ICICI Bank Complaints & Reviews

Am an icici bank customer. Today 8/03/2019 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email i'd - [protected]@gmail.com

Regard
Ghanshyam
[protected]

Payment of credit card no. Xxxx1002 in name of k madhumal was due on 01 mar. As i was out of the country payment date slipped and i made payment on 06 mar. I contacted customercare on 06 mar and i was told that regarding waival of late fee supervisor will call within 48hours but i did not receive any call.
I have received statement dated 12 mar in which against card payment of rs 19447/, late payment fee of rs 750/ + gst rs 135/+ interestrs 1148.24+ gst rs 206.68=total rs 2239.92 have been levied for a delay of 5 days. I. E. Whopping 11.51% or 69% per month.
I am a defence officer retired in 2014 and my salary a/c stayed in icici bank and levy of exorbidant charges is apalling.
I again contacted customercare yesterday and got same response, : wait for 48 hours. Please look into the matter

I was paying fees of railway form (Reg no [protected]) but transaction failed and balance deducted on 11/03/2019. But i have not received my deducted balance till now and i have sent 2 complain mail but they are not giving any response.

Application name - railway recruitment board
Application no - [protected]
Application name - railway recruitment board
Application no - [protected]
Examination name - cen 02/2019 for paramedical categories
Date - 11/03/2019
Time - 5:39
Candidate name - sanjay singh
Customer card holder - arun saini

Dear sir
I request you to pay my amount as soon as possible. My self jyoti from bhubaneswar i waspaying my loan amount but it was cut by [protected]@icici the amount was rs 5085. Sir it was really urgent for me. My loan date is march 19. Please clear me this before my loan date. Its an request you please refund it to me. I am belongs from a poor family and the amount was to big for me to earn. Its my hard earning money i beg you sir please refund the amount as soon as possible sir.

Hi
I am jyoti from bhubaneswar. I was paying my loan amount but its was debited by [protected]@icici. On march 12 2019. I was sending you the attachement of payment that you can also check it. Please refund my money as soon as possible because it is my loan amount loan i have to pay at march 19 2019.. I beg you all to pay my money urgently. Once again i requsted youto pay my money it was rs 5085. It was an a huge amount so please refund me back.

I have been using my Internet bank account for long and now its saying it is disabled, I called customer care about a month ago and the customer care representative said that she activated it again but it never got activated. Also i am seeing an option to generate password using registered email but when i go to step 2 i dont see an option to give email address.

This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service !!!

How do I get the internet banking user id reactivated?

I was paid my loan amount of kreditbee but it was deducted by [protected]@icici.the amount was 5085 rs.it was so urgent please repay it as soon as possible.my loan amount was paid on 19 march please repay it to me as soon as possible.it was so urgent i need my money to my account urgently.
please dont be fraud i need my money .i need it.i was not rich.itwas my money to repqy the loan .

Today i observed that money got deducted from my icici account stating regarding ecsrtnchgs. But i haven't received any call or sms. I would like to know is this default deduction from bank regarding any service or is it something fishy.. Atleast i need acknowledgement before doing some transactions on my account.. I will seriously take this into consideration if it happens again.

Dear team,

Lien was activated in my account due to non payment of credit card dues. I have reminded many times to the bank that i am facing some financial issue so remove all pently and interst and finance charge and convert all my emi in 36 months so that my cibit do not hamper, or else please settle in one time payment.

My mobile no [protected]

Before one month i got ransom call about one assist plan and they says just hear our plan. After he tell plan he says u got other call in a minute for asking have u hear detail about one assist plan. Then i got call as he says and i say yes i heard, then he says ok thank u and now when my salary is put in my account they deducted sum of 1899 what the hell they do with icici customers. Is this is a service? I want my whole refund of amount 1899 either i go to my icici bank and raise complaint. Kindly do the process and i need a rply on this.
Mobile number [[protected]]
Icici bank customer

Hello icici,

My name is manish indolia using coral credit card# [protected], in the month of january due to some unavoidable reasons was not able to pay the total amount due.

But after confirming with your executive, made the minimum amount due to avoid interest charges, unfortunately current month statement carrying interest charges.

Kindly reverse the same so i will make the payment of the remaining balance after deducting the charges or i need to close the credit card account if force to pay the interest charges.

Kindly contact me on [protected] & [protected].

Appreciate your assistance & timely help.

Attached is the screenshot of the statement.

Regards,
Manish indolia

Today i got debited with a taxation. Amount of rs. 797.68 from my icici bank account in the name of some 'vsi*digital riv'.
I never made this transaction or i do not have any clue or information about the this transaction. Even in the bank statement there is no clear details about the transaction. I wanted to know the transaction details and block this payment if it's a fraud payment.

I did apply for icici bank credit card and received in time as well. However, i did not activate the card and hence, did not use as well.

After a year, i was charged an annual fee, wherein during the time of issue i was clearly informed that the card is lifetime free of cost.

My point is:-
Firstly, i did not activate the card. I did not use the card at all.
Secondly, i was informed that it is life time free of card card. How come i am charged now?

Hi all,

I have my credit card no [protected], it was not used for long time, i have received the sms stating that i need to pay 3000+. But i have not used this card anywhere and also i couldnot fetch that details through online. May i know the transaction details which i have done for 3000+. Because i have to settle this amount (If it is realy i spent) and it should not affect my cibil score.

I have not received any mails.. I got only sms after long time to pay the amount. Last week i called over the phone to customer care they said that i have redeemed the rewards points for my old card, redeeming the rewards points they have chareged 100 rs, for that 100 rs i have not paid, hence interest and penalty 3500+ for that 100 rs.. So i have requested to revive the amount, they said that with 3 days please pay 1500rs or else you have to pay that 3000+ full amount this will be affect your cibil score and you cant get any of the loan from any bank like that they have threatened.
So i dont know what i shall i do for that?.. Either i need to go for consumer court or i need to talk to icici bank customer care to settle the amount. But at last i cannot afford that full amount.. For 100 rs (That also previous card of redemption points) they will be charging more than 3000+ not acceptable.

Kindly let me know the details and prodedure to close this issue.

Regards
Kumar
[protected]

Hi all,

I have my credit card no [protected], it was not used for long time, i have received the sms stating that i need to pay 3000+. But i have not used this card anywhere and also i couldnot fetch that details through online. May i know the transaction details which i have done for 3000+. Because i have to settle this amount (If it is realy i spent) and it should not affect my cibil score.

Kindly let me know the details and prodedure to close this issue.

Regards
Kumar
[protected]

I received the mail from icici credit card branch to pay credit card joining fee of 500 + gst, but i haven't even received the credit card yet.

Feb 6 - application acknowledged. Ref no: [protected]
Feb 25 - application approved.
Mar 2 - dispatched to bank. Courier id (Awb [protected])
Mar 4 - i raised a complaint to their customer care stating again to deliver the card to their bank branch, as it would not be possible for me to receive the courier.
Mar 5 - again the courier got re dispatched to bank.
Mar 10 - i'm asked to pay credit card joining fee 500 + gst (90).
Mar 11 - again bank refused to accept the credit card.
Mar 11 - again courier re dispatched to bank. Courier id : (Awb [protected])

It is frustrating to keep receiving calls from their agencies to apply for credit card and now i need to run behind them to actually receive this credit card.

And it is completely strange for me pay the bill for a credit card, which i don't have.

Images attached for reference.

My contact mail id : m. K. Er. [protected]@gmail.com
My mobile no : +91 - [protected]

Your casher is too slow.. He doing his work like govt. Employee. My account is in the same branch and i was irritated from him... He take minimum 20 to 30 minutes per customer to make them payments or deposited money into customers.. So, i kindly request to you that please look over the matter and as soon as possible solv it.. Its a humble request from your customer... Thanking you...

I have unauthorized atm withdrawal of rs35000 from my icici account on 24 feb 2019. I have raised sr[protected] against this withdrawal which is not done by me. Sr raised on 25 feb 2019 and i have submitted all necessary documents asked to me at nearest icici branch. But still my case not resolved. On the day o[censored]nauthorized atm withdrawal i have my atm with myself and i ensure that i have not given it to anybody on that day. I have also submitted police fir copy.

I want to repeat the complain of abusive and threat calls against icici recovery agents from delhi miss jyoti. He again called today 11/3/19 in my number from her mobile no. [protected], [protected] and [protected] and again gave threats and abusive languages to my friends and relatives.
In spite of settling all the credit card matter 9 years back i am getting these calls from icici bank recovery agents.
I want to take legal action against icici bank and also will file a police case against all these recovery agents if these calls not stopped immediately.
I want icici bank to take action immediately against their recovery agents immediately or else i will initiate both police and legal actions against icici bank with immediate effect.

Avik mitra.
[protected]

Without my consent, rs. 2000 has been deducted from my account on 11/03/2019 to 'dr. Tran for funding a/c [protected] 4730'.
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back and also want to get unsubscribed from any additional policy and don't want to face these deductions in future. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding a/c [protected] 4730 is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.