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ICICI Bank Complaints & Reviews

3.3
Updated: Mar 18, 2026
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ICICI Bank reviews & complaints page 495

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N
Naarayana Selvaraju
from Chennai, Tamil Nadu
Mar 18, 2019
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Address: Mumbai, 600037

Sub: Non Surrender of ICICI Tax Saving Bond-022000-TSB- Two
Sir,
With due regards it is submitted that I have purchased ICICI Tax Saving Bonds having following particulars:

Name of Bond Holder : SELVARAAJU N
Bondholder No.[protected]
Face Value/Bond Rs 5000
Issue Price/Bond Rs 5000
Deemed date of allotment : 23.04.2002
Redemption Date : 23.04.2005
Interest Rate : 8.75%
Tax Benefit U/S Sec 88
Certificate No : 85131 No. of Bonds : FOUR
Distinctive No(s) :[protected]

Scrip Code BSE: 960777 NSE: ICICI0402 N1
I have enclosed the Scanned copy of Allotment Advice for your reference

It is further stated that at the time of purchasing of these bonds, I was residing at Nagarjuna Hills, Panjagutta, Hyderabad. However due to shifting of my residence, I could not surrender for redemption of these bonds. So it is requested to kindly help me with guidance for surrender and redemption of these bonds and updation of my new address:

N.Selvaraaju alias Naarayana Selvaraju
3-F, 4th Block, VGN LA Parisienne,
4th Main Road, Nolambur Phase 1,
Mogappair West, Chennai - 600037.
Mobile : [protected]

Truly
Yours
N.Selvaraaju
ICICI Bank customer support has been notified about the posted complaint.
I want to know the status of my father's Icici TAX SAVING BOND-032002-TSB-THREE. Find The bond is annexure .
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    yesha299
    Mar 18, 2019
    Resolved
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    Address: 364001

    I am facing an issue while making payment.
    I am not getting an otp from the bank, be it a net banking transaction or debit card transaction.
    I would like to highlight that it's not an connectivity issue. As if i do the payment from the other bank, with same mobile number i am getting the otp on time.
    This is very painful, as most of the transaction gets cancelled. The same problem has occurred so many time.
    Looking forward for the resolution.
    Apr 19, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 18, 2019
    ICICI Bank Customer Care's response
    Dear Customer,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qrqr) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    I have a ashirwad deep discount bond option. In the year 1996. Holder no 1070830. Sr no 342187 issue price 5200/- face value 11000/-.mysore When will i get the refund back. No response from icici branch.
    Please send the feed back about this quiry

    With regards
    Umamaheshwari
    ICICI Bank Customer Care's response, Mar 19, 2019
    Verified Support
    Dear Customer,

    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5qrqr_01) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      RashmiAgrawal123
      from Chennai, Tamil Nadu
      Mar 18, 2019
      Resolved
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      Address: 600089

      Have put up a loan case to icici after giving all required details by icici.
      Icici has sanctioned the same and confirmed that the loan disbursement shall be done within maximum 1 week.
      However, after making the agreement and giving the bank the original agreement and other necessary documents, they failed to honour the timeline.
      Further, at this point of time, they have informed us that the apf (On whose basis they have sanctioned the loan) is with icici finance department so they have to make the apf again. Even after 16 days, they are not giving a proper clarity and everytime they are re-assuring that they will get back to us on timeline.
      They are still keeping us in dark wrt. The dates.
      Also, how could they sanction the case if the apf (Approved financing project) was not done with icici bank at all?
      Apr 19, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 18, 2019
      ICICI Bank Customer Care's response
      Dear Customer,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qrql) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        sushant61985
        from Delhi, Delhi
        Mar 17, 2019
        Resolved
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        Address: vpo tiara tehsil and district kangra himachal pradesh, 176214
        Website: www.icicibank.com

        I had applied for my credit card in the month of january at dharamshala branch. I had got the message on 30 january 2019 my card application is [protected]. Still not getting any update as following up with aman kumar mob ([protected] for the status but this guy always making excuses not giving me proper update on my application status... Its almost 50 days but still not received my credit card. Will not tolerate this kind miscommunication by the employee of icici bank... This kind of mental harassment for me...
        Apr 20, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 17, 2019
        ICICI Bank Customer Care's response
        Dear Customer (sushant61985),

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qpb0) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          K
          krishnaneema
          from Indore, Madhya Pradesh
          Mar 16, 2019
          Resolved
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          Resolved

          Address: 18 SHAKKAR BAZAR MAIN ROAD, Indore, Madhya Pradesh, 452002

          I krishna kant neema having an sb ac with icici bank patel nagar indore mp. Yesterday my a/c debited by rs.46500 (Forty six thousand five hundred) through atm transcation of rs.1oooo/- four times and 6000, and 500 one time in this way amount withdrawn rs 46500, while the original card lying with me and i am in indore. I have loged complaint to police station aerodrame road indore as well as to icici bank customer care and submit the related documents to icici bank patel nagar indore on 16 march 2019. Sir it is my humble request to arrange to redeposit the amount to my ac by bank, as in this case i am not in fault at my end.
          Apr 17, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 17, 2019
          ICICI Bank Customer Care's response
          Dear Customer (krishnaneema),

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qpb2) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            Vishank Maurya
            from Noida, Uttar Pradesh
            Mar 16, 2019
            Resolved
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            Resolved

            Hi i have taken a personal loan from icici and i was making payment on time always and it is been 2 years now but because of some financial conditions and my father was not well he is a heart patient and i was also job less. I was not able to make payment from last 2 months only and i got a call from recovery agent and he started abusing straight away without telling me why he is calling and from where he is calling. He also called to my father who is 65yrs old he abused him as well very badly. Then he told me why he was calling after he abused me and i said i will make my payment of all 3 months together with the interest whatever it will be. However he was not ready to listen to me and continuously abusing.
            He abused so badly to my parents and tortured as well.
            His number was [protected]
            His name was dines as well there is one more person talking rajvi.

            Again i am saying the dues will be cleared by april and i will pay my all 3 months loan dues with interest please help me out and stop these calls
            Apr 17, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 17, 2019
            ICICI Bank Customer Care's response
            Dear Vishank Maurya,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qpb4) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A@Sh123
              from Jaipur, Rajasthan
              Mar 16, 2019
              Resolved
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              Resolved

              Address: DAUSA, Dausa, Rajasthan

              Sir i have an account in icici bank dausa, rajasthan by name of ashish sharma ac no[protected], i want to block one assist insurance service, and reimburse my payment in my account this service start without my permission and knowledge i want to block one assist insurance service immediately my register mobile no-[protected] and please inform me thank you
              Apr 16, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 16, 2019
              ICICI Bank Customer Care's response
              Dear Customer,

              We have made a note of your concern. We will have our official get in touch with you.

              Regards,
              ICICI Bank Customer Service Team
              Dear Customer,

              Greetings from OneAssist!!!

              We regret any inconvenience caused to you.

              We are unable to locate your account as the mobile number given by you is protected. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved.

              Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

              Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

              Looking forward to hear from you.

              Regards

              Team OneAssist
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                J
                jyoti969
                from Mumbai, Maharashtra
                Mar 15, 2019
                Resolved
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                Resolved

                Address: MARUDHAR CO-OP HSG, B2-101 ANNAPURNA NAGAR, ADHARWADI, 421301

                Hi, i made online purchase on amazon for rs 370/..

                And i received a wrong item on 20th feb 2019,
                For which amazon refunded the amount same day and provided the refund reference number.

                Now even after 10 days i have not received my refund in account.
                However icici has not proceesed my refund.

                Refund reference number =[protected]

                I have already made this complaint, but no action has been taken by icici customer service.

                Please have a look to my complaint asap.
                Apr 17, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 17, 2019
                ICICI Bank Customer Care's response
                Dear Customer (jyoti969),

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qpb5) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  Ume2233
                  Mar 15, 2019
                  Resolved
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                  Resolved

                  Address: 11/2,vijay colony, jalgaon, Jalgaon, Maharashtra, 425001

                  Dear sir,

                  My account is in icici bank, and today on 15 th march 2015, my account is debited by 413 several time on a single day that is today rs saying ecsrtnchgs. Kindly do needful to return the charges. What are these charges and why we don't get and msg of this. Is it possible to get the money back. Plz help me do guide line to help me return the money
                  Apr 17, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 16, 2019
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qnd8) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    N
                    Nazish Yasmeen
                    Mar 15, 2019
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                    Address: Tigri, new delhi, New Delhi, Delhi, 110062
                    Website: Mail id

                    I applied by mistake for reissuing my debit card through imobile app and when excutive has come for new debit card I told him that I have a card already, next day I got to know that my card has blocked. I called many times on customer care but they r not able to solve my problem they r just transferring my call again and again. I m calling since 9th March and still I didn't get any response. I am still requesting them either unblock my debit card.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Mar 15, 2019
                    Updated by Nazish Yasmeen
                    I mailed many mails on their mail I'd, 48 hours has done but didn't get any call or mail.
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                      C
                      Charlesvchacko
                      Mar 15, 2019
                      Resolved
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                      Resolved

                      Address: 689711

                      Icici bank — deactivate one assist plan of icici bank

                      13 reviews
                      Pune city, maharashtra, india
                      Ki kiranmaha
                      Submit a complaint
                      Date of incident : 2nd feb 2017

                      I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap
                      Name - charles v chacko
                      My contact no - [protected]
                      One assist id number: 6494391

                      Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
                      Apr 19, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 15, 2019
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Dear Charles,

                      Greetings from OneAssist!!!

                      We are sorry to see you go.

                      We have forwarded your details to our team and you should expect a call within 24 hours.

                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                      Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

                      We appreciate your patience in the interim.

                      Regards

                      Team OneAssist
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                        S
                        Sandhya Syam
                        Mar 15, 2019
                        Resolved
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                        Resolved

                        Address: Ernakulam, Kerala, 682037

                        Hi,
                        I have not received any statements of my personal loan. I took loan for 5yrs on 2016. But till now i have not even received a sms about balance pending or how much i have cleared as of now. I tried to reach customer care but for this issue there is no option in ivr.
                        I tried in online too but no use. Dont know how to reach them.

                        Kindly resolve this.
                        I want to know how much is the pending amount.

                        Please help me on this.

                        Regards,
                        Sandhya syam
                        Apr 15, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 15, 2019
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qlof) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          Mahesh_86
                          from Delhi, Delhi
                          Mar 15, 2019
                          Resolved
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                          Resolved

                          Hi,

                          I had taken an sip from icici and within a week gave request to cancel the sip in october. No debit was done in november but in december and january they charged me ecsrtn charges.

                          When enquired, earlier the icici bank said that the issue is from icici prudential amc and later icici prudential amc said the issue is from icici bank. Both of them agreed that the charges are incorrect but no one is ready to take the responsibility and refund my amount.

                          Email:[protected]@gmail.com
                          Mob: [protected]
                          Apr 15, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 15, 2019
                          ICICI Bank Customer Care's response
                          Dear Mahesh,

                          We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            jeevan kumar vempati
                            Mar 15, 2019
                            Resolved
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                            Resolved

                            Address: hmt colont, 500072

                            Dear sir,

                            My icici account got debited with 413.0 for ecsrtnchgs (Protected) what is this charges and why it deducted from my account. Please tell me the reason.
                            I have sufficient amount in my account
                            But still icici bank stolen my money
                            Please recheck your logs and refund my money back

                            My mail id is [protected]@gmail.com

                            Thanks
                            Jeevan
                            Apr 15, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 15, 2019
                            ICICI Bank Customer Care's response
                            Dear Jeevan,

                            We have made a note of your concern. Our official will get in touch with you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Reyaz12
                              from Sirkazhi, Tamil Nadu
                              Mar 14, 2019
                              Resolved
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                              Resolved

                              Address: Darbhanga, Bihar

                              Hello,
                              Myself mohammad reyaz ansari.. I had used pnb bank atm to with withdraw money amount of 2000 on 10 march 2019 at 7 pm (Approximate) in byculla west. But i did not got cash but amount is deducted from my account. The atm was showing error as time out.
                              Name:- mohammad reyaz ansari
                              My account no:[protected]
                              Acount register mobile no:- [protected]
                              Home branch: icici bank mahape navi mumbai
                              Kindly help me.
                              Regards
                              Md reyaz ansari
                              Apr 15, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 15, 2019
                              ICICI Bank Customer Care's response
                              Dear Mohammad Reyaz Ansari,

                              We have made a note of your concern. Our official will get in touch with you.

                              Regards,
                              ICICI Bank Customer Service Team
                              I ve pay bajaj finserv advanced emi by upi payment method
                              transication done successfully
                              but [protected]@icici not send money to merchant

                              please refund my money
                              emptiness.[protected]@gmail.com
                              ICICI Bank Customer Care's response, Mar 15, 2019
                              Verified Support
                              Dear Customer,

                              We have made a note of your concern. Our official will get in touch with you.

                              Regards,
                              ICICI Bank Customer Service Team
                              I had paid 1474 to vishalmagamart .this amount was debated from my account but they are refused that the can not received.
                              I had made a call to Customer care .they also confirmed that the payment succesful to Marchant account. But Marchant refused to accept the payment.
                              ICICI Bank Customer Care's response, Mar 15, 2019
                              Verified Support
                              Dear Customer,

                              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ql5n_2) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Asma J
                                from Bengaluru, Karnataka
                                Mar 14, 2019
                                Resolved
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                                Resolved

                                Hi,
                                I tried to buy icici gift card worth rs. 5000. The first time i tried the transaction failed and i didn't get any notification. I tried the second time and it failed again. And when i check my balance, both transactions were debited from my account but i didnt receive any gift card. Please cancel both the transactions. Total of 10000₹ has been debited from my account. Please reverse the transaction
                                Apr 15, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 15, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ql5v) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  sumit143143
                                  from Ahmedabad, Gujarat
                                  Mar 14, 2019
                                  Resolved
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                                  Resolved

                                  Address: Www., 411041

                                  Hello i have received a icici, gift card from my company,
                                  But its not activated still,
                                  Even i'm trying to contact there customer service number, but use because after giving the gift card number for further conversation the call is directly disconnting.
                                  There no proper information given about gift card, how to use, where to use, and how to check balance etc,,,,

                                  No use very pathetic service of this corporate bank.
                                  Apr 14, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 14, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qjju) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    M
                                    Mani Gundelli
                                    from Hyderabad, Telangana
                                    Mar 14, 2019
                                    Resolved
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                                    Resolved

                                    Address: 500012

                                    I have reached ATM on 2nd March 2019 for cash withdrawal and tried to draw 4000 near Afzal Gunj Bus station. But when I try to collect cash. There was no cash received out of ATM machine(TATA Indi cash) and amount got deducted from my account. then I reached out to ICICI bank and logged Complaint regarding the Discrepancy with ATM. They informed me that it will take 7 working days.

                                    I waited for 7 days still money is not added to my account. I reached customer care for the same. they say it has reached second level of claim towards ATM and it will be transfer to your account in 21 days.

                                    Now say me why should I wait till 21 days ????. I need money very badly. whom shall I ask.

                                    I Kindly request to get my money back with Penalty as per RBI guidelines

                                    Registered Complaint No in ICICI bank : SR[protected]
                                    Mar 27, 2019
                                    Complaint marked as Resolved 
                                    Refunded
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Mar 27, 2019
                                    Updated by Mani Gundelli
                                    This issue is not addressed after 21 days also --No Response At All.

                                    Whom shall we reach out to get our money back. ICICI Bank does not respond ATM machine (TATA indi cash ) does not respond.

                                    Please help us to get this resolved.
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                                      R
                                      Ramesh Dangaraboina
                                      from Hyderabad, Telangana
                                      Mar 14, 2019
                                      Resolved
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                                      Resolved

                                      cibil report showing wrong update

                                      Address: Hyderabad, Telangana, 500055

                                      Credit Information Bureau India [CIBIL] — cibil report showing wrong updates relevant to loan and credit card

                                      1 Review
                                      Hyderabad, Hyderabad District, Andhra Pradesh, India
                                      Ramesh Dangaraboina on Mar 14, 2019 Mark as Resolved

                                      Hi,

                                      I am Dangaraboina Ramesh, I have two wrong items are popup in CIBIL report.
                                      1. I applied ICICI Bank Credit card on Jun 2015 and I received PIN...
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                                      surander kumar
                                      from Bengaluru, Karnataka
                                      Mar 14, 2019
                                      Resolved
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                                      Resolved

                                      Address: delhi, 110059

                                      Dear icici bank credit card collection team,

                                      I want to settle my credit card payments as its pending form 2012, i regular send mail to customer care and visit icici bank delhi location, but not find any good response. Dpd is 2400 days,

                                      Actually this card is not related to me some one used my kyc and make credit card and use no any bank officer was contect me for any recovery, i send mail form dec 2018 but no bodey responce please contect me for sattelment.

                                      Surender kumar
                                      [protected]
                                      Delhi.
                                      Apr 21, 2019
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 14, 2019
                                      ICICI Bank Customer Care's response
                                      Dear Surender Kumar,

                                      We have made a note of your concern. Our official will get in touch with you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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