ICICI Bank Complaints & Reviews

Address: New Delhi, Delhi, 110085

I made two transaction to bookmyshow through icici upi... Both of which failed.. But i was credited one time for it.. Actually i made two transactions for 335. 40. But i was credited for only one transaction.. Even when both transactions failed.. I have attached the photo of my account statement and msg.. Which i received from icici.. I am attaching both here.. Please look in to this matter and refund my money

Jan 4, 2019

Complaint marked as Resolved

My money is refunded back to me.. Thanks..

ICICI Bank customer support has been notified about the posted complaint.

Dec 19, 2018

Updated by om kumar choudhary I have got sms that i have been credited with 335.40 of my refund.. On 12 December 2018...but its not showing in my bank statement account... Kindly see to it.. And reply soon.. I am attaching the sms and bank statement along with this.

Dec 20, 2018

Updated by om kumar choudhary It has been 2 weeks i have not yet got my refund... Its very frustrating..

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Dear sir / madam,

This is in regards to online fund transfer from my savings a/c no.[protected] mistakenly transferd into wrong sbi a/c. Correct account number is [protected]
Wrong account number is [protected].

Request you to please revers the transaction to my icici savings a/c no.[protected].

Transaction id:
Dated: 28/11/2018

Name: priya kotkar
Savings a/c no.:[protected]
Branch: midc chakala andheri east.
Contact: [protected]

Dec 4, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Priya Kotkar,

We have made a note your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai Suburban, Maharashtra

Website: www.icicibank.com

I have never used any demat account or trading account with icici bank.
But without having any intimation they have deducted my 826 rs. From my account.
This is not at all fare. Kindly please credit the amount.

They even not mailed to me regarding this deductions, for what they deducted.
My account get deducted two times.
First : 579.92
Second : 246.08
Total : 826 rs.

Kindly please help me.

Jan 5, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dec 09, 2018

Updated by Battini Ganesh Hi ICICI Team,

I didn't received any call from ICICI bank, Can you guys please faster the process and refund my amount to my account.

Or else let me know.. when I used Dmat and Trading account.

Thanks,
Ganesh Battini

Dec 18, 2018

Updated by Battini Ganesh No Official is get in touch with me in the last 15 days.
How you are making fools to people.

Please.. kindly provide your explanation .

Dec 29, 2018

Updated by Battini Ganesh It's really bad to have account in ICICI Bank in the concerns of having deductions but no response from ICICI bank .

Okay.. the final reminder to bank, am again expecting a call from your official.

Thanks,
Ganesh

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M

MADHAV KUMAR ROY

from Kolkata, West Bengal

Dec 4, 2018

Deduct account balance without any information.

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ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Madhav Kumar Roy,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Y

Yoganshu raikhere

from Gangawati, Karnataka

Dec 4, 2018

There was a deduction of 588.82 rs from my a/c noted DCARDFEE370 ON 28/11/2018 which was not informed to me before. ICICI or any other bank has no right to deduct this huge amount without informing the customer.
I want that 588 rs back in my a/c.

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ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hwe6_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

M

Mounica12

Dec 4, 2018

By above mentioned complaint subject the amount was deducted two times from my account without any notice. On 28th and 29th November. I don't know why it is deducted. Can you please provide the reason for this deduction. How can you deduct the money without any notice or reason.

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ICICI Bank Customer Care's response, Dec 5, 2018

Verified Support

Dear Mounica,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hwe6_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka, 560077

I'm a customer of icici bank for more than 3yrs. When i checked my account balance on 4th of dec'18, i was charged rs.497/- as smab charges. This is the first time i encounter such deduction from icici bank without informing the customer. This is not business ethics,

Also two times cgst charges was levied on me on 27th nov'18, for reason not known. Icici bank need to explain, the day before i just recharged jio number for 399 plan (That's including gst)

Jan 6, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Kamal Nathan Francis,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hweq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Oct 05, 2021

Updated by Kamal Nathan Francis ICICI website doesn't accept any complaints as such. I request the concerned authorities to take action against ICICI for unintended charges on consumers.

Kamal [protected]

Oct 05, 2021

Updated by Kamal Nathan Francis I request the ICCF not to allow the banks to mark the complaints as resolved. Please they do not take any initiatives to help consumers. Complaints were as old as 3yrs were not sorted out at all. And on the complaints page, they boldly put it has been SOLVED. NO NONE OF THE COMPLAINTS HAVE BEEN SOLVED FROM THE SIDE OF ICICI BANK.

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M

Mandy Pravu Sumedh

from Bengaluru, Karnataka

Dec 4, 2018

Rwdrdm redemption fee Rs.29.5

Donâ€™t know y

Manideep
[protected]

Reply

ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Customer,

We will have our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

N

Nilesh leve

from Bengaluru, Karnataka

Dec 4, 2018

What is this ECSRTNCHGS... charge applicable to my account. This was not disclosed, just directly deducted. Provide details.

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ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Nilesh,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hweq_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

S

sharmakhimlal

Jan 30, 2020

Hi team, I've been charged for SMAB from last 3 months. From first 2 months I've maintained balance above 3k, but on Jan 2020 I've started maintaining above 10k. But again this month as well, I've been charged with SMAB + ICGS Tax . Why this is happening when I've already maintained SMAB balance above 10k. It should be stop but it still continue, and I can see SMAB for this month is showing 8K, I don't know why this is happening to me. I've registered a complaint regarding this to ICICI Complaint official but not a single response from them. Please have a look on this on priority basis. Because next month is arriving soon and if there is another deduction for SMAB that will not bearable at all.
I'm looking forward for your help in this.

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Address: 393001

Ive buy a tvs apache bike @7 year ago. My loan agent tell me to give cheque of rs 1910/month. After some month my cheque get bounce cause of delay salary of my company. Icici bank collector call me for instalment & he comes my home to collect a money of instalment. I was shocked to here my monthly instalment is only 1450 or some think. I assure that to see that money figure in official list of bank. I question him that why i pay 1910/month while i have instalment only a 1450 or something?
Now i want to buy a new car but cibill showing that error... So please do the needful in my netter

ICICI Bank customer support has been notified about the posted complaint.

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Address: East Khasi Hills, Meghalaya, 793001

I am icici customer. My money got deducted in my account 4 times only in one single day without my information and this is not the first time. Before you have deducted 413/- 5 times and today 472/- 4 times and 412/-1times so all total it will come around 6000/-. So please check your records and return back my money. My mail id is [protected]@gmail.com

Jan 4, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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S

sivakamini

from Delhi, Delhi

Dec 4, 2018

I am not getting my credit card statement. Every time I have to call for the same. during payment due date I am not able to contact the customer care executive. Today I made more than 9 calls.

Reply

sivakamini's reply, Nov 29, 2018

send the statement regularly

ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hwff_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Thane, Maharashtra, 421201

Dear sir,

My dad had a credit card and at that time the icici lombard executive called for insurance for the sale of insurance.

At that time my dad was unaware of credit card procedures, so that executive asked for credit card number and my dad gave him the number.

The amount was deducted and my dad was unaware of this incident, so he dumped all the belongings of the credit card documents. The case is of 2005 and it required to be resolved.

Contact no [protected]

Regards

Vivek chaube

Jan 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Vivek Choube,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Kolkata, West Bengal, 700001

Website: easyintercom.net

SIR,
since many years[17 years] we are out side of country USA AUS when I was in India we buy few ICICI Safty Bond Money Multiplier bond in the name of me my wife and my children may be you deposited my and my wife's money but we did not received our children's money back now they both are above 21 now we are in India can you please let me know about if possible easyintercomATgmailDOT com it will be help full in our retirement life Please
BondHolder#3081-282 Certificate# 17454 Distin# 25506- Vandana Shah
BondHolder#3081-280 Certificate#17452 Distin# 25504 Ramesh shah
BondHolder#3081-281 Certificate#17453 distin#25505 Varsha Shah

ICICI Bank customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by easyshah Please help us in our retirement life and our children too.

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Hi,

I have redeemed my reward points which i got by using icici credit card. From those points i got 4 flipkart coupons worth of rs. 4000.in this one coupon is not working worth of rs.1000.

I have contacted bank regarding that, but not getting help from bank and they told me to contact flipkart for that. I have already contacted flipkart regarding this, they said they are not responsible for that, then to whom i have to contact.
And customer care also not reachable to contact, if i call them i have to wait for so long time and they wasted my 40 rs.

I have raised so many requests regarding this thru net banking, those tickets are closed with out resolution and with out proper comments. I am not getting any help regarding this and they wasted my rs. 1000 worth of money.

These are my request numbers.

Sr[protected]
Sr[protected]

Jan 1, 2019

Complaint marked as Resolved

Finally they provided correct pin for the voucher and it is working now.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear samba.ssr,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have mistakenly transferred 600 from my paytm wallet account number [protected] to an icici bank account holder in puna kumbhariya, surat branch.. I want to transfer to ky friend's account but mistakenly entered 1 wrong digit and it got transferred in someone else's account.. The account number in which it was transferred was[protected]..

Ifsc - icic0001389

I transferred the amount on 02 dec 2018 at 7.00 pm..

Please look in the matter and talk to the beneficiary about this matter and return me the amount back..

Jan 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Himanshi_garg,

We are from ICICI Bank and are sorry to hear about your experience. Please approach Paytm regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team

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Address: Krishna, Andhra Pradesh, 521456

Website: loan.icicibank.com

Dear mr. Stonee,
Congratulations! We are pleased to inform you that your icici bank personal loan application through www.icicibank.com has been provisionally approved, subject to internal policy checks. You are eligible for availing the facility and your application id for future reference is pl[protected].

Details of your icici bank personal loan:
Product type
Personal loan
Loan amount
₹50, 000/-
Applicable tenure
36 months
Offered rate of interest as on november 27, 2018
15.25% fixed
Emi for loan amount and term offered
₹1, 739/-
Total fees (Including gst)
₹1, 149/-

Please approve my personal i gave details in application

Dec 3, 2018

Complaint marked as Resolved

Dear sir/Madam Please approve my personal loan details as soon as possible thank you G. Raja Stonee SCERT, AP Ibrahimpatnam, Vijayawada

ICICI Bank customer support has been notified about the posted complaint.

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Address: Krishna, Andhra Pradesh, 52456

Website: ICIC bank

Dear mr. Stonee,
Congratulations! We are pleased to inform you that your icici bank personal loan application through www.icicibank.com has been provisionally approved, subject to internal policy checks. You are eligible for availing the facility and your application id for future reference is pl[protected].

Details of your icici bank personal loan:
Product type
Personal loan
Loan amount
₹50, 000/-
Applicable tenure
36 months
Offered rate of interest as on december 03, 2018
15.25% fixed
Emi for loan amount and term offered
₹1, 739/-
Total fees (Including gst)
₹1, 149/-

Jan 9, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Stoney Raja,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hu2a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

Website: www.Icicibank.com

I have just made an enquiry about the personal loan eligibility for me. As per this i got the approval message of 1500000 inr without any application number from bank. But i never made any commitments or call to disburse the amount to my account. Icici team played very smartly in this as they disbursed this amount 1090561.18 inr today 1 dec 2019 at 6:08 pm which is weekend.
This has also impacted my cibil records.
Since this is the illegal transaction done to my account without my consent. I would like to reverse the same amount to your bank without any charges and update my cibil record with the justification that it was a mistake from the bank. Also till date i have not got any application number related to this neither in mails nor in message.

Jan 10, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear jayeshvichare,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hu2c) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 122002

I am Neha Garia from Gurgaon. Today I have complained regarding my wrong fund transfer through icici bank to BOB branch account number. I have already complained regarding this to ICICI bank but still Bank of Baroda has not received any mail in bank side. I have called icici costumer care so many times in every call they said we have sent request but their is no proof for sending mail.
On 9th October I intended to transfer money to account number [protected], but instead I transferred the amount to account number [protected], with transaction id - MMT/IMPS/[protected]/Edicoo/BARB0GAJRAL
Now almost 45days are completed but still I have not receive my 15000 amount back. Beneficiary has not received any mail.
ICICI Care provided me 2 contact numbers, daily I have called to both numbers but no one picked up the calls .
[protected]/ 66981560
Please tell me what I do
Regards
Neha garia

Jan 8, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by Nehagaria PLESAE RESPOND ASAP.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Nehagaria,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hu2b) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dec 05, 2018

Updated by Nehagaria I have tried to mail you but delivery incomplete. Plesae provide me correct details.

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Address: New Delhi, Delhi

I paid my fees of my college examination on 26/10/18 and didnot receive my receipt i just received transaction id number and a message of successful. I have submit my receipt in my college to get my admit card prnicipal aditimahavidalaya and now i don't have any receipt plz send me my receipt through email id tommorrow i have to submit. Please help me. If didnot submit my receipt i will not be allowed to sit in the examination so i would like to deeply vowed solve my problem early

Jan 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Pratima basnet,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hspt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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A

amarraj

from Surat, Gujarat

Dec 3, 2018

I get two wheel for loan a/c No forget [protected] on mail id [protected]@gmail.com
pleace send ac no sir
NOC PHOTO SEND PLEACE
bike owner name - nana uttam bhai patil
bike registration number GJ5EA3776

Reply

ICICI Bank Customer Care's response, Dec 3, 2018

Verified Support

Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

H

Harsha Bora

from Abu Road, Rajasthan

Dec 3, 2018

20181119111212801300168264713381193
Is the refund ref no.
Kindly check
Thanks

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ICICI Bank Customer Care's response, Dec 3, 2018

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hspt_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have paid fees but received receipt and i received a message also of transaction id but i need receipt to get my admit card in college please send me receipt i paid of 710
[protected]
Principal aditi mahavidalaya
If i didnot received my receipt than i would be able to sit in examination and for sitting in examination i need to submit my receipt tommorrow i have to submit plz send me today itself
[protected]@gmail.com

ICICI Bank customer support has been notified about the posted complaint.

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S

shobha8

from Mumbai, Maharashtra

Dec 3, 2018

I am customer of Thane Bharat Sahakari Bank Ms. Shobha Almare.

I withdraw amount of rs. 500 from ICICI bank atm and i received that but afterwards when i withdrawl 8000 and 4000 then amount got deducted but didnt received the amount.

Shobha Almare

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ICICI Bank Customer Care's response, Dec 3, 2018

Verified Support

Hi shobha8,

we request you to approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team

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Address: 560075

Website: Icicibank.com

So i left my job and i couldn't access my email account and i didn't get any proper communication from your end for my billing cycle. After a few weeks i check my bill from my internet banking and i was charged a huge amount of rs.500 late payment. I contacted your customer care and it was pointless. Now i don't use the card anymore. I don't know how much more you guys must have charged me. I am not willing to pay any of the levied late charges because it's not completely my fault. I am however willing to pay for what i have spent with the card. Please resolve my case and close my credit card account. I don't need this fraud. I can have other bank cards otherwise.
Registered name : lutginhao doungel

Jan 8, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hspv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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On 1st december 2018 (At 01:44 pm) evening while recharging my idea postpaid sim of rs 792.3 through phonepe app by upi.
As 792.3 rs was get deducted without any recharge.

Transaction id:
Icia1db6975447b45ebb971b706ae1ab665

So, please help in refund my amount of
Rupees.

So please solve my issue as soon as possible.

Thank you
Waiting for your reply...

Aug 5, 2021

Complaint marked as Resolved

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Jan 4, 2019

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

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Address: 411041

Hi team,

Please help me to resolve this issue. I have icici bank from last 4 years as salary account but from last few months my money getting debited directly as ecs.

What’s this ecs??? And why money are getting debited from my account directly without any notification???

Till now my 7000 rp has been debited.
Please find an attached details.

This is happening with only icici bank, if it will not stop then i have to close icici bank account permanently.

Please mail me for the same.
Mail id - popale. [protected]@gmail.com

Jan 14, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Vitthal Pople,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: 201014

I am a icici bank account holder and 2 days back when i checked my statement i found that my a/c has been debited with rs 588
D card fee which i am
Completely unaware of. Without any prior information how could the amount be deducted.
Need action against this nobody has given right to icici bank to unnesesarily deduct amount from customers account.

Jan 4, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2018

ICICI Bank Customer Care's response Dear Reeti Bedi Oberoi,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hpvj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 539

refund of incomplete transaction

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regarding refund amount

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icici bank dmc/1601430102006724 dp chgs till oct-18

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"unauthorized icici smab charges"

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about difference instalment between bank & loan agent

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deducting money in the account

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icici bank credit card settlement

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no received payment of icici safety bond 98

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redemption voucher is not working

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i am complaining about the wrong transfer i have done from my paytm wallet account to an icici bank account holder

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I have applied personal loan on 21.11.2018 pl

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cancel my personal

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unauthorised and illegal transaction of 1090561.18 inr against personal loan

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wrong fund transfer through imps

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I paid my fees but received my receipt

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receipt not received

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late payment fees charged without proper communication

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not received payment to idea cellular

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ecs money deduction

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dcard fee deduction without knowledge

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