ICICI Bank Complaints & Reviews

Dear sir/madam,

I have applied icici bank credit card jan 10th 2019. I have submitted my document to icici person and application also submitted with my signature past 1.5 month i dont get any reply from the application status my application no is [protected]. So kindly let me know the status of my icici credit card. I need the further more information about my card status. My contact no. [protected].

Regards
Raja. M

My name is dipanshu verma,

Recently, my account got charged of all the money it had left, to ecsrtnchgs110219_sr[protected].

I am not sure why this money was charged, and i think this was an unnecessary deduction from icici.

Please check and deposit the amount that you have deducted.

You can contact me on [protected] for further clarification.

Dear sir

For above personal loan account i want to part payment so i request to bank pls tell me the process and about charges if any then they reply below.
Dear mr. Sharma,

We understand your concern.

With reference to your e-mail, as per the process there is no process for part payment on personal loan account.

We thank you for giving us an opportunity to be of service to you.

Sincerely,

Ram charan
Customer service officer
Icici bank limited

Then again i ask for the same then mr sriniwas has called me and told that there is no provision so i request you pls look in to this matter and do needful

Dear customer,

We understand your concern.

As per our telephonic conversation today, we have addressed your query regarding personal loan.

With reference to your email, we inform you that as per the process there is no process for a part per payment on personal loan.

We thank you for giving us an opportunity to be of service to you.

Sincerely,

Srinivas b
Customer service officer
Icici bank limited

Hi Team,

I am an Axis bank account holder and I accidentally transferred 10000 rs amount to one of the beneficiary of your bank and when approached ICICI bank manager he said that the beneficiary who received my amount has some kind of loan (personal/vehicle) and he was not paying the amount regularly, hence whatever the amount that I transferred got deducted as ECS RTN CHRGS. Also Branch Manager informed that my bank can request ICICI bank backend team to hold amount if at all in future if he deposits money in his account then I will be reverted with my amount whatever beneficiary deposits
Axisbank Complaint number: [protected]
Beneficiary ICICI bank IFSC: ICIC0000008
When approached to the beneficiary, he was saying that he is not going to pay the rest of the loan amount and he is not using his ICICI account since 2-3 years and that's my problem.
Please suggest on how can I get my money back.
Your help would be much appreciated!

Yesterday itself, i received a text from icici bank that a sum of rs. 1899/- has been deducted from my account to one assist plan. And it has been done so without my consent or permission. Seriously, i don't need any such plan. I am really really seeking ways to deactivate it and get my money refunded. I did share my concern to [protected]@icicibank.com to zero response from icici bank. Please deactivate this one assist plan and refund my money asap.

Regards
Vaibhav negi

On 4th January 2019, around 9:00 pm I ordered a steam iron worth Rs 1320 from Amazon. I had Rs 75 in my amazon pay balance. so i paid through bank and Rs 1245 were initiated from the bank but the payment was showing as pending and my order was not being confirmed. i cancelled my order twice. no money was deducted from my account till then. When i again ordered the third time. Rs 1245 were deducted from my account and order was placed on 4th January 2019, around 9:05 pm. and no other amount was deducted till then.
When i woke up on 5th January 2019 morning at around 11 am. I saw a message that an amount of Rs 1245 has been debited from my account. I was shocked because the money for my confirmed order was already deducted from my account on 4th January, 2019 at 9 pm. and again the same amount was deducted the next morning for no order placed.
When i inquired from amazon. they claimed that they did not receive any money apart from the payment of the confirmed order that happened on 4th january 9 pm. The bank says that there is no statement for debit of Rs 1320 as the original amount of the steam iron was Rs 1320 and initiated amount was 1245 after the deduction of amazon pay balance. Attached underneath are the proofs of my inquiry and and my SS of my bank statement. Rs 1245 has been unnecessarily deducted from my account and are not refunded till date.

I did a payment from ICICI debit card to Madhuban bapudham 2BHK flat registration of Rs. 254050 as on 25th feb 2019.

The amount has been deducted from my account but in my application it’s showing still pending for payment.
Following are the details of payment;

Bank name : ICICI Bank
Payer account no.[protected]
IFSC code : ICIC0000005
Amount: Rs. 254, 050.
Transaction Id : MIN/V C GDA SCH/[protected]/199047/
Date: 25th Feb 2019

Please find the attachment for my id and payment details

Hi,

I hereby request you to waiver off my current outstanding of rs.60, 000/- (Approx.) as i was out of job for nearly 6 months.

Inspite of being out of job for 6 months i however managed to the minimum amount on due dates.

Kindly consider my request and assist me on the same.

I have been using your card for more than 15 years where there were no late payments or all malfunction on my records.

I had lost my atm card.

When i went to collect my new atm card from infosys phase i branch office. The bank coordinator forced me to take icici coral credit card along with the atm card.

I clearly checked with him, as i do not want to pay any charge for that. I was told its free of cost, even i keep it no charge for that.

Post few months bill messages started coming via sms, i went to the same...

Hi all,

I am having my salary accout in icici bank. But few days back 59 rs/- (29.50 rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.

Please take necessary action.
Regards,
Veeranjaneyulu

Am a icici bank customer. Yesterday[protected] ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. Other wise i will close my account. Thank you...

Dear sir/madam, i dr. Madhuresh makavana, have done two transactions via bhim upi (Upi id= [protected]@upi) on[protected] and[protected] worth rs. 349/- on each day against reliance jio recharge of mobile no. [protected]. Transaction details are as follows:

(1) upi id= [protected]@upi bhim upi transaction no.[protected] date:[protected] time: 20:13:16 rs. 349
Details on sbi account statement to transfer upi/dr/[protected]/indiaideas/icic/indiaide transfer to[protected]

(2) upi id= [protected]@upi bhim upi transaction no.[protected] date:[protected] time: 19:36:14 rs. 349
Details on sbi account statement to transfer upi/dr/[protected]/indiaideas/icic/indiaide transfer to[protected]

Above deducted amount was not refunded till date. Herewith i'm attaching the screenshot of both transactions. So, do the needfull for refund process.

I anupom roy wanted a personal loan via paisabazar.com. Then one executive from icici bank call me to my contact number. Then after some queries he told me that another person will contact me very shortly. Then today some rahul chakraborty ([protected]) from murshidabad berhampore branch asked my salaly. I told my net salary is 24669. I am working in dumkal institute of engg. And tech. After knowing my salary he misbehaved. He told he got double salary than me. And how i expect loan by gettting this low salary. And many

I have a two wheeler loan with icici bank ltd for royal enfield delivered in july 22nd amount of one lakh at the time of they ask the documents i am give the all document, cheques and sign in the ecs form and the date of emi is given 10th of every month. On the month august am keeping the emi amoun i (Inr4314) on my account but they put cheque on 23 on that month i have lost 888 rupees from my account. The telecaller of the icici bank call me and ask again give new ecs form am give them signed and reply to me it ecs will ready within 45 days so need to pay through collection executives till dececember i give the amount for the collection executive in these 5 months bounce charge is nearly two thousand. This january and feburary am not ready to giving the cash on hand of collection executive ask to activate the payment through bank or need letter from company not apply bounce charges am keep emi amount every month in my account company officials say not give less in the bounce charges and they not take any action for pay the amount through bank ask to pay through collction executives every month bounce charge is more than six hundred.

Account number:[protected]
I recently placed a debit card upgrade request through online banking to upgrade to coral debit card. Please see attachment of the service request. The charges mentioned are rs 499+ taxes which will come to around rs 588.

However i was later charged around rs 706. When i contacted customer care, they mentioned i requested coral paywave which is rs 599+taxes and cannot be reversed now.

As you can see in the screenshot, there is only option for coral open selecting, says rs 499+taxes.

I was not contacted anytime on before you sending coral paywave with higher charges and clearly not what i requested.

Please replace the card with normal coral card and adjust the charges or completely cancel the card and revert the charges if thats not possible.

Else i would be closing the bank account itself. This is not acceptable and you are not even acknowledging the mistake.

I have sent multiple emails to [protected]@icicibank.com

Dear customer, txn of inr 399.00 done via debit card of acct xx8190 on 13-feb-19. Info: vin*google vee. Avbl bal:inr 5, 897.54. For dispute, call [protected].

Dear customer, txn of inr 690.00 done via debit card of acct xx8190 on 13-feb-19. Info: vin*google vee. Avbl bal:inr 6, 296.54. For dispute, call [protected].

Dear customer, txn of inr 159.00 done via debit card of acct xx8190 on 13-feb-19. Info: vin*google vee. Avbl bal:inr 6, 986.54. For dispute, call [protected].

Dear customer, txn of inr 270.00 done via debit card of acct xx8190 on 23-feb-19. Info: vin*google t. Avbl bal:inr 3, 535.54. For dispute, call [protected] or sms block 8190 to [protected].

I am facing this problem from last 2 years.

Refund my amount to my account asap!!

And stop this service or whatever is it.

Dear sir/madam
My name is suleman hussain,
Account no. Sba[protected]
Ifsc code of bank - icic0000007
I had paid fee rs 101 at 11:39 pm on 22/02/2019 by using phonepay (Transaction no. P1902222340048167133857) but the transition shows unsuccessful whereas the amount got cut from my account already. When i contact which phonepay costomer care, they tell me that they already had send money from their end, and suggest to contact with the bank.
Please solve my issue, and refund my money

Sub: complaint against the icici collection agent harassment-

(Rohit) [protected]

Dear sir/maam,

As per my conversation with you i need to bring to your attention my experience as an icici bank customer.

My name is bharat anil sharma residing at house no 94 kg 3 vikas puri, 3rd floor, paschim vikas pur, new delhi-110018 had used an icici credit card and it was a old account almost...

I transferred rs 1, 45, 000 through imps on 21st feb 2019 at 7.30 pm from icici a/c to central bank of india a/c.

Transaction remark : mmt/ref[protected]/[protected]

The amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message that said

"dear customer, imps txn ref[protected] for rs.1, 45, 000.00 is timed out at beneficiary bank on 21-feb-2019 19:07:19. Txn status will be updated by bene bank in 3 working days

I had a personal loan account#lpcal[protected] with icici bank of amount 420000. I have authorized my wife to foreclose my loan account. On 17/01/19 my wife was visited the icici bank ltd. Ifsc code: icic0006950. I also signed a check of icici bank of account no#xxxxx1546144 for using foreclosure purpose. The bank official denied the icici bank check which was signed by me saying signature is not matching.

Then my wife used her united bank of india check#090389 account#xxxxxxx293068 for the same. After 6 - 7 days later after enquiring got to know that the check has not been cleared by ubi. Please note the account#xxxxxxx293068 has been maintained with sufficient balance. Moreover the united bank of india bank also charged an amount inr 260 for check return.

Next day my wife was visited her ubi bank to investigate the matter and the bank official said that they need the check to provide a reason like why the check has not been cleared. So my wife requested the icici bank to return the check so that she can investigate with ubi bank. The icici bank official said they cannot return the check as per the bank policy.

Finally my wife carried cash as instructed by icici bank and on 29/01/19, after depositing the loan closer amount by cash and the penalty amount of inr 472 for the check return they accepted the application.

Next day 30/01/19 the bank agent again called my wife and said she needs to visit the bank because there is a miscalculation happened and they forgot to add the interest amount of inr 1049 from 17/01/19 to 29/01/19. On 30/01/19, my wife visited the bank for depositing the interest amount of inr 1049 and finally the loan account has been closed.

1. I want the ubi bank check#090389 account no#xxxxxxx293068 currently with icici bank possession to find out root cause.
2. I have been charged inr 472 for check return then why not icici bank would be charged for their mistake as well?

I have already complaint with [protected]@icicibank.com and followed up multiple times but still did not get response on #sr[protected]

Thanks & regards,
Anup