ICICI Bank Complaints & Reviews

This is to bring to your kind notice that unauthorised transactions has been made from my debit card on 22 mar 19

Please find the below information on the unauthorised transactions

Payment info: vin*facebk ads
Date of occurrence: 22 mar 2019
Time: 7:49 am (Alerts received to my mobile)

How transaction can be done with out otp?

Please look in to the issue as soon as possible

Regards
Goldyrocks. [protected]@gmail.com

Dear icici team,

I opened the nps accoount and e-signed the same on 15th march 2019 but since then the account is on frozen state. I have been told by nps that the pop (Icici bank) is supposed to verify/confirm the account only then it will become active.

I went to the nps designated branch in sector 14, gurgaon, haryana and was told that even though they are the designated branch, they do not have the nps login credentials and cannot verify my details eben though they should have it because even the nps is telling me that icici should verify my details.

This is such a huge gap for the end customer. If you cannot verify the customer, then why become a pop?

I was asked to get the print of an already e-signed form which the branch official will stamp and and sign and then i should courier that to nps office whereas nps office is constantly saying not to send any courier since i e-signed already and icici bank should solve this issue.

I have already sent an email at icici care email address but no response. Please help!

—
Regards,
Mani sikka

Hi [protected] is my credit card number. I had a credit limit of 65000 in this card and iam using this card since 2015. Currently iam having a outstanding of 36000 according to bank. So far i paid 1, 80, 000 were as my total usage is around 75000 only in last 4 years. Since i didnt have job from november 2018, iam struggling to pay the outstanding. But every month i manage to pay minimum due every month at least in delay. Till february...

Please solved my complain and revert back my unauthorised charged to my amount
Looking forward to have earliest reply.
Why this policy have only with icici bank.
No other bank charging in this regards.
Icici making the money like this.
After so many complains icici bank is not having courtesy to call back and explain me regarding.
Iam very much disappointed abt the bank.

Regards
Ali khan
[protected]
[protected]

My account has been debited with inr 354.00 on 21 march 2019 and the reason you are mentioned is mm annual fee. As i come to know that i have not opted for any of yours my money services why you charge for this without noticing me.

Kindly resolve this icici is cheating people unnecessarily last time also i was charged for this and the customer service is worst part they will never reply for emails, phone and don't know whom to address this issue.

Please its my humble request consider this as highest priority and seeking solutions for this fraud cases every year.

Regards,
Manjunath

I haven't subscribed to my money service but still annual fee for feb19-jan
354 rupees got deducted. There was no prior notice that the amount will be deducted from the account for the mentioned service. I have tried customer care number and in the service request page for raising complaint against the particular transaction but there is no option to raise the request. I would request bank to return the amount.

I am losing trust on icici bank, they have become irresponsible and do not care about customers any more. Let me tell you the story.

I applied for loan on march 05, 2019 over internet. Someone called me on march 06, 2019 and took all my details about me and confirmed that i will get the loan amount and also told me rate of interest. I agreed on it and he told me that someone would contact me for documents. He also gave me the list of documents. I requested him to send the person the next day. He confirmed that the person will come and collect document on march 07, 2019 between 5 pm and 6 pm. I mentioned that i have an urgent requirement and he confirmed me that, the loan amount will get disbursed to my account by 3 working days after i submit documents.

I got a call from the person who was supposed to take my documents on march 07, 2019 and he confirmed me that he would come between 5 to 6. I waited for him till 6:30 in the evening, till i did not get a call back from him. I called him and he did not receive the call.

On march 08, 2019 i called the customer care, they again asked me all the details that i already shared on march 06, 2019. The customer care person told me someone would come on the same day. I again reminded about the urgency. I waited for the whole day but again no one came. I called customer care on march 09, 2019 and told what happened and told about emergency situation. The person told me, someone would come on the same day. I however asked not to come on saturday evening in my home. Then on march 11, 2019, a person came and collected my documents, i asked him about the time it would take. The person told within 4 working days, it will be processed. Someone came to my home to verify address on march 14, 2019. On march 15, 2019 i got a sms from icici bank with a loan application id.

I opened the website of icici bank and the details shows as, disbursement date march 15, 2019 and first emi march 15, 2019. I thought my loan got processed and sighed of relief. I called customer care on march 16, 2019, to my surprise they told me, it is under progress, nothing happened on the loan. I asked them, it shows disbursement date as march 15, 2019 on website. They could not give me a clue on that and told me to wait.

On march 16, 2019 i complained on email to icici bank and got an automated reply within 48 hours, my query would be resolved. Nothing happened. No mail after that, no calls after that.

At this point, it is more than 2 weeks, i applied for loan. Still, i waited for icici. Monday, a person came to my office and told me your verification is complete. But he could not give me a hint on when the amount will be processed.

I waited one more day. Today morning, that is march 20, 2019 i again called customer care, they gave me a number [protected] and told me to contact as he is the person who is dealing with my request. I called the number but it is switched off. They can straight reject loan request if they cannot provide it on time. I could have checked with other banks to get a loan.

Also, they do not have a way to close personal loan request from the customer end. So, i am already having some issue to handle with, on top of it icici added some more and thanks to their service, i have to find out how to close the loan request at least.

This is how irresponsible icici has become. I now, lost all hope of getting my loan processed, i just need to know, if at all this will be processed or not. If not, please close the request.

Also, i am planning to move my salary account to some other bank and close the whole account and break all ties with icici bank.

Hey!

I would like to inform you that i had recieved a call from mumbai icici branch, she toldme that we will provide you a credit card you are eligible for that.
Also i got a mail on 13th march regarding credit card application ref. No-
Icici credit card application ref. No [protected]
Also verification team had verified my office location, but till now i
Did not recieve delivery o credit card

Kindly update me for the same asap.

Regards-
Ajay patel
[protected]

Without an acknowledgement i have been charged for the service which i never requested/opted for.
09/03/2018 bil/[protected]/mm annual fee jan18-dec.
354.00/- rupees have been deducted for my money service.
Look at the way, how common men's money being sucked by these blood suckers. Shameful act.

Regards,
Shailendra kumar gupta
[protected]

Hi,

Without an acknowledgement and taking my permission. I have been charged for the service which i never requested/opted for on 19/03/2019 mm annual fees - 354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. I am called their customer care from my registered number but they are not taking my complaint.

I request to take action and reverse the amount asap.

Thanks,
Abhinay. B
UPI ID is [protected]@icici

Hi There,

I received a call from icici bank and they just given information about one assist plan, after than they automatically activated this plan and deducted rs-1399/- from my ICICI credit card without my permission. Actually I don't need this plan. So kindly requesting you to deactivate this plan and refund my money in my bank account ASAP.

I am holding icici credit card and it has been maintained very well, for last 4 to 6 months i am not regular in payment due to my financial burden due to job changed with very low salary also incurred huge expenditure in house construction.

They are any how charging late payment fee and also huge interest, and above all even on repeated requests they are continuously / repeatedly calling.

I request you and bankers that please give me 6 to 8 months of time and bank may charge with the interest as applicable and i will repay and see that full outstanding be paid..

Dear sir,
On 19/03/2019 around 4.25 pm my account was debited by 20k (2 continuous transaction of 10k) with fraud atm withdrawal, but the surprising thing is i have my atm card with me and never revealed my atm pin, then how does this happened, i have quickly blocked my debit card. my request no. is SR[protected].

I am an icici bank customer. Today 19/03/2019 ecsrtnchg charged 349 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com.
My contact number is [protected]

Hello,

Icici bank has deducted the following even though i have not subscribed for it.

Bil/[protected]/mm annual fee jan19-dec dr. 354.00

This is ttally not acceptable without prior notice and deducting the amount from individual account.

This is a system scam and imagine if it happens for avg of 100000 customer and it will leads to 35, 40, 000 deducted at one shot.

Please investigate this further and why is this getting deducted.

Please refund and this is cheating and cannot trust the icici bank going forward for any banking.

Regards,
Rao

My name is Rekha Varma and i'm holding an account in icici bank for the past 3 years. i just saw today when i was checking my account statement online, that many times i have been charged posdec chg of rs. 28.09 each month between 1st till 11th of every month .i haven't used my card for long . this account is only to repay my personal loan . please helpme stop this deduction and help me get the deducted amount back

Sir
18 March 2019 ko mere account no[protected] se three time debit amount without any information by bank Details ECSRTNCHG k name se three time
Rs 472, rs 472 and Rs 407.08 amount debit but I dont know why debit this amount debit my account so that please all amount credited in my account earliest please
Regards
Branch icici sidhmukh

Myself avinash kumar saini form haridwar, uttrakhand. I have 10year old customer of icici bank. My icici account no is[protected], branch - ranipur, haridwar.
Sir i am very upset of your services because you can not consider me as a old customer.
When i was made my home then i go to icici bank for home lone but no response by your side than i take home lone from lic housing finance.
Now i apply for personal lone only on 1.20 lac and i completed my all documents but your team not give me positive response. After 8 days he said that your lone file decline.
When i want to know about the reason of decline my file he can not explain me. Why..??? (Mr. Upkar, icici - haridwar - [protected])
Why they can not inform me on time of my file is rejected. Why...? I need this amount but no body response me timely when i call than he said that. Why...?
Who is the responsible for that...??? He can not provide me my pl file no. If you want i send you all telephonic discussion to you.
Please do the needful otherwise i quit the service of icici bank.

I have applied home loan with icici mulund branch. First disbursement was done properly but at the time of second disbursement they have automatically shifted my branch to hiranandani thane with 0.35 interest rate. Due to this issue they are unable to disburse my second installment. From past 2 weeks i am following up with the bank but no proper response is getting.
Icici ratnam:- [protected]/ icici rajnish [protected]

Sub: Non Surrender of ICICI Tax Saving Bond-032002-TSB- ONE
Sir,
With due regards it is submitted that I have purchased ICICI Tax Saving Bonds having following particulars:

Name of Bond Holder : SELVARAAJU N
Bondholder No.[protected]
Face Value/Bond Rs 5000
Issue Price/Bond Rs 5000
Deemed date of allotment : 23.04.2002
Redemption Date : 23.04.2005
Interest Rate : 8.75%
Tax Benefit U/S Sec 88
Certificate No : 85131 No. of Bonds : FOUR
Distinctive No(s) :[protected]

Scrip Code BSE: 960777 NSE: ICICI0402 N1
I have enclosed the Scanned copy of Allotment Advice for your reference

It is further stated that at the time of purchasing of these bonds, I was residing at Nagarjuna Hills, Panjagutta, Hyderabad. However due to shifting of my residence, I could not surrender for redemption of these bonds. So it is requested to kindly help me with guidance for surrender and redemption of these bonds and updation of my new address:

N.Selvaraaju alias Naarayana Selvaraju
3-F, 4th Block, VGN LA Parisienne,
4th Main Road, Nolambur Phase 1,
Mogappair West, Chennai - 600037.
Mobile : [protected]

Truly
Yours
N.Selvaraaju