Dear Sir,
I've been receiving continuous call from the Recovery agent, harassing me for the outstanding amount.
I've been threatened multiple times by the Agents on setting my account on NPA, they have even visited my home for the recovery process and these process are very humiliating.
I've visited the bank in order to convert it into flexi EMI, but bank personnel are advising to visit Credit Card dept, and credit card dept, are not responding to it to convert it into Flexi EMI.
Request you to kindly go through it and provide the way forward into a plausible soultion to move forward.
Regards
Virender Kumar
[protected]
ICICI Bank Account number[protected]
Dec 28, 2022
Complaint marked as Resolved Mobile number - 9999714936
Email -
[email protected]
ICICI Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kueg) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team