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ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 56

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H
Heysinghaaa
from Jaipur, Rajasthan
Dec 23, 2022
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Address: GOPALPURA JAIPUR

EsHello all,
This is second time this is happening. This happened earlier in 2020, my account got debited for 590 rs thrice in two days. When I called to confirm about this, the bank representatives just transferred my call back and forth from banking department to loan department and wasted my 2 hours in this with no resolution.
That is why I never kept money in this account for over 1.5 year but last month I met with an accident and by chance left some money in that account and they took the same amount of 590 thrice again.

This is not a legal practice. I had no loan going on with overdue payments. I don't know why are they doing this. I need refund for this.
ICICI Bank customer support has been notified about the posted complaint.
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    P
    patelravi1988
    from Ahmedabad, Gujarat
    Dec 22, 2022
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    IF my card limit is 10 right now. Credit cards provide 20 Rs.
I change the limit from app to 20.
    Made one transaction to 15 rs
    Change the limit from app to 10rs.
    Before the billing date, I change it to 20rs again
    
now before the billing date, I change the limit and made transactions in the same billing cycle so they charge me over-limit charges. 

1. When I made a transaction you have history. Then when I change my limit to lower than my total uses then why the system does not stop me to not set over the limit? Just to take over limit charges this is first fraud.

    2. Overlimit consider on bill generated. On the billing date, my limit is higher set and the bill is lower than why it charges over the limit. This is the second fraud

    Need to post on social media once you reply.
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      swetsagar
      Dec 22, 2022
      Dec 22, 2022
      This thread was updated on Dec 22, 2022
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      Hi,
      I added my icici bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earl. Need Bank support on this.
      I visited my nearest branch and had a talk with customer care executive but didn't get proper response.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2f) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Amit Parkar
        Dec 22, 2022
        Dec 22, 2022
        This thread was updated on Dec 22, 2022
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        Address: B/205 nav madhur smurti chs navapada Subhash road dombivli west pincode 421201

        Today, amount deducted from my account why are you amount deducting from my account, resolve my complaint.

        NACH_AD_RTN_CHRG~Of Bnk
        BFLo~03DEC22~2f3c999~25630
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2g) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          V
          Viggu1994
          Dec 21, 2022
          Dec 22, 2022
          This thread was updated on Dec 22, 2022
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          Recently, bank deducted money from my account for demat account even though i dont have it. Why this unauthourised action was taken? Why the bank didnt notify me?
          I need answer as this is the first time ICICI bank is doing it.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2h) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            shashi089
            Dec 21, 2022
            Dec 22, 2022
            This thread was updated on Dec 22, 2022
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            Address: Vapi

            I have payed amt. Of1 5K on date 01/12/22 through yono lite sbi app and refrence no-UB05965111.but payment not reflected in credit card and last four digit of card-8002
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2m) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              afzalsheriff
              Dec 21, 2022
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              There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE' and deducted an amount of 1662 which is quite high.

              I seek an immediate response for such a big deduction of payment from my account and a require a refund.

              This is an extremely poor customer experience that I am facing and I'm highly disappointed of their service.
              ICICI Bank customer support has been notified about the posted complaint.
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                B
                bhavik.devdhar
                from Mumbai, Maharashtra
                Dec 20, 2022
                Dec 21, 2022
                This thread was updated on Dec 21, 2022
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                ICICI Bank Fraud Transaction via ADTPSLSIPG__000000016003

                Address: Thane

                Amount deducted via ADTPSLSIPG__[protected] ON 20 DEC2022 from ICICI Bank account of Amount Rs. 14446.67. ICICI Bank customer care replied that amount is deducted via folio number and the biller is Motilal Oswal Fund but Motilal Oswal Fund has no record of such a transaction. These transactions are being reported from different parts of the country such as Hyderabad, Gurgaon, etc., and in the same manner from ICICI bank accounts on different...
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                bhavik.devdhar
                from Mumbai, Maharashtra
                Dec 20, 2022
                Resolved
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                Resolved

                Address: Thane

                Amount deducted via ADTPSLSIPG__[protected] ON 20 DEC2021 from ICICI Bank account of Amount Rs. 14446.67. ICICI Bank customer care replied that amount is deducted via folio number and the biller is Motilal Oswal Fund but Motilal Oswal Fund has no record of such a transaction. These transactions are being reported from different parts of the country such as Hyderabad, Gurgaon, etc., and in the same manner from ICICI bank accounts on different dates.
                Dec 20, 2022
                Complaint marked as Resolved 
                Wrong dates mentioned
                ICICI Bank customer support has been notified about the posted complaint.
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                  M
                  mukesh ajayan
                  Dec 19, 2022
                  Dec 19, 2022
                  This thread was updated on Dec 19, 2022
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                  After mutiple requests theiugh beqnch and calls they have not updated my mpbipe number and i am not able to use phone banking!!
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jaem) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    S Janardhan
                    Dec 17, 2022
                    Dec 18, 2022
                    This thread was updated on Dec 18, 2022
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                    Credit card unable to pay

                    Address: india

                    I regularly pay ICICI credit card bill from my SBI account. I am unable to do the same this month. Every time I click ob card payment through internet banking, it allows me to select my bank as SBI, but then it goes only to ICICI bank account only and does not ask for card details as it should. I have tried through several other portals also everywhere I face the same problem. My outtanding is 30760/- and if I do not pay before 20th they...
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                    7
                    7048288801
                    from Surat, Gujarat
                    Dec 16, 2022
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                    Address: 44, Bhagunagar society, Opp. Bank of baroda,, Cuaseway Road, Katargam

                    Hello Sir/Mam

                    Per month 352.82 deduct amount from my account and i'm facing this issue seens 12 months and also i asked about that on customer support team of ICICI and also charged call 1min/2.50RS so can you please check my concern.

                    352.82 RS per month
                    since cut 12 months
                    352.82 * 12 =4233.84 amount will be decuted from my account so can you please refund my amount.

                    Thanks and Regard
                    Vijay Kevadiya
                    Be indian...
                    ICICI Bank customer support has been notified about the posted complaint.
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                      D
                      Dinesh Jain
                      from Delhi, Delhi
                      Dec 16, 2022
                      Dec 18, 2022
                      This thread was updated on Dec 18, 2022
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                      Sir, I have unsubscribed for all marketing emails from ICICI Bank and ICICI Direct, but still they are continuously sending emails to me.
                      The Unsubscribe button is there in all emails but instead o[censored]nsubscribing that links takes you to their home page and you have to login and unsubscribe. Even after after doing all this they are not stopping sending emails. Please tell them to stop irritating.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j5vw) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j5vw) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Shiva Baghel
                        Dec 15, 2022
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                        Despite having a sufficient amount in my ICICI bank account, ECSRTNCHG deducted non-righteously 7 times with the amount of 590 rupees each. Please Resolve it and process a refund.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j484) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Shiva Baghel's [Complaint's author] reply, Dec 17, 2022
                        Hi,

                        I am unable to send mail at [protected]@icicibank.com from Gmail.

                        Please help.
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                          C
                          Chandrasekaran Ramadurai
                          Dec 15, 2022
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                          Redemption of ICICI Money Multiplier Bonds issued in 1998

                          Address: JP Nagar Bangalore
                          Website: icici bank

                          We had invested in 1998 in ONE number ICICI Money Multiplier Bonds with a face value of Rs 1, 00, 000/- issued at a discount for Rs 4, 000/-. It had fallen due for redemption on 5th december 2022. But it was issued by ICICI Ltd which had now merged with ICICI Bank, and the bank branches are not collecting the certificates for redemption. Please help in getting the bonds redeemed. Kindly advise where the originals need to be submitted...
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                          C
                          Chandrasekaran Ramadurai
                          Dec 15, 2022
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                          Address: Flat no 301, Topaz Block Esteem Heritage Rose Garden Road, JP Nagar 5th Phase, Bangalore 560078

                          We have invested in ONE number ICICI Money Multiplier Bonds with a face value of Rs 1, 00, 000/- issued at a discount for Rs 4, 000/- in 1998. The redemption date is 5th December 2022. We do not know where to submit the bonds for redemption as it was issued by ICICI Ltd and the ICICI Bank is not accepting the original bonds for collection and redemption. Kindly help
                          ICICI Bank customer support has been notified about the posted complaint.
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                            K
                            Karthikeyan_M
                            from COIMBATORE, Tamil Nadu
                            Dec 14, 2022
                            Resolved
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                            Resolved

                            EPFO Bank KYC is indefinitely delayed & ICICI Branch, Customer does not know who does, or whom to be contacted for a solution. As customers, they expect to Post & Pray to God till ICICI approves. It seems ePFO also does not provide solution to speed up the process in this new age digital world
                            Jan 18, 2023
                            Complaint marked as Resolved 
                            Thank You Got Resolved only by ePFO Redressal Forum & not by ICICI Customer Care. Either ICICI Branch or customer care do not own the ownership of resolving. Fundamentally ICICI team does not know such customer issues are commonly prevailing & ICICI also not training their network team to address the such issue even when they find a thread pattern of such customer complaints. ICICI please come forward to address customer complaint
                            ICICI Bank customer support has been notified about the posted complaint.
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                              P
                              Priya Utekar
                              Dec 14, 2022
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                              Dear Team,

                              Yesterday i.e 13th Dec 2022 there was an undetected deduction done in my account. The transaction shows named as NACH_AD_RTN_CHRG~IPRUMO~06DEC22~0a2
                              d2c0~46796538 an amount of 590 was deducted without any intimation on my number.

                              Kindly look into it as soon as possible. Hope the amount will be refunded back to me.
                              Treat this as urgent. If you need any details from me my contact is mentioned below.

                              Priyanka Utekar
                              Mob: [protected]
                              Emali: [protected]@yahoo.com
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                SHEETAL LUCY LAWRENCE MENDONSA
                                Dec 14, 2022
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                                Address: I C Colony Branch Borivali

                                On Monday December 5th I issued a cheque of rupees 1, 00, 000 from my ICICI account to my husband's ICICI account. Since the cheque did not have CTS number, I informed the back staff of the same to which they said confirmed that the cheque can be used to transfer money within ICICI accounts. I get a message stating that the money has been debited and has been transferred to my husband's account, but he never got the credited. We waited for 24 hours and then visited the ICICI I C Colony branch. Supriya the staff there claimed that she will look into it. the next day in the evening at 6 I get informed that the money has been credited into someone else's account. That was the last conversation with the bank. No status updates had been given so far. ICICI owes me the interest for the days from the 5th of December till date. and also, the penalty for having me go through all of this myself since they were unable to give me a status update.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j1f3) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  PrtkSinghal
                                  from Noida, Uttar Pradesh
                                  Dec 13, 2022
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                                  I never used my Demat Account ever. When I joined my company the ICICI Bank representative that opened my Salary account opened the Demat account without my consent. When I told him that I don't want a Demat account, he just simply says that it is free for lifetime and no charges will be there ever. Now suddenly ICICI bank ( a thief bank ) charges me a hefty amount of 826 rupees which was never charged onto me from past 6 years before since I joined my company. Why I have been charged 826 rupees when I never used my Demat account ever. If this continues and ICICI bank continue to charge without any solid backing then I am afraid I will have to change my Salary account and close doing business with this thief bank for once and for all. Whoever reading this, please do not open account with ICICI bank, they charge you whatever they Imagine for any services they imagine in their head and take our hard earned money by force.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iz8w) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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