ICICI Bank Complaints & Reviews

Address: Bangalore, Karnataka, 560100

I am using the icic bank account for last 4 years...

First time they have deducted 169 rupees as dp charges till april 18

Even i don't have an demat account and then after 2 days again 661 they have deducted as same message and no messages coming as well

When i check the transaction history i found.

Without prior notice why these icici people are doing this i don't know.

Jul 18, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2018

ICICI Bank Customer Care's response Dear arunk1989,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54bs1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi, Delhi, 110008

Website: [email protected]

Dear sir/madam,

Today i visited at your west patel nagar branch for status of my mother pan card updating in her account which is pending since approx 5 days. No updating given by any one to me. One employee (I think his name is mr. Arnav) says today in front of branch manager that after 5 years you found that pan card not updated and why are you came now. When i suggest that don't speak like that than he says "jaha complaint karni hai kar lo" and same in font of branch manager along with all branch employees.

Now my pan updated within 10 minutes after this incident but this is not the services that still customer silent you don't work and customer shouting than work.

I am not accept this type of services and attitude of employees in customer service.

For hari parkash sharma (Son)
[protected]
A/c name - gangawati sharma

Jul 17, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

ICICI Bank Customer Care's response Dear Customer ( HariParkashSharma),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 560100

Today i went to deposit 45000 rs money to icici bank account, when i was searching for deposit form, staff told me to deposit through machine, first i have tried to insert money after some time it has shown please collect your cash, there some cash was stuck in some bar some notes were placed in the empty space, i have taken the notes returned empty space and tried to insert that money again but it was showing your transaction was cancelled and returned money.

And i didn't count the returned money and tried ti deposit one more time this time it has returned only one note, and i took that note and inserted again and this time it has displayed 34500 money proceed to deposit. Then realizing my money was missed i have cancelled the transaction.

And complained to the staff they are telling we couldn't find your missing 10000 money.

Please check properly and return my missing money.

Thanks
Mahendra.

Jun 2, 2018

Complaint marked as Resolved

It was resolved by staff.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

ICICI Bank Customer Care's response Dear Mahendra,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54ayi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir/madam
I got message from one assist.. You deducted 1399 from my account i have issues on that card so thats why i still did't generate pin number and activate that card on befor you took 1399 from that account as of now i am going to cancel my card... So kindly refund that amount and cancel that plan asap otherwise iam going to file a case in consumer court. Thanks
Mail:[protected]@gmail.com
Mob no:[protected]
Sr[protected]

Jul 17, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

ICICI Bank Customer Care's response Dear Mathankumar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mohali, Punjab, 160055

I am sukhwant singh. 120.00 rupees has been deducted from my account as (In[protected] dp chgs till apr-18) dp charges on

01-june-2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My account number is[protected].

Jul 17, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

ICICI Bank Customer Care's response Dear Customer(sukhmithu),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Thanjavur, Tamil Nadu, 612001

I applied credit card directly. They have all my proofs and 23rd may i received message with application number. But when i try to track. There was shown "no application found for given inputs". My application number is [protected] mobile number is [protected]. Kindly get help with regard this. My proofs are maybe misused? Kindly clarify it otherwise need reverse my proofs.

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Jeeva VJ,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a547or) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am khushboo singhal 804.78 rupees has been deducted from my account as (Dmc/in[protected]) dp chgs till apr-18) dp charges on
30/05/2018.

I have never applied for demat account. Also, never activated/ used this demat account till now. There was no prior notice. I haven't received any deduction
Message to my mobile. I need my money back immediately.
My account number is sba[protected].

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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K

khushi30.Singhal

from Haridwar, Uttarakhand

Jun 5, 2018

Nobody has contacted me yet.
Please look into this matter and resolve this issue asap.

Thanks!

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khushi30.Singhal's [Complaint's author] reply, Jun 11, 2018

Any update on this request?????

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Address: 629176

Hello sir,

I got a call from icici bank credit card services, i provide all details for applying credit card at 30th april
15th may i got a message for application number and they ensure that process will clear within 15 days they replied on yesterday i get a new sms like the card was packed and u get it in very next 2days but i track it through the pod of indian speed post services the destination postal pin is wrong how

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a547op) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team

Its been like 8-10 times a days i am getting calls form the below mentioned numbers regarding icici bank credit card:

Mridang shekhar +91 [protected]
Man singh +91 [protected]
+91 [protected]
It has been clearly said that i do not require any icici credit card but still i am getting n nos of calls from these guys. Per them they are calling from icici bank model town 3. And the employ id has not been shared once.
I would like to request you to look into this asap..

Thanks
Nikhil khanna

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Nikhil Khanna,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a546e5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi, when checked my icici bank statement i could see multiple times they have debited amount from my account with - ecsrtnchgs charges. This has not being intimated to me regarding these charges yet.

This is not an ethical act from a reputed bank like icici.. Now i am scared, i had to check my account every day for such to see whether my money is safe there or not. Most scary part there is no messages sent to mobile for such transactions.

Please get this clarified. Thanks in advance.

+1 photos

Jun 8, 2018

Complaint marked as Resolved

Thanks a tone ICICI team to clarifying the details.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

ICICI Bank Customer Care's response Dear Customer(sjrshereef),

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54a6e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jun 04, 2018

Updated by sjrshereef HI ICICI Customer Service Team,

No response yet from banks end. When can I expect a response.

Jun 08, 2018

Updated by sjrshereef HI ICICI Team,
Thanks for clarifying the details. Issue has been resolved.

It is because of some failed automated transaction which I have enabled and I have forgot to keep the balance for those transaction which made these charges.

Thanks again ICICI customer care team to clarifying this.

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S

sjrshereef

from Tiruchirappalli, Tamil Nadu

Jun 2, 2018

I have forwarded my request to [protected]@icicibank.com. Hope they could clarify on this.

Reply

sjrshereef's [Complaint's author] reply, Jun 7, 2018

Hi Team,

Any updates on my query.

Thanks
Sajeer

S

sjrshereef

from Tiruchirappalli, Tamil Nadu

Jun 6, 2018

Got a mail from the ICICI customer care regarding the deductions where made based on not keeping the minimal balance on my account. I dont have any clue when did my salary account being changed to a savings account. For the past three years my company is crediting salary to this account every last working day of the month. Please check this with your team when this happened.

I believe ICICI is providing zero balance account as the salary account.

I have replied to the mail from the ICICI customer care with the above details. What should I expect. Kindly help me on this.

Thanks
Sajeer Shereef

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Address: 403004

Website: ICICI merchant

My current account no.[protected] with icici bank.
Mid 97017074

My account has been debited by rs 17700 on 30th may 2018. Narration given is terminal balance recovery.

I hold icici gps (Swiping machine) since nov 2017. I had paid the rent of amount 7800 for it for 12 months i. E till nov 2018.

On 30th may 2018, my account was debited with 17700 and the reason given by icici merchant team are
A) machine has remained idle for 45 days
B) was given reminder regarding the same

However i did not receive any letter or intimation from icici merchant team regarding the same.
Moreover i also visited the icici branch asking for process to surrender the swiping machine which the bank branch failed to provide.

So considering the above scenario i would want icici merchant to make refund in good faith of rs 17700 and would like to surrender the swiping machine at the earliest.

Regards

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Nareshtani,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Jun 12, 2018

Updated by Nareshtani Its 14 days and still no response from ICICI.

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Address: Ambala, Haryana, 135003

I am wealth customer o[censored]r bank. My acct related to yamunanagar branch. Jagadhri branch always harras us to make the transaction from our accts and force us indirectly to shift the acct in jagadhri branch. Now i am not in position to bear much more harrasment. Pl take the action against jagadhri branch or give me in written to close my acct. With this harrasment we have already closed 4 a/c 's now we have 5 more a/c with ur bank.
Parvesh bansal

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Parvesh Bansal,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a546e8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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For 2 days i'm trying to unblock my credit card and add it to my user is. Its my renewed card i'm using the card for lastvl 5years. No proper response to the customers and customer care phone banking is not responding any or disconnected automatically without proper information

Please do the needful.

Contact [protected]

Or

Karthikeyan. [protected]@gmail.com

Thanks

Jul 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

ICICI Bank Customer Care's response Dear Karthikeyan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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My name is rameez irshad. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till a
Pr-18 dp) charges on

29/05/2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

My account number is[protected].
Please check and let me know what is this deduction for? And also initiate the refund.

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Rameez Malik,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: Kolkata, West Bengal

[protected]
This is the mobile number from which my mother is getting some abusive calls. the man speaking on the other side does not have any sense of speech.
Date of incident: 31.5.18 from around 2.30pm
This guy is repeatedly calling.
Some action must be taken against this guy.
Such kind of incidents must be properly dealt with and should not be spared.

May 31, 2018

Updated by suvam18sep [protected]
This is the mobile number from which my mother is getting some abusive calls. The man speaking on the other side does not have any sense of speech.
Date of incident: 31.5.18 from around 2.30pm
This guy is repeatedly calling.
Some action must be taken against this guy.
Such kind of incidents must be properly dealt with and should not be spared.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2018

Verified Support

Dear Suvam,

We regret the inconvenience caused. We request you to email us your concern with account holders contact details on [protected]@icicibank.com. Please mention the UID (a5fs6p) in the subject line of your email. Our official will assist her.

Regards,
ICICI Bank Customer Service Team

Reply

D

Deadskull200

from Delhi, Delhi

Aug 27, 2019

I have received many times call from this number
[protected] and [protected] . He's name is rohit. he is calling and giving slangs to my family members especially to females and says bad things about them and he say i will kill you. Please take immediate action against this person and block his number. He is in ranchi, village is Bokaro.

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Address: 605011

My name is arulmani. I am having icici account for more than 8 years. Its my company account. I have not used my icici account for the past 3 years as i was moved to another company. When i saw my account information using netbanking, lot of smab chgs has been deducted with out my knowledge. I have not recevied any sms / email for this.

I need refund for the smab chgs reducted in my account, since icici have not send any sms or have not provided any prieor intimation to me.

Let us know whether i have log a consumer complaint for this.

ICICI Bank customer support has been notified about the posted complaint.

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Hello,

This is ketankumar parmar, 826.00 rupees has been deducted from my account as (Dmc/[protected] dp chgs till apr-18) dp charges on 30/05/2018.
There was no prior notice. How do you deduct the amount without prior information? I didn't even get any message to my rmn. This is not at all acceptable.

Even the customer service executive also passing calls to another one. Not acceptable

I need the deducted amount to be refunded to my bank account. I am loosing trust on icici bank whether my money is safe or not.

Need action on priority.

Ketankumar parmar
[[protected]]

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

ICICI Bank Customer Care's response Dear Ketankumar Parmar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 521190

My savings account in icici bank is auto debited in may, 17th 2018. The cash debited from my account is 3000 with out my knowledge what i have to do. It is a zero savings account which was given by icici bank and it is a rural branch. It is loacted in mundlapadu. When i got to bank and asked about it. They simply said we dont know the money is withdrawn from your account by other atm what i have to do now?

Jul 1, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

ICICI Bank Customer Care's response Dear Praveenkumar Gudapati,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a53zj7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jun 02, 2018

Updated by praveenkumar gudapati Still there is no support from icici bank care.Will you please listen my query it's important to me.

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Address: 500003

Worst staff and worst service, in icici bank sd road, navkethan building, secunderabd icici staff only they give respect nri peoples and popular peoples like rich peoples and another, they couldn't give proper answer to customer they behave like govt police officers (Angry on customers) kindly change the staff front office staff are very very very,,, worst

Jul 1, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

ICICI Bank Customer Care's response Dear Rajashekar Thallapelli,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a53zjt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hooghly, West Bengal

I placed an order with amazon on 18th april 2018, through icici bank credit card. I cancelled the order on the same day itself. It has been 43 days but my refund for cancelled order @ amazon is not processed back yet.

I also file dispute with sr[protected]

I made the payment through my icici credit card (*3000) for the same. The refund amount from amazon is not credited back yet.

I have contacted both the customer cares (Icici and amazon) multiple times. But it is not resolved yet.
Amazon has shared the reference number 112398. But icici guys are not able to locate it.
What can i do to get the refund processed back to my credit card?
Can i raise the concern anywhere else?

Not happy with the service they all blaiming each other
Amazon say there is problem with icici database and bank say amazon not paid any amount in my account

Totally confuse

Md j. Khan

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Jawaid Khan,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Jun 15, 2018

Updated by Jawaid Khan Still same condition
Icici bank dont do any positive respons against this issue

Still waitting for resolution

Froudulent amont rs 29821still facing between icici and amazon

I need my money in my bank account please help me to resolve this issue

Shame on you amazon and icici bank
Feeling scamed by both

Amazon say there is problem with bank and bank also say that amazon not made any refund amount to my account

Totally confuse

Waitting for my refunded amount in my bank

Dispute number and order detail already share with you

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 568

my money got deducted twice a month and I dont have any demat account.

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misbehave & delay in services

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10000 cash is missing from icici deposit machine

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deactivate one assist plan

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deduction of money without any prior notice etc

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credit card application status forged.

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unnecessary deduction against fake demat account - dp charges

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call for credit card

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fake calls from icici credit card

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icici bank - ecsrtnchgs charges

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debited my account with 17700 towards terminal balance recovery without any intimation

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complaint against jagadhri branch

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trying to unblock my credit card and link to my user id

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money deduction for my account

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my mother is getting some abusive calls

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icici bank smab charges deduction

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dmc/1601430104102774 dp chrg till apr-18

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my icici savings is auto debited without my knowledge

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regarding for staff

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amazon refunded amount not reflecting on my bank account

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