ICICI Bank Complaints & Reviews

Address: Indore, Madhya Pradesh, 452001

Am an icici bank customer. Today 10-08-18 ecsrtnchg charged 472 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.

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Address: Ghaziabad, Uttar Pradesh, 201001

Dear sir/madam,
Kindly refer to my lpg id : 641711
And the transaction no.[protected]

I booked a hp gas cylinder on 9 august from myhpgas.in portal through bhim upi (Icici bank), the payment was made through the sbiepay.com as third part intermediate for the transaction.
The amount of rs. 782.50/- has been debited from my bank but the gas cylinder is not booked, as the gas company has not received the said amount from your side.

More over i did mot receive any email or sms for transaction failure.
Kindly look into the matter personally, so that we may get our lpg cooking gas cylinder, for which i have paid.

Please find attachment of bank statement showing successful debit if the amount

Thanks & regards
Raghvendra
[protected]
[protected]@yahoo.com

Sep 20, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 756001

Sir,
I sri muralidhar panda, paid rs 6000.00 to india ideas @icici from my sbi savings account no [protected] through bhim upi vide transaction id :[protected] on 07 aug 2018 at 14:01 hrs. But the amount has not been credited to the payee bajaj finserve's loan account till now.
Therefore, i request your kind honour to take necessary action and credit back rs 6000.00 to my sbi savings account at the earliest.
Thanking you.
Yours faithfully,
Muralidhar panda.
A/c no :-[protected], ifsc:-sbin0010252.
Mob:-[protected].

Verified Support

Aug 12, 2018

ICICI Bank Customer Care's response Dear Muralidhar Panda,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 382340

Website: icici

Icici bank — ecsrtnchg debts

Aug 11, 2018 submit a complaint
My account got debited with

1) ecsrtnchg - 10-aug-18 +gst rs.472 for twice.

Why is it happening? Even there were sufficient balance to deduct monthly sip's. What is you are expecting from customers and was it done due to your software issue or intentionally, if intentionally so is any plan for targetting world richest bank by taking the charges without any reasons. If it was done due to insufficient data you have then how the people believe you (Icici bank), it makes your bank becomes worst bank in india. I am expecting clear explanation from you asap.

Sep 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2018

ICICI Bank Customer Care's response Dear Pradeep Jandu,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a59x90) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Telangana, 500032

Website: www.icicibank.com

My account got debited with

1) ecsrtnchg - 10-aug-18 +gst rs.472 for twice.

Why is it happening? Even there were sufficient balance to deduct monthly sip's. What is you are expecting from customers and was it done due to your software issue or intentionally, if intentionally so is any plan for targetting world richest bank by taking the charges without any reasons. If it was done due to insufficient data you have then how the people believe you (Icici bank), it makes your bank becomes worst bank in india. I am expecting clear expenation from you asap.

Sep 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2018

ICICI Bank Customer Care's response Dear Ayodhya Arvapalli,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a59x96) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 560100

Icici has charged inconsistent amount of ecs charges and on checking back with icici main branch (, electronics city, phase 1, near infosys ltd), the deputy manager was clueless and helpless to explain the same with proper reasons.
This is a big concern.. As i have lost the money to the bank and cannot remit it back.
I had an ecs mandate on sip plan as 5 transaction of 5000 per month.
Due to unavoidable circumstances, i was not able to maintain the required balance.
However the bank has charged till today 12 ecs mandate charges, which is 472 rs/- per transaction.
There is no guarantee that further ecs mandate charges will not be applied.
Icici should have charged 10 ecs, for 5 funds for two months, but have charged 12 till today and might continue further.
I need an appropriate reason and the extra charges deducted, to be resolved asap.

Thanks,
Avinandan
[protected]

Sep 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2018

ICICI Bank Customer Care's response Dear Avinandan Mahapatra,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: 500018

Hello sir/madam
This is amitav pattanayak. I am having a saving account with icici bank for more than 5 years. They have deducted rs 697.34 from 1000 which i borrowed from somebody two days back though i am going through financial upheaval myself. They did the same 2 months back too. My point is when i was keeping lakhs or rs in account they were paying peanuts against that but when i am going through financial crisis myself if bank itself consume my balance which i borrowed for sustenance then how could i manage. I don't know their way of calculating minimum balance charge but please look through it if they are following all the guidelines of rbi before charging any saving account.

Please help.

Thanks
Amitav pattanayak
[protected]

Sep 10, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

ICICI Bank Customer Care's response Dear Amitav Pattanayak,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 560037

Hi,

I have a "money multiplier bond-799-mmb-two" which got matured on july 25, 2018.
Bondholder no: 6205-316
Certificate no: 5349
Distinctive no:[protected]

Can you tell me the procedure to redeem this bond?

I tried to reach your customer care via email and phone, i haven't received any proper response.

Also visited the nearest bank branch, they also have no information.

I can be contacted by email: [protected]@gmail.com

Sep 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Surat, Gujarat, 395010

Dear Sir,
I'm Amlani Minal holding ICICI savings account for past 2 years. A/C# AMLANI[protected]
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.

2 10/08/2018 MABchgs-Jul18+GST Dr. 507.29

Sep 10, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

ICICI Bank Customer Care's response Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

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S

Suvarna Raju Davuluri

from Paloncha, Telangana

Aug 10, 2018

My name is D suvarna raju A/C no is[protected].amount Rs 1899 was detected from my account on 2 nd August.I dont want any plan now.so plz cancel the plan and refund my amount as early.as possible.

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ICICI Bank Customer Care's response, Aug 10, 2018

Verified Support

Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: Khammam, Andhra Pradesh, 518003

Website: google

I have two money multiplier bonds 0899 mmb which is going to mature on 23.08.2018, for which i am attaching my document photos. We request you to
arrange to get back my maturity amount My bonds details as follows :
Bond No, 6320-807, certificate No.1314 & 1315, dt. 23.09.1999. Issue of bond price is Rs. 5400 each. Maturity amount is Rs, 50, 000 each.

Sep 10, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a59v5v) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I don't have any bank a/c in icici bank but i received 2 sms as under:

1. Dear customer, your icici bank credit card application [protected] is under process. The final status will be communicated to you within 15 days.

2. Dear customer, your icici bank credit card application [protected] is under process. The final status will be communicated to you within 15 days.

Sep 9, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

ICICI Bank Customer Care's response Dear S M ARSHAD,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a59tft) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 600130

Website: Repeating Calls from ICICI Bank asking about Personal Loan

Hello Team, Recently past 3 days form [[protected]] i am getting call from icici bank for asking of personal loan. i am getting repeated call form icici bank till now i am getting 30 calls form them.. i have also send email to them to stop the call. but again they try to call me. it really irritate me while they do . i cant even get work. kindly make some action...

ICICI Bank customer support has been notified about the posted complaint.

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Address: Uttara Kannada, Karnataka, 581402

Very much disappointed with the way my complaint has been handled. Its almost a week that i have registered the complaint and no body has bothered to even contact us. I had provided my mobile number. [protected]/[protected] for contacting me. My money multiplier bond 0899 is maturing on 23.08.2018 and i want to know the procedure to close the account. My email id is [protected]@gmail.com

Sep 9, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: 560037

Recently i had applied for personal loan in icici. After taking application, the person changed his words regarding processing fee and other pre-closure charges. I requested them to stop the processing, instead they credited amount to my bank even without informing me. When i asked why they credited, the manager and the person started using very bad language.

Very worst service and full cheating. Never go to icici for personal loan. No value for customer

Sep 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a59smn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 635126

Website: Fastag Recharge

My fastag account 20974386 has been deactivate due to low balance when i try to recharge it is not allowing me to recharge as it says the account has been deactivated.

When i try to reach customer care [protected] it says the number has been temporarily disconnected. Worst experience and it is not user friendly to recharge the amount. Please do the needful

Sep 9, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

ICICI Bank Customer Care's response Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

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S

SUPAWTM

from Mumbai, Maharashtra

Aug 10, 2018

Why have you charged 177 INR from my account? Without letting me know?
Is this even legal to debit any amount the bank wants..? ...also tell me is it a monthly thing or an annual way to loot us.? ...ICICI bank didn't expect this from you..i need all information in detail about all this sent and conveyed to me As soon as possible...!

Reply

ICICI Bank Customer Care's response, Aug 10, 2018

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a59smm_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

T

tapan nath

from Hojai, Assam

Aug 10, 2018

I have done a paymet in 04/07/2018 in 6.21 pm of nios admission 2nd year amt is 6060/- trns id[protected], Pos no-[protected].
But payment has cut from my account but addmission not happen. still money has not refunded in my account.

Kabita Deka (Student Name) NIOS enrollment no-[protected](Which against i have try to payment)

Reply

ICICI Bank Customer Care's response, Aug 10, 2018

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a59smm_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Thane, Maharashtra, 400604

I got a call from sameer khurana who was giving credit card with lifetime free charges.
He offered a titan watch and a travel gift voucher and asked for photographs of important documents such as aadhaar and pan card through whatsapp.

+91 [protected]
+91 [protected]
+91 [protected]
Shrinivas sonta was the name person who sameer khurana claimed was their branch manager.
They asked for pan card and adhaar card photos through mail and also asked for signatures.

Sep 9, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Aug 08, 2018

Updated by Mumbai Resident Picture of Sonta

Verified Support

Aug 09, 2018

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a59sml) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 400607

Respected sir,
I am suresh bhandari employee id145895 worked as a phone banking officer in lexington, hirananadani estate thane from june 2006 to december 2007. However, i unable to get the relieving letter and the experience certificate yet.
Kindly do the needful.
And provide me above said documents as early as possible.
Thanks and regards,
Suresh bhandari
[protected]@yahoo.com

Sep 8, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

ICICI Bank Customer Care's response Dear Suresh Diwansingh Bhandari,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Dear sir,
I pay gst on behalf of my clients from my savings account. When i pay the same, i write transaction remarks (Client name and month) in the relevant field for reference. When i checked the account statement, the remarks were not visible in the statement. I contacted icici representative, but they too couldnt find the same. Please guide me as to how should i get the details of the same.

Thanks

Sep 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a59o28) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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F

faizan1990

from Ahmedabad, Gujarat

Aug 9, 2018

Dear Sir,

I have raised the complaint but still the team is unable to resolve this.

Thanks

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Why icici bank wipe out rs 826 in name of dp charges. I'm not using the demat account why they deduct the amount.
At least the bank intimate or call me about the deduction the amount.
27/07/2018 27/07/2018 dmc/in[protected] dp chgs till jun-18 826.

I have a serious question to bank. Bank easily open the demat account online but there is no procedure the close the demat account online.
Why???
Why the customer need to visit the bank. Our prime minister narender modiji supporting digital india.
I request to all banks and other firm to close all type of account in any domain for close the account online.

Sep 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Dear sir,
I have got the personal loan from nissan. I am paying the loan due on 5th of the every month. Last 5th is sunday so it will hit on 6th. As i know that my account is not having sufficient funds i have deposited my amount on 6 th. I am getting message that your ecs has returned due to insufficient funds and charged rs.400+ from my account.
Please tell me

[protected]@marketresearchstore.com
Thanks & regards,

Sep 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

ICICI Bank Customer Care's response Dear Prashant Kolekar,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 567

unknown charges

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icici bank amount deducted but hp gas cylinder not booked

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amount paid through bhim upi, not credited to bajaj finserv loan account

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deduct money without any reason

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ecsrtnchg debts

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inconsistent ecs charges and no explanation given

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mabchgs-jul18+gst amount rs 697.34

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how to redeem money multiplier bond-799-mmb-two

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charges deduction

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money multiplier bond 0899 mmb

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fake sms

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repeating call form icici bank

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maturity of money multiplier bond 0899 mmb

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personal loan disbursed even without notifying me and they filled details without my consent

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not able to do fastag recharge

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sameer khurana fraud

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regarding experience certificate and relieving letter

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detailed statement for my gst paid transaction

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icici bank dp charges till june-18

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regarding account payment and renewal

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