ICICI Bank Complaints & Reviews

Dear concern,

Myself neha singhal, and i am 10 years customer of icici bank. Last year i had opened a current account with 10000rs (As 10000 rs was the minimum amount) my register phone number is - [protected]

Now, 2-3 day before the first time i got a message that my current balance is
0.01rs. And i am not managing my monthly average balance.

I was shocked and surprised after seeing your message. From past one year, i had not received any communication from icici bank and suddenly you had deducted 10000 rs from my account, its 10000rs. It's completely illegal and unethical.

I was not operating this account due to my pregnancy. And what today i came to know that i lost 10000rs.

So, request you kindly take it on priority and refund my money as asap.

Thanks

I made a transaction on 1-mar-2019 to boi through icici i mobile app this is the first time when i get trouble to send money by this app after submitting the detail i have got a message from icici that

"dear customer, imps txn reg[protected] for rs. 5, 509.89 is timed out at beneficiary bank on 01-mar-2019 11:24:08. Txn status will be updated by bene bank in 3 working days."

My self rajesh i am customer of icici bank from last 3 years. Its working well and i am satisfied with the service. Then for some time i left this bank and use sbi.. Left in the since i didn't have enough money to put in this bank. So there was. Some money in my sbi account.. After 4.5 month i start use icic then. After some days my money got deducted 574 rupees without any reason. And then 51 and 51 again.. Then i checked. It's smab charge. I don't no what is that. And how any why money got deducted.. If there is any term and condition in icici should have told me. Why did u.. Kindly refund my money and tell me the terms and conditions. Plz it's request.

I was checking my bank statement and today i found there is a deduction of 826 rupees on 26/02/2019 from my account for "dmc dp chgs icici" and there was no sms to my registered mobile number for this deduction.

Then i searched my mail and found there is deduction for "account maintenance charge" from jan 2019 to dec 2019 for my demat account.

On further searching i could find...
1. On 30/06/2018 they deducted 58 rupees for jan2018 to dec2018 and also the repeated
2. On 30/11/2018 they again deducted 118 rupees for the same period jan2018 to dec2018

I don't understand any logic here.

When i opened the account in 2015 there was no such charges told to me and now all of a sudden this charges started deducting it without proper information.
If you would have informed this earlier then i should have stopped using it and closed it. Now it is not fare to impose whatever amount you plan to deduct without prior information.

I need my money back. This is not acceptable.

I have been charged with 2100 rs by icici bank just because i failed to make payment in time for cc. Though it got delayed by only 2 days if you take in to consideration of rbi rule. Where it states customer has 3 days grace period to pay cc outstanding.

Finance charges includes gst as well where i have done nothing.
And also it was my first bill generated. I requested for reversal but they denied
I talked 4 times...

Amount deduction, employees of icici bank are
Yesterday my account got deducted with rs:- 500.19, and even i did not get any e-mail or sms notification for this cheat transaction, though i'm registered with sms and e-mail notification and i didn't get any alert for this transaction, later when i viewed the account balance then i came to know that i have a deduction and later i got to know its because i have demat account with icici bank and i was not informed at all by the icici employee regarding annual fee, while opening up the demat account and the transaction details is (Dp chg till jan-19), i will not use word request, but sincerely refund my money back.

I haven't subscribed to my money service but still anual fee for jan-19 to dec-19 354 rupees got deducted. Most annoyingly i can't even find 'unsubscribe' in the my money console. What an insane they don't have toll-free number. Please unsubscribe me from my money service and pay back my money. Details: 28.02.2019 bil/[protected]/mm annual fee jan19-dec19

I have a demat account in icici bank in icici direct. Yesterday my account got deducted with rs.826 — dmc/in[protected] dp chgs till jan-19. When i created the demat account, i was not told about the dp charges, it was told me that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. Please refund my amount.

I am deepak i m. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jan-19) on 26-feb-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and...

What is rtnchg in icici bank? I got deducted of more than 2000 rs.in different transactions without any prior notice.
According to google search it is deducted for declined charges on atm transactions but i did not use the card and it declined prior to the amount being deducted.

No one at the customer care is answering my questions.

Please share all details about different charges that icici bank takes...

I dont wish to apply for expression debit card. So how can i apply for basic simple debit card.
I have opened a zero saving account in past month and balance in it is zero.
I operate the account only for my salary.
When salary comes i withdraw all amount at same time.
I am afraid of the charges of expression debit card and moreover i am not in need of services of that card.
So please help me to get simple...

Hello sir/mada, icici bank agents have come to the office o[censored]ndersigned for asking us to apply for icici credit card. I have filled the form and have received the card within 2-3 days. But, as soon as i have received my card i had decomposed the same without any activation of the same which is required for any further transaction using the instant card. But, your bank agents have called me for this and i had reaffirmed the same to him also that i no longer want to use that card. But, still from you bank a number of emails, communication letter to my present address and even to my office address have been send by you. Even your recovery agent were keep calling me to deposit the amount rs.6000/ (Approx.) and ready to bargain to rs. 1000/- only. This is clear intimation by your agents to me. This is clearly lapse on your part that you had not stopped service for me since i have communicated number of times the same to your agent to stop my service abut all in vain. This is clear violation of my rights and harassment done by you by calling, sending mails, letters etc. That too for that particluar card which till now has not been activated by me. Kindly look into the matter and resolve the issue as early as possible since this is clearly a spot on your service delivery and redressal system.

Regards,
[protected]

I am naga nandhini. 415.00 rupees has been deducted from my account as dp chgs till jan-19) dp charges on

26/02/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is '[protected]', kk nagar branch, chennai

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!

I am Raghavendra Tare. Rupees 826 were deducted from my bank account today saying DP CHGS till jan 19. I have never activated any demat account and never used it either.

This is such a fraud from ICICI bank.
Please resolve this as soon as possible or i will close my account with the bank tomorrow.

I was planning to take car loan from the bank but now i am thinking again.

I am manish kumar tated. Rs. 649 rupees has been deducted from my account as dp chgs till jan-19) dp charges on 26/02/2019. Demat account is fully free account. I don't know what is this charge? There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected]. My registered mobile number is [protected]. I didn't get proper reply from icici customer care as well. Please help me out with this

Rs 1399 has been deducted from my account without my permission against the protection of credit card without my consent.
So please revert the transaction and credit the amount to my credit card account. If i am not getting the money back to my account then i will go for complaint against one assist.
Date of incident: 26/02/2019
Icici credit card no. Xx6007
Relationship no-6353051
Mobile no - [protected]

Dear sir/madam,

I have applied icici bank credit card jan 10th 2019. I have submitted my document to icici person and application also submitted with my signature past 1.5 month i dont get any reply from the application status my application no is [protected]. So kindly let me know the status of my icici credit card. I need the further more information about my card status. My contact no. [protected].

Regards
Raja. M

My name is dipanshu verma,

Recently, my account got charged of all the money it had left, to ecsrtnchgs110219_sr[protected].

I am not sure why this money was charged, and i think this was an unnecessary deduction from icici.

Please check and deposit the amount that you have deducted.

You can contact me on [protected] for further clarification.

Dear sir

For above personal loan account i want to part payment so i request to bank pls tell me the process and about charges if any then they reply below.
Dear mr. Sharma,

We understand your concern.

With reference to your e-mail, as per the process there is no process for part payment on personal loan account.

We thank you for giving us an opportunity to be of service to you.

Sincerely,

Ram charan
Customer service officer
Icici bank limited

Then again i ask for the same then mr sriniwas has called me and told that there is no provision so i request you pls look in to this matter and do needful

Dear customer,

We understand your concern.

As per our telephonic conversation today, we have addressed your query regarding personal loan.

With reference to your email, we inform you that as per the process there is no process for a part per payment on personal loan.

We thank you for giving us an opportunity to be of service to you.

Sincerely,

Srinivas b
Customer service officer
Icici bank limited