ICICI Bank Complaints & Reviews

Address: Mumbai City, Maharashtra

Website: www.Icicibank.com

I have just made an enquiry about the personal loan eligibility for me. As per this i got the approval message of 1500000 inr without any application number from bank. But i never made any commitments or call to disburse the amount to my account. Icici team played very smartly in this as they disbursed this amount 1090561.18 inr today 1 dec 2019 at 6:08 pm which is weekend.
This has also impacted my cibil records.
Since this is the illegal transaction done to my account without my consent. I would like to reverse the same amount to your bank without any charges and update my cibil record with the justification that it was a mistake from the bank. Also till date i have not got any application number related to this neither in mails nor in message.

Jan 10, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear jayeshvichare,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hu2c) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra, 400051

Website: www.icicibank.com

Dear sir,
I am arun hm in my account 760.83 rupees has been deducted as ([protected] dp chgs till sep-18) dp charges on 03/11/2018. I have never activated and used my demat account till now. I need justice and please close this demat account and my money back immediately. My account number is[protected]
Email id - [protected]@gmail.com
Ph - [protected]....

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Address: 122002

I am Neha Garia from Gurgaon. Today I have complained regarding my wrong fund transfer through icici bank to BOB branch account number. I have already complained regarding this to ICICI bank but still Bank of Baroda has not received any mail in bank side. I have called icici costumer care so many times in every call they said we have sent request but their is no proof for sending mail.
On 9th October I intended to transfer money to account number [protected], but instead I transferred the amount to account number [protected], with transaction id - MMT/IMPS/[protected]/Edicoo/BARB0GAJRAL
Now almost 45days are completed but still I have not receive my 15000 amount back. Beneficiary has not received any mail.
ICICI Care provided me 2 contact numbers, daily I have called to both numbers but no one picked up the calls .
[protected]/ 66981560
Please tell me what I do
Regards
Neha garia

Jan 8, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by Nehagaria PLESAE RESPOND ASAP.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Nehagaria,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hu2b) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dec 05, 2018

Updated by Nehagaria I have tried to mail you but delivery incomplete. Plesae provide me correct details.

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Address: New Delhi, Delhi

I paid my fees of my college examination on 26/10/18 and didnot receive my receipt i just received transaction id number and a message of successful. I have submit my receipt in my college to get my admit card prnicipal aditimahavidalaya and now i don't have any receipt plz send me my receipt through email id tommorrow i have to submit. Please help me. If didnot submit my receipt i will not be allowed to sit in the examination so i would like to deeply vowed solve my problem early

Jan 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Pratima basnet,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hspt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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A

amarraj

from Surat, Gujarat

Dec 3, 2018

I get two wheel for loan a/c No forget [protected] on mail id [protected]@gmail.com
pleace send ac no sir
NOC PHOTO SEND PLEACE
bike owner name - nana uttam bhai patil
bike registration number GJ5EA3776

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ICICI Bank Customer Care's response, Dec 3, 2018

Verified Support

Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

H

Harsha Bora

from Abu Road, Rajasthan

Dec 3, 2018

20181119111212801300168264713381193
Is the refund ref no.
Kindly check
Thanks

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ICICI Bank Customer Care's response, Dec 3, 2018

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hspt_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have paid fees but received receipt and i received a message also of transaction id but i need receipt to get my admit card in college please send me receipt i paid of 710
[protected]
Principal aditi mahavidalaya
If i didnot received my receipt than i would be able to sit in examination and for sitting in examination i need to submit my receipt tommorrow i have to submit plz send me today itself
[protected]@gmail.com

ICICI Bank customer support has been notified about the posted complaint.

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S

shobha8

from Mumbai, Maharashtra

Dec 3, 2018

I am customer of Thane Bharat Sahakari Bank Ms. Shobha Almare.

I withdraw amount of rs. 500 from ICICI bank atm and i received that but afterwards when i withdrawl 8000 and 4000 then amount got deducted but didnt received the amount.

Shobha Almare

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ICICI Bank Customer Care's response, Dec 3, 2018

Verified Support

Hi shobha8,

we request you to approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team

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Address: 560075

Website: Icicibank.com

So i left my job and i couldn't access my email account and i didn't get any proper communication from your end for my billing cycle. After a few weeks i check my bill from my internet banking and i was charged a huge amount of rs.500 late payment. I contacted your customer care and it was pointless. Now i don't use the card anymore. I don't know how much more you guys must have charged me. I am not willing to pay any of the levied late charges because it's not completely my fault. I am however willing to pay for what i have spent with the card. Please resolve my case and close my credit card account. I don't need this fraud. I can have other bank cards otherwise.
Registered name : lutginhao doungel

Jan 8, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hspv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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On 1st december 2018 (At 01:44 pm) evening while recharging my idea postpaid sim of rs 792.3 through phonepe app by upi.
As 792.3 rs was get deducted without any recharge.

Transaction id:
Icia1db6975447b45ebb971b706ae1ab665

So, please help in refund my amount of
Rupees.

So please solve my issue as soon as possible.

Thank you
Waiting for your reply...

Aug 5, 2021

Complaint marked as Resolved

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Jan 4, 2019

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

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Address: Pune, Maharashtra, 020

Website: No

Dear sir / madam,

This is in regards to online fund transfer from my savings a/c no.[[protected]] mistakenly transferd into icici a/c. No.[[protected]

Request you to please revers the transaction to my icici savings a/c no.[[protected]].

Name: balasaheb nirde
Savings a/c no.:[[protected]]
Branch: viman nagar pune
Contact: [[protected]
]...

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Address: 411041

Hi team,

Please help me to resolve this issue. I have icici bank from last 4 years as salary account but from last few months my money getting debited directly as ecs.

What’s this ecs??? And why money are getting debited from my account directly without any notification???

Till now my 7000 rp has been debited.
Please find an attached details.

This is happening with only icici bank, if it will not stop then i have to close icici bank account permanently.

Please mail me for the same.
Mail id - popale. [protected]@gmail.com

Jan 14, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Vitthal Pople,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: 201014

I am a icici bank account holder and 2 days back when i checked my statement i found that my a/c has been debited with rs 588
D card fee which i am
Completely unaware of. Without any prior information how could the amount be deducted.
Need action against this nobody has given right to icici bank to unnesesarily deduct amount from customers account.

Jan 4, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2018

ICICI Bank Customer Care's response Dear Reeti Bedi Oberoi,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hpvj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am a customer of icici since 2015. My account has been debited total 12 times out of which 6 times on 23rd nov 2018 with amount of 2, 272 rupees in 1 day. And the total amount for 12 deductions is 3295 rupees.
I never recieved any text message for any of these deductions and not aware what are these charges. Trying to connect customer care but no proper response received, highly frustrated with this type of behaviour and irresponsibility. Kindly explain and please do refund my deducted amount.

Jan 2, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2018

ICICI Bank Customer Care's response Dear Vidhya Anand,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hpvn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: South 24 Parganas, West Bengal, 700141

Certificate no. 31886 (Issue date[protected] and redemption date[protected] with face value per bond rs. 1000/-. I am facing trouble to redeem the bonds from icici ltd. How to get the payment from icici, as they are not responding in a helpful way. The bonds were transferred by assam sales corporation (Agent: reliance industries limited [textile division]) to me on[protected].

Jan 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2018

ICICI Bank Customer Care's response Dear Indrani Singha,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hnt8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dec 10, 2018

Updated by Indrani Singha I have mailed you all your requirements as mentioned above but till now got no reply.

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Hi. I have payback card which is by default linked to my icici bank salary account. Iearned hardly any points from transaction done from icici debit card but they charged me rs 30 for redemption of points. Even if i redeem points which are earned from other payback partner like bookmyshow or food bazaar they charged fees. If you have earned rs 2 from debit card transactin in a month they will charge rs 30. So this is not reward for cuatomer...

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Website: icici

My account has been debited 7 times this month, first two deduction was on 3-11, and last was on 29-11. Which is total amount of 1770. And 1 time in last month which is amount of 413 i never recieved any text msges for any of these deduction, what are these charges. Trying to connect couster care but proper response, from other side, highly frustrated with this type of behavior from name icici bank. Kidly explain.

Jan 7, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

ICICI Bank Customer Care's response Dear Rahul,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hjgc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Pune, Maharashtra, 411033

Website: ICICIbank.com

I was fighting with icici lombard, they have initiated with some policy on my credit card for which i didnt receive any document and even i didnt sign any document, still they have started the policy. When i asked to icici phone banking, my credit card is blocked due to balance payment, then how come this transaction is done, the reply was not proper. Even they are ready to share icici customer number properly. Such is the service from which i am suffering. With out my confirmation without my acknowledgement, how come such policies are initiated? This icici group is bluffing customers and increasing their incoming. It is really a harassment, even not able to give proper solution.

Dec 31, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hjh1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 201301

I am an icici bank customer. Today 29-10-18 ecsrtnchg charged 175 rupees. I have know about this type charges and not any call receive about this subject. I am old customer for this bank with same account. This type direction is not good please return my charged amount. Please be cooperate as per friend and refund my money.

Thanks & regards,
Raveesh tyagi

Dec 30, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

ICICI Bank Customer Care's response Dear Raveesh Tyagi,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hgu0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Jaipur, Rajasthan, 302017

I made a online payment just previous day of generating my monthly credit card bill and very next day of online purchase / same day of bill generation i cancelled that order so i got refund of that cancelled order in next 3rd day of cancellation and till the due date of my credit card bill there were no pending payment as it was showing on icici imobile app so i didnt pay any amount but bank charged late payment fees on my card, i have this icici credit card from past more than a year and every time i paid my credit card bill on time even always before 10-15 days of due date and i called icici customer care and asked to waive of my this late payment charges (Which was no any payment i had to paid) but they didn't respond positively even i asked them should i surrender my card? Their clear answer was yes sir you can after payment of all dues, they have no problem.

Jan 6, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

ICICI Bank Customer Care's response Dear Abhishek,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hfma) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Andhra Pradesh, 534416

Dear sir

This is jyothi from hyderabad.in my icici savings account on 26/11/2018 smab charges 565/- and igst charges of 101.70/- was deducted. I am using this service from past 3 years. This was unfair that deducting money from account with several reasons and posting some extra charges. Please resolve this issue and please credit that money back to my account.
Thanking you

Jan 10, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

ICICI Bank Customer Care's response Dear Jyothi,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hfm9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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G

Gunjan Sani Singh

from Vadodara, Gujarat

Nov 29, 2018

M a account holder of icici bank..I m totally dissatisfied from icici.. They are deducting unnecessary amount from my account.. Today I checked my balance..I was shocked to see my available balance is less than before..they deducted 583 rs from my account as smab charges.please resolve my issue.

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ICICI Bank Customer Care's response, Nov 29, 2018

Verified Support

Dear Gunjan Sani Singh,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mehsana, Gujarat, 384002

Website: www.Consumercomplaints.in

Dear Team,

I have a zero balance salary account of ICICI. And company deducted almost 570 rupees as SMAB charges. Company at least should informed to customer to carry on or close the account if we are getting charges on that. I was continuing this account because it was zero balance but now company is deducting charges. Kindly do the needful for refund.

Dec 31, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

ICICI Bank Customer Care's response Dear Pragnesh Prajapati,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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A

amarraj

from Surat, Gujarat

Nov 29, 2018

I get two wheel for loan a/c No forget [protected] on mail id [protected]@gmail.com
pleace send ac no sir

bike owner name - nana uttam bhai patil
bike registration number GJ5EA3776

Reply

amarraj's reply, Nov 29, 2018

a

ICICI Bank Customer Care's response, Nov 29, 2018

Verified Support

Dear Customer,

We have made a note of your concern. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

H

hiten2811

from Mumbai, Maharashtra

Nov 29, 2018

My credit card number is [protected]. I had lost my credit card and also validity period is over.

I could not purchase any thing as i do not have credit card of this number and also I have credit balance in above account so kindly issue new replacement card for the same.

My Mobile number is [protected]

Best Regards,

Hiten Shah

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Address: Mumbai City, Maharashtra

Website: eazypay.icicibank.com/homePage

Hi,

Following is my case and complaint:

I was supposed to get a refund of Rs 40000 into my SBI account(details) :

SBI A. F. S Jalahalli west, Bangalore, Karnataka
IFSC: SBIN0004767
Account No. [protected]

Refund was initiated through eazypay platform, following are the details as attached in the picture also:

Merchant Id: 129611
Transaction Id: [protected]
Transaction date:[protected]:14:08)
Debit Account No:[protected]

It has been 15 days since the refund was initiated and it is not reflected in my bank account. I am attaching my account statement also. Please refund the amount at the earliest.

My details:
Name: ABhay Vinayak
Email Id: abhaya.[protected]@gmail.com

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 522

unauthorised and illegal transaction of 1090561.18 inr against personal loan

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dp charges 1601430101941992 dp chgs till sep-18

wrong fund transfer through imps

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I paid my fees but received my receipt

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receipt not received

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late payment fees charged without proper communication

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not received payment to idea cellular

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fund transfer to wrong a/c number

ecs money deduction

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dcard fee deduction without knowledge

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ecsrtnchg charges without any information

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icici vimal vaatsalya bonds redemption problem

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reward points redemption fees

ecsrtnchg charges without information

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without my confirmation transaction is done from my credit, when card is blocked

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ecsrtn charges

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unnecessary late payment charges

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deduction of smab charges and gst charges

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smab charges on zero balance salary account

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refund from eazypay not reflected in my bank since 15 days

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