ICICI Bank Complaints & Reviews

Hi,

Today from my account rs 413 deducted from my account without giving me any information. When i open my imobile app it shows the deduction of rs 413 and the reason of deduction is ecsrtnchg. I don't know why it was deducted. Please refund my money and i am not interested in this scheme. I am requesting you to refund my money as soon as possible.

Thanks

Anjan choudhary

My grid card values were blocked 24-mar-2019. Therefore, i called customer care on 25-mar-2019 to fix the issue. To my surprise, customer care executive told me that a request to block the card was submitted on 2-mar-2019. I questioned, why i didn't receive any sms? Nor an email regarding this. Actually she was misguiding me just to convince me to take new card. Then i asked her would i be charged with new card? She said obsoletely no charges will be done. But later i realized that she didn't raise a complaint and instead she raised a service request (Sr[protected] on behalf of me to issue new card. Now i realize that i was charged rs.588 for the new card. I didn't asked for new card. I asked to unblock my card. But customer care executive has done this nonsense just for her personal benefit kpi targets /goals during the fy end. Why do you people cheat and loot money from your customers? I want my money back as it was not my fault and i never asked to issue a new card. All false promises from customer care lead to the charges applied for issuing new card.

I tried wring a compliant via the portal but it says"thanks for comments and will get back to you in 48hrs". Its been more than 5 working days and till now, i never received an acknowledgement either. If i try to call customer care, it says my debit card details are wrong. Finally i dropped an email to customer care. I am really confused what is happening with my account and cards? I am completely dissatisfied and frustrated due to the poor service provided by your bank.

8th april 2019

Sir,

We have applied business card with the necessary supportive documents and handed over to mr. Debojothi hazra (Manager – business cards) mobile no-[protected] – icici bank, chennai. Since our application was rejected we have made several request to return back our documents viz:gst return documents and three years income tax return documents. Kindly arrange to return our documents immediately further delay.

With regards
R. Balasubramanian
Proprietor
Sri bharatwaja builders
New no-48, flat no-7, saidarshan apts
Iind main road, kasturi bai nagar
Adyar, chennai - 600020
Mobile no - [protected]
Email id - [protected]@gmail.com

Dear sir,
I am k. Prashanthi in my account 826 rupees has been deducted as (Dp chgs till apr-18) dp charges on 30/05/2018. I have given a closing application for my demat account long back, please close this demat account and return my money back.

Email id - [protected]@yahoo.com

Your base branch : habsiguda, hyderabad branch,
7-102/5 and 12, ground floor, sai enclave, ajay
Chambers, uppal road, habsiguda 500076

Am an icici bank customer. Today 08-04-19 ecsrtnchg charged 300.94 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is s. [protected]@gmail.com

Thanks & regards,
Aravind s

Dear icici team,

Please get the bounce charges waived off from my savings account[protected].

I have asked an amount of rs. 5000 from one of my neighbor to pay the school fees of my 3 years daughter.

I would like to tell you that from last 2 to 3 months i was suffering from bad financial conditions to which my emi got bounced regularly.

I was left with no option but to sell my...

I transferred 2000 rs on 2nd april 2019 to an sbi account by 4:46:27 am imps txn ref[protected] and it timed and mentioned it will be updated b bene bank in 3 working days.
I again transferred 2000 rs by 4:48:11 am imps txn ref[protected] and it failed with the same error.

Its been 4 working days an neither the amount got transferred nor it got credited back to my account. Please do the needful.

Mobile number : +91 [protected]

I had purchased my two wheeler hero honda motorcycle (Up 32 bc 6957) in 2004. I had taken vehicle loan from icici bank lucknow. I have cleared all the emis. Currently i am not able to find the loan clearance and noc letter from icici bank. Ivisited the lucknow alambagh branch, they took my details and told after 21 days i would be notified as they will seek information from banglore. But that too they could not provide. My rc would expire in june 2019. Also i do not have details of my loan account. Request you to please issue me loan clearance & noc letter at earliest.
Email [protected]@yahoo.com

Hi this is Shambhavi, I can. Not transfer money to anyone from my creditcard it always shows the transaction failed
Please help me to unblock the card

I have to make much transaction and since a week this happened

I called customer care and there was no response from them about it

I hope you guys can assist and help me soon

Kindly reversed one entry who is done twice in a recharge via truecallerpay one debit txn is suscessfully but another txn is not sucsessfull so kindly look into debit entry and reversed my amt 498/- dtd 13/03/2019. Amt paid to marchant site as per attached mail from bank of baroda.

Hello,

On 4th april 2019, i tried to do tatkaal tickets selecting an option of not booking the tickets if confirm berth is not available.

I used paytm gateway to make a payment from my debit card.

Thus the money got deducted from my icici saving bank account.

The irctc says that they have credited the below refunded amount to the bank.

But the below amount is still not been credited to my bank account.

1715/ + 640/-

I emailed icici customer care but got no reply.

Please find the attached screenshots for reference.

Thanks,
Indraneel ds

I made airtel postpaid bill payment for mobile no [protected] of rs 823 on 05.04.19 from icici bank i mobile app which uses bharat bill payment system; neither the success screen came nor i received the payment receipt sms from airtel. However, payment is debited from my account no[protected] the same instance. Also, the payment is not refunded in my account till now

Ecsrtnchg-26-feb-19+gst rs. 472 deducted 4 times in march

Ecsrtnchg 260219_sr[protected] rs. 413 deducted 4 times in feb

No notification or explanation received from this amount deducted.

Sufficient amount in account for emi of mutual funds too. This is clear stealing of our money. Stop this fraud. Not expected from icici at all. I need a resolution as soon as possible. Please give an explanation and resolve the query as soon as possible.
If it’s a fees then it should be deducted just once why is it four times.

I have already sent an email to [protected]@icicibank.com with uid 222722 as subject as mentioned in the comment to my previous complaint but haven't got any reply.

My concern is-

On 2nd april 2019, 2 transactions from my upi failed as the bank's servers were not responding but the amount got debited for both the transactions, rs 300 and 349. I connected with 3-4 chat officers of the bank, they are denying these transactions, they are saying they can't see those transactions in their system i have the records from the payment transfer apps about the transactions, if your bank servers were not responding then that's not my fault, customers should not suffer. I want my rs.649 back. Refund my money into my account.

Kindly confirm where to forward the Bonds for redemption as the bonds I sent through india speed post is returned from the address I found in the backside of the Bond. Please make specific address where to forward the Bonds to get the maturity benefits

This is my continution of my message of January, 2019 everytime is it necessary to give complete information?

On 3/04/2019 9:18pm i got sms from icici bank that 'a purchase of inr 938.43 has been made using your debit card linked to icici bank account xx5246 info: vsi*amazon pr. And my money is deducted, i didn't give my debit card number details then how it happened now i want my refund of 938.43rs. I tried to contact icici bank customer care but they said will do inquiry

Good day. I'm arun and i have applied credit card through online, few days back. I have completed the application & also attached all the required documents online. When tracked, it is showing document collection in progress from the day 1. What is the current status of application? Why there is this delay? Please update the current status of my credit card application app no:[protected]

I want to repeat the complain of abusive and threat calls against icici recovery agents from delhi miss jyoti. He again called today 11/3/19 in my number from her mobile no. [protected], [protected], [protected], [protected], [protected], [protected], [protected], and again gave threats and abusive languages to my friends and relatives.
In spite of settling all the credit card matter 9 years back in 2010 i am getting these calls from icici bank recovery agents.
I want to take legal action against icici bank and also will file a police case against all these recovery agents if these calls not stopped immediately.
I want icici bank to take action immediately against their recovery agents immediately or else i will initiate both police and legal actions against icici bank with immediate effect.

Still after 2 months icici bank not taken any action to stop such abusive calls from their recovery agents and i want consumer court to take stern legal actions against icici bank for harassment unnecessarily.

Thanking you,
Avik mitra.

Dear sir
I had deposited rs. 10000 on 29/03/2019 in icici bank deposit machine located at uttam nagar new delhi branch which i had wrongly deposited in an unknown person account whose account number is[protected] which is in the name of pawan saluja i had to deposit the money in account number[protected] i had reported the issue to the branch on same day and the bank officials had assured me to reverse my money but till now i don't get back the amount every day they are telling me that we had sent a representative to the address of account holder for debit authority of wrong amount deposited but the person is not at home please help me to get back my money

I have been receiving calls on my number from icici bank in the name of a person (Mr. Abhishek). However, i am not abhishek and i don't have any account in icici bank. I informed about this issue to them also whenever they called me but still i receive calls asking details about me. Please help me with this.
One day i received a message that my credit card of icici bank has been dispatched and a delivery guy even contacted me about that.
I have been fed up with this. I warned them that remove whosoever is using my number or else i will complaint about them. I am facing very problem with this.
Please help me!