ICICI Bank Complaints & Reviews

Hi,
I bought icici fast tag on 2nd july 2024. Its been 9 days and i haven't received my fast tag yet. I have already paid all the fees and also my customer id and wallet is created. Its been more than the estimated delivery period of 8 days and i haven't received my fast tag yet. I reached out to icici fast tag customer care but no response.

Please help with the solution forward

Dated 6 july, I am seeing two transactions which should not have been there. The amount deducted are 590 and 132.16 on the below mentioned details:

NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUL24~e3754ca~42219

NACH_AD_RTN_CHRG~Of Bnk BFLo~02JUL24~98b98fd~42219

Please let me know what these transactions have been for, and since this is very unprofessional to have deducted money from my account without any information.
Thanks and Regards,
Omkar

Amount deducted via ADTPSLSIPG_[protected]ON 03/07/2024 from ICICI Bank account[protected] of Amount Rs. 10, 226.00 .
ICICI Bank customer care not responding

here is transaction details
03/07/2024 03/07/2024 CMS/[protected]/ADTPSLSIPG__000000
16003 10, 226.00

My account no[protected] lien created for what reason

I would like to put forward that I am holding saving account No.[protected] with bank since more than last 10 years now. After covid outbreak, my financial was badly affected and I was unable to maintain balance in account. Being old account and being a loyal customer, I tried to regularize the account and maintained balance in June 2024.

It was to my surprise when I came to know that approximately Rs.47, 075.51 was deducted from my saving account suddenly on 10th June onwards without any prior intimation to me and continuous back-to-back transaction was done for Rs. 590 each on my account for approx. 81 times on account of NACH return charges for BFL.

As I am still struggling post covid on financial front, ICICI bank being such an old and prestigious bank is deducting these charges continuously and that too from more than 2 years old return as well.

After visiting my base branch – Gybergreen Gurgaon on 14th June and meeting with Branch Manager, they are not ready to help in any manner for the reversal of the amount.

When asked, how this much amount is deducted back-to-back without any prior intimation, massage or without marking any LIEN on the account, they had no answer. My account was further deducted and balance is made to ZERO.

Am I getting penalized for maintaining my account even after 10 years?

Considering the extra-ordinary situation after Covid, I request reversal of the deducted amount as a special case.

ICICI bank needs to understand the genuine concerns of a loyal customer and the extra ordinary condition after covid. Need the reversal of deducted money.

With best regards,

Rakesh Kumar
[protected]
Account No.[protected]

Hi sir/madam,
I have a loan's with ICICI BANK. I settled all my loan's and OD account also, still I'm getting calls from icici bank executives, in a day mostly I'm getting more than 20 calls from icici bank. I'm proving below account details. Please have a look.

Personal loan: LPTRU[protected]
OD:[protected]

My contact number: [protected]
Mail: [protected]@gmail.com

I had requested to close my fastag id of account 70459634 dated 8th JUNE 24 for my vehicle no. UP16DE9270, but icici fastag reissue new fastag and activated and attached to my vehicle with LOW BALANCE but I have 1000 balance in my account 70459634, this was done without my approval, I went to GAUR CITY 2 G.NOIDA ICICI BRANCH, Branch gave me sales manager number, I called multiple times not not getting help, what to say about ICICI Fastag Customer care people, they are simply dump people.
Finally I start tweeting and tagged to all neetc, icici, I received multiplecalles withy no solution, this was done intentionally by ICICI
photo attached .

I am an NRI, I am holding Saving account[protected] and NRI account[protected] Cuddalore, TamilNadu. now my Saving account is inactive/ freezed. I wrote mail to [protected]@icicibank.com, they responded that they will call to my Korea mobile number and gave a reference number for my query-unique identification number is[protected]. but no body called me my NRO account is frozen for more than one month.
Kindly take some measure
Thx
Anbazhagan.V
[protected]

Kindly consider this mail as a confirmation for conversation of SB account into NRO account

I have been deducted with 826 rs on 6/1/24 under the name of DMC dp charges till April but 2 months hack i told to deactivate my trading account after deducting my membership charges but again you guys are deducting money

Unable to track status my following service request in my Net banking Account:

1. SR[protected]
2.SR[protected]

Regards,
Kirtikumar P Vasant.

Deducted 3600rs

On March 14, 2024, at 9:51 pm, Rs. 140 was deducted from my ICICI Fastag. But my car was at home (Iffco Colony, Kasturinagar). After deduction, I have complained twice, but they don't refunded me that deduction. It is deducted from the UTHMAN toll plaza, I think, which is located in Rajasthan. But I was at Iffco Colony Kasturinagar at that time. I have attached the sms proof and I have also complained the next day, as you can see in that attachment

I purchased a used car and the first owner is not closing his fastag account(Majhal Ahmed[protected].

I was using a temporary fastag with my engine number (K12MN12548) as suggested by icici employee at the time of new fastag purchase. Now my fastag is blocklisted.

Explained this to their customer service and provided all supporting documents such as name transferred RC copy, PAN etc

Still no proper response and I am paying twice the amount in every toll.

Cannot update old fastag, cant use my new fastag as well.

Unable to operate icici bank account, it was due for KYC. While there was no message, no communication from ICICI bank that I will not be able to operate mobile app till KYC done. Suddenly iMobile app stopped all operations and it caused significant inconvinence.

Call[protected] ICICI bank customer care, spoke to manager Chirinjivi he was stating as per process still KYC is not done i will not be able operate iMobile applicaion as per ICICI bank process. WHen asked for process, he said he does not have any process document available, nor message sent to user. it caused significant impact on my day to day activity.

Sir my bank is charging me pos dec charges from the month of jan that to multiple times nearly 10 times i request a refund sir

Customer ID 51605649.
The total interest on my FD with ICICI bank for FY 23 24 is Rs 40, 561 as per bank statement.TDS( Rs 8112) @20% has been deducted and paid to inc tax wheras tax due is only 4056.My PAN and adhaar are linked in my income tax file.My total inc for FY 23 24 is below taxable limit.
The excess tax Rs 4056 deducted may pl be funded with interest.
aarti sampath
Their bank complaint site always gives msg "we are unable to process yr request.Pl try after sometime"I have tried after few hours, few days, many days-this is the stock reply.This is one way of avoiding to accept complaints.

I m using credit card first time and icici bank have charged me interest and penalty of rs 500 to 800 rs around and that penalty will convert today in 50882.95 rs . i had called so many times customer care and raised a complain but there is no solution of my complain since from 2022. so many times i have called customer care they raised complain but there is no solution of my complain since from 2022 and within complain of 4 to 5 days automatically message came from bank your complain solved but still today there is no solution and first time complain converted today in 50882.95 rs they are constantly following for payment collection but they not interested in solving my problem since from 2022. i have also mailed to their mail id on customer.[protected]@icicibank.com on date of 21/3/2024, 24/03/2024, 14/04/2024 and 21/04/2024 consequently but every time they refused to solve complain till date and charged so much intereset and penalty every month instead of showing interest in solution of compalin . lastly call came from legal department of bank icici and told me to pay 9000 rs and ur outstanding will zero i have also paid that 9000 rs on 20 th march 2024 but stillthey sending me 50882.95 rs outstanding. they also put lien in my icici bank account and two to three times they have cut money from my icici bank account, when i have try to close my account in shahibaug branch on 10th march 2024 but branch told me there is more 1 lien of 591 rs of IPO bounce back charge of 591 rs on 16/07/2021 if balance on that day 55000 rs in my account why they put lien of 591 rs how its possible if balance is there . still today so many times they call me 3 to 4 times in a day for payment and giving me mental harassment, my family is also disturbed due to this collection call. hope u look out in this matter and do needful as soon as possible my contact number is [protected] and mail id is [protected]@gmail.com

I tried & booked (Seven times - details as below) the show at (PVR) Inox:LUXE Phoenix Market City, Velachery,
Due to technical issues, the show did not start and the manager took pictures of our ticket saying we will receive a refund.
IT HAS BEEN 2 WEEKS BUT NO REFUND HAS BEEN OBTAINED.
Can you please look into it seriously, To refund it on an urgent basis within the credit card statement date.

Transaction Date Details Amount (INR) Reference Number

06/04/2024 PVR LIMITED, Delhi, IN 1, 712.72 Dr. [protected]

06/04/2024 PVR LIMITED, Delhi, IN 1, 445.52 Dr. [protected]

06/04/2024 PVR LIMITED, Delhi, IN 1, 712.72 Dr. [protected]

06/04/2024 PVR LIMITED, Delhi, IN 1, 704.72 Dr. [protected]

06/04/2024 PVR LIMITED, Gurgaon, IN 1, 445.52 Dr. [protected]

06/04/2024 PVR LIMITED, Gurgaon, IN 1, 712.72 Dr. [protected]

06/04/2024 PVR LIMITED, Gurgaon, IN 1, 712.72 Dr. [protected]

To Refund 11446.64 Dr.

Due to loss of job I was unable to pay my credit card bill dues for 2 months. I am requesting bank persons to give another 2 months time clear the due as I am arranging funds to pay the bill.
They are not listening at all, day and night they are messaging and calling giving mental pressure and threatening that they will come and sit at home till i clear my bills and give pressure to my family they are telling.
Due to this pressure I am stressed out. I have sent mail and messages requesting them but they are very arrogant and not helping me.
Iam clearly mentioning i will clear the Payment within two Months, but he is not aware how to behave and Speak with the Woman, how can they tell they will send field executive to my house and sit there till i clear the due.

I dont have any SIP. Still Rs 404/- Amount is deducted from my account.
Please find attached statement for your reference.

Date of incident : 17th April 2024