Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 13, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 495

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amit chourasia
from Bahula, West Bengal
Mar 19, 2019
Report
Copy

Address: munger, Munger, Bihar, 811214

Dear sir,
On 19/03/2019 around 4.25 pm my account was debited by 20k (2 continuous transaction of 10k) with fraud atm withdrawal, but the surprising thing is i have my atm card with me and never revealed my atm pin, then how does this happened, i have quickly blocked my debit card. my request no. is SR[protected].
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    aman kumar741699
    Mar 19, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Muzaffarnagar, Uttar Pradesh

    I am an icici bank customer. Today 19/03/2019 ecsrtnchg charged 349 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com.
    My contact number is [protected]
    Apr 20, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 19, 2019
    ICICI Bank Customer Care's response
    Dear Customer,

    We have made a note of your concern. We will have our official get in touch with you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lakshmishrao
      Mar 19, 2019
      Resolved
      Report
      Copy
      Resolved

      Hello,

      Icici bank has deducted the following even though i have not subscribed for it.

      Bil/[protected]/mm annual fee jan19-dec dr. 354.00

      This is ttally not acceptable without prior notice and deducting the amount from individual account.

      This is a system scam and imagine if it happens for avg of 100000 customer and it will leads to 35, 40, 000 deducted at one shot.

      Please investigate this further and why is this getting deducted.

      Please refund and this is cheating and cannot trust the icici bank going forward for any banking.

      Regards,
      Rao
      Apr 21, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 19, 2019
      ICICI Bank Customer Care's response
      Dear Customer,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qtu6) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rekhavarma1982
        from Delhi, Delhi
        Mar 18, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra, 400604

        My name is Rekha Varma and i'm holding an account in icici bank for the past 3 years. i just saw today when i was checking my account statement online, that many times i have been charged posdec chg of rs. 28.09 each month between 1st till 11th of every month .i haven't used my card for long . this account is only to repay my personal loan . please helpme stop this deduction and help me get the deducted amount back
        Apr 19, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 19, 2019
        ICICI Bank Customer Care's response
        Dear Customer,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qump) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          satpal jangra
          from Chennai, Tamil Nadu
          Mar 18, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Vpo Chubkia Tal, Alwar, Rajasthan, 331023

          Sir
          18 March 2019 ko mere account no[protected] se three time debit amount without any information by bank Details ECSRTNCHG k name se three time
          Rs 472, rs 472 and Rs 407.08 amount debit but I dont know why debit this amount debit my account so that please all amount credited in my account earliest please
          Regards
          Branch icici sidhmukh
          Apr 19, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 19, 2019
          ICICI Bank Customer Care's response
          Dear Customer,

          We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Avinashsaini4u
            from Roorkee, Uttarakhand
            Mar 18, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 44, BHAGIRATH VIHAR CALONY HARIDWAR, Haridwar, Uttarakhand

            Myself avinash kumar saini form haridwar, uttrakhand. I have 10year old customer of icici bank. My icici account no is[protected], branch - ranipur, haridwar.
            Sir i am very upset of your services because you can not consider me as a old customer.
            When i was made my home then i go to icici bank for home lone but no response by your side than i take home lone from lic housing finance.
            Now i apply for personal lone only on 1.20 lac and i completed my all documents but your team not give me positive response. After 8 days he said that your lone file decline.
            When i want to know about the reason of decline my file he can not explain me. Why..??? (Mr. Upkar, icici - haridwar - [protected])
            Why they can not inform me on time of my file is rejected. Why...? I need this amount but no body response me timely when i call than he said that. Why...?
            Who is the responsible for that...??? He can not provide me my pl file no. If you want i send you all telephonic discussion to you.
            Please do the needful otherwise i quit the service of icici bank.
            Apr 18, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 18, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              Irfanking
              from Mumbai, Maharashtra
              Mar 18, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Thane, Maharashtra

              I have applied home loan with icici mulund branch. First disbursement was done properly but at the time of second disbursement they have automatically shifted my branch to hiranandani thane with 0.35 interest rate. Due to this issue they are unable to disburse my second installment. From past 2 weeks i am following up with the bank but no proper response is getting.
              Icici ratnam:- [protected]/ icici rajnish [protected]
              Apr 18, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 18, 2019
              ICICI Bank Customer Care's response
              Dear Customer,

              Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              No one has called me.Thats shows that how they care for customers. Issue is still persists.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Naarayana Selvaraju
                from Chennai, Tamil Nadu
                Mar 18, 2019
                Report
                Copy

                Address: Mumbai, 600037

                Sub: Non Surrender of ICICI Tax Saving Bond-032002-TSB- ONE
                Sir,
                With due regards it is submitted that I have purchased ICICI Tax Saving Bonds having following particulars:

                Name of Bond Holder : SELVARAAJU N
                Bondholder No.[protected]
                Face Value/Bond Rs 5000
                Issue Price/Bond Rs 5000
                Deemed date of allotment : 23.04.2002
                Redemption Date : 23.04.2005
                Interest Rate : 8.75%
                Tax Benefit U/S Sec 88
                Certificate No : 85131 No. of Bonds : FOUR
                Distinctive No(s) :[protected]

                Scrip Code BSE: 960777 NSE: ICICI0402 N1
                I have enclosed the Scanned copy of Allotment Advice for your reference

                It is further stated that at the time of purchasing of these bonds, I was residing at Nagarjuna Hills, Panjagutta, Hyderabad. However due to shifting of my residence, I could not surrender for redemption of these bonds. So it is requested to kindly help me with guidance for surrender and redemption of these bonds and updation of my new address:

                N.Selvaraaju alias Naarayana Selvaraju
                3-F, 4th Block, VGN LA Parisienne,
                4th Main Road, Nolambur Phase 1,
                Mogappair West, Chennai - 600037.
                Mobile : [protected]

                Truly
                Yours
                N.Selvaraaju
                ICICI Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Naarayana Selvaraju
                  from Chennai, Tamil Nadu
                  Mar 18, 2019
                  Report
                  Copy

                  Address: Mumbai, 600037

                  Sub: Non Surrender of ICICI Tax Saving Bond-022000-TSB- Two
                  Sir,
                  With due regards it is submitted that I have purchased ICICI Tax Saving Bonds having following particulars:

                  Name of Bond Holder : SELVARAAJU N
                  Bondholder No.[protected]
                  Face Value/Bond Rs 5000
                  Issue Price/Bond Rs 5000
                  Deemed date of allotment : 23.04.2002
                  Redemption Date : 23.04.2005
                  Interest Rate : 8.75%
                  Tax Benefit U/S Sec 88
                  Certificate No : 85131 No. of Bonds : FOUR
                  Distinctive No(s) :[protected]

                  Scrip Code BSE: 960777 NSE: ICICI0402 N1
                  I have enclosed the Scanned copy of Allotment Advice for your reference

                  It is further stated that at the time of purchasing of these bonds, I was residing at Nagarjuna Hills, Panjagutta, Hyderabad. However due to shifting of my residence, I could not surrender for redemption of these bonds. So it is requested to kindly help me with guidance for surrender and redemption of these bonds and updation of my new address:

                  N.Selvaraaju alias Naarayana Selvaraju
                  3-F, 4th Block, VGN LA Parisienne,
                  4th Main Road, Nolambur Phase 1,
                  Mogappair West, Chennai - 600037.
                  Mobile : [protected]

                  Truly
                  Yours
                  N.Selvaraaju
                  ICICI Bank customer support has been notified about the posted complaint.
                  I want to know the status of my father's Icici TAX SAVING BOND-032002-TSB-THREE. Find The bond is annexure .
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Y
                    yesha299
                    Mar 18, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 364001

                    I am facing an issue while making payment.
                    I am not getting an otp from the bank, be it a net banking transaction or debit card transaction.
                    I would like to highlight that it's not an connectivity issue. As if i do the payment from the other bank, with same mobile number i am getting the otp on time.
                    This is very painful, as most of the transaction gets cancelled. The same problem has occurred so many time.
                    Looking forward for the resolution.
                    Apr 19, 2019
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 18, 2019
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qrqr) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    I have a ashirwad deep discount bond option. In the year 1996. Holder no 1070830. Sr no 342187 issue price 5200/- face value 11000/-.mysore When will i get the refund back. No response from icici branch.
                    Please send the feed back about this quiry

                    With regards
                    Umamaheshwari
                    ICICI Bank Customer Care's response, Mar 19, 2019
                    Verified Support
                    Dear Customer,

                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5qrqr_01) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      RashmiAgrawal123
                      from Chennai, Tamil Nadu
                      Mar 18, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 600089

                      Have put up a loan case to icici after giving all required details by icici.
                      Icici has sanctioned the same and confirmed that the loan disbursement shall be done within maximum 1 week.
                      However, after making the agreement and giving the bank the original agreement and other necessary documents, they failed to honour the timeline.
                      Further, at this point of time, they have informed us that the apf (On whose basis they have sanctioned the loan) is with icici finance department so they have to make the apf again. Even after 16 days, they are not giving a proper clarity and everytime they are re-assuring that they will get back to us on timeline.
                      They are still keeping us in dark wrt. The dates.
                      Also, how could they sanction the case if the apf (Approved financing project) was not done with icici bank at all?
                      Apr 19, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 18, 2019
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qrql) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        sushant61985
                        from Delhi, Delhi
                        Mar 17, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: vpo tiara tehsil and district kangra himachal pradesh, 176214
                        Website: www.icicibank.com

                        I had applied for my credit card in the month of january at dharamshala branch. I had got the message on 30 january 2019 my card application is [protected]. Still not getting any update as following up with aman kumar mob ([protected] for the status but this guy always making excuses not giving me proper update on my application status... Its almost 50 days but still not received my credit card. Will not tolerate this kind miscommunication by the employee of icici bank... This kind of mental harassment for me...
                        Apr 20, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 17, 2019
                        ICICI Bank Customer Care's response
                        Dear Customer (sushant61985),

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qpb0) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          krishnaneema
                          from Indore, Madhya Pradesh
                          Mar 16, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 18 SHAKKAR BAZAR MAIN ROAD, Indore, Madhya Pradesh, 452002

                          I krishna kant neema having an sb ac with icici bank patel nagar indore mp. Yesterday my a/c debited by rs.46500 (Forty six thousand five hundred) through atm transcation of rs.1oooo/- four times and 6000, and 500 one time in this way amount withdrawn rs 46500, while the original card lying with me and i am in indore. I have loged complaint to police station aerodrame road indore as well as to icici bank customer care and submit the related documents to icici bank patel nagar indore on 16 march 2019. Sir it is my humble request to arrange to redeposit the amount to my ac by bank, as in this case i am not in fault at my end.
                          Apr 17, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 17, 2019
                          ICICI Bank Customer Care's response
                          Dear Customer (krishnaneema),

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qpb2) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vishank Maurya
                            from Noida, Uttar Pradesh
                            Mar 16, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Hi i have taken a personal loan from icici and i was making payment on time always and it is been 2 years now but because of some financial conditions and my father was not well he is a heart patient and i was also job less. I was not able to make payment from last 2 months only and i got a call from recovery agent and he started abusing straight away without telling me why he is calling and from where he is calling. He also called to my father who is 65yrs old he abused him as well very badly. Then he told me why he was calling after he abused me and i said i will make my payment of all 3 months together with the interest whatever it will be. However he was not ready to listen to me and continuously abusing.
                            He abused so badly to my parents and tortured as well.
                            His number was [protected]
                            His name was dines as well there is one more person talking rajvi.

                            Again i am saying the dues will be cleared by april and i will pay my all 3 months loan dues with interest please help me out and stop these calls
                            Apr 17, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 17, 2019
                            ICICI Bank Customer Care's response
                            Dear Vishank Maurya,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qpb4) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              A@Sh123
                              from Jaipur, Rajasthan
                              Mar 16, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: DAUSA, Dausa, Rajasthan

                              Sir i have an account in icici bank dausa, rajasthan by name of ashish sharma ac no[protected], i want to block one assist insurance service, and reimburse my payment in my account this service start without my permission and knowledge i want to block one assist insurance service immediately my register mobile no-[protected] and please inform me thank you
                              Apr 16, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 16, 2019
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We have made a note of your concern. We will have our official get in touch with you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Dear Customer,

                              Greetings from OneAssist!!!

                              We regret any inconvenience caused to you.

                              We are unable to locate your account as the mobile number given by you is protected. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved.

                              Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                              Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

                              Looking forward to hear from you.

                              Regards

                              Team OneAssist
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                jyoti969
                                from Mumbai, Maharashtra
                                Mar 15, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: MARUDHAR CO-OP HSG, B2-101 ANNAPURNA NAGAR, ADHARWADI, 421301

                                Hi, i made online purchase on amazon for rs 370/..

                                And i received a wrong item on 20th feb 2019,
                                For which amazon refunded the amount same day and provided the refund reference number.

                                Now even after 10 days i have not received my refund in account.
                                However icici has not proceesed my refund.

                                Refund reference number =[protected]

                                I have already made this complaint, but no action has been taken by icici customer service.

                                Please have a look to my complaint asap.
                                Apr 17, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 17, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer (jyoti969),

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qpb5) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  U
                                  Ume2233
                                  Mar 15, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 11/2,vijay colony, jalgaon, Jalgaon, Maharashtra, 425001

                                  Dear sir,

                                  My account is in icici bank, and today on 15 th march 2015, my account is debited by 413 several time on a single day that is today rs saying ecsrtnchgs. Kindly do needful to return the charges. What are these charges and why we don't get and msg of this. Is it possible to get the money back. Plz help me do guide line to help me return the money
                                  Apr 17, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 16, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qnd8) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nazish Yasmeen
                                    Mar 15, 2019
                                    Report
                                    Copy

                                    Address: Tigri, new delhi, New Delhi, Delhi, 110062
                                    Website: Mail id

                                    I applied by mistake for reissuing my debit card through imobile app and when excutive has come for new debit card I told him that I have a card already, next day I got to know that my card has blocked. I called many times on customer care but they r not able to solve my problem they r just transferring my call again and again. I m calling since 9th March and still I didn't get any response. I am still requesting them either unblock my debit card.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Mar 15, 2019
                                    Updated by Nazish Yasmeen
                                    I mailed many mails on their mail I'd, 48 hours has done but didn't get any call or mail.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Charlesvchacko
                                      Mar 15, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 689711

                                      Icici bank — deactivate one assist plan of icici bank

                                      13 reviews
                                      Pune city, maharashtra, india
                                      Ki kiranmaha
                                      Submit a complaint
                                      Date of incident : 2nd feb 2017

                                      I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap
                                      Name - charles v chacko
                                      My contact no - [protected]
                                      One assist id number: 6494391

                                      Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
                                      Apr 19, 2019
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 15, 2019
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Dear Charles,

                                      Greetings from OneAssist!!!

                                      We are sorry to see you go.

                                      We have forwarded your details to our team and you should expect a call within 24 hours.

                                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

                                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                      Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

                                      We appreciate your patience in the interim.

                                      Regards

                                      Team OneAssist
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sandhya Syam
                                        Mar 15, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Ernakulam, Kerala, 682037

                                        Hi,
                                        I have not received any statements of my personal loan. I took loan for 5yrs on 2016. But till now i have not even received a sms about balance pending or how much i have cleared as of now. I tried to reach customer care but for this issue there is no option in ivr.
                                        I tried in online too but no use. Dont know how to reach them.

                                        Kindly resolve this.
                                        I want to know how much is the pending amount.

                                        Please help me on this.

                                        Regards,
                                        Sandhya syam
                                        Apr 15, 2019
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 15, 2019
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qlof) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit