ICICI Bank Complaints & Reviews

I am very disappointed with the credit card fraud transaction. When i saw message for the credit card use, i informed bank + blocked my card + raised fraud complaint+ deposited hard copy in bank of customer dispute form.

This is the only thing which i can do.

This is bank responsibility to take care of all bank related things. When fraud was done i informed bank and raised complaint.
I am responsible for the payment i have done and i am liable to pay only amount i have used.

I have informed bank for the fraud transaction done and did all the what was told to me. I will not pay the fraud transaction amount.

When we transact we gets a message and in that message it is written that if you have not done this transaction pls infirm bank and block ur card... I did... Now bank is incapable in finding the fraud...

I am not at all responsible if bank is incapable in finding who used card and on which location card was used.

I doubt bank credibility also in this case now any one can use ur account and at the end bank is going to sit blank.

Hi,

Credit card is issued for me by informing that it is life time free card, and there will be no charges, joining fee etc for this. It is free at all.

I haven't received a card yet. It was undelivered and re-dispatched from the given address. I believe, it is not activated.

But, i have received a card statement with 590 rupees as joining fee.

How can you make a statement of a card if it is not yet activated? It has been clearly told that there is no joining fee then from where this 590 rupees came in to picture???

Please cancel all these charges and cancel the card also. I expect an immediate response from bank at [protected]

Thanks,
Gauri khandekar,
[protected]
[protected]@gmail.com

Dear icici bank,

I am charged 826 rs. As the fee by the icici bank for a demat account which i have never used. It was informed to me by the agent that it is free of cost. I want icici bank to give my money back and close this demat account i dont need it.

You can find the transaction remark below :
Dmc/in[protected] dp chgs till a
Pr-19
Call me asap and reply to my query. You did not even informed me before deducting this amount. This is such a fraud by huge bank like you.
Looking forward to hear from you asap.

Regards
Shaifalee
[protected]

I have a savings a/c maintained with icic bank for 6 months now. I have been making regular purchases and yesterday without any intimation or message two debits were made from my account amounting to rs 599 under the head mabchgs. Such deductions have never been made to my account. Even if such deductions were made i was not made aware of the same which. I was made aware only when i was at the mall and the transaction failed. I am yet to receive an explanation on the same.

An amount of 826rs has been deducted from the account without actually intimating or through any message. When i checked the account it was deducted stating dmc/[protected] dp chgs till apr-19.

Actually last year the issue happened where the amount deducted even though i have no icici demat account then they said i have. Then i informed them to stop it but still they cut.

Ethics less banking service by icici

Without an acknowledgement i have been charged for the service which i never requested/opted for.
29/05/2019 bil/[protected]/mm annual fee apr19-mar20/417660.
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. However, made a compliant on their call centre, yet to get response.
After searching on google got the steps on how to unsubscribe, i have unsubscribed from the account or service which i never opted for.
But look at the way, how common men's money being sucked by these blood suckers. Shameful act.

Hi,
There was an deduction of inr 29.5 from my account on[protected] in statement, it was described in the statement as atmdec chg/[protected]/7492+gst. From internet i found that this charge was due to atm's not having enough cash. But there's no previous notification regarding this and how come this charge can be levied to me. That's the problem with the atm right... Please do resolve it.

Bank branch:- icici bank reliance corporate park, navi mumbai.

Regards,
Nitin

I am sarbajeet maity and 619.50 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till apr -19) on 29-may-2019. I have never used my demat account till now.

Was informed by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and return my money back immediately. My account number is[protected].

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount.

Without an acknowledgment and taking my permission. I have been charged for the service which I never requested/opted for on 29/05/2019 mm annual fees - 354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. I am called their customer care from my registered number but they are not taking my complaint.

I request to take action and reverse the amount asap.

Thanks,
Venkatesh Pandit
AC no:[protected]

Without an acknowledgement i have been charged for the service which i never requested/opted for.
29/05/2019bil/[protected]/mm annual fee
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.

But look at the way, how common men's money being sucked by these blood suckers. Shameful act.

Regards,
Vanitha

I am ankur and 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till apr -19) on 29-may-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and return my money back immediately. My account number is[protected].

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected] and email id [protected]@gmail.com

Hi team,

This email is regarding the online fraud which happened with me on 05 march 2019.

It was around 6 in the morning when i got a message which says that rs. 14087.84 has been debitted from account.

I was surprised as the transaction was not done by me and immediately i raised the complaint by calling on the dispute number mentioned in the message.

I visited the bank as well and the complaint was lodged successfully. I was assured that the amount will be credited to my account and a shadow amount of the same value started reflecting in my account.

After taking follow ups with the bank and writing multiple emails, my claim got denied on 16 may mentioning that the transaction was successful from merchant end and due to this they are unable to credit the amount.

I received a call from the bank on the same day and i asked them why the amount was debited without an otp. Since this was an electronic transaction i should have received an otp to authorise the payment. But this was not in my case and they too didn't have answer for this.

I was told to raise the complaint to rbi which i have already done on 21 may. I have also filed an fir for the same and the copy of this is attached along with this email.

It has been more than two months and i did not receive my amount back. I request you to take the matter on a priority basis and get the amount credited to my account at earliest.

Also, the bank manager told me that they can't do anything and cannot provide any proof why the amount has been debited so i need to raise complaint to banking ombudsman but its been 2 weeks, i haven't received any response from there.

Hi team would like to inform you that since from last few moths i am using a credit card of icic bank card no-[protected] as a name of prashant chaudhary evertime they have charged me for overlimit charges and then after wastin lot of time over call thaey waved it off and same goes with this time unnecessary thay have again charged me for 616 rs even there is a available credit limit on my card around rs 50 i am really frustated of it kindly help me out.

I am an icici bank customer. Today 29-05-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is sanjay. [protected]@gmail.com
Mobile - [protected]

Thanks & regards,
Sanjay

Name: deepak kumar m
Account no:[protected]
Branch : sanjay nagar
Ifsc code: icic0002336

Refund reference #[protected]

Hi guys... I ordered one product from Myntra through UPI payment method worth Rs:312 and I returned that product. Myntra refunded the amount but the amount is not reflected in my account it's been 7 days. Myntra given refund reference no: 74332749136913502062000. Please help me with this

Hi team,

I have lost my icici meal card. How do i block it through sms or email.

I'm still receiving sms/otp for the given number.

I don't remember the 12 digit card number.

Please help me block the card without know the card number or blocking the meal card through sms and also get a new one.

Revert back as soon as possible.

Thanks,
Anusha

Amount was deducted from my account. And this was happened at month end. The reason mentioned for deduction debit card fee.. I need to refund this amount and make sure it should not happen again..
It's been very horrible situation for after deduction in my account balance is 29 rupees
What can do further for the month
And when i searched these related issues
I have noticed that they automated deductions. Whose stupid idea and approval is this. Thuu. These kind of auto deductions at month end and middle of the month, do you know how it will make people suffer for the entire month..

I made a payment of Rs. 8532 via UPI to Sahara Star Hotel (Mumbai)

The amount was debited from my account. I received the transaction SMS and the online transaction record on iMobile app.

After speaking with them, they have confirmed that they have not received the amounteven though the transaction is shown as successful from my side in the bank's system.

My mother has a demat account in icici bank, when she checked the bank transactions she found that there is one debit transaction 'dmc/in30290 — inr 826/-' on 28/5/19. When the demat account was created, there was no mention about dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also she did not get any message alert in the mobile which is registered to the account. This is completely unacceptable and please refund the amount.

I have use my cbi atm card in the icici atm machine. My money was deducted from bank account but I didn't received cash.
It's been more than 24hr I am not getting my refund amount.
Atm machine details--SACWC766 at RAM villa mumbai MHIN on date 26/5/19 @10.31pm.

From two days I am trying to contact icici bank customer service number but not getting connected.
Please help me out from this.