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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
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K
kishormahesh
from Delhi, Delhi
Dec 4, 2018
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Address: 393001

Ive buy a tvs apache bike @7 year ago. My loan agent tell me to give cheque of rs 1910/month. After some month my cheque get bounce cause of delay salary of my company. Icici bank collector call me for instalment & he comes my home to collect a money of instalment. I was shocked to here my monthly instalment is only 1450 or some think. I assure that to see that money figure in official list of bank. I question him that why i pay 1910/month while i have instalment only a 1450 or something?
Now i want to buy a new car but cibill showing that error... So please do the needful in my netter
ICICI Bank customer support has been notified about the posted complaint.
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    E
    Enborbanlum marthong
    from Itanagar, Goa
    Dec 4, 2018
    Resolved
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    Resolved

    Address: East Khasi Hills, Meghalaya, 793001

    I am icici customer. My money got deducted in my account 4 times only in one single day without my information and this is not the first time. Before you have deducted 413/- 5 times and today 472/- 4 times and 412/-1times so all total it will come around 6000/-. So please check your records and return back my money. My mail id is [protected]@gmail.com
    Jan 4, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 04, 2018
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    I am not getting my credit card statement. Every time I have to call for the same. during payment due date I am not able to contact the customer care executive. Today I made more than 9 calls.
    sivakamini's reply, Nov 29, 2018
    send the statement regularly
    ICICI Bank Customer Care's response, Dec 4, 2018
    Verified Support
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hwff_1) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      V
      Vivek Choube
      from Mumbai, Maharashtra
      Dec 3, 2018
      Resolved
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      Resolved

      Address: Thane, Maharashtra, 421201

      Dear sir,

      My dad had a credit card and at that time the icici lombard executive called for insurance for the sale of insurance.

      At that time my dad was unaware of credit card procedures, so that executive asked for credit card number and my dad gave him the number.

      The amount was deducted and my dad was unaware of this incident, so he dumped all the belongings of the credit card documents. The case is of 2005 and it required to be resolved.

      Contact no [protected]

      Regards

      Vivek chaube
      Jan 3, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 03, 2018
      ICICI Bank Customer Care's response
      Dear Vivek Choube,

      Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        E
        easyshah
        from Noida, Uttar Pradesh
        Dec 3, 2018
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        Address: Kolkata, West Bengal, 700001
        Website: easyintercom.net

        SIR,
        since many years[17 years] we are out side of country USA AUS when I was in India we buy few ICICI Safty Bond Money Multiplier bond in the name of me my wife and my children may be you deposited my and my wife's money but we did not received our children's money back now they both are above 21 now we are in India can you please let me know about if possible easyintercomATgmailDOT com it will be help full in our retirement life Please
        BondHolder#3081-282 Certificate# 17454 Distin# 25506- Vandana Shah
        BondHolder#3081-280 Certificate#17452 Distin# 25504 Ramesh shah
        BondHolder#3081-281 Certificate#17453 distin#25505 Varsha Shah
        ICICI Bank customer support has been notified about the posted complaint.
        Dec 03, 2018
        Updated by easyshah
        Please help us in our retirement life and our children too.
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          S
          samba.ssr
          from Bengaluru, Karnataka
          Dec 3, 2018
          Resolved
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          Resolved

          Hi,

          I have redeemed my reward points which i got by using icici credit card. From those points i got 4 flipkart coupons worth of rs. 4000.in this one coupon is not working worth of rs.1000.

          I have contacted bank regarding that, but not getting help from bank and they told me to contact flipkart for that. I have already contacted flipkart regarding this, they said they are not responsible for that, then to whom i have to contact.
          And customer care also not reachable to contact, if i call them i have to wait for so long time and they wasted my 40 rs.

          I have raised so many requests regarding this thru net banking, those tickets are closed with out resolution and with out proper comments. I am not getting any help regarding this and they wasted my rs. 1000 worth of money.

          These are my request numbers.

          Sr[protected]
          Sr[protected]
          Jan 1, 2019
          Complaint marked as Resolved 
          Finally they provided correct pin for the voucher and it is working now.
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 03, 2018
          ICICI Bank Customer Care's response
          Dear samba.ssr,

          Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            H
            Himanshi_garg
            from Jodhpur, Rajasthan
            Dec 3, 2018
            Resolved
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            Resolved

            I have mistakenly transferred 600 from my paytm wallet account number [protected] to an icici bank account holder in puna kumbhariya, surat branch.. I want to transfer to ky friend's account but mistakenly entered 1 wrong digit and it got transferred in someone else's account.. The account number in which it was transferred was[protected]..

            Ifsc - icic0001389

            I transferred the amount on 02 dec 2018 at 7.00 pm..

            Please look in the matter and talk to the beneficiary about this matter and return me the amount back..
            Jan 3, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 03, 2018
            ICICI Bank Customer Care's response
            Dear Himanshi_garg,

            We are from ICICI Bank and are sorry to hear about your experience. Please approach Paytm regarding the discrepancy. We will extend our full co-operation and assistance.


            Regards,
            ICICI Bank Customer Service Team
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              S
              Stoney Raja
              from Delhi, Delhi
              Dec 3, 2018
              Resolved
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              Resolved

              Address: Krishna, Andhra Pradesh, 521456
              Website: loan.icicibank.com

              Dear mr. Stonee,
              Congratulations! We are pleased to inform you that your icici bank personal loan application through www.icicibank.com has been provisionally approved, subject to internal policy checks. You are eligible for availing the facility and your application id for future reference is pl[protected].

              Details of your icici bank personal loan:
              Product type
              Personal loan
              Loan amount
              ₹50, 000/-
              Applicable tenure
              36 months
              Offered rate of interest as on november 27, 2018
              15.25% fixed
              Emi for loan amount and term offered
              ₹1, 739/-
              Total fees (Including gst)
              ₹1, 149/-

              Please approve my personal i gave details in application
              Dec 3, 2018
              Complaint marked as Resolved 
              Dear sir/Madam Please approve my personal loan details as soon as possible thank you G. Raja Stonee SCERT, AP Ibrahimpatnam, Vijayawada
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                Stoney Raja
                from Delhi, Delhi
                Dec 3, 2018
                Resolved
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                Resolved

                Address: Krishna, Andhra Pradesh, 52456
                Website: ICIC bank

                Dear mr. Stonee,
                Congratulations! We are pleased to inform you that your icici bank personal loan application through www.icicibank.com has been provisionally approved, subject to internal policy checks. You are eligible for availing the facility and your application id for future reference is pl[protected].

                Details of your icici bank personal loan:
                Product type
                Personal loan
                Loan amount
                ₹50, 000/-
                Applicable tenure
                36 months
                Offered rate of interest as on december 03, 2018
                15.25% fixed
                Emi for loan amount and term offered
                ₹1, 739/-
                Total fees (Including gst)
                ₹1, 149/-
                Jan 9, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 03, 2018
                ICICI Bank Customer Care's response
                Dear Stoney Raja,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hu2a) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  J
                  jayeshvichare
                  from Mumbai, Maharashtra
                  Dec 3, 2018
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra
                  Website: www.Icicibank.com

                  I have just made an enquiry about the personal loan eligibility for me. As per this i got the approval message of 1500000 inr without any application number from bank. But i never made any commitments or call to disburse the amount to my account. Icici team played very smartly in this as they disbursed this amount 1090561.18 inr today 1 dec 2019 at 6:08 pm which is weekend.
                  This has also impacted my cibil records.
                  Since this is the illegal transaction done to my account without my consent. I would like to reverse the same amount to your bank without any charges and update my cibil record with the justification that it was a mistake from the bank. Also till date i have not got any application number related to this neither in mails nor in message.
                  Jan 10, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 03, 2018
                  ICICI Bank Customer Care's response
                  Dear jayeshvichare,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hu2c) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Arun H.M
                    from Bengaluru, Karnataka
                    Dec 3, 2018
                    Resolved
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                    Resolved

                    dp charges 1601430101941992 dp chgs till sep-18

                    Address: Mumbai City, Maharashtra, 400051
                    Website: www.icicibank.com

                    Dear sir,
                    I am arun hm in my account 760.83 rupees has been deducted as ([protected] dp chgs till sep-18) dp charges on 03/11/2018. I have never activated and used my demat account till now. I need justice and please close this demat account and my money back immediately. My account number is[protected]
                    Email id - [protected]@gmail.com
                    Ph - [protected]....
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                    N
                    Nehagaria
                    from Delhi, Delhi
                    Dec 2, 2018
                    Resolved
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                    Resolved

                    Address: 122002

                    I am Neha Garia from Gurgaon. Today I have complained regarding my wrong fund transfer through icici bank to BOB branch account number. I have already complained regarding this to ICICI bank but still Bank of Baroda has not received any mail in bank side. I have called icici costumer care so many times in every call they said we have sent request but their is no proof for sending mail.
                    On 9th October I intended to transfer money to account number [protected], but instead I transferred the amount to account number [protected], with transaction id - MMT/IMPS/[protected]/Edicoo/BARB0GAJRAL
                    Now almost 45days are completed but still I have not receive my 15000 amount back. Beneficiary has not received any mail.
                    ICICI Care provided me 2 contact numbers, daily I have called to both numbers but no one picked up the calls .
                    [protected]/ 66981560
                    Please tell me what I do
                    Regards
                    Neha garia
                    Jan 8, 2019
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dec 03, 2018
                    Updated by Nehagaria
                    PLESAE RESPOND ASAP.
                    Verified Support
                    Dec 03, 2018
                    ICICI Bank Customer Care's response
                    Dear Nehagaria,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hu2b) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Dec 05, 2018
                    Updated by Nehagaria
                    I have tried to mail you but delivery incomplete. Plesae provide me correct details.
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                      P
                      pratima basnet
                      from Delhi, Delhi
                      Dec 2, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi

                      I paid my fees of my college examination on 26/10/18 and didnot receive my receipt i just received transaction id number and a message of successful. I have submit my receipt in my college to get my admit card prnicipal aditimahavidalaya and now i don't have any receipt plz send me my receipt through email id tommorrow i have to submit. Please help me. If didnot submit my receipt i will not be allowed to sit in the examination so i would like to deeply vowed solve my problem early
                      Jan 3, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 03, 2018
                      ICICI Bank Customer Care's response
                      Dear Pratima basnet,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hspt) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      I get two wheel for loan a/c No forget [protected] on mail id [protected]@gmail.com
                      pleace send ac no sir
                      NOC PHOTO SEND PLEACE
                      bike owner name - nana uttam bhai patil
                      bike registration number GJ5EA3776
                      ICICI Bank Customer Care's response, Dec 3, 2018
                      Verified Support
                      Dear Customer,

                      We regret the inconvenience caused. Our official will get in touch with you.

                      Regards,
                      ICICI Bank Customer Service Team
                      20181119111212801300168264713381193
                      Is the refund ref no.
                      Kindly check
                      Thanks
                      ICICI Bank Customer Care's response, Dec 3, 2018
                      Verified Support
                      Dear Customer,

                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hspt_aaab) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        pratima basnet
                        from Delhi, Delhi
                        Dec 2, 2018
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                        I have paid fees but received receipt and i received a message also of transaction id but i need receipt to get my admit card in college please send me receipt i paid of 710
                        [protected]
                        Principal aditi mahavidalaya
                        If i didnot received my receipt than i would be able to sit in examination and for sitting in examination i need to submit my receipt tommorrow i have to submit plz send me today itself
                        [protected]@gmail.com
                        ICICI Bank customer support has been notified about the posted complaint.
                        I am customer of Thane Bharat Sahakari Bank Ms. Shobha Almare.

                        I withdraw amount of rs. 500 from ICICI bank atm and i received that but afterwards when i withdrawl 8000 and 4000 then amount got deducted but didnt received the amount.

                        Shobha Almare
                        ICICI Bank Customer Care's response, Dec 3, 2018
                        Verified Support
                        Hi shobha8,

                        we request you to approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Anthdgel
                          from Idukki, Kerala
                          Dec 2, 2018
                          Resolved
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                          Resolved

                          Address: 560075
                          Website: Icicibank.com

                          So i left my job and i couldn't access my email account and i didn't get any proper communication from your end for my billing cycle. After a few weeks i check my bill from my internet banking and i was charged a huge amount of rs.500 late payment. I contacted your customer care and it was pointless. Now i don't use the card anymore. I don't know how much more you guys must have charged me. I am not willing to pay any of the levied late charges because it's not completely my fault. I am however willing to pay for what i have spent with the card. Please resolve my case and close my credit card account. I don't need this fraud. I can have other bank cards otherwise.
                          Registered name : lutginhao doungel
                          Jan 8, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 03, 2018
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hspv) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            Neil Darekar
                            from Savantvadi, Maharashtra
                            Dec 2, 2018
                            Resolved
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                            Resolved

                            On 1st december 2018 (At 01:44 pm) evening while recharging my idea postpaid sim of rs 792.3 through phonepe app by upi.
                            As 792.3 rs was get deducted without any recharge.

                            Transaction id:
                            Icia1db6975447b45ebb971b706ae1ab665

                            So, please help in refund my amount of
                            Rupees.

                            So please solve my issue as soon as possible.

                            Thank you
                            Waiting for your reply...
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Dear Customer,

                            Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

                            Regards,
                            Lakshmi
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                              B
                              Balasaheb nirade
                              from Pune, Maharashtra
                              Dec 2, 2018
                              Resolved
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                              Resolved

                              fund transfer to wrong a/c number

                              Address: Pune, Maharashtra, 020
                              Website: No

                              Dear sir / madam,

                              This is in regards to online fund transfer from my savings a/c no.[[protected]] mistakenly transferd into icici a/c. No.[[protected]

                              Request you to please revers the transaction to my icici savings a/c no.[[protected]].

                              Name: balasaheb nirde
                              Savings a/c no.:[[protected]]
                              Branch: viman nagar pune
                              Contact: [[protected]
                              ]...
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                              Vitthal Pople
                              from Jalalpur, Gujarat
                              Dec 2, 2018
                              Resolved
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                              Resolved

                              Address: 411041

                              Hi team,

                              Please help me to resolve this issue. I have icici bank from last 4 years as salary account but from last few months my money getting debited directly as ecs.

                              What’s this ecs??? And why money are getting debited from my account directly without any notification???

                              Till now my 7000 rp has been debited.
                              Please find an attached details.

                              This is happening with only icici bank, if it will not stop then i have to close icici bank account permanently.

                              Please mail me for the same.
                              Mail id - popale. [protected]@gmail.com
                              Jan 14, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 03, 2018
                              ICICI Bank Customer Care's response
                              Dear Vitthal Pople,

                              We regret the inconvenience caused. Our official will get in touch with you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                Reeti Bedi Oberoi
                                from Bengaluru, Karnataka
                                Dec 2, 2018
                                Resolved
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                                Resolved

                                Address: 201014

                                I am a icici bank account holder and 2 days back when i checked my statement i found that my a/c has been debited with rs 588
                                D card fee which i am
                                Completely unaware of. Without any prior information how could the amount be deducted.
                                Need action against this nobody has given right to icici bank to unnesesarily deduct amount from customers account.
                                Jan 4, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 02, 2018
                                ICICI Bank Customer Care's response
                                Dear Reeti Bedi Oberoi,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hpvj) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Vidhya Anand
                                  from Bengaluru, Karnataka
                                  Dec 1, 2018
                                  Resolved
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                                  Resolved

                                  I am a customer of icici since 2015. My account has been debited total 12 times out of which 6 times on 23rd nov 2018 with amount of 2, 272 rupees in 1 day. And the total amount for 12 deductions is 3295 rupees.
                                  I never recieved any text message for any of these deductions and not aware what are these charges. Trying to connect customer care but no proper response received, highly frustrated with this type of behaviour and irresponsibility. Kindly explain and please do refund my deducted amount.
                                  Jan 2, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 02, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Vidhya Anand,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hpvn) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    I
                                    Indrani Singha
                                    from Kolkata, West Bengal
                                    Dec 1, 2018
                                    Resolved
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                                    Resolved

                                    Address: South 24 Parganas, West Bengal, 700141

                                    Certificate no. 31886 (Issue date[protected] and redemption date[protected] with face value per bond rs. 1000/-. I am facing trouble to redeem the bonds from icici ltd. How to get the payment from icici, as they are not responding in a helpful way. The bonds were transferred by assam sales corporation (Agent: reliance industries limited [textile division]) to me on[protected].
                                    Jan 3, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 01, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Indrani Singha,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hnt8) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dec 10, 2018
                                    Updated by Indrani Singha
                                    I have mailed you all your requirements as mentioned above but till now got no reply.
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