. How can bank debit this type of charges from my account?
Please tell me now what and where i have to for this issue?
Can i get back credit this amount?
Ok why bank is not giving proper charges chart to their customers?

May 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288086) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Dlf mor, 201005

I have applied in icici bank for balance transfer in icici bank.
They taken the process fee for that.
Now they are refusing the transfer my home loan &
They are not refunding my processing fee.
Processing fee is 6136.00
Icici bank cheated to customers and take the processing fees from the customer.
I want refund my processing fees.
So please suggest us.

May 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288082) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Am an icici bank customer. Yesterday 23-04-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is

"anandaturimella.[protected]@gmail.com"

May 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 26, 2019

Updated by anandaturimella No one has contacted me. But without my knowledge and without any confirmation email or sms or any phone call why amount has debited from account???????

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V

val vall

from Mumbai, Maharashtra

Apr 24, 2019

I received this message

I applied for credit card but I cancelled it

Later this message came

Your registration for UPI app has started. If it was not you, report now to your bank. Do not share card details/OTP/CVV with anyone to avoid financial loss

WHat is it?

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ICICI Bank Customer Care's response, Apr 24, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (288071_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 605010

Hi,

Today, i got money debited message from icici bank. First deducted rs.1 then deducted rs.320 and again deducted rs.320. I check the transaction to online.
The amount got debited from vin* google without my knowledge. I didn't subscribe any google services. I want to know, what is vin* google and how amount is debited without my knowledge. And then i want refund for this deducted amount....

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3 Comments

Address: 560048

Hi,

I got icici credit card on march 2018. After that, i have received many phone calls regarding one assist service and the person who called me told that this service is compulsory and i have to 1399 per year. This amount was auto debited from my credit card and i had to pay the bill for the same. Later i came to know that this service is optional and the customer care person who called me was giving wrong info.
Now on 23- april 2019 the same amount 1399 inr is debited from my credit card. I want to deactivate this service and i want the refund asap.

Kindly deactivate and refund the amount asap or i will file a case in the consumer court.

Name : nijumon m s
Credit card ends with xxxx4001
Phone number linked with account : [protected]
Alternate phone :[protected]
Incident date : 23 apr 2019

May 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Nijumon M S,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 25, 2019

Dear Nijumon,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Hyderabad, Telangana, 500035

I had withdrawn 5000 rupees from sbi atm with an icici card but received only 4000. I had complained about the same with icici customer care, a complaint was lodged and went on and on for about 2 months. Later they closed the complaint saying transaction was successful. They didn't provide cc footage as well. Why should i lose hard earned money without my fault.

May 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Nikhila Maduri,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288055) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Nagpur, Maharashtra, 440015

I’m using icici travel card and when I tried to reload it I entered the grid card details correctly and it still disabled my authentication. I’m out of India and it’s so difficult to contact the customer care and one of my family member in India tried to do it and they also denied that
It is so diffficult for me to contact them from here and also I can’t use my card anymore terrible service if this problem is not solved I would never think of getting icici cards!

ICICI Bank customer support has been notified about the posted complaint.

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Address: Icici bank delhi

My self reet w/o sanjeev khera. Icici bank provide me a ctedit card i have paid all tge installmrnts but due to some personal. Prob i m nt able this mbth payement on time.
Yesterday an executive (Miss babita nd muss kavita) call me using lots of abusing language even not only me they also got some numbers from fb snd akso xall to my relatives nd my relatives collegues. This is nt a right way. Even they both ladies using lots n lots og abusing lznguages many timr and call me with othet numbers also.
I registerd my complaint in police sration also against these ladies.
Plz its my request to bank that when they appoint any employees plz check their family backgrounf. They hurt me a lot n prestly i m in hospitluze due to these call they give me mentally harrasment.

May 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Reet Khera,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (285471) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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R

Ramana Subramanyam

from Bengaluru, Karnataka

Apr 24, 2019

Dear Sir/Madam,
I have cleared my credit card and got NOC with reference this compliant number 00081aC870BQP2YV:SR[protected].

But in my cibil still showing as SETTLED kindly change my CIBIL.

Thanks,
Subramanyam R

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Address: S/O RAJENDRA SAH, KANHAULI VISHNUDATT, NEAR BMP 6, MUZAFFARPUR, Muzaffarpur, Bihar, 842001

I made a payment of RS 799 on 16th April online via BHIM UPI FROM INDAND GAS WEBSITE to book LPG CYLINDER.
MONEY WAS DEDUCTED FROM THE BANK ACCOUNT AND TRANSACTION WAS SUCCESSFUL to [protected]@icici BUT INDANE GAS DID NOT RECEIVE THE AMOUNT, so booking was not done.
Now Indane gas is telling me to contact the ICICI Bank. ICICI is not reachable on its customer care number. [protected].

Please help.

ICICI Bank customer support has been notified about the posted complaint.

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Address: A-1,LGF 3&4 ,Geetanjali Enclave, Malviya Nagar, New Delhi, Delhi, 110017

Dear Sir/Madam,

i have give so many complaints but my problem not resolved .customer care executive said that Query is resolved with in 30 days .sir, while Bank executive open salary saving account he filled demat account and he did not told about his benefit and about deductions of 1180/- per yearly .sir, i have service request number is SR[protected] and Closing this account 15/02/2019.but amount is not returned.sir, kindly help this matter.

Regards
Hemant Kumar Goel
[protected]

May 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Hemant Kumar Goel,

We have made a note of your concern. We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

Oct 23, 2019

Updated by Hemant Kumar Goel Dear Sir/Madam,

i have give so many complaints but my problem not resolved .customer care executive said that Query is resolved with in 30 days .sir, while Bank executive open salary saving account he filled demat account and he did not told about his benefit and about deductions of 1180/- per yearly .sir, i have service request number is SR[protected] and Closing this account 15/02/2019.but amount is not returned.sir, kindly help this matter.

Regards
Hemant Kumar Goel
[protected]

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D

daisyrakesh

from Ranaghat, West Bengal

Apr 24, 2019

ICICI Ashirwad Deep Discount Bond Option I status
Sir,
I hold a DDB Option-I, bond holder no. 1396304, certificate no. 387103 in name of Punam Kumar. I wish to redeem the same. Please guide me.

Contact - Punam Kumar
[protected]@gmail.com
Tele [protected]

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A

Ashvant mishra

from Chandauli, Uttar Pradesh

Apr 24, 2019

Your credit card recovery agent talked to me very rude and used crappy words in this context, what action can I take against himAll the recordings of his things are available to me

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Ashvant mishra's reply, Apr 15, 2019

Your credit card recovery agent talked to me very nonsense and used crappy words. What action can I take on her please help me

P

Pooja Batish

from Mumbai, Maharashtra

Apr 24, 2019

I booked one irctc trdin ticket which got cancelled and they have refunded money to bank but bank had not refunded money to my account

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Address: Near baddi bus stand, 174101

Halo sir/madam
My name is chandan kunar jena
Previous year clustmer care claim. Me active this plan. That time say without ur permission not automatically renue. But this year also debit. I visit baddi (Hp) icici bank. But not solve my problem. I am worry about this plan. Now i want to stop hp assist plan. Pls stop the plan as soon as possible.

May 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281225) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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A

Ashok Ladia

from Varanasi, Uttar Pradesh

Apr 24, 2019

Dear blue dart

I got a message for this Awb[protected] courier send by bank.
A email received showing it is delivered but not delivered.
Plesae deliver it immediately it contains relevent documents.

sincerely

Ramballabh Ginni Prasad

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S

Srinu Chuchukonda

from Visakhapatnam, Andhra Pradesh

Apr 24, 2019

Please unblock the credit card online transitions

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M

md hafiz

from Kolkata, West Bengal

Apr 24, 2019

My self ALI MOHAMMAD.i have taken a personal loan from icici bank, loan amount was disbursed in my on 4th April 2019 but I have not received loan welcome kit so I kindly request please send me loan welcome kit.
my contact no [protected]

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L

lalit kum

from Delhi, Delhi

Apr 24, 2019

Dear Sir,
We have not received the money from AXIS Bank ATM but account is debited in my ICICI Bank as detail mention-:

ATM - AXIS Bank Ltd
Amount - Rs.2000/-
Dated -30.03.2019
Saving Account[protected] in ICICI Bank Ltd
Name - Lalit Kumar

Rgds
Lalit Kumar
M-[protected]

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P

Phsni

from Delhi, Delhi

Apr 24, 2019

Hi team,

When ever i adding my paylater money on paytm it was showing, (your transaction could not be processed .please try again#0084)please help me on this query.

Regards,
Vishnu

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N

Narrmadha Sivakumar

from Kalavai, Tamil Nadu

Apr 24, 2019

I dont want any kind of one assist plan and please do refund my amount
ASAP
Account number:[protected]
Assist plan id: SR[protected]
Thanks in advance

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D

Dipak rahane

from Pune, Maharashtra

Apr 24, 2019

Dear Sir,

Kindly don't Disbursement file my loan file . appication no.[protected].

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I had recharged my jio number the amount had been deducted but the recharge was unsuccessful. The amount was ₹469. Its now more than 15 days i am trying but no response from the bank. I called up the customer care more than 20 times but yet they they are not responding. I visited the branch too but they too had asked me to call the cc.
Please do the needful...

May 27, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281248) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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D

dewasi32

from Bahula, West Bengal

Apr 24, 2019

I applied ICICI Bank HPCL Coral American Express Credit Card, But they issued ICICI VISA credit card.
I want that credit card which I have applied for! Although I didn't received this card now and I don't want to!
Application ID reference is[protected]

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I had asked for refund for three products to ajio.com of which the refund amount for two products is received.
However the refund amount of 899.25/- for the third product is still pending.
I had called customer care from ajio and they have told that the amount has been initiated from their end and that i must heck with the bank.
Below is the reference number provided by the ajio team:
Qphw[protected]
The payment to ajio was done through phonepe app.

May 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281247) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello there,
I was trying to do the railway ticket booking, and on the 3d secure authentication page.. I mistakenly attempted to input the wrong otp thrice as i got two otp messages, so i entered the expired otp.. The page rendered a message that due to multiple incorrect attempts your atm is blocked for online payment. Please contact customer care. I got the text message for same. How can i unblock the atm card for online transaction. Please help me asap. Thanks!

May 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281238) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Without any prior acknowledgement i have been charged for the service which i never requested/opted for it.

They charged me on 21/03/2019 with the below mentioned details:
Bil/[protected]/mm annual fee feb19-jan.
354.00/- rupees has been deducted for my money service.

Please reimburse the respective amount asap.

May 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281226) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 400705

This icici bank dp charges a scam. Customer is not aware of these hidden charges. They offer this service by saying it is a free of cost. Even though customer is not willing to take it, they make sure customer still sign the form along with bank opening form. I know very well i told bank executive, i am not interested anymore, still he manages/cheated to get sign on that dmat opening form along with bank account opening form. Shocking is my account opened in 2013 when i opened my saving bank account with icici. Now i left with no option to close icici bank account. These are fraud people. This looks like one of the biggest scam in india. We all want our money back. Please stop cheating your customers and do not fill your pockets by such hidden charges.

May 23, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2019

ICICI Bank Customer Care's response Dear Customer (Sarvesh Padwal),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279341) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 506001

On march 01 99 +gst was cut twice as rwd fees from the bank, tx particulars rwdfee/2067281/220119+gst & rwdfee/2067283/220119+gst
215 rupees was debited from my account. This is not the first time some kind of fees being charged, once i was swiping at a pos and had an issue with the bank and couldn't process my transaction and after few days i was charged for that too. Banks are levying unnecessary fees on their costumers....

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Bank is charging ecs return charges when they have failed to process requests to stop the standing instruction months ago.

8 times the ecr request since they failed to stop it has been charged on me, which is not fair.

Pls look into this as it is an issue with bank staff not doing the process which is being charged on me.

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Hi, i have a salary account in icici bank. They deducted rs.1899 from my account without my knowledge. They deducted it for a policy called as "one assist". But they never informed me or asked me regarding this. They just called me and said that they just need to map my details with them. The person who called me never told or asked me that he is asking all the details for any kind of policy. I need my money back.

May 24, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279359) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 22, 2019

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: Karve Nagar, Pune, Maharashtra, 411052

Dear sir/ mam,

I am icici bank account holder. Please find the attachment for more details

My credit card payment has been done at[protected] amount of 5309.57 and due to schedule payment option your bank again deducted amount of 5310.00 please refund my amount.

A/c no:[protected]
Name:ankush ghanshyamsingh thakur
Ifsc code:icic0003460
Icici
Add:karve nagar, pune, maharashtra
In:46600

Please return my account asap.

Jul 16, 2019

Complaint marked as Resolved

Thank You ICICI Bank

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2019

ICICI Bank Customer Care's response Dear Customer (Ankush Thakur),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 484

posdec hidden bank charges

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regarding not refund my processing fee or not transferred my home loan

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yesterday 23-04-19 ecsrtnchg charged 413 rupees

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my amount got debited by vin* google without my knowledge

I want to deactivate one assist service

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received less money when money withdrawn from sbi atm

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grid card authentication disabled

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using abusive language and harassment

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money deducted via bhim payment but payment not received by indane gas

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bank deduct 1180 rupees on 13/02/2019

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hp assist plan deactivation pls.

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refund not processed

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refund from ajio is still not reflecting

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atm card blocked due to multiple attempts during online payment

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icici bank icici bank - mm annual fee feb 19-jan

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icici dp charges a scam

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rwd fees debited from account

ecs return charges after bank not processed cancellation

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1899 rupees debited from my account

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regarding refund payment of my credit card

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