| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
Many years ago, i was holding a credit card bearing number [protected]. Which was life time free, as i was told. Further to state that this card is not being used since many years.in few months ago, i received a statement at my home, in which icici bank, charged a renewal fee of rs.235, which i did not paid on the assumption that it not in used and requested to cancel the same.
No i received another statement showing dues of rs.498, increased due to charges of late fee and gst.
My complain is that i have neither i have been asked for renewal not i given any such consent to any body. So the charges should be waived and card can be cloased for ever.
Feb 23, 2019
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2019
ICICI Bank Customer Care's response Dear Customer,
We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5kvp4) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Samarpalsingh [protected]
We regret the inconvenience caused. Our official will get in touch with you.
Regards,
ICICI Bank Customer Service Team