ICICI Bank Complaints & Reviews

I have applied for personal topup loan above the existing personal loan. They called me regarding interest and loan amount. Iam not agreed with interest and the loan amount. I told them hold and asked few days time to confirm. But without my knowledge they credited the amount. How can i cancel. Its is very expensive for me. Now from bank no one responding to phone. Pls give me the solution. I want to cancel the loan amount credited.

This is srikanth Meduri, 700 Rupees has been deducted from my account as(IN[protected] DP CHGS TILL SEP-18)DP charges on .
I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction.

I need justice and my money back immediately.My Account Number is[protected].

Am an icici bank customer. Running month i. E. November 2018 5 times money has been deducted from my account as ecsrtnchg charged of 1769 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is anji. [protected]@gmail.com

Hi, i am shalomsandesh... I lost almost rs. 500 through this vin google in three transactions.. First rs.49 then rs.129 and now its rs.320 without my knowledge... It is highly unauthorized.. Its a very big scam.. Continuously the amount deducting is increasing... Please refund my money back and make sure to stop this transactions further and look that they donot occur once again

Sir,
I get my icici credit card 2 month ago and till now i am not open thier credit card from envelope and i get message from icici bank dear customer, total amount of inr 999 and minimum amount of inr 100 is due by 05-nov-18 on your credit card xx6007. Please ignore if already paid.
I contact customer care about that, they said me that i activate one assist service, no such service activate by me... Deactivate this and revert back that money... Icici bank agree to revert back that amount and assure me... But today i get another message that... Dear customer, stmt for credit card xx6007 has been sent to [protected]@intecc.com. Total amt of rs. 1677 or min. Amt of rs. 180 is due by 06-dec-18.

Till now i am not open my envelope, i am not generating any username password... Yhen why that much amount is deducted without my permission..

Plz revert that amount as early as possible

Name harshit gupta
Credit card link to my mobile. [protected]
Address pipliyahana indore

Hi,
I was doing flight booking through yatra.com. Rs 17501 was deducted from my account but the transaction was failed. I approached yatra team but they haven't received any amount.
I already informed icici customer care representative regarding the same. The transaction date 23 nov 2018 and it's nearly 2 day but haven't get any response.
Please look into this.

Regards
Prabhat kumar

Hi My name is V Balasubramanian. I got message amount deducted from my saving account ****2177 (26/11/2018 VIN/GOOGLE *Goo/[protected]/0 Dr.1, 300.00 Info: vin*google The available balance.)
but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

Hi
I had placed an order on myntra on 14 nov18 for rs 3017.20 order id[protected]-8673703 for 2 items in my order, the seller on myntra went out of stock for one of the items and my order was cancelled subsequently on 17 nov18 and according to myntra my refund was also processed by them on 19 nov amounting for rs 2657.64, they provided me with bank reference number - [protected] for the same. I immediately called icici bank for the same issue but they told me to wait more and they couldn't locate my refund with this reference number provided to me by myntra. I had placed this order through my icici bank debit card first 6 degits of card 479932. My icici account number is sba[protected]. My icici account was debited for 3017.21 on @14nov transaction id sb498800, a part of the order was latter cancelled on 17 nov for which 2657.64 refund was to processed. My registered mobile number is [protected]. Till date i recieved no refund in my account and no one is helping me in this regard

This is the last time i am giving the details-i do not want to answer this same questions again.

I had registered for a amazon we services certification exam on 6th and cancellated the same that very day.
I received a mail from psi-vendor for aws who conducts exams that my money was refunded.
After 48 hours i sent mail to their support that i had not received the refund.
They replied back saying it can take upto many days depending on the bank and to check with bank.
I kept on mailing them after 10 days and lastly the sent me the mail with the refund reference no to check with bank.
Now i am attaching all the mails communication in pdf format to this mail. You will find they are claiming to have refunded and even have given reference number proof for it in a pdf.
Please check why you couldn't receive the refund and raise a dispute.
Mode of transaction - online
Date of transaction:06/11/2018
Transaction amount:11, 314.76
Reference number-4869839.

I have given full history of the case. If someone new comes in and asks same questions again in this query reply i would have to contact the grievance team with the names. Its been a week and i can't have more patience sorry.
My phone number is [protected] and don't call me after business hours.

Icici employee called me explaining the plan about one assist 2 days ago.

And yesterday i see rs 1899/- getting deducted from my account.

I had not expected this from icici bank. I always recommended everyone that icici bank is good and has good service.

Disappointed!!!

I want my money back as soon as possible.

Account number[protected]

Initially we received a call for one assist service and without our agreement the service is activated by deducting rs 1899/- from my account on dated 11th aug 2017. Now again renewal also happened by deducting rs 1899/- on dated 2nd aug 2018 without my agreement. Please deactivate and reverse my total amount.

Customer details
Name: snehalata sahoo
Savings account no.:[protected]
Branch address: icici bank ltd, shop no 64 and, part of 65, d block, sobo center, south bopal ahmedabad, ahmedabad, gj, in, 380058
Ifsc code: icic0003465

Dear sir

My customer transfer some payment unknown account please help to transfer my correct account no

My account no is
Icici bank
Sb account no[protected]
Ifsc code icic0002190
Name s. Manikandan

Mistake account no
Is[protected]
Ifsc no icic0002195
Name sirjdeen asan moha

Payment details
Date 13.11.2018
Amount 1560 imps
Transaction i'd fm18111309aczc

Date 21.11.2018
Amount 2800 imps
Transaction id fm18112115bcrh

Please send our payment my icici bank account

Regards
S. Manikandan
120 lakshmi koil street
Voyalur village and post
Minjur 601203
Mob no [protected]

I am an indian citizen currently working at gabon. My salary is credited in my indian saving account no.[protected] after getting converted from euro to indian rupee but the rate at which the salary is credited in my account is usually very less.
My salary was credited on 16.11.18 when the rate of conversion of euro was 85.21 but my salary was credited at the rate of 79.62.
Kindly clarify

P. S. All the other banks credited the salary on the same day @80.51 (Minimum)

Dear Sir,

I'm using icici bank coral credit card and icici account from past 5+years. I made all the payments with out any issues.

But last month is my payment due date i.e. 26 oct 18 and total bill was ₹ 13979, Which have already paid with complete total due amount on 28 oct . when i see the current statement, they charged penalty under auto debit return fee and [protected]@18% of ₹ 450+81.
When I complaint to customer care executive they said It is wrongly deducted but refund can' t done as there is no such policy.
This time I feel cheated despite timely deposit my bills.I have been using icici as my salary account but i feel like they are charging wrongly and rven the customer care executive taking my complaint keeping me on hold and later disconnecting the call it almost took 1+ hour to talk to them this is very unprofessional of them
Please intervene in this matter and get my hard earned money refunded. SR[protected]
Thank you.

Am an icici bank customer. This month ecsrtnchg charged 472 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is yns. [protected]@gmail.com

To,
The chief branch manager
Icici bank
Main branch

Subject: charge dispute "refund never processed"

Dear sir,
I have cancelled on order (One plus 6 refurbished) from amazon on[protected]. Payment done by icici credit card ([protected]) through emi 24 months. I received confirmation mail from amazon
A refund of 26499 rupees was successfully processed on[protected] to my account. This amount should have been credited to my icici account, but i have not received the refund till now.

I have called the icici bank of india customer service and also emailed all the details many times including the unique transaction reference refund number [protected] but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

Ketlin kelawala store is my office address, and the card holder 'mahammadsadik bhai s vhora" does not belong to my office neither hv any relation with same. I expect for an explanation from the bank and if card holder have submitted any address proof regarding our office address please inform us about it as soon as possible. Hoping for an immediate action.
My contact no.[protected]

We had women savings account since 4 years. As per the norm, we need to have one rd running to convert this as zero balance account. However, rules have changed, no notification has been sent (No communication)
Now as per bank one need maintain min 10000 inr as balance failing which mab charges will be debited to account. Now we had noticed that there are charges debited but no notification via email or sms (No communication)
After enquiry with cc, we have been asked to visit branch, when visited bank staff including manager has no clue on this product and he said that min rd value has been increased (Just to send us away). But when insisted further about no communication to customers, they just argued that communication has been sent and he cannot give any details. Again, they asked to to contact customer care and no help can be offered. That means banks can change policies without intimating to customers and start debiting from their accounts. This icici bank cannot be trusted.

Alert @ icicibank.com
7:28 pm (25 minutes ago)
To me

Dear customer,

Greetings from icici bank.

A purchase of inr 50.00 has been made using your debit card linked to icici bank account xx2548 on 22-nov-18. Info: vin*google *ser.

The available balance in your account is inr *.97.

In case you have not done this transaction, please call on [protected].

Never share your card number, cvv, pin, otp, internet banking user id, password or urn with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

Looking forward to more opportunities to be of service to you.

Sincerely,

Customer service team
Icici bank limited

This is a system-generated e-mail. Please do not reply to this e-mail.

Dear icici bank,

Few days ago i got a call from icici bank representative to offer a credit card. I am salaried person and after checking everything they told me that i am eligible to get a credit card. Then i applied and shared them all my documents.

But now i got a mail saying that 'application rejeted'.

If you are unable to provide or if i am not eligible then why you called me and collected documents? Is that the way you serve a customer? This is really irritating and unexpected. Why are you wasting our time?

Seriously, in future i will never accept credit card from your bank.

— soni