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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 55

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P
prafulla dhakate
Jan 12, 2023
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Address: UDAIPUR BRANCH, MADHUBANI, 2-C, GROUND FLOOR, MADHUBAN, 313001

Hi prafulla dhakate here. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL FEB-22. and this is being deducted since March-2019. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark -
DMC/IN[protected] DP CHGS TILL FEB-22
DMC/IN[protected] DP CHGS TILL FEB-21
DMC/IN[protected] DP CHGS TILL FEB-20
DMC/IN[protected] DP CHGS TILL FEB-19

We people are here because of trust towards . But this is totally an unacceptable behaviour from ICICI. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest.
Feb 18, 2023
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2023
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0lo24) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Anand Sade
    from Bengaluru, Karnataka
    Jan 12, 2023
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    Address: A114 SVS Palms 1, Chinnapanahalli 11th Cross

    Here was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N 2023508/[protected]' and the amount is 50.06 and 'EBA/NSE N 2023008/[protected]' and the amount is 279.16 which is not that high but I should be informed and I was never informed if that is a hue brokerage cost that I am paying.

    I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to be levied by ICICI Direct.

    This is an extremely poor customer experience that I am facing and would keep all my friends informed regarding such hidden charges for the one who are thinking of investing in Indian stocks and MF!!
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      SAM Cornelius CHAPPIDI
      Jan 11, 2023
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      I have an Indian account (xxxxxxxxxx75) frozen and not sure why it was frozen.
      I have been using since very long time and now it is on hold. I came to USA on H1B visa for work. All of sudden when I see my account and doing transfer im unable to do it. I spoke with my home branch too.. My money got stuck in the account and eveyrthing is linked to it
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0lln9) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        sajancc
        Jan 11, 2023
        Resolved
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        Resolved

        On January 11, 2023, Rs10000 withdrawn from my bank account and transaction remarks has it as "ADTPSLSIPG" and this transaction was not authorized by me nor i have provided any standing instructions for Auto Debit to any merchant online or offline. Per ICICI customer service (Spoke to 2 agents and 1 supervisor) it is assumed to be an auto-debit transaction from a merchant which they are still investigating. I have asked the bank to refund/revert my money as I see this is common fraud with ICICI Bank from early 2021.In consumer complaint forum a search on this code "ADTPSLSIPG" several ICICI customers faced this same issue and not sure why ICICI bank has not fixed fraud yet and making the customer go through the pain and harassment. Hoping to get a resolution from ICICI.
        Jan 16, 2023
        Complaint marked as Resolved 
        The issue is resolved through customer support
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0llna) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Reply
        sajancc's [Complaint's author] reply, Jan 16, 2023
        Hi
        I recieved the required support from icici bank customer support and issue is resolved.
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          H
          HERAMB MAYUR NAIK
          Jan 11, 2023
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          Redemption of icici money multiplier bond-0898-MMB- THREE

          Address: House 61,Sr No 178/6, near ganpati temple , sambhajinagar, akurdi

          Redemption of icici money multiplier bond-0898-MMB- THREE

          We bought the ICICI "MONEY MULTIPLIER BOND-0898-MMB- THREE" in 1998, whose face value was 4000.Its redemption date is[protected], as given on the certificate. what's the current status of the bond and procedures for redemptions

          Also, the current status of it and the procedure to get the money

          BOND DETAILS:

          BOND HOLDER NO:4252-831br...
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          J
          jibesh03
          from Kolkata, West Bengal
          Jan 10, 2023
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          Respected Sir,
          I, j roy would like to make u know that i m facing mentally harassment from ICICI credit card Recovery Agent phn no [protected]...call came there side more than 25 times in a day and massage thrgh what apps, presently am busy for treatment of my mother .

          I m already asked lawyer regarding this Matter, he had suggested me to make a police complaint towards bank, is this a right step.
          ICICI Bank customer support has been notified about the posted complaint.
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          pls provide me suggestion about my complain at [protected]@yahoo.com
          Reply
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Reply
          jibesh03's [Complaint's author] reply, Feb 8, 2023
          No any relation RCVD till now, now agency started massage foul ana unparliamentary massage to me via whatapps and call even I request her to call naxt day because that time I was in hospital for treatment
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            S
            SAM Cornelius CHAPPIDI
            Jan 9, 2023
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            I'm using ICICI account of xxxxxxxxx75 and I could see my account is frozen
            I came to the USA on a H1B visa for work here and whatever the salary I get in the USA I do transfer to an Indian ICICI account( xxxxxxxx75) through the Remitly app.

            I'll convert my account to an NRE/NRI account from hereafter for transferring money from the USA to India. Can you please check and unfreeze my account. How to visit Indian branch to resolve this issue
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0lgmc) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              sitp
              Jan 9, 2023
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              Address: ICICI Bank Ltd, 3A,Shakespeare Sarani, Kolkata West Bengal, Kolkata, West Bengal, 700071

              I have cleared all my dues with icici but still its showing in my cibil as due. Remove asap
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0lgmm) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                V
                V V V S H Prasad
                from Rajahmundry, Andhra Pradesh
                Jan 9, 2023
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                I have icici bank original tax savings bond with me.it was issued on 03/04/2003 and redemption date is 03/04/2006.The distinctive numbers are from 147684 to 147687of Rs 5000 each.I informed the icici bank through its website [protected]@icicibank.com on 31/12/2022 seeking the fate of those bonds.But so far there was no response.Please resolve the issue. Thanking you, v.v.v.s.h.prasad
                ICICI Bank customer support has been notified about the posted complaint.
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                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0lgn3) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  AmitGarv
                  from Ghaziabad, Uttar Pradesh
                  Jan 8, 2023
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                  No information regarding ICICI BAJAJ SCOOTER BOND- TWO

                  Address: Icici infotech services limited, Maratha mandir annex, dr a r nair road, Mumbai central, Mumbai

                  Dear sir,
                  I have a ICICI BAJAJ SCOOTER BOND- TWO, maturity date[protected]. But i have no information regarding how to redeem it. The mentioned phone no is not working. Kindly provide details how to redeem itso that we can fulfill the procedure timely.
                  Thanks...
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                  S
                  Shiva Jeyakumar
                  Jan 8, 2023
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                  Address: Dindigul

                  Jan 2 my account show deduction of amount for membership renewal 1899.pls refund my money .it is humble request 😌 🙏. I never need itand used it.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0l8l0) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Shiva Jeyakumar
                    Jan 8, 2023
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                    Address: Dindigul

                    Jan 2 my a/c shows the deduction of amount for membership renewal 1899. Please get back my money as soon as possible. Cancel the policy as I don't need it & I never use it Please try to clean this request.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      M
                      Mooventhan
                      Jan 8, 2023
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                      Ppt/wpp renewal Rs 1899 was deducted from my icici bank account on 21 dec 2022. This amount was withdrawn from my bank account without any prior notice. It is huge amount for me in terms of income. And I humbly request you to return this amount.
                      ICICI Bank customer support has been notified about the posted complaint.
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                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0l8l1) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Arpitable2
                        Jan 7, 2023
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                        Address: S - 26, 27, 28, Veera Towers, Ground Floor, Green Park Extension, New Delhi, Delhi 110016

                        Myself Arpit Srivastava, I have been with icici bank since 2014. This year 2022 Dec & 2023 Jan 97.01/- rs & 728.99/- rs respectively were deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 30 Dec 2022 & 5 Jan 2023 respectively. DMC/ DP CHGS TILL NOV-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                        ICICI Bank customer support has been notified about the posted complaint.
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                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0l88m) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          abommi
                          Jan 6, 2023
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                          ICICI Money multiplier Bond 1998 redemption process

                          Dear Sir,

                          my father had invested in ICICI Money multiplier Bond 1998.

                          Issue price 4000. Face value 100000. date of maturity is Dec 22
                          . Can you tell me what amount shall i redeemed after my redemption date? when the redemption date. Please let me know.

                          Regards,
                          Anirudh
                          [protected]...
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                          [email protected]
                          Jan 6, 2023
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                          CGB 122001 bearing no.[protected] with Certificate No. 394 is due for redemption on 23.01.2023.

                          Where to submit the said discharged bond?
                          ICICI Bank customer support has been notified about the posted complaint.
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                          Dear Customer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (ia0nnic) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            VimalKumarV
                            from Theni, Tamil Nadu
                            Jan 6, 2023
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                            I am ICIC bank account holder, on 30th Dec 2022 my account got debited with Rs 442.50 for "CashTxnChgs-Branch-Nov22+GST."

                            I haven't got any intimation or message regarding this deduction. Only when I was checking my account statement I came to know this. Without my knowledge bank has debited the amount which is very much disappointing since I am using this account for more than a decade.

                            I need a proper explanation and I want the amount refund to my account.
                            ICICI Bank customer support has been notified about the posted complaint.
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                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nniw) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              P
                              prabhat77
                              from Katni, Madhya Pradesh
                              Jan 5, 2023
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                              Don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
                              My UAN no.[protected]
                              Bank kyc verification is something important for me and critical.
                              It is going to impact my joining in another company. Please look into my issue as soon as possible.
                              When I go to pf office they say bank will approve and if I go and ask in bank they say we don't have any idea and no one looking at issue.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                A
                                Athar Qadiri
                                Jan 5, 2023
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                                I got message ICICI Bank debited and credited the amount . This was the name mentioned in message EBA*EBA*EQPEA. I don't know who does the transaction.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  G
                                  Goswami9998
                                  Jan 5, 2023
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                                  My father purchased a icici money multiplier bond on my name in year 1998 of 4000/-
                                  Which redeemed on 5.12.2022
                                  But I didn’t receive the full maturity amount of 1, 00, 000/-, I received only 90, 700/-
                                  I tried to reach the concerned bodies of the bank regarding this situation but nobody is helping me out, they’re making juggle from department to department, which is not working out
                                  Kindly help me in this matter
                                  ICICI Bank customer support has been notified about the posted complaint.
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