ICICI Bank Complaints & Reviews

I got a call from icici bank representative for credit card and i have given all the documents and the information and i have specifically told to update my personal email i’d not the official id inspire of that they have updated my official id and later i have written n number of e-mails and i have n number or calls and nobody is bothered about it.
It’s the worst service i have ever gone through and now i dnt want any icici credit card or any relation with the bank.

My grid authentication has been disabled on, in-spite of having entered the correct values. I need to re-enable it, as this is my primary account and depend on it for making all utilities and bill payments. Your “24-hour customer care” is of no use in this regard as there isn’t an option to register this complain/request service. Can you please help me in re-activating the grid authentication

Sir,
I am completely surprised while doing online premature closure of my fd[protected]. This has caused unnecessary inconvenience to me as i was unable to close fd.
When i try to premature closure of this fd through my online bank account, i am not able to close it as i am continuously getting an error 'lein marked on fd/rd'. I am very frustrated with this experience. How am i supposed to close this account now as i need this...

Am a icici bank customer. So many times deducted my amount ecsrtnchg charged +tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you

Hi Icici,

It's been pleasure being banking with you for more than two years now but now I found that there are two deductions which are really not legitimate

Please can you describe the charge in the name of ATMDEC CHG for the amount of 29.50 INR that too 2 times please revert the money back..

Regards,
Sachin

Hi. I would like to draw your attention to illegal construction in lajpat apartment, lajpat nagar, sahibabad, ghaziabad.
Lot of residents have encroached on common areas adjacent to their houses and left very little common space. The situation is so bad that now the person's in front of the society gates are extending their houses till near the gates with no space for luggage trucks to enter the society. This construction must be stopped. Any objection to the illegal construction evokes violent response from the house owners. The construction is under progress as on 22 mar 19. Please stop this construction untill no space is left in the society and government land is taken up for free

I haven't subscribed to my money service but still, an annual fee 354.00 rupees got deducted from my account for the same service, and any number of calls to customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money.
Details:[protected] bil/[protected]/mm annual fee feb1 9-jan20/1395325

Name: s. Elamurugan, credit card no/account no: [protected], date opened: 09/04/2007, date closed:20/09/2010 last payment date: 22/08/2010, amount closed: 60, 898
I was settled my credit card in the year 2010, since i did not get my noc and my cibil score also low due to this problem. So, kindly send my noc as soon as possible. (Need most urgent) kindly do the needful

This is to bring to your kind notice that unauthorised transactions has been made from my debit card on 22 mar 19

Please find the below information on the unauthorised transactions

Payment info: vin*facebk ads
Date of occurrence: 22 mar 2019
Time: 7:49 am (Alerts received to my mobile)

How transaction can be done with out otp?

Please look in to the issue as soon as possible

Regards
Goldyrocks. [protected]@gmail.com

Dear icici team,

I opened the nps accoount and e-signed the same on 15th march 2019 but since then the account is on frozen state. I have been told by nps that the pop (Icici bank) is supposed to verify/confirm the account only then it will become active.

I went to the nps designated branch in sector 14, gurgaon, haryana and was told that even though they are the designated branch, they do not have the nps login credentials and cannot verify my details eben though they should have it because even the nps is telling me that icici should verify my details.

This is such a huge gap for the end customer. If you cannot verify the customer, then why become a pop?

I was asked to get the print of an already e-signed form which the branch official will stamp and and sign and then i should courier that to nps office whereas nps office is constantly saying not to send any courier since i e-signed already and icici bank should solve this issue.

I have already sent an email at icici care email address but no response. Please help!

—
Regards,
Mani sikka

Hi [protected] is my credit card number. I had a credit limit of 65000 in this card and iam using this card since 2015. Currently iam having a outstanding of 36000 according to bank. So far i paid 1, 80, 000 were as my total usage is around 75000 only in last 4 years. Since i didnt have job from november 2018, iam struggling to pay the outstanding. But every month i manage to pay minimum due every month at least in delay. Till february...

Please solved my complain and revert back my unauthorised charged to my amount
Looking forward to have earliest reply.
Why this policy have only with icici bank.
No other bank charging in this regards.
Icici making the money like this.
After so many complains icici bank is not having courtesy to call back and explain me regarding.
Iam very much disappointed abt the bank.

Regards
Ali khan
[protected]
[protected]

My account has been debited with inr 354.00 on 21 march 2019 and the reason you are mentioned is mm annual fee. As i come to know that i have not opted for any of yours my money services why you charge for this without noticing me.

Kindly resolve this icici is cheating people unnecessarily last time also i was charged for this and the customer service is worst part they will never reply for emails, phone and don't know whom to address this issue.

Please its my humble request consider this as highest priority and seeking solutions for this fraud cases every year.

Regards,
Manjunath

I haven't subscribed to my money service but still annual fee for feb19-jan
354 rupees got deducted. There was no prior notice that the amount will be deducted from the account for the mentioned service. I have tried customer care number and in the service request page for raising complaint against the particular transaction but there is no option to raise the request. I would request bank to return the amount.

I am losing trust on icici bank, they have become irresponsible and do not care about customers any more. Let me tell you the story.

I applied for loan on march 05, 2019 over internet. Someone called me on march 06, 2019 and took all my details about me and confirmed that i will get the loan amount and also told me rate of interest. I agreed on it and he told me that someone would contact me for documents. He also gave me the list of documents. I requested him to send the person the next day. He confirmed that the person will come and collect document on march 07, 2019 between 5 pm and 6 pm. I mentioned that i have an urgent requirement and he confirmed me that, the loan amount will get disbursed to my account by 3 working days after i submit documents.

I got a call from the person who was supposed to take my documents on march 07, 2019 and he confirmed me that he would come between 5 to 6. I waited for him till 6:30 in the evening, till i did not get a call back from him. I called him and he did not receive the call.

On march 08, 2019 i called the customer care, they again asked me all the details that i already shared on march 06, 2019. The customer care person told me someone would come on the same day. I again reminded about the urgency. I waited for the whole day but again no one came. I called customer care on march 09, 2019 and told what happened and told about emergency situation. The person told me, someone would come on the same day. I however asked not to come on saturday evening in my home. Then on march 11, 2019, a person came and collected my documents, i asked him about the time it would take. The person told within 4 working days, it will be processed. Someone came to my home to verify address on march 14, 2019. On march 15, 2019 i got a sms from icici bank with a loan application id.

I opened the website of icici bank and the details shows as, disbursement date march 15, 2019 and first emi march 15, 2019. I thought my loan got processed and sighed of relief. I called customer care on march 16, 2019, to my surprise they told me, it is under progress, nothing happened on the loan. I asked them, it shows disbursement date as march 15, 2019 on website. They could not give me a clue on that and told me to wait.

On march 16, 2019 i complained on email to icici bank and got an automated reply within 48 hours, my query would be resolved. Nothing happened. No mail after that, no calls after that.

At this point, it is more than 2 weeks, i applied for loan. Still, i waited for icici. Monday, a person came to my office and told me your verification is complete. But he could not give me a hint on when the amount will be processed.

I waited one more day. Today morning, that is march 20, 2019 i again called customer care, they gave me a number [protected] and told me to contact as he is the person who is dealing with my request. I called the number but it is switched off. They can straight reject loan request if they cannot provide it on time. I could have checked with other banks to get a loan.

Also, they do not have a way to close personal loan request from the customer end. So, i am already having some issue to handle with, on top of it icici added some more and thanks to their service, i have to find out how to close the loan request at least.

This is how irresponsible icici has become. I now, lost all hope of getting my loan processed, i just need to know, if at all this will be processed or not. If not, please close the request.

Also, i am planning to move my salary account to some other bank and close the whole account and break all ties with icici bank.

Hey!

I would like to inform you that i had recieved a call from mumbai icici branch, she toldme that we will provide you a credit card you are eligible for that.
Also i got a mail on 13th march regarding credit card application ref. No-
Icici credit card application ref. No [protected]
Also verification team had verified my office location, but till now i
Did not recieve delivery o credit card

Kindly update me for the same asap.

Regards-
Ajay patel
[protected]

Without an acknowledgement i have been charged for the service which i never requested/opted for.
09/03/2018 bil/[protected]/mm annual fee jan18-dec.
354.00/- rupees have been deducted for my money service.
Look at the way, how common men's money being sucked by these blood suckers. Shameful act.

Regards,
Shailendra kumar gupta
[protected]

Hi,

Without an acknowledgement and taking my permission. I have been charged for the service which i never requested/opted for on 19/03/2019 mm annual fees - 354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. I am called their customer care from my registered number but they are not taking my complaint.

I request to take action and reverse the amount asap.

Thanks,
Abhinay. B
UPI ID is [protected]@icici

Hi There,

I received a call from icici bank and they just given information about one assist plan, after than they automatically activated this plan and deducted rs-1399/- from my ICICI credit card without my permission. Actually I don't need this plan. So kindly requesting you to deactivate this plan and refund my money in my bank account ASAP.

I am holding icici credit card and it has been maintained very well, for last 4 to 6 months i am not regular in payment due to my financial burden due to job changed with very low salary also incurred huge expenditure in house construction.

They are any how charging late payment fee and also huge interest, and above all even on repeated requests they are continuously / repeatedly calling.

I request you and bankers that please give me 6 to 8 months of time and bank may charge with the interest as applicable and i will repay and see that full outstanding be paid..