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ICICI Bank Complaints & Reviews

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3.3

Updated: Mar 18, 2026

Complaints 23775

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ICICI Bank reviews & complaints page 517

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Address: 411047

My name is sagar salve and i'm holding a salary in icici bank for the past 3 years. I just saw today when i checked my account online, that 9 time i have been charged posdec chg of rs. 29.50 each on december 20th 2018 and the description says:

1 20/12/2018 posdec chg/13-12-18
Dr inr 29.50.

I[censored] see my bank statement there is lots deductions in past 3yrs. I am ignoring but at this bank deducting 9time postdec charges.
So i am requesting please refund my whole postdec charges from last 2 yrs to till date.

Jan 21, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

ICICI Bank Customer Care's response Dear Sagar Salve,

We have made a note of your concern. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Sir,
I am totally harrased from the service icici bank is providing about 10 times posdec charges deducted from my account which was completly without any reason without prior warning. I am totally dissatisfied with their such approach to their customers as well resulting in loss to customer.
Kindly work forward to resolve my problem as well refund my money back as it matters a lot to me.
It is hard earned money as i am earning about 10000 per month. Such a loss will destroy me and my family.

Acc holder name — sandeep kumar
[protected]
Dist fatehabad
Haryana

Jan 21, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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N

Nagaraj C Raj

from Dharwad, Karnataka

Dec 21, 2018

Refund amount

ICICI Bank Customer Care's response, Dec 21, 2018

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5j782_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Ð

Ðj Mani

from Adoni, Andhra Pradesh

Dec 21, 2018

I was recharged Jio 50rs payment was done but recharg was not successful

Ðj Mani's reply, Dec 19, 2018

I want recharg right now

ICICI Bank Customer Care's response, Dec 21, 2018

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5j782_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka, 560024

I, am krishna nand pandey, have been an account holder in icici bank, icici tower, 1 commissariat road bangalore branch, for last five years. Due to some circumstances i had to withdraw amount in the month of jul 2018, keeping rs 11275/- balance in my account. Despite maintaining more than rs 10, 000/- in the account, bank withdrawn mabchgs +gst rs 305.71 for jul18, rs 708 each for aug 18, sep18 and oct 18. (Total mabchges rs 2429.71) without any notice or pre intimation.
2. I would like to request to kindly look into the matter and refund the charges at the earliest.

Thanks

Jan 21, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

ICICI Bank Customer Care's response Dear Krishna Nand Pandey,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5j784) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dec 24, 2018

Updated by kspd UID (a5j784) My contract No is [protected]. email ( [protected]@gmail.com).
I, am krishna nand pandey, have been an account holder in icici bank, icici tower, 1 commissariat road bangalore branch, for last five years. Due to some circumstances i had to withdraw amount in the month of jul 2018, keeping rs 11275/- balance in my account. Despite maintaining more than rs 10, 000/- in the account, bank withdrawn mabchgs +gst rs 305.71 for jul18, rs 708 each for aug 18, sep18 and oct 18. (Total mabchges rs 2429.71) without any notice or pre intimation.
2. I would like to request to kindly look into the matter and refund the charges at the earliest.

Thanks...

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K

kspd

from Chengalpattu, Tamil Nadu

Jan 4, 2019

There has been no response from customer care as on date nor any official of the bank contacted so far.
Request to address the issue at the earliest.

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Address: Hyderabad, Telangana

Website: icici

Dear sir,

My account was debited as ecsrtnchg 472 inr for many times. I dont understand what is ecsrtnchg and every month my account was debiting in this. Please find the snapshot of the bank ministatement.

Account number:[protected]

Thanks & regards,

Ganthagoru chiranjeevi
[protected]

Jan 22, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

ICICI Bank Customer Care's response Dear Ganthagoru Chiranjeevi,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 560037

Website: ICICI

I am an icici bank customer. On 18 dec 2018 ecsrtnchg charged 413 rupees, on 8 december 256 rupees and on 16 november 156 rupees. I don't know what the charges ecsrtnchg... The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good. Please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Pavan

Jan 24, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2018

ICICI Bank Customer Care's response Dear Pavan Nagabhushanam,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra, 400053

Dear sir/madam
I am a holder of icici fixed deposit receipt
Folio no 204if0037070 cumulative (B/i)

Fixed deposit receipt number 204i0011718 c 24

Date of maturity: 01/03/2003

I want to know the status of my account and how do i proceed further on
This whom should i contact?

After submiting a complaint on this forum i had received a call from your customer service wherein i was asked to scan and mail the fd certificate to [protected]@icicibank.com and that they would follow up.

I have done the needful and have emailed the document to the id requested, and have not received any response thereafter.

Request you to kindly look into the same.

Please mail me the details on [protected]@gmail.com

Awaiting a response.

Thanks

Pearl borthwick

Jan 20, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2018

ICICI Bank Customer Care's response Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: 783127

Dear sir/madam
I have applied for icici credit card and i got a massage "dear customer, credit card - fresh for your account xx0000 has been sent by speed post, ref. No. Ea[protected]in on 26-oct-18".. Whenever i check for its status and result found 04/11/2018 03:09:00 guwahati nsh item dispatched. I still didn't get...

Card delivery address-add-vill-barkolia surjomoni po-ravatary dist-dhubri, assam pin-783127

Regards

Name - gazi rohman
Add-vill-barkolia surjomoni po-ravatary dist-dhubri, assam pin-783127
Email-gazi. [protected]@gmail.com
Name of bank - icici bank, dhubr branch
Ifsc code-icic0001322

Jan 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2018

ICICI Bank Customer Care's response Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: 700009

Website: [email protected]

1. Certifcate no.521 to 523 in the name of subhas guha thakurta & satyajit guha thakurta

2. Certificate no. 527 to 529 in the name satyajit guha thakurta

3. Certificate no. 524 to 527 in the name of pratima guha thakurta

4. Certificate no. 530 to 532 in the name ila guha thakurta

The above certificate redemption date has been expired on 31.10.2018, kindly forward us your cell number & address to send our original certificate for redeem the amount in our bank account.

Jan 20, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 19, 2018

Updated by D. CHATTERJEE We want to Redeem the Bonds.

Verified Support

Dec 20, 2018

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5j4s5_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Indore, Madhya Pradesh, 453555

I have been wrongly charged amount of 199 Rs from my account for Google VIN*GOOGLE*Hea. I have not subscribed for any service from google nor did i pay for any service from google. How can the amount be deducted from my account XX6810 on 19 Dec. Without any OTP the amount has got deducted. This is the second time it has happened. Contacted customer care they are asking for blocking the card why should i block the card here.

Jan 22, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2018

ICICI Bank Customer Care's response Dear Prakash,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5j5p2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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On 8th dec'2018, i had tried withdrawing money from nbk atm at kuwait airport using a icici international coral debit card. Somehow i was not able to get the cash as one blue screen error happened but i got the cash debit error message.

Later on 10th dec'18 i have informed the customer care lodging a complaint no - sr[protected]. They mentioned it would be resolved withing 7 working days but no actions had been taken yet.

Jan 19, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

ICICI Bank Customer Care's response Dear Sakti Prasad Jagdev,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: Ahmedabad, Gujarat, 380015

Website: www.icicibank.com

18 december 2018
Subject: undue interest charge and igst on credit card payment
Reference no. Icici credit card no. [protected]
Dear sir,
I bhagwandas agrawal am icici credit card holder, in my bill of 19th november i have been wrongly charged with rs. 2275.10/- which includes interest charge and igst i. E. 1813.81 + 461.49 respectively. But on the contrary my due date to pay was of 6th november for which i paid my bill amount way before time that is on 3rd november through click to pay attached below my sbi account statement which even after repeated mails and calls to icici has failed to reverse such wrongfully imposed charges.

Hope to receive a positive response by providing a speedy reversal.

Regards,
Bhagwandas agrawal
[protected]
3, kameshwar park society
Bh gold coin complex
Near jodhpur crossroad,
Satellite - 380015

Jan 20, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

ICICI Bank Customer Care's response Dear Bhagwandas Agrawal,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 721133

Dear Sir,
My name is Deepak Das. I am from West Bengal. Paschim Medinipur

I had a money transaction of 15347 rs. through BHIM app to this link -
http://bit.rnlic.com/r/lJPbF7 via
[protected]@icici (payment gateway) at 15/12/2018.
Transaction id is[protected].
Screenshot attached. Till now the money is not updated to reliance Nippon.
Please help me.
Thanks and regards

Dec 18, 2018

Updated by Deepakksy Please return my money as soon as possible

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Address: 110025

Sir,
This is haseeb ur rehman from delhi and my account no is :[protected]
Ac holder name:-bernard developers pvt ltd

Sir, today i had revieved a msg from icici bank stating that cheque isshued 811307 of inr 3200000 has bounced due to funds insufficient.
But i want to make this in your kind knowlege that no sach check has been isshued by me.
Not even above mentioned cheque but any cheque in the past three years (Approx) had been isshued by me as i had resigned from the compney in 2013 as a director
Plz find and take strick action against this.
Regards
Haseeb ur rehman shamsi
Cont:-[protected]
Email:[protected]@yahoo.com

Jan 19, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi, Delhi

Website: Www.icicibank.com

My icici bank account is debited with 1899 rupees as oneassist plan activated without my permission. The amount should be refunded as early as possible as this plan is not required by me. My details as follows
Account no[protected]
Name - ashish kumar jain
Mobile no - [protected]/ [protected]
Mail - [protected]@yahoo.com

Such kind of cheating is doing by one of the top private bank is shameful.

Jan 19, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 560004

Hi team,
This is karthikeyan govindaraj and i have applied for the credit card on november 24th but till now i have not received any revert from your end i want to know the status of my application and i want to get my credit card as soon as possible. I am waiting for the positive results from your side. Because i was fully fed up with the response given by you. Executive who collected and verified my documents is mr. Sreenivas and his contact number was [protected]. Take the necessary action and revert soon
Name : karthikeyan govindaraj
Mob : [protected]/[protected]
Application number : a[protected]

Jan 18, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Theni, Tamil Nadu

Website: www.oneassist.in

Hello Sir/madam

I Received SMS from ICICI BANK that RS-1899/- deducted from my Debit card for ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
date of incident : 4 Dec2018
Debit Card No.xx1746
OneAssist Relationship Number : 306661

ICICI Bank customer support has been notified about the posted complaint.

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Address: Hooghly, West Bengal, 712405

Dear sir,
I am Lakhsmikanta das. I have two "ICICI only vimal vaatsalya Bond's " which certificate no is 17107-8. All Bond's and cancel cheque are send via Indian post to ICICI registered office: ICICI tower s, Bundra-Kurla complex, Mumbai -400051. The ICICI bank received my Bond's 14.11.18 at 2.30 pm. But till now I haven't received any acknowledgement message .So sir I requested you to pls inform me as soon as possible.
My Contact no:[protected]

Jan 19, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Raipur, Chhattisgarh, 492001

Against sr no sr[protected] dated 22.11.2018 and many more such complain numbers (Mail communication attached).

I made an transaction with policy bazaar.com for car insurance @ kotak insurance for rs 14970 /- dated 16th july 2018.

Which was made cancelled and the refund from insurance company was initiated on 5th sep 2018 (Copy attached) with refund id = 70955 and arn no mentioned in attached copy.

All these documentsments have been submitted to icici bank through mail i provide by their customer care. Still no response.

Jan 18, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Telangana, 500001

I (Pawan kumar jain) had taken a bond of your icici bank in 1999 i. E (Icici bajaj scooter bond) baring bond holder number[protected] and certificate number (19602) and it is getting maturity done in 2023. So i would like to know the value of the bond till the present date and in case if break the bond by the end of the month what would be the approximate amount i receive so kindly mail me the particulars about my bond. Mail id is ([protected]@gmail.com).

Jan 23, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Hi sir/madam,

I had purchased my two wheeler motorcycle (Ka05-ju-5525) from kathriguppe showroom. I had taken vehicle loan from icici bank. I have cleared all the emis. Currently i am not able to find the loan clearance & noc letter from icici bank. Request you to please issue me loan clearance & noc letter at earliest.
Loan account number: itbng[protected]
Name : lavanya h g
Email : [protected]@gmail.com

Jan 20, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Recent comments

The bank is crooked. Nodal officers are crooked, they do not take calls. The MD is awre but least concerned. The banking machinery stonewalls the victim. Sr citizens are made to go to Police or file l...

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